Employment Opportunities

Thank you for your interest in Catholic Charities Archdiocese of New Orleans. Catholic Charities Archdiocese of New Orleans is an equal opportunity employer. In addition to full-time and part-time employment, there are a variety of ways you can take part in our mission of service to the poor and vulnerable. Learn more about Volunteer Opportunities and Internships with Catholic Charities.

Employment listings are updated weekly. Last Update: September 28, 2020

TO APPLY:
Email your resume and cover letter to ccanohr@ccano.org.
You may also fax this information to (504) 310-6945.
Please include the job title and program in your subject line.

Catholic Charities Archdiocese of New Orleans has openings for the following positions.
Click the position title to view the full job description.

BETHLEHEM HOUSING

Case Manager Supervisor

Catholic Charities Archdiocese of New Orleans (CCANO) Homeless Services is seeking an experienced and enthusiastic candidate to take on the role of case manager supervisor for our Bethlehem Housing Services. The position involves supervising a small staff of case managers, community outreach to identify families in need of our services as well as thorough documentation and client follow-up. This position is also responsible for conducting weekly supervision, training case managers and filling in the case manager’s role when he/she is absent. CCANO aims to employ a case manager supervisor who will aid clients during this transitional period via direct services, advocacy, empowerment to help to provide stability and promote independence to clients in the absence of the case manager as well as provide guidance to case managers and other staff. The case manager supervisor must work with the management team that includes the program director, the business manager and the data manager to provide a wealth of information of the duties that are provided by the case managers to obtain a complete, accurate and concise flow of business as a team.

Knowledge, Skills and Abilities:

This position requires strong supervisory skills, organizational, relational, communication, and data entry skills plus the ability to manage multiple projects at the same time. Proficiency in Excel and Word is essential. Applicant should have demonstrated the ability to relate well to people of diverse ethnic and economic backgrounds and have a commitment to CCANO’s mission. Reliable transportation and the ability to be mobile are requirements since home visits and attending meetings will be necessary.

Minimum Qualifications:

A bachelor’s degree in social work or a related social service field. Master’s degree preferred. Strong written, verbal, and

interpersonal skills are a must for the position. Experience with immediate supervisory skills, case management, emergency housing, rapid-rehousing, supportive social services, and long term case management to homeless families with children. Familiarity with resources available in the community. Experience with rapid rehousing model strongly preferred.

Essential Functions:

Conduct trainings, weekly team meetings and supervision of case managers. Attend weekly management team meetings. Review new client contracts, routing and leasing forms, transmittals and owner/landlord documents before submission to program director for signature approval.

Work in collaboration with the data manager to assure all data is completed in a timely manner by the case managers using the Client Track and HMIS Data System to assure accuracy for monthly reporting.

Screening and assessing clients in need of assistance in the absence of the case manager, maintains accurate, well written records and case notes/plans.

Develops, monitors, and regularly evaluates case plans to address concerns case managers/clients may have. Assist case managers as needed with referring clients to appropriate services within CCANO.

Attend meetings with local and regional government agencies and private organizations in order to secure assistance and/ or advocate for clients in need.

Complies with reporting requirements.

Adheres to CCANO’s policies and procedures and complies with Bethlehem Housing operational guidelines. Other duties as assigned by the director.

Reports To:

Case Manager Supervisor reports to the Program Director.

CORNERSTONE BUILDERS

Re-Entry Workforce Specialist

Position: Re-Entry Workforce Specialist (Cornerstone Builders)

Location: Orleans Parish (Must occasionally travel to St. Tammany Parish)

Hours: Monday-Friday 8:30am-5:00pm

Position Description

The Cornerstone Builders Re-Entry Workforce Specialist will work closely with the Re-Entry Project Director to assist with supervising program participants Re-Entry 72 work sites. The Workforce Specialist will match participants to employers, server as a mentor and advocate for the participants, and address all supervisory and performance issues. The Workforce Specialist will serve as a “coach” in assisting participants with reorientation to life outside of prison and developing soft skills for employment among participants.

Essential Functions:

Conduct assessments with clients prior to release from prison.
Collaborate with Program Director to match participants with work site.
Conduct soft skills trainings with participants
Assist clients with developing a resume
Monitor participants progress at Re-Entry 72 worksites.
Negotiate any conflicts between employer and participant
Obtain and verify Re-Entry 72 worksites.
Document clients progress in appropriate file and database
Assist clients with locating full-time employment
Locate additional community partners
All other duties as assigned

Education:

Preferred Bachelor’s Degree in social service field; field experience working with the justice involved population

Experience:

3-5 years’ experience working with justice involved population. Must have previous workforce experience.

Additional Requirements:

Must have reliable transportation and basic computer literacy skills. Willing to occasionally travel to Plaquemines and St. Tammany parish jail. Must be comfortable entering into correctional facilities.

Reports to: Project Director

Youth Development Coordinator

The Youth Development Coordinator is responsible for working collaboratively with program staff to engage and cultivate the development of the youth in the Cornerstone Kids Mentoring Program and Young Peacemakers Leadership Council (YPLC).

Knowledge, Skills and Abilities:

The Youth Development Coordinator must be knowledgeable of effective outreach and engagement strategies for use with youth and families in faith-based and community-based settings. The incumbent must understand and be supportive of the teachings of the Catholic Church as well as demonstrate a philosophy and value base consistent with the mission and values of Catholic Charities Archdiocese of New Orleans. Excellent problem solving skills, relational skills, communication skills, and public speaking skills are required. The Youth Development Coordinator must have knowledge of group dynamics and the skills to engage youth in one-on-one and group settings in a way that fosters participation and growth. An ability to work harmoniously and holistically, as part of a team with staff, volunteers, clients, and partners from diverse backgrounds is essential. The incumbent must demonstrate strong attention to detail as well as the ability to handle multiple tasks both effectively and efficiently.

Essential Functions:

Plan and facilitate YPLC meetings and activities.
Recruit, screen, and enroll new YPLC members.
Conduct outreach to church parishes, schools, ministries, and organizations within the Archdiocese and general community to promote YPLC.
Plan and facilitate monthly mentoring group activities and field trips.
Conduct outreach to church parishes, schools, ministries, and organizations within the Archdiocese and general community to recruit mentees.
Work collaboratively with program staff to match mentors and mentees, evaluate matches, and provide on-going monitoring and oversight to support the development of effective mentoring relationships.
Provide consultation and support to matches.
Facilitate mentee screening, enrollment, and annual renewal process.
Facilitate the development of service delivery plans for matched mentees and mentors.
Develop and maintain relationships and on-going communication with mentees, parents, and mentors.
Assist with tracking, reporting, and analyzing mentee outcomes.
Assist with mentor recruitment, screening, and on-boarding.
Assist with other job-related tasks as requested by Program Director.

Minimum Qualifications:

A Bachelor’s degree and minimum of 3 years of experience working with youth groups in faith-based and community-based settings is required. Must be proficient with Microsoft Office applications including Word, Excel, Outlook, and PowerPoint. Must be mobile to travel to sites within in the Archdiocese. Must be available to work non-traditional hours including evenings and weekends.

Reporting Relationship:

Youth Development Coordinator will report to the Cornerstone Builders Program Director.

ESL

ESL Site Facilitator

The ESL Site Facilitator will have many duties, including the general coordination of all of the classes at their site(s). They will be responsible for registering incoming students and volunteers, administering pre- and post-tests, and collecting any donations. The Site Facilitator will also need to check-in with volunteer teachers every day to ensure that they have everything that they need and that they are following all policies and procedures. If an instructor is absent for any reason, the Site Facilitator will be responsible for making a decision to either combine classes or teach the class. Site Facilitators will be required to participate in an orientation and be trained in administering standardized assessments, filling out registration forms, and be comfortable observing other teachers as well as giving feedback and modeling best teaching practices. They will be required to attend staff meetings each semester and maintain a working relationship with the ESL Program Manager, who will assist them with any issues that may arise.

Duties include but are not limited to:

Assisting ESL Program Manager with management of student and volunteer files, tests, maintaining inventory of books and classroom supplies
Collecting sign in sheets and lesson plans
Maintaining positive, mutually beneficial relationships with community partners such as churches and universities
Publishing promotional fliers in English and other languages
Responding to phone and email inquiries from prospective students and volunteers
Completing data entry of student attendance and testing results on an accurate and timely basis.

Requirements for position

Strong oral and written communication skills in English and willingness to work with speakers of other languages. Bilingual candidates with the ability to perform the following tasks in Spanish/Arabic/Vietnamese encouraged to apply:
- Explain the program, class times and enrollment options in person and over the phone
- Assist students as they fill out registration forms
- Make general announcements and refer students to other social services as needed
Attendance at mandatory trainings, including some evenings/weekends. Successful participation in professional development as required by funders, including in person and online trainings such as WorkReady U Instructor Certification Course and CASAS test administrator training
Ability to pass background check and drug test per Catholic Charities’ requirements
Computer skills (email, Word, excel, google drive, etc.)
Ability to solve problems quickly and maintain a positive attitude in a fast paced environment
Demonstrated ability to work as a member of a team and independently
Demonstrated ability to relate well to people of diverse ethnic and economic backgrounds
Strong work ethic and commitment to the position
Have reliable transportation
Attend mandatory CCANO orientation for new employees (takes place on Monday mornings); complete Safe Environment training as required by HR policy.
Other duties as assigned

Time Commitment: Part time, 12-16 hours per week

FOOD FOR SENIORS

CDL Driver (Baton Rouge)

Responsible for activities related to delivery of commodity foods; assists in other activities related to receiving , storing, packing and delivering food, as needed; may assist serving participants at food sites; works with diverse groups of people. Position requires frequent lifting and moving; must be able to lift 50 lbs. High school diploma or equivalent, one year driving experience preferred. Needs to read and write legibly and use math skills. Must have medical exam and pass initial and random drug/alcohol screening. Valid Louisiana CDL license required. Need for Baton Rouge Louisiana.

Distribution Coordinator

The Distribution Coordinator is responsible for all activities relating to distribution of food to eligible participants, individually and through Groups for designated geographic areas. This position includes responsibility for compliance with federal and State guidelines and maintaining Food for Families policies and procedures. Distribution Coordinator is a contributing member of the Administrative Team.

Required Knowledge & Abilities:

Well-developed skills in the following areas: Administration; public speaking: relating with all types of people, networking, communicating effectively; staff recruitment, teaching/training and supervision; program initiation, development, implementation and maintenance; volunteer experience and computer usage.

Minimum Qualifications: College degree in Social Service, Administration or Social Work preferred

Essential Functions:

Implementation and management of distribution services

Directs and evaluates individual and group distribution operations
Implements all policies and procedures in compliance with Federal and State Guidelines
Collaborates with warehouse manager on distribution schedules and staffing
Fields participant’s complaints
May compile, analyze and/or monitor distribution records or reports for accuracy and completion.
Mat recruit, orient, direct, monitor and evaluate distribution staff.
Collaborate with Pre- Pack Supervisor or Assistant I Pre-Pack Supervisor on directing and evaluating pre-packing operation
May develop additional responsibilities for Distribution Coordinator(s) and volunteers and act as liaison with other volunteer efforts
Assists in planning, formulating and implementing program policies and procedures.
Represents Program at Community functions and other meetings involving the city, state or USDA
Other duties as assigned by the Executive Director

Working Conditions: Office Settings; food storage and distribution sites; may travel long distances.

Packer

Responsible for packing food boxes for participants and recording inventory of stored food items. Packers on mobile crew are also responsible for assisting in the loading and unloading of vehicles. Must be able to lift at least 40 pound boxes. High school diploma /GED preferred. Need to read and write legibly with basic math skills.

HEADSTART

Early Head Start Teacher

The Early Head Start Teacher works under the supervision of the Center Director. The Early Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

Knowledge of infant and toddler growth and development, as well as Early Childhood Education and best practices.
Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
Ability to operate modern office equipment (computer, fax, scanner, copier).
Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
Ability to be a mandated reporter for suspected child abuse or neglect.
Ability to work in another position when needed.
While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

Infant Toddler CDA credential with three years Early Childhood experience and ability to work continuously toward an Associate’s Degree in Early Childhood Education. Proven proficiency in verbal and written communication skills.

Essential Functions:

Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IFSP (Individualized Family Service Plan) goals and objectives as needed.
Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
Implement approved weekly lesson plan in the classroom daily.
Prepare materials and supplies in advance for activities.
Ensure that Teaching Strategies Gold reflects accurate information on each child.
Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
Complete daily experience sheets for each child throughout the day to keep parents informed about their child’s diapering, nap and feeding schedules.
Provide transition activities for each child according to procedure for children moving from room to room as well as into Head Start.
Provide a daily balanced schedule of child initiated and adult initiated activities.
Ensure that modifications are made to include children with special needs.
Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
Learn and express key words in children’s home language.
Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
Participate in child staffings to discuss strengths, needs and goals for children and families.
Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
Monitor classroom and playground for health and safety concerns according to procedures.
Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
Complete daily health inspections and follow up documentation.
Complete and submit accident reports in the required timeframe.
Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
Mentor substitutes and volunteers.
Ensure family style dining.
Check emails a minimum of 2x daily.
Submit accurate and timely employee time, attendance and mileage reports.
Secure and document in-kind contributions, volunteer time, and community support.
Attend training and in-service as assigned.
Ensure all paperwork is accurate and submitted timely.
Adheres to agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

Family Advocate

Function:

The Family Advocate is the outreach person for Catholic Charities Head Start Program, to families of the preschools of the community. She/he coordinates Parent Empowerment Programs and responsible for the Head State Parental Involvement Program. She/he is responsible for compliance regulations in regard to Head Start Program. Primary responsibility for planning, organizing, and implementing the Family and Community Partnership service area. Recruits and enrolls children. Develops and implements Individualized Family Partnership agreements with parents. Acts as community liaison for the agency.

Knowledge:

This position requires strong organizational, interpersonal, and communication skills, as well as the ability to manage projects and be attentive to details. It requires the ability to function independently as a leader, delegate and partner with a core management team. The position requires a commitment to excellence in customer service and the ability to work in close collaboration with the Family Advocates. It requires dedication to ensuing the fulfillment of the mission and vision of the agency.

Family Advocates who enroll Head Start/Early Head Start children must have the knowledge and skill necessary to develop consistent, stable, and supportive relationships with young children and their families, and sufficient knowledge to implement the Head Start Performance Standards and other applicable regulations.

Minimum Qualifications:

A Bachelor degree in Social Work or a related field of study;
Must have 3 years of experience in working with children and families;
Fluent in written and spoken English.

Must also possess an understanding of the Head Start philosophy. Familiarity with child development or early childhood education. Knowledge of community resources and the social services system. Experience organizing, implementing, and managing multiple responsibilities under pressure. Experience in the use of computer data base and/or word. Ability to manage time efficiently.

Essential Functions:

Organizes, facilitates and conducts meetings and training sessions for staff and parents on social service issues and completing all documentation before and after events
Assists parents in developing individualized short-and long-term goals and in accomplishing them.
Assists in organizing and facilitating all Parent Committee and Policy Committee meetings according to federal HS guidelines, and provides training to parent representatives.
Attends pre-service training; participates in CCANO pre-service training and maintains ongoing efforts for professional development.
Maintains organized records of activities related to the Family Partnership Area, including but not limited to, family files.
Coordinates efforts to encourage community members and parents as volunteers.
Attends all center staffing, staff and management meetings.
Ensures the delivery of social services, emergency and non-emergency services, directly or through referrals.
Assists in the development and updating of the Community Resources Directory.
Delivers one lesson per classroom per month to the students of the center on a topic approved by the Center Supervisor.
Responds to children’s three-day absences and follows up according to procedure.
Participate in or facilitate case management
Submits accurate, timely reports as requested by center director or administration.
Ensures absolute confidentiality with respect to information records concerning families and children.
Performs ongoing recruitment, and documents accurately.
Assists in the transition of students to Kindergarten or other child care facilities.
Performs other duties, as requested.
Develop and coordinate education parenting programs for preschool families.
Provides a special focus for the needs of husbands and fathers.
Establish and maintains relationships with early childhood education providers and community organizations to coordinate educational services.
Counsel families on issues and problems related to parenting.
Provides quarterly quality-monitoring services to all Catholic Charities Head Start programs to assure they meet all Federal and State mandates.
Participates in parent meetings, workshops and seminars to remain current on issues that affect families.

The statements above are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Additional Requirements:

Ability to pass a physical exam and TB test yearly.
Must be able to comply with background check, including fingerprints, as required by the agency and/or Louisiana Licensing Agency.
Visual acuity within professionally determined normal ranges, with correction if needed.
Must be free of communicable diseases and breathing impairments.
Manual dexterity sufficient to: manipulate cleaning supplies and equipment. Must have effective organizational, problem solving, and time management skills.
Ability to learn and comprehend information from Procedures Manuals and other materials.
Must be able to physically move through the center and classrooms. Ability to lift 55 pounds is required.
Successful experience working as an effective member of a team desirable. Experience successfully working with a culturally diverse staff & clients also desirable.

Reports to:

The Family Advocate, work with all preschools and she/he reports to the Head Start Center Director, Family Services Coordinator, the Administrator to the Head Start Program and the Director of Education Services. .

Family Social Worker

Knowledge:

Minimum Qualifications:

A Bachelor degree in Social Work or a related field of study;
Must have 3 years of experience in working with children and families;
Fluent in written and spoken English.

Essential Functions:

Organizes, facilitates and conducts meetings and training sessions for staff and parents on social service issues and completing all documentation before and after events
Assists parents in developing individualized short-and long-term goals and in accomplishing them.
Assists in organizing and facilitating all Parent Committee and Policy Committee meetings according to federal HS guidelines, and provides training to parent representatives.
Attends pre-service training; participates in CCANO pre-service training and maintains ongoing efforts for professional development.
Maintains organized records of activities related to the Family Partnership Area, including but not limited to, family files.
Coordinates efforts to encourage community members and parents as volunteers.
Attends all center staffing, staff and management meetings.
Ensures the delivery of social services, emergency and non-emergency services, directly or through referrals.
Assists in the development and updating of the Community Resources Directory.
Delivers one lesson per classroom per month to the students of the center on a topic approved by the Center Supervisor.
Responds to children’s three-day absences and follows up according to procedure.
Participate in or facilitate case management
Submits accurate, timely reports as requested by center director or administration.
Ensures absolute confidentiality with respect to information records concerning families and children.
Performs ongoing recruitment, and documents accurately.
Assists in the transition of students to Kindergarten or other child care facilities.
Performs other duties, as requested.
Develop and coordinate education parenting programs for preschool families.
Provides a special focus for the needs of husbands and fathers.
Establish and maintains relationships with early childhood education providers and community organizations to coordinate educational services.
Counsel families on issues and problems related to parenting.
Provides quarterly quality-monitoring services to all Catholic Charities Head Start programs to assure they meet all Federal and State mandates.
Participates in parent meetings, workshops and seminars to remain current on issues that affect families.

Additional Requirements:

Ability to pass a physical exam and TB test yearly.
Must be able to comply with background check, including fingerprints, as required by the agency and/or Louisiana Licensing Agency.
Visual acuity within professionally determined normal ranges, with correction if needed.
Must be free of communicable diseases and breathing impairments.
Manual dexterity sufficient to: manipulate cleaning supplies and equipment. Must have effective organizational, problem solving, and time management skills.
Ability to learn and comprehend information from Procedures Manuals and other materials.
Must be able to physically move through the center and classrooms. Ability to lift 55 pounds is required.
Successful experience working as an effective member of a team desirable. Experience successfully working with a culturally diverse staff & clients also desirable.

Reports to:

The Family Advocate, working with all preschools, reports to the Head Start Center Director, Family Services Coordinator, Administrator to the Head Start Program, and the Director of Education Services.

Food Tech

The Food Technician is responsible for guaranteeing that the children are served nutritious, good tasting and appealing meals and snacks. It is the Food Technician’s responsibility to prepare these meals and snacks by methods that maintain high nutrient levels and that are sanitary. It is also the Food Technician’s duty to deliver meals to the classroom ready for family style meal service and suitable for the children’s age and development. The Food Technician purchases all food and supplies necessary with the assistance of the Lead Food Technician and keeps records required by the Child and Adult Care Food Program (CACFP), and the Grantee. This position involves extensive organizing, problem solving, record keeping, and time management.

Essential Functions:

Plans and prepares foods in accordance with Head Start Food Service Policy, Menus and Recipes.
Purchases food and supplies necessary to prepare the planned menus for the number of enrolled children and program staff.
Plans meals far enough ahead to minimize the need for food substitutions; when substitutions are necessary, with prior approval, purchases and serves food of equivalent nutritional value. With guidance from the Nutritionist, modifies menus for children’s field trips; notes all modifications and substitutes on posted menu and for CACFP records.
Prepares meals and snacks in such a way that a minimum of nutrients are lost from foods, that ensure foods taste good and look appealing, and that there are ample amounts of foods for children to have as many servings as they need.
Maintains established standards of sanitation, safety and food preparation and storage as set by the local and state health departments; maintains an orderly, sanitary, and safe kitchen.
With the guidance of the contracted Nutritionist, modifies menus and recipes and prepares foods to meet the developmental needs of infants and toddlers and the medical and feeding needs of children with disabilities or food allergies.
Delivers foods from the kitchen to the classrooms (if necessary) ready to be served as suitable for the children’s age and development.
Maintains cost control, budget and inventory systems based on CAFCP procedures including records of food production, service and attendance.
Assures the proper care and maintenance of all food service equipment; identifies equipment needs for food preparation and service and assists in purchasing as needed.
Assists teachers with developing food activities for the children in the classroom.

Proper clothing, shoes and hair restraints according to Health Department Standards are to be worn daily.

Cooperates with and participates in nutrition education activities for staff, parents and children.
Participates in all emergency drills and environmental safety activities.
Attends and participates in grantee-sponsored trainings, center pre-service and in-service trainings, and other continuing education, career and professional development opportunities.
Participates in the agency’s self-evaluation process and grantee monitoring visits and complies with any applicable Program Improvement Plans developed.
Participates in general staff meetings and other meetings and events planned by the grantee and delegate agency as requested.
Performs other duties, as assigned.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Education:

It is preferred that the Food Technician have course work and training in foods, nutrition and/or dietetics and a high school diploma/GED. It is also preferred that the Food Technician possess a current Safe Serve Certificate at the time of hiring or willing to secure one. A commitment to secure continuing education related to employment with the Agency is required.

Experience:

Possess knowledge of the principles and practices and current state of child nutrition and of the eating habits of the children served in the program. Demonstrated skills in preparing these foods in a nutritious, good tasting and appealing manner. Experience in child food service preparation and management desirable. Knowledge of CACFP requirements also desirable. Knowledge of the challenges and strengths of low-income and migrant families. Effective oral and written communication skills commensurate with the responsibilities of the position are required.

Additional Requirements:

Ability to pass a physical exam every two years and a TB test yearly. Must be able to comply with background check, including fingerprints, as required by the agency and/or Louisiana’s Licensing Agency. Visual acuity within professionally determined normal ranges, with correction if needed. Manual dexterity sufficient to: use kitchen utensils and equipment, wash dishes, operate office equipment including, but not limited to, the telephone & copier, and use hand writing materials to prepare reports and documentation. Must have effective organizational, problem solving, time management and analytical skills. Must be able to travel periodically to trainings. Ability to learn and comprehend information from trainings, manuals, and other materials. Ability to calculate to determine number of meals to be served and to adjust recipes and serving portions. Must be able to physically move through grocery stores, the center and classrooms. Ability to lift 55 pounds is required. Experience successfully working with a culturally diverse staff & clients desirable. Must possess personal qualifications including: emotional maturity, willingness to cooperate with the aims of Head Start, respect for children and adults from various cultures and backgrounds, flexibility, patience, good personal hygiene, and physical and mental health that do not interfere with responsibilities.

Head Start Teacher

The Head Start Teacher works under the supervision of the Center Director. The Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

Knowledge of Early Childhood Education and best practices.
Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
Ability to operate modern office equipment (computer, fax, scanner, copier).
Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
Ability to be a mandated reporter for suspected child abuse or neglect.
Ability to work in another position and center when needed.
While performing the duties of this job, the employee is frequently required to sit at child’s level; stand; stoop; squat; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

Bachelor’s degree in Early Childhood Education or Child Development or Associate’s degree with five (5) years’ experience working in Early Childhood Education. Proven proficiency in verbal and written communication skills.

Essential Functions:

Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IEP (Individualized Education Plan) goals and objectives as needed.
Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
Implement approved weekly lesson plan in the classroom daily.
Prepare materials and supplies in advance for activities.
Ensure that Teaching Strategies Gold reflects accurate information on each child.
Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
Provide a daily balanced schedule of child initiated and adult initiated activities.
Ensure that modifications are made to include children with special needs.
Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
Learn and express key words in children’s home language.
Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
Participate in child staffing to discuss strengths, needs and goals for children and families.
Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
Monitor classroom and playground for health and safety concerns according to procedures.
Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
Complete daily health inspections and follow up documentation.
Complete and submit accident reports in the required timeframe.
Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
Mentor teacher assistants, substitutes, and volunteers.
Ensure family style dining.
Check email a minimum of 2x daily.
Submit accurate and timely employee time, attendance and mileage reports.
Secure and document in-kind contributions, volunteer time, and community support.
Attend training and in-service as assigned.
Ensure all paperwork is accurate and submitted timely.
Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

Health and Nutrition Coordinator

The Health and Nutrition Coordinator is responsible for management of the child health, dental, mental health, safety and nutrition service areas for the Head Start and Early Head Start program. The Health and Nutrition Coordinator is responsible for ensuring that Head Start Programs develop and implement systems and procedures for the delivery of quality health and nutrition services. This position also ensures compliance with Head Start performance standards as well as local, state and federal regulations.

Requirements:

Knowledge of health and nutrition related services to the community.
Knowledge of and ability to implement Head Start Performance Standards and state and local licensing requirements.
Knowledge of Department of Health and Nutrition regulations.
Ability to adapt professional expertise to the needs of Head Start and Early Head Start staff
Ability to communicate and work with diverse families and professionals and guide staff in obtaining positive nutrition, health and safety, medical and dental results.
Ability and willingness to work in a program located in a high-risk, low-income community.
Proven ability to function as a leader, as well as a team member.
Ability to exercise discretion in handling confidential information and materials. Ability to communicate and respond in a manner that consistently demonstrates respect and concern.
Must have excellent organizational skills and proven ability to work within prescribed timelines.
Must have excellent written and verbal communication skills.
Must be able to travel to Grantees Delegate and Partners sites.
Intermediate knowledge of computer applications, Windows software, and ability to learn and master other computer technology/software as needed.

Qualifications:

It is preferred that the Health and Nutrition Coordinator have credentials as a registered nurse (R.N.), a licensed practical nurse (L.P.N.) or a Bachelor’s degree in public health, nursing, health education, maternal and child health, child nutrition, health administration and/or early childhood.
Knowledge of young children’s food requirements according to Head Start Performance Standards, Health, and Child Care Food Program regulations.
Criminal background clearance and a physical examination and TB test are required as condition of initial employment and continued employment.
Current driver’s license, car, and liability insurance required.
First Aid/CPT Trainer

Specific Duties & Responsibilities:

Assists with planning, coordinating, implementing and evaluating health and nutrition service plans, systems, and procedures.
Develops written health, environmental safety, sanitation, food service and emergency policies and procedures ensuring compliance with local and state regulations, along with the appropriate director, consultants, staff, Policy Council, and CCANO Board of Directors.
Ensures compliance with Head Start performance standards as well as other local, state and federal regulations, to ensure health, safety, and nutrition standards are met.
Contributes to the development of the Grantee Annual Plan, program proposals and Community Assessment, as requested. Monitors and follows upon health and nutrition status of children, service systems and outcomes, to ensure high quality and individualized services are delivered for children and families.
Build alliances with community health and nutrition stakeholders in order to create interagency linkages.
Provides training and technical assistance to staff based on assessment of health, safety, and nutrition service area needs.
Ensures follow-up on service area-related recommendations.
Monitors health, nutrition safety, and dental services and records, including data, and documents all findings.
Disseminates and interprets information to agencies related to changes in nutrition regulations.
Organizes and facilitates the activities of the agency’s Health Services Advisory Committee (HSAC); ensures that the Committee membership is composed of all required professions and parent representation, and that it meets at least twice a year.
Report incidents or concerns of child abuse and/or neglect.
Participates in IEP/IFSP meetings as needed when child requires special health/dietary modifications.
Ensures that all enrolled children are up-to-date on a schedule of age appropriate preventive and primary health care within four weeks of child’s entry and as services become due. Works collaboratively with parents to arrange any needed medical, dental, or nutritional examinations and immunizations, keeping in mind parents’ work schedules.
Advises Family Advocate staff and Center Directors when developing written follow-up plan and arranges re-screening, further diagnostic testing, examination and treatment for each child found to have medical, dental or nutritional problems. Assists parents, as needed, with identifying resources to obtain prescribed medications, aids, or equipment for medical and dental conditions.
Identifies health, dental, emergency, and nutrition service resources within the community; ensures all these services are included in the Community Resource Directory; and, helps parents, as needed, in securing a source of accessible health care for their families.
In close communication with the Director, negotiates and develops written agreements and/or contracts with service providers; makes vigorous efforts to assure that Head Start is the dollar of last resort, seeking to obtain free or reduced priced services whenever possible.
Secures the services of a qualified Nutrition Consultant to support the program’s nutrition services and, with prior approval of the Director, develops a written contract for the nutritionist’s services; secures and keeps on file nutritionist’s credentials; orients the consultant to duties and to the Head Start/Early Head Start program and the population served; and, coordinates the schedule of the nutritionist’s visits ensuring at least eight hours of service per month.
Monitors the ongoing health status and needs of enrolled children by ensuring the completion of daily health checks, the administering of medications per the agency’s policy and doctors’ orders, the implementation of the program’s Short-term Exclusion and Readmission Policy and other procedures as needed.
Along with Nutrition Consultant, provides ongoing supervision of the cook and the assistant cook(s). With the assistance of the Nutritionist, monitors the implementation of the menus, recipes, and Food Service Policy; monitors food service staff in food purchasing, preparation, service and storage, kitchen cleanliness, and food handling and dish washing procedures; provides training and technical assistance as needed; and, assists director and cook, as requested, in maintaining records for the Child and Adult Care Food Program (CACFP).
Maintains detailed, accurate, up-to-date, and confidential records including: child health files, health services tracking system, and documentation of all activities; develops and submits timely reports of component service provision and activities for director, grantee, PC, Board and others as required. Maintains strict child, family, and staff confidentiality at all times.
Participates in and contributes to all case management, parent education planning, supervisory, management team, and staff meetings. Also, attends interagency meetings, the agency’s board meetings, Parent Committee and Policy Committee meetings and other meetings, as appropriate.
Attends and participates in grantee-sponsored trainings, center pre-service and in-service trainings, and other continuing education, career and professional development opportunities; reads and reviews regulations and other resources to keep abreast of current issues and trends related to the responsibilities of the job.
Participates in the annual program self-evaluation and grantee monitoring, and complies with the program improvement plans developed. Contributes to the development of the Delegate Agency Annual Plan, program proposals and Community Assessment, as requested
Perform other duties as assigned and reasonably within scope of duties listed above.

Housekeeper

Summary

Housekeeper has the primary responsibility for cleaning the center in such a way to promote health and safety while reducing the spread of infection. It is the role of the custodian to follow daily, weekly and monthly cleaning schedules, but not limited to, the classrooms, kitchen, office areas, bathrooms, storage areas and entrances. The Housekeeper follows the cleaning schedule when the children are not in the center so no interference with their care occurs. The Housekeeper may also be responsible for performing additional duties not stipulated below. If so, these duties are specified as an addendum to this description. These additional duties may include general building and grounds maintenance, laundry, maintaining cleaning supplies, etc.

Minimum qualifications

It is preferred that the Housekeeper have training in the custodial field and a high school diploma/GED. Experience in the custodial field desirable. Knowledge of proper cleaning methods required.

Knowledge, skills and abilities

This position requires the ability to maintain the assigned area in a clean and sanitary condition. It requires the skill necessary to communicate with the Supervisor and other personnel. This position requires the ability to follow simple written and oral instructions.

Essential Functions:

Follows and completes the center’s daily, weekly and monthly cleaning schedule. These duties include:
1. Collects and bags all garbage from the center, placing the tied bags in a closed dumpster.
2. Disinfects and cleans garbage and trashcans, and changes bags daily.
3. Washes and sanitizes bathrooms fixtures daily with germicidal solution.
4. Using germicidal solution, wet mops all washable floors daily including kitchen, bathroom, office and classroom.
5. Washes bathroom, kitchen, classroom and other windows (inside and outside) and walls using germicidal solution as scheduled or needed.
Vacuums and steam cleans all carpeting as per schedule.
Sweeps and clears entrance spaces, daily.
Dusts, washes and sanitizes other surfaces as specified in schedule.
Cleans, sanitizes, sweeps and mops (if necessary) cafeteria chairs, tables, and floors after each use.
Performs other cleaning duties as specified in schedule.
Refills paper towel, tissue, toilet paper and hand soap in all dispensers.
Changes light bulbs, as needed.
Reports the following to the Director, or designated staff person:
1. Presence of animals, vermin or insects.
2. Need for cleaning supplies or equipment repair in advance.
3. Water leaks, and other maintenance needs.
4. All other health and safety hazards noticed.
Participates in emergency drills and environmental safety activities, as requested.
Attends and participates in center pre-service and in-service trainings.
Performs other duties as specified in job description addendum or as assigned.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Additional Requirements:

Ability to pass a physical exam every two years and a TB test yearly.

Must be able to comply with background check, including fingerprints, as required by the agency and/or Louisiana Licensing Agency.

Ability to present a positive image of the organization to members of the community.

Visual acuity within professionally determined normal ranges, with correction if needed.

Must be free of communicable diseases and breathing impairments.

Manual dexterity sufficient to: manipulate cleaning supplies and equipment. Must have effective organizational, problem solving, and time management skills.

Ability to learn and comprehend information from Procedures Manuals and other materials.

Must be able to physically move through the center and classrooms. Ability to lift 55 pounds is required.

Successful experience working as an effective member of a team desirable. Experience successfully working with a culturally diverse staff & clients also desirable.

Learning Technology Trainer

Function:

To assist the School Readiness Coordinator and Early Childhood Education Coordinator in ensuring that all areas of the Head Start Performance Standards in the area of Education are implemented effectively and compliant in the Child Care Center Programs. To provide leadership in the development of strategic approaches for the integration of technology into the learning environment as well as provide information on current best practice, innovations and emerging trends. The Lead Teacher Mentor/Learning Technology Coach works under the supervision of the School Readiness Coordinator. Employee will coach teachers to improve instructional outcomes as measured by CLASS scores and The Head Start Child Outcomes Framework. To perform other job related tasks as requested by the School Readiness Specialist. This position directly relates to staff training, data collection, classroom practices and adherence to regulatory policies and procedures as it relates to the Head Start Performance Standard and State licensing requirements.

Required Knowledge & Abilities:

Knowledge of Early Childhood Education and best practices;
Ability to communicate effectively with children, families, staff and community agencies and partners;
Ability to understand and follow oral and written instruction and make mathematical computations and tabulations;
Knowledge of special needs of families and aware of ways to effectively communicate and assist them;
Ability to travel extensively within area as assigned;
Ability to be a mandated reporter for suspected child abuse or neglect;
Ability to work in another position when needed;
While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs.
Computer literacy/proficiency
The ability to communicate effectively with staff, parents, children, volunteers and
Ability to work harmoniously with others.
Must possess a demonstrated understanding of the dynamics of poverty, oppression, sexism, racism and ageism and other forms of societal and individual prejudice that confront our staff, volunteers, program participants and community at-large. Must have a proven ability to work effectively and respectfully with a broad range of people from diverse cultural, ethnic and socio-economic
Must have skills in engaging and motivating program participants and staff to
Must possess the ability to work holistically, as part of a team, with professionals, para-professionals, program participants and their families, volunteers and the community at-large toward successful outcomes for program
Must respect the integrity of each program participant, his or her right to privacy and confidentiality and their right to participate in our
Effectively incorporate technology plans, tools, and programs into the school learning

Essential Functions:

Conduct CLASS observations and follow up with teaching staff using mentoring strategies;
Ensure program Education policies, procedures, performance standards and licensing requirements are met through on-site monitoring of center activities;
Monitors curriculum implementation

Encourage, support, motivate, and work interactively with teachers/caregivers to develop and implement ongoing goals
Become trained and proficient in the strategies of the Pyramid Model
Gather and track data in accordance with an identified evaluation
Participant in supervision and peer support as offered for individuals working in this
Is well abreast of the Head Start Performance Standards, Head Start Monitoring Protocol in the area of Education and the Head Start Act;
Provides ongoing technical assistance to the partner programs as needed;
Facilitate a process to help staff develop individual plans to improve their environments, teaching practices to support young children’s growth and development, and overall program
Offer resources and strategies to staff to enhance relationships, create appropriate environments, and teach social-emotional skills in children
Develops a rapport with the staff and Directors in the partner programs;
Check in periodically with the staff to offer support and
Provide feedback to teachers through classroom visits and professional
Assist organization with the development and implementation of effective related learning
Ensures that staff have the appropriate credentials per the Head Start Act upon hire and are up dated as needed;
Uses the CLASS instrument to monitor classrooms;
Assist in the compilation and completion of Self-Assessment and Community Assessment and participate in the analysis of data for training and planning purposes;
Compile report and analyze School Readiness Goals and Child Outcomes;
Assists staff with the interpretation and implementation of the curriculum;
Assists in training new personnel and ongoing training for staff;
Ensures that professional development opportunities are developed based on observations of classrooms, staff surveys and assessment data;
Ensures that professional development opportunities are job embedded, sustained, intense with follow up and timely, specific feedback;
Monitors and is aware of each programs ‘outcome data;
Assists the School Readiness Coordinator and Early Childhood Education Coordinator in planning and implementing annual events around literacy, multicultural events around literacy, multicultural events, ;
Conducts daily observations of staff interaction with the children and makes recommendations for identified areas of improvement with specificity;
Conducts Monthly classroom observations to ensure that the classroom environment is safe and conducive to learning;
Models and/or demonstrates lessons as needed for teaching staff;
Assists the Early Head Start/Head Start Teachers in maintaining an environment conducive to learning
Provides feedback in a supportive, instructive and non-judgmental way; enhancing the ability of teaching staff to observe children’s activities and experiences as part of the ongoing assessment process and to use this information to individualize the curriculum;
Conducts conferences with individual protégé teachers; provides opportunities for participants to reflect on and apply theory and learning to everyday practice;
Meet regularly with the Center Directors, School Readiness Coordinator, and Content Area Coordinators to help identify ongoing professional development for staff;
Monitor the staff’s progress and child outcomes based on the goals of the project;
Assist with the program planning and evaluation by measuring and reporting positive outcomes for children;
Attends parent meetings Support Assistance Team (SAT) meetings and other conferences as requested by any Service Area Coordinator or Center
Reviews various learning materials, videos, curriculums, etc. for possible program use in the classrooms;
Assists in the quarterly in-service training for all teaching staff, including Foster Grandparents;
Participates and makes recommendations for annual performance evaluation of teaching

Minimum Qualifications:

BA in Early Childhood Education with 2 years of teaching experience or BA in Elementary Education and/or a related field with a 18 hours in early childhood education and 2 years teaching experience.

Certificate/degree in support of curriculum and technology integration.

Special Education Assistant Teacher

The Head Start Special Education Assistant Teacher works under the supervision of the Disabilities Coordinator and along with Head Start Teacher in classroom. The Head Start Special Education Assistant Teacher assists with organizing classroom space and equipment to meet the individual needs of children enrolled. The Head Start Special Education Assistant Teacher assists in planning, with supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge and Abilities:

Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
Ability to understand and follow oral and written instruction as stated on an IEP and make mathematical computations and tabulations accurately.
Ability to operate modern office equipment (computer, fax, scanner, copier).
Ability to operate the internet, Microsoft office, and Microsoft Outlook.
Ability to fill in the Head Start teacher when needed.
While performing the duties of this job, the employee is frequently required to sit, stand, stoop, bend, walk, talk, hear, use hands to grip and type, reach with hands and arms, occasionally required to stand or walk on uneven surfaces, climb stairs, run, must be able to lift up to 50 pounds.

Minimum Qualifications:

U.S. citizen or authorized alien.
Minimum age 20 years.
Associate Degree (or higher) or 2 years of college credit (48 semester hours minimum; to include English Composition hours, to include English/Reading 6 hours, Special Education Courses – 6 hours, and Mathematics – 9 hours) or Para Pro Assessment results (minimum score of 450) and high school diploma.
Willingness to meet and complete certification standards that have been set by the Louisiana State Department of Education and Catholic Charities Archdiocese of New Orleans Head Start Program within one year of being hired.
Effective oral and written expression.
Previous experience and ability to work with special education students across multiple environments.
CDA certification.

Essential Functions:

Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
Ensure classroom interactions are and developmentally appropriate, as well as aligned with the Head Start Philosophy.
Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
Assist with the preparation of materials and supplies in advance for activities.
Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
Assist in implementing approved weekly lesson plans in the classroom daily.
Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
Use screening, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
Assist in ensuring that modifications are made to include children with special needs.
Assist with providing experiences and learning materials that are representative of children’s cultures.
Learn and express key words in children’s home language.
Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
Participate in child staffing to discuss strengths, needs and goals for children and families.
Assist with entering and reviewing all documentation into ChildPlus and TSG according with program calendar and Policies and Procedures.
Monitor classroom and playground for health and safety concerns according to procedures.
Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
Complete daily health inspections and follow-up documentation.
Complete and submit accident reports in the required timeframe.
Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
Ensure family style dining.
Check email a minimum of two times daily.
Submit accurate and timely employee time, attendance and mileage reports.
Secure and document in-kind contributions, volunteer time, and community support.
Attend training and in-services as assigned.
Ensure all paperwork is accurate and submitted timely
Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
Regular Attendance and timely arrival to assigned work site.
Other duties, as assigned.

Substitute Teacher Aide (PRN)

Function: The substitute teacher works under the supervision of the Center Director. The employee will work on an “as needed” basis subject to being called in on short notice by the Center Director. The employee may be called to perform duties to include classroom assisting, nutrition, custodial, and clerical. If in the classroom, the employee will manage the classroom in such a way so that all areas reflecting Early Childhood Development Practices are adequately met. The employee will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. If in the kitchen, the employee will prepare food as planned by the Nutrition Coordinator/Consultant and assist in the implementation of family style service of meals, as well as the modification of menus according to the special dietary needs of children. If acting as a custodian, the employee will follow the regular cleaning schedule/duties.

Required Knowledge & Abilities:

Knowledge of early childhood growth and development, as well as Early Childhood Education and best practices.
Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
Ability to operate modern office equipment (computer, fax, scanner, copier).
Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
Ability to be a mandated reporter for suspected child abuse or neglect.
Ability to work in another position when needed.
While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

High School Diploma or CDA with three years Early Childhood experience. Proven proficiency in verbal and written communication skills.

Essential Functions:

Classroom Duties

Use the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children
Follow lesson plans already created by permanent classroom teacher. (For short-term substitutes.)
Complete lesson plans that reflect planning for individuals, small and large groups including IEP/IFSP goals and objectives as needed. (For long-term Substitutes.)
Collect anecdotal notes on children. (For long-term Substitutes)
Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
Follow the balanced daily schedule of child initiated and adult directed activities.
Continue any modifications that are made to include children with special needs.
Provide experiences and learning materials that are representative of children’s cultures.
Communicate effectively with families during daily contact at the center.
Complete daily health inspections and follow-up documentation.
Complete and submit accident reports in the required time frame.
Monitor classroom and playground for health and safety concerns.
Ensure that sanitation, hygiene procedures and health practices are strictly adhered to daily.

Teacher's Aide (St. John and St. Paul)

The Head Start Teacher Aide works under the supervision of the Head Start Teacher. The Head Start Teacher Aide assists with organizing classroom space and equipment to meet the individual needs of children enrolled. The Head Start Teacher Aide assists in planning, with the supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
Ability to understand and follow oral and written instruction and make mathematical computations and tabulations accurately.
Ability to operate modern office equipment (computer, fax, scanner, copier).
Ability to operate the internet, Microsoft office, and Microsoft Outlook.
Ability to fill in for the Head Start teacher when needed.
While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run; Must be able to lift up to 50 lbs.
Ability to be a mandated reporter for suspected child abuse or neglect

Minimum Qualifications:

CDA certification or Associate’s Degree in Early Childhood Education, Human Services or a related field preferred. Proven proficiency in verbal and written communication skills.

Essential Functions:

Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
Assist with the preparation of materials and supplies in advance for activities.
Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
Assist in implementing approved weekly lesson plan in the classroom daily.
Assist in preparing materials and supplies in advance for activities.
Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
Assist in ensuring that modifications are made to include children with special needs.
Assist with providing experiences and learning materials that are representative of children’s cultures.
Learn and express key words in children’s home language.
Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
Participate in child staffing to discuss strengths, needs and goals for children and families.
Assist with entering and reviewing all documentation into Child Plus and TSG according with program calendar and Policies and Procedures.
Monitor classroom and playground for health and safety concerns according to procedures.
Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
Complete daily health inspections and follow up documentation.
Complete and submit accident reports in the required timeframe.
Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
Ensure family style dining.
Check email a minimum of 2x daily.
Submit accurate and timely employee time, attendance and mileage reports.
Secure and document in-kind contributions, volunteer time, and community support.
Attend training and in-service as assigned.
Ensure all paperwork is accurate and submitted timely.
Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
Regular attendance and timely arrival to assigned work site.
Other duties, as assigned.

Teacher

Required Knowledge & Abilities:

Knowledge of Early Childhood Education and best practices.
Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
Ability to operate modern office equipment (computer, fax, scanner, copier).
Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
Ability to be a mandated reporter for suspected child abuse or neglect.
Ability to work in another position and center when needed.
While performing the duties of this job, the employee is frequently required to sit at child’s level; stand; stoop; squat; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

Essential Functions:

Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IEP (Individualized Education Plan) goals and objectives as needed.
Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
Implement approved weekly lesson plan in the classroom daily.
Prepare materials and supplies in advance for activities.
Ensure that Teaching Strategies Gold reflects accurate information on each child.
Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
Provide a daily balanced schedule of child initiated and adult initiated activities.
Ensure that modifications are made to include children with special needs.
Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
Learn and express key words in children’s home language.
Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
Participate in child staffing to discuss strengths, needs and goals for children and families.
Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
Monitor classroom and playground for health and safety concerns according to procedures.
Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
Complete daily health inspections and follow up documentation.
Complete and submit accident reports in the required timeframe.
Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
Mentor teacher assistants, substitutes, and volunteers.
Ensure family style dining.
Check email a minimum of 2x daily.
Submit accurate and timely employee time, attendance and mileage reports.
Secure and document in-kind contributions, volunteer time, and community support.
Attend training and in-service as assigned.
Ensure all paperwork is accurate and submitted timely.
Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

Teacher's Aide Floater

Required Knowledge & Abilities:

Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
Ability to understand and follow oral and written instruction and make mathematical computations and tabulations accurately.
Ability to operate modern office equipment (computer, fax, scanner, copier).
Ability to operate the internet, Microsoft office, and Microsoft Outlook.
Ability to fill in for the Head Start teacher when needed.
While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run; Must be able to lift up to 50 lbs.
Ability to be a mandated reporter for suspected child abuse or neglect

Minimum Qualifications:

CDA certification or Associate’s Degree in Early Childhood Education, Human Services or a related field preferred. Proven proficiency in verbal and written communication skills.

Essential Functions:

Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
Assist with the preparation of materials and supplies in advance for activities.
Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
Assist in implementing approved weekly lesson plan in the classroom daily.
Assist in preparing materials and supplies in advance for activities.
Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
Assist in ensuring that modifications are made to include children with special needs.
Assist with providing experiences and learning materials that are representative of children’s cultures.
Learn and express key words in children’s home language.
Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
Participate in child staffing to discuss strengths, needs and goals for children and families.
Assist with entering and reviewing all documentation into Child Plus and TSG according with program calendar and Policies and Procedures.
Monitor classroom and playground for health and safety concerns according to procedures.
Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
Complete daily health inspections and follow up documentation.
Complete and submit accident reports in the required timeframe.
Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
Ensure family style dining.
Check email a minimum of 2x daily.
Submit accurate and timely employee time, attendance and mileage reports.
Secure and document in-kind contributions, volunteer time, and community support.
Attend training and in-service as assigned.
Ensure all paperwork is accurate and submitted timely.
Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

Teacher Mentor

To assist the School Readiness Coordinator in ensuring that all areas of the Head Start Performance Standards in the area of Education are implemented effectively and compliant in the Child Care Center Programs. The Teacher Mentor works under the supervision of the School Readiness Coordinator. The employee will be responsible for providing high-quality coaching, guided reflection, training and technical assistance to Head Start classroom teachers and assistant teachers on best practices related to early learning and supporting social emotional development. Employee will coach teachers to improve instructional outcomes as measured by CLASS scores and The Head Start Child Outcomes Framework. To perform other job related tasks as requested by the School Readiness Specialist. This position directly relates to staff training, data collection, classroom practices and adherence to regulatory policies and procedures as it relates to the Head Start Performance Standard and State licensing requirements.

Required Knowledge & Abilities:

Knowledge of Early Childhood Education and best practices;
Ability to communicate effectively with children, families, staff and community agencies and partners;
Ability to understand and follow oral and written instruction and make mathematical computations and tabulations;
Knowledge of special needs of families and aware of ways to effectively communicate and assist them;
Ability to travel extensively within area as assigned;
Ability to be a mandated reporter for suspected child abuse or neglect;
Ability to work in another position when needed;
While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs.
Computer literacy/proficiency
The ability to communicate effectively with staff, parents, children, volunteers and visitors.
Ability to work harmoniously with others.
Must possess a demonstrated understanding of the dynamics of poverty, oppression, sexism, racism and ageism and other forms of societal and individual prejudice that confront our staff, volunteers, program participants and community at-large. Must have a proven ability to work effectively and respectfully with a broad range of people from diverse cultural, ethnic and socio-economic backgrounds.
Must have skills in engaging and motivating program participants and staff to increase.
Must possess the ability to work holistically, as part of a team, with professionals, para-professionals, program participants and their families, volunteers and the community at-large toward successful outcomes for program participants.
Must respect the integrity of each program participant, their right to privacy and confidentiality and their right to participate in our programs.

Essential Functions:

Conduct CLASS observations and follow up with teaching staff using mentoring strategies;
Ensure program Education policies, procedures, performance standards and licensing requirements are met through on-site monitoring of center activities;
Monitors curriculum implementation;
Is well abreast of the Head Start Performance Standards, Head Start Monitoring Protocol in the area of Education and the Head Start Act;
Provides ongoing technical assistance to the partner programs as needed;
Develops a rapport with the staff and Directors in the partner programs;
Ensures that staff have the appropriate credentials per the Head Start Act upon hire and are up dated as needed;
Ensures that the 45 day requirements are completed with accuracy and in a timely fashion (developmental assessment);
Uses the CLASS instrument to monitor classrooms;

Assist in the compilation and completion of Self-Assessment and Community Assessment and participate in the analysis of data for training and planning purposes;

Compile report and analyze School Readiness Goals and Child Outcomes;
Assists staff with the interpretation and implementation of the curriculum;
Assists in training new personnel and ongoing training for staff;
Ensures that professional development opportunities are developed based on observations of classrooms, staff surveys and assessment data;
Ensures that professional development opportunities are job embedded, sustained, intense with follow up and timely, specific feedback;
Monitors and is aware of each programs ‘outcome data;
Assists the School Readiness Coordinator in planning and implementing annual events around literacy, multicultural events around literacy, multicultural events, etc.;
Conducts daily observations of staff interaction with the children and makes recommendations for identified areas of improvement with specificity;
Conducts Monthly classroom observations to ensure that the classroom environment is safe and conducive to learning;
Provides timely feedback on observations;
Models and/or demonstrates lessons as needed for teaching staff;
Assists the Early Head Start/Head Start Teachers in maintaining an environment conducive to learning

Provide feedback in a supportive, instructive and non-judgmental way; enhancing the ability of teaching staff to observe children’s activities and experiences as part of the ongoing assessment process and to use this information to individualize the curriculum;
Conducts conferences with individual protégé teachers; provides opportunities for participants to reflect on and apply theory and learning to everyday practice;
Meet regularly with the Center Directors, School Readiness Coordinator, and Content Area Coordinators to help identify ongoing professional development for staff;
Monitor the staff’s progress and child outcomes based on the goals of the project;
Assist with the program planning and evaluation by measuring and reporting positive outcomes for children;

Assumes total responsibility for the care and safety of children and the planning and implementation of daily activities in the absence of the lead teacher;
Attends parent meetings and other conferences as requested by the School Readiness Coordinator and/or Center Director;
Conducts weekly staff meetings with Teachers and Teacher Assistant;
Reviews various learning materials, videos, curriculums, etc. for possible program use in the classrooms;
Assists in the quarterly in-service training for all teaching staff, including Foster Grandparents;
Participates and makes recommendations for annual performance evaluation of teaching staff; and
Performs other duties as required.

Minimum Qualifications:
BA in Early Childhood Education with 2 years of teaching experience or BA in Elementary Education and/or a related field with a 18 hours in early childhood education and 2 years teaching experience.

Teacher Aide-Floater (Incarnate Word)

The Floater works under the supervision of the Center Director. The employee may be assigned to perform duties to include classroom assisting, nutrition, custodial, and clerical. If in the classroom, the employee will manage the classroom in such a way so that all areas reflecting Early Childhood Development Practices are adequately met. The employee will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. If in the kitchen, the employee will prepare food as planned by the Nutrition Coordinator/Consultant and assist in the implementation of family style service of meals, as well as the modification of menus according to the special dietary needs of children. If acting as a custodian, the employee will follow the regular cleaning schedule/duties.

Required Knowledge & Abilities:

Knowledge of early childhood growth and development, as well as Early Childhood Education and best practices.
Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
Ability to operate modern office equipment (computer, fax, scanner, copier).
Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
Ability to be a mandated reporter for suspected child abuse or neglect.
Ability to work in another position and at another school when needed.
While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

High School Diploma or CDA with three years Early Childhood experience and ability to work continuously toward an Associate’s Degree in Early Childhood Education. Proven proficiency in verbal and written communication skills.

Essential Functions:

Classroom Duties

Use the Creative Curriculum and the Head Start Child Outcomes Framework and Teaching Strategies Gold to create a developmentally appropriate learning environment for all children
Follow lesson plans already created by permanent classroom teacher. (For short-term substitutes.)
Complete lesson plans that reflect planning for individuals, small and large groups including IEP/IFSP goals and objectives as needed. (For long-term Substitutes.)
Collect anecdotal notes on students. (For long – term and short term Floaters)
Complete Teaching Strategies Gold requirements (For long-term Floaters.)
- Input anecdotal notes
- Complete quarterly checkpoints
- Conduct Parent Conferences using the Family Conference form in TSG
Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
Follow the balanced daily schedule of child initiated and adult directed activities.
Continue any modifications that are made to include children with special needs.
Provide experiences and learning materials that are representative of children’s cultures.
Communicate effectively with families during daily contact at the center.
Complete daily health inspections and follow-up documentation.
Complete and submit accident reports in the required time frame.
Monitor classroom and playground for health and safety concerns.
Ensure that sanitation, hygiene procedures and health practices are strictly adhered to daily.

Nutrition Duties

Responsible for the preparation of foods in order that sufficient amounts are prepared, high quality is maintained, and CACFP standards are met.
Prepare and serve breakfast, lunch and snack within designated time frame according to menus, utilizing child size utensils during mealtime.
Prepare and serve special diets as prescribed by a physician or other certified personnel.
Check and store all food and non-food items in an orderly manner and report any shortages, defective items and other discrepancies to direct supervisor.
Store food to meet Environmental requirements.
Keep entire kitchen area clean daily, including stove, refrigerator, cabinets and equipment.
Keep trash cans cleaned, lined, emptied and trash removed daily in kitchen area.

Custodial Duties

Sweep, mop and/or vacuum all floors.
Clean restrooms and replenish paper products.
Ensure implementation of State Licensing Regulations, Head Start Performance Standards and agency policies and procedures.
Keep trash cans cleaned, lined, emptied and trash removed daily in all areas.
Other duties, as assigned.

HOMELESS SERVICES – BETHLEHEM HOUSING

Diversion Specialist

Catholic Charities Archdiocese of New Orleans (CCANO) Homeless Services is seeking an enthusiastic candidate to take on the role of Diversion Specialist for our family homelessness project, Bethlehem Housing. Bethlehem Housing takes a holistic approach to guiding families out of homelessness.

The role of the Diversion Specialist is to facilitate calls on the homeless family crisis line to assist those who are imminently losing housing or experiencing homelessness to access safe alternatives to shelter. It includes answering incoming calls in a client-centered, trauma-informed, solution-focused manner and providing access to housing-focused strategies that will reduce the likelihood of becoming homeless. This position represents CCANO and works in partnership with the local Continuums of Care and local service providers to provide a comprehensive regional approach that aligns seamlessly with the Coordinated Entry System.

Knowledge, Skills, and Abilities:

This position requires strong organizational, relational, communication, and data entry skills plus the ability to manage multiple projects at the same time. The Diversion Specialist will work in a fast paced environment and must be able to provide excellent service to clients under these circumstances. Proficiency in computer applications, including Excel and Word, is essential. Applicant should have demonstrated the ability to relate well to people of diverse ethnic and economic backgrounds and have a commitment to CCANO’s mission. Applicant should also be comfortable with talking to people in crisis and conducting problem solving conversations.

Qualifications:

Bachelor’s degree in social work, psychology, or related field.
At least one year experience working as a case manager for homeless families and/or individuals preferred.
Positive attitude, highly adaptable, and quick learning skills.
Strong written, verbal, and interpersonal skills.
Highly proficient in utilizing technology, especially Excel, Word, and internet applications.
Bilingual (Spanish/English) preferred.

Essential Functions:

Act as the first point of contact for families within the homeless family solutions system.
Screen all at-risk homeless families. Based on information gathered, the Diversion Specialist will implement the immediate crisis housing plan including diversion to family and friends, placement in a shelter or transitional housing, and/or additional sources of assistance.
Engage in deliberate (often multiple) thoughtful and individualized conversation(s) that seeks to solve their immediate or near term housing crisis.
Negotiate when needed with family, friends, and landlords to keep families out of the homeless system.
Utilize active listening, coaching, motivational interviewing, mediation and conflict resolution with families/friends and/or landlords, connection to mainstream resources, housing search assistance, housing stabilization planning, and family reunification.
Connect families to supportive services as needed including health, mental health, public entitlements, education and vocational training.
Serve as an advocate or liaison for family with community organizations.
Ensure that those households who do not have alternative housing options are quickly connected to existing emergency or crisis housing services to ensure immediate health and safety needs are met.
Track call details in a timely and accurate manner using database software.
Participate in trainings to further problem solving abilities.
Stay up to date on research related to homelessness problem solving and available community resources in the greater New Orleans area.

Other duties and responsibilities as assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here.

Reports to: Project Director

Family Coach

Catholic Charities Archdiocese of New Orleans (CCANO) Homeless Services is seeking an experienced and enthusiastic candidate to take on the role of Family Coach for our Bethlehem Housing Services. Bethlehem Housing takes a holistic approach to guiding families out of homelessness. We assist with rapid re-housing and intensive case management.

The Family Coach supports families through their journey out of homelessness and into self-sufficiency. This position is responsible for basic case management tasks such as referrals, goal setting, and case planning as well as advanced coaching tasks to ensure long term success for families.

This position requires travel throughout the 8 civil parishes of the Archdiocese of New Orleans: Orleans, Jefferson, St. Tammany, Washington, St. Bernard, Plaquemines, St. Charles and St. James.

Knowledge, Skills, and Abilities:

This position requires strong organizational, relational, communication, and data entry skills plus the ability to manage multiple projects at the same time. The Family Coach will be working in a fast paced environment and must be able to provide excellent customer service under these circumstances. Proficiency in Excel, Word, and internet applications is essential. Applicant should have demonstrated the ability to relate well to people of diverse ethnic and economic backgrounds and have a commitment to CCANO’s mission. Reliable transportation and the ability to be mobile are requirements since home visits and attending meetings will be necessary.

Minimum Qualifications:

A bachelor’s degree in social work or a related social service field. Master’s degree preferred but not required.

Strong written, verbal, and interpersonal skills are a must for the position.

Bilingual (Spanish/English) preferred.

Three years case management experience with homeless population preferred.

Essential Functions:

Screening and assessing clients in need of assistance.

Locates housing, works with landlords, assists with lease negotiations.

Completes home visits with each family at least once per month.

Maintains accurate, well written records and case notes/plans.

Develops, monitors, and regularly evaluates case plans to address concerns and assists client in becoming self-sufficient.

Refers clients to appropriate services within CCANO and other organizations.

Attends meetings with local and regional government agencies and private organizations in order to secure assistance and/or advocate for clients in need.

Provides intense financial and life coaching for families on an ongoing basis throughout intervention.

Complies with reporting requirements.

Adheres to CCANO’s policies and procedures.

Complies with Bethlehem Housing operational guidelines.

All other duties as assigned by supervisor.

This position is based at the Northshore Pastoral Center in Covington and requires travel within the 8 civil parishes of the Archdiocese of New Orleans. The majority of the work will be accomplished in homes throughout the service area.

Reports to: Lead Case Manager

Job Type: Full-time

IMMIGRATION & REFUGEE SERVICES

Bilingual Case Manager

Program Description/Summary: CCANO’s Unaccompanied Children’s Project serves unaccompanied immigrant children who were temporarily in custody of the Office of Refugee Resettlement (ORR) and reunified with sponsors. The Program aims to provide legal representation for over 650 clients a year, as well as case management and social service referrals, counseling, and other clinical interventions for a subset of clients with special needs. The Bilingual Case Manager will provide social support services and referrals to these children who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation.

Essential Job Functions:

Provide culturally and linguistically appropriate post-placement services and comprehensive case management services for children recently reunified with sponsors, including:

Conduct psychosocial assessments and background interviews using child welfare principles and social work best practices
Develop individual service plans and monitor client progress with pa1ticular attention to culture, language, and special circumstances;
Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, education services, );
Coordinate with key stakeholders – Includes building a network of relationships with social service and outside care providers to ensure holistic care
Conduct outreach to the community- Includes developing and updating referral resources and psychosocial resource materials to meet the special needs of recently released unaccompanied children, may also include development and co-facilitation of group activities for clients and families;
Develop, maintain, and update case management files and reporting databases to ensure timely compliance with monitoring and documentation standards; maintain confidentiality of information;
Submit regular written reports as required and track individual progress via relevant database(s);
Assist attorneys to identify cases in need of more specialized case assessment, develop child friendly interviewing skills, develop strategies for legal case management, work with clients to prepare supporting documentation for their legal cases, and provide in-court interpretation as needed.

Qualifications:

Spanish reading, writing and speaking fluency required;
Bachelor’s degree required with emphasis on psychology/sociology/ Latin American studies preferred;
Two years of relevant experience with a minimum of one years’ experience in case management preferred, particularly working with, serving, and advocating on behalf of immigrants and/or experience in child welfare, child placements, and family preservation;
Ability to work with a culturally diverse population and sensitivity to the special needs of multi cultural immigrant children, adults, and families;
Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
Ability to prioritize duties in a fast-paced environment;
Good knowledge of relevant community resources in the Greater New Orleans area;
Comprehensive knowledge of software appropriate to the office environment;
Must have a valid driver’s license, insurance, a clean driving record, and personal Position may require frequent local and long distance travel and ability to travel with limited notice.

Job Status: Full-time (Exempt)

Application Deadline: Applications accepted on a rolling basis.

To apply, please email cover letter and resume to akdelage@ccano.org with subject heading: “Bilingual Case Manager.”

Case Manager (Refugee Services)

Program Description/Summary: CCANO’s Refugee Services Program provides holistic case management to support refugee self-sufficiency and integration for many clients a year. The Case Manager ensures that refugee clients receive quality and timely services and that program objectives are met. They help to develop individualized self-sufficiency plans and identify client driven goals as well as provide clients with appropriate assistance to access health, social, and other services in order to achieve those goals.

Essential Job Responsibilities:

Provide case management services to ORR eligible clients for predetermined length of eligibility. Services include intake, home visit(s), development of self-sufficiency plans and/or goal setting plans, access to benefits and other services, and ongoing monitoring to ensure that clients are making progress toward identified goal(s);
Actively participate in specified required training identified by and/or necessary for providing services under specific funding sources;
Assist clients with applications for benefits as well as develop and review service plans on a regular basis to ensure client’s access to all necessary health and social services, as well as enrollment and attendance in school, ESL, cultural orientation, access to employment services and others as needed;
Coordinate with Employment Services team and allies in the community to ensure team support to overcome any barriers to self-sufficiency in order to achieve client’s goals;
Participate in scheduled case consultation/team meetings to review case plans, identify and resolve client care and service delivery issues;
Participate in supervision and attend all organizational required trainings;
Develop, maintain, and timely update case management systems, reporting databases, and files; maintain confidentiality of information;
Open and maintain individual case files and ensure timely compliance with documentation standards;
Other duties as assigned.

Qualifications:

Must be 21 years of age or older with 2+ years of experience in case management, customer services, social services or related field; Bachelor’s degree in social sciences valued.
Fully bi-lingual candidates in Spanish/English required. Proficiency in other languages such as Arabic, Haitian Creole, Burmese, Tigrinya, French or others valued;
Ability to work with a culturally diverse population by demonstrating an awareness and sensitivity to the special needs of multi-cultural, multi-generational immigrant and refugee children, adults and families. Preference given to those from impacted communities and with demonstrated abilities to provide trauma-informed care;
Ability to establish, build, and sustain rapport/trust with immigrant communities as well as effective work relationships;
Commitment to being in equal partnership with the refugee and immigrant community;
Strong organizational and delegation skills, with a focus on multi-tasking/time management capacities;
Ability to use Microsoft Office Suite (Word and Excel) as well as aptitude in using multiple databases a plus.

CCANO is an “at-will” and equal opportunity employer that does not discriminate in its hiring practices and actively seeks a diverse applicant pool. CCANO encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, or veterans’ status. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

Job Status: Full-time (Exempt)

Application Deadline: Hiring Immediately.

To apply, please do so online at www.ccano.org/jobs or email resume to lalvarez@ccano.org

Legal Assistant

Catholic Charities Immigration Services, a nonprofit organization, is seeking an Immigration Legal Assistant. The Legal Assistant will support the Immigration Attorneys to prepare various aspects of a client’s immigration case, and is expected to train for accreditation to practice immigration law as an immigration representative by the Department of Justice. Legal Assistants also serve as interpreters in English and Spanish.

Responsibilities include: Prepare applications for legal relief, conduct legal intakes, screening and assessing eligibility for legal relief, develop legal defense strategies, draft legal statements, and assist attorneys in document review and all aspects of case preparation. As a Translator/Interpreter, duties will include translation of legal forms, certificates, and declarations as well as legal interpretation at court hearings, government interviews, and with pro bono attorneys. Legal Assistants will participate in relevant trainings, and will provide specialized trainings to staff and external parties, including attorneys. Other tasks may include corresponding with clients and government officials by phone, email and in person; managing appointment schedules; filing deadlines and document collection; organizing, maintaining, and updating clients’ case files and records in physical files and case management software; payment collection/invoicing (for non-pro bono cases); mailing; assisting with special projects, as necessary.

Qualifications for the Position:

Bilingual in Spanish and English (written and oral) required.
Bachelor’s degree strongly preferred.
Experience working in a legal environment and/or other relevant experience working with immigrants and/or vulnerable populations strongly preferred.
Strong interpersonal and culturally competent communication skills. Respect for others and sensitivity to the needs and legal issues affecting people of diverse backgrounds.
Ability to work independently to manage a substantial workload with deadline pressures.
Strong organizational skills and attention to detail for a fast-paced and high volume environment.
Ability to maintain strict confidentiality regarding all case and client information.
Proficiency in Microsoft Word, Excel, and Outlook, and ability to learn immigration database/software.

Candidates must successfully complete required background checks and clearances.

Receptionist

Responsibilities:

Greet and welcome clients at the office.
Provide referrals and basic information to clients and the public in English and Spanish.
Direct visitors to the appropriate person/office for assistance.
Answer, screen, and forward incoming phone calls in English and Spanish or other applicable language.
Receive, sort and distribute daily mail/deliveries.
Ensure reception area is tidy and presentable.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).
Update calendars and schedule appointments as needed.
Perform other clerical duties such as filing, photocopying, ordering supplies, etc.
Open and close the St. Lawrence office/restrooms and monitor cleaning supplies for purchase.

Qualifications:

Bilingual in English and Spanish or another applicable language.
High School Diploma/GED.
Professional attitude and appearance.
Solid written and verbal communication skills.
Excellent organization, multitasking and time management skills.
Ability to be compassionate and calm under pressure, resourceful and proactive when issues arise.
Hands-on experience with office equipment.
Proficiency in Microsoft Office Suite preferred.

Job Status: Full-time (Non-Exempt), contingent upon grant funding.

Application Deadline: Applications will be accepted on a rolling basis. To apply, please send cover letter, resume, and three references to jward@ccano.org and rcartegena@ccano.org and include in the subject line: Receptionist.

Staff Attorney

The Immigration Attorney will provide legal representation to immigrant clients in order to represent them in immigration removal proceedings and prepare cases for submission to USCIS, including but not limited to, applications for asylum, Special Immigrant Juvenile (SIJ) status, and/or T or U nonimmigrant status and other forms of immigration relief, as well as family-based petitions, bond hearings, and other types of legal relief. The majority of clients are unaccompanied children, as well as other populations in need of humanitarian protection. S/he will also represent these children in immigration court, and family court for predicate and custody orders in relation to SIJ cases. The Immigration Attorney will coordinate all aspects of a client’s case, including client intake, client communication, relevant research, drafting personal statements, preparing immigration forms, writing briefs, drafting court motions and orders, and advocacy with law enforcement and other agencies, and direct representation in court.

Additionally, the Immigration Attorney will:

Assist in the supervision of a legal assistants and volunteers.
Assist in provision of public education in the community and collaborating with other agencies.
Participate as needed in program-wide and grant-specific data collection.
Participate in meetings with immigration legal service community-based organizations.
Provide legal orientations/counseling to clients and families.
Provide referrals to non-legal resources.
Coordinate with supervisor(s) on placements with pro-bono attorneys and provide support on pro- bono mentoring, technical assistance, and training as needed.

Prerequisites for the Position:

Juris Doctor degree with active membership in a State Bar required; Louisiana license preferred.
Bilingual in Spanish and English (writing and speaking) required.
Two years or more experience practicing immigration law, or other relevant experience preferred; clinical experience will be counted.
Experience with immigration and/or child dependency proceedings preferred.
Experience working with children and/or survivors of abuse and trauma preferred.
Ability to work independently to manage a substantial workload with deadline pressures.
Competence in communicating and interacting with others of diverse cultural, geographic, and economic backgrounds in a professional and compassionate manner, including interacting with individuals experiencing substantial levels of emotional, physical, financial, or other hardship.
Ability to use basic Microsoft Office programs and online database software.
Candidates must successfully complete required background checks and clearances.

Job Status: Full-time (Exempt), contingent upon grant funding.

Application Deadline: Applications will be accepted on a rolling basis. To apply, please send cover letter, resume, and three references to ccanohr@ccano.org and agilbert@ccano.org and include in the subject line: Immigration Attorney.

PACE, Program for All Inclusive Care for the Elderly

Finance Assistant

The Finance Assistant is responsible for providing administrative support including organization, implementation, and completion of multiple projects for the Director of Finance.

Qualifications:

A college degree is preferred, a high degree of proficiency with MS Office products including Word, Excel, Access, Power Point, and Outlook. Must be able to maintain the highest level of confidentiality. Able to handle sensitive material concerning the organization, its programs and staff.

Required Skills:

Strong computer skills
Attention to detail and commitment to the highest quality work
Good communication & interpersonal skills
Good organizational skills
Ability to work as part of a team and manage assigned tasks from beginning to end
Ability to manage multiple tasks simultaneously

Job Responsibilities:

With oversight from the Finance Director, completes requests from external parties for data, including but not limited to CMS data validation, PDAC file uploads, ESRD participant lists, enrollment reports, Part D vs B, PDE rejects, Reed & Associates requests for participant reinstatement, Medicaid enrollments and disenrollment’s
Monitors compliance with various financial/enrollment reporting requirements including but not limited to CMS DTRR reports and timely enrollments and disenrollment within MARx
Act as a problem-solver and follows up on activities, projects, etc.
Maintains internal lists necessary for the creation of mailouts/automated calls/accurate accruals of IBNR
Provide feedback and insight on the needs of the agency, clients, and staff to the Director
Supports the Director of Finance in projects designed to capture risk-adjusting conditions within our population
Represents the Director, externally and internally, and direct inquiries/requests to other proper channels with the agency for handling
Coordinates administrative staff in order to provide best and most efficient support for the Director of Finance
Acts as backup for Minimum Data Set completion and submission.

Other duties as assigned.

Social Worker

Responsible for the direct social work case management services to participants of both Adult Day Health Care Center locations. Provides social services support to include participant screening, case management, counseling and referral and administrative duties.

Qualifications:

Master’s Degree from an accredited School of Social Work with two years experience in a health related area. Must have the following licensure, registry or certification: LMSW, LISW. Should possess a valid driver’s license and reliable transportation. Position requires individual therapy skills geared to geriatric patients, analytical thinking and problem solving abilities. Work performed includes visits to private homes of enrollees. Position requires frequent travel in and around Jefferson Parish area.

Essential Functions:

Participates in care planning and ongoing re-evaluations of participant’s case.
Maintains current written case management records, including periodic reassessments of program participants.
Provides individual and family counseling, develops and leads group counseling and activities.
Refers participants to appropriate community agencies or facilities, acts as a liaison with such organizations and as advocate for participants.
Encourages effective relationships amongst staff geared to the building and maintenance of a cohesive team.
Consults with and advises staff members as to the relationship of social, emotional and cultural factors to health and medical care, and as to the availability of social services in the community.
Participates in program and policy development of the social work component of the program.
Conducts periodic assessments
Communicates participant changes to team members
Participates in the coordination of a 24 hour care delivery
Completes all documentation in the medical record as required
Data management in LAST system and Client Track System
Participates in Outreach and Enrollment as required.
Assists with Participants as needed.

PADUA

Certified Nursing Assistant

The Certified Nursing Assistant performs routine duties to insure client comfort, hygiene, and well-being. The position requires experience with the client population and must demonstrate competency in direct client care such as trach care and administering gastrostomy tube feedings. Additionally, the CNA is required to effectively communicate orally and in writing. The CNA’s report to the Clinical Supervisor

Minimum Qualifications

High School Diploma/GED and a current Louisiana Certified Nursing Assistant certification.

Knowledge, Skills and Abilities

Experience and knowledge with target population
Ability to lift 50lbs
Excellent communication and written skills
Able to articulate medical recommendations between medical professionals and nursing staff

Essential Functions

Performs routine daily duties in caring for clients under supervision
Performs duties to ensure clients comfort and daily hygiene
Performs duties in a manner that assures the client personal privacy and self-respect.
Accompanying clients to medical appointments and emergency room visits (may require reporting early and/or staying past usual scheduled work shift.)
Accompanying clients on community outings
Maintains clean environment in Nursing treatment room, client bedside medical carts, equipment and supplies.
Assist with housekeeping duties within the facility and specifically nursing areas
Participate/attends all required in-service training, staff meetings and program functions
Timely completion of all required reports
Performs any other duties as directed by the supervisor

Physical Demands

Moderate physical activity performing somewhat strenuous daily activities of a primary administrative nature

Stand less than 33% of time
Walk between 33% and 66% of time
Use hand to finger, handle or feel required over 66% of time
Use of hands and arms to reach over 66% of time
Climb stairs between 33% and 66% of time
Full ability to talk and hear
Correctable vision required
Able to lift/carry up to 30lbs+

Direct Service Worker

Summary:

The Direct Service Worker is responsible for providing individualized and custodial care and supervision to clients with physical and intellectual disabilities, under the direction of the supervisor. Direct Service Workers provide supervision for clients in order to guard their safety and well-being. They also supervise active treatment program activities and community integration

Qualifications:

Pass competency test, valid driver license, and an acceptable accident/violation motor vehicle record.

Essential functions:

Participate in the development and implementation of individual program plans.
Provide Custodial Care (lifting, bathing/assisting bathing, feeding/monitoring meal

time, transferring, changing of clothes/diapers) of clients.

Assisting clients with daily living skills and document accordingly.
Administer medication if appropriate.
Provide assistance in monitoring client health in accordance with client’s health

care plan.

Drive, assist, and attend to clients on visits to hospitals and various other provider

services in the community.

Provide routine maintenance of clients’ equipment and

physical plant operations:

Maintain client habilitation and health care equipment.
Maintain cleanliness and safety of facility.
Perform other duties as requested by the supervisor, including, but not limited to:
Attend and participate in staff and client related meetings.
Successfully complete all required in-service training.
Effectively communicate needs and concerns of clients to their supervisor/nursing

department.

Physical/Environmental demands:

Physical Activities: Moderate physical activity performing somewhat strenuous daily activities of a primarily product/technical nature.

Stand between 33% to 66% of the time.
Walk up to 33% of the time.
Use hands to finger, feel or handle over 66% of the time.
Stoop, kneel, crouch or crawl between 33% to 66%.
Requires the ability to hear and talk.
Ability to lift/carry up to 50 pounds over 66% of time worked required
Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

Environmental Demands:

Noise level can become loud (factory setting).
Minor air contamination risks (disagreeable odors).
Position requires working around various moving parts up to 66% of time.
Up to 66% of time may be in outdoor setting.
Exposure to various cleaning chemical up to 66% of time.
Risk of radiation (x-ray of clients) up to 66% of time.
Minor exposure to vibration, less than 33% of time.

Food Technician

Summary:

The Cook is responsible for preparing meals.

Minimum qualifications:

High School diploma or a GED, a valid driver license and 6 months experience preferably in a school or hospital setting.

Knowledge, skills and abilities:

This position requires the knowledge and understanding of the basic principles of food preparation with the capability of preparing large or prescribed quantities of food. It also requires the ability to serve the meals

Essential functions:

Prepare well-balanced and appetizing meals with approved menus.
Maintains a clean and sanitary work, dining, and storage area.

Serves the prepared meals in a timely and organized fashion.

Receives and stores food supplies.
Sets up catered events at work location.
Maintains effective communication with the staff and supervisor.

Maintains proper documentation of meals served and prepares other paperwork as directed.
Maintains cleanliness of appliances and fixtures.

Performs other duties as directed by the supervisor.

Physical Demands:

Moderate physical activity performing somewhat strenuous daily activities of a primary product/technical nature.

Stand between 33% to 66% of time.
Walk more than 66% of time on a wet surface.
Use of hand to finger, handle or feel required more than 66% of time.
Use of hands and arms to reach required more than 66% of time.
Full ability to talk and hear in a moderate to loud noise environment.
Full vision is required.
Ability to lift up to 30 pounds required more than 66% of time.

Licensed Practical Nurse

Summary

The Licensed Practical Nurse provides nursing care to patients in conformance with recognized techniques and procedures, established standards, state regulations and administrative policies.

Minimum Qualifications:

Must be a graduate of an accredited school of practical nursing and posses a current Louisiana license to practice nursing. One year of experience in the field of practical nursing is preferred

Knowledge and Abilities:

This position requires knowledge of patient population. It requires interpersonal skills and the ability to communicate effectively at all levels.

Essential Functions:

Administers and records medications, treatments, and therapeutic measures as prescribed by the physician, noting any reactions or
Maintains records and reports as
Participates in developing, implementing and reviewing nursing plans of
Participates in training and instruction of other
Informs the supervisor of any changes in physical conditions of patients, facility problems, or other matters of importance as stated in guidelines and
Attends required in service and staff
Communicates effectively with all levels of staff, patients and
Participates in continuing education to meet professional
Performs other duties as directed by the
Physical Demands: Physical Activities: Moderate physical activity performing somewhat strenuous daily activities of a primarily product/technical
1. Stand between 33% to 66% of the
2. Walk up to 33% of the
3. Use hands to finger, feel or handle over 66% of the
4. Stoop, kneel, crouch or crawl between 33% to 66%.
5. Requires the ability to hear and
6. Ability to lift/carry up to 50 pounds over 66% of time worked required
7. Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and

Reports to:

LP Coordinator

PARISH AND COMMUNITY MINISTRIES

Social Work Case Manager

The Social Work Case Manager will be responsible for providing intensive case management to clients referred from various programs. This long term case management model will complement the existing emergency assistance models.

Essential Functions

Provide intensive case management to referrals from various programs after being triaged by the Supervisor.
Conduct a psychosocial assessment and develop a case plan for each client. outlining the strengths, support system and stressor in the family system
Monitor and evaluate the interventions and make adjustment to intervention to improve the outcomes for the family. Provide service planning and interventions based on family strengths
Intervene in crisis situations as needed
Ability to travel to other locations to meet clients as needed. May include travel to client homes and other community locations with other appropriate agency staff as needed.

Collaborate with other programs and participate in organizational case reviews. Communicate effectively across all disciplines and adhering to all Client Confidentiality HIPPA.
Utilize the basic Standards of Care such as Map of May Dreams or related assessment, Life Area Survey and Financial Education including basic budgeting.
Develop an extensive information and referral network including advocacy.
Ensure that basic government benefits are obtained and utilize through Benefits Enrollment process for SNAP, Medicaid, Medicare Savings etc.
Practice evaluation and continuous quality improvement
Adhere to the COA guidance for Intensive Case Management
Provide brief counseling as needed to engage and empower clients using evidence based counseling modalities such as Cognitive Behavioral Therapy and Trauma Informed Care, and Motivational Interviewing
Report weekly to Supervisor and enter data into Client Track
Maintain a case load that is sustainable and over a long period of time of approximately 30 to 35 clients.
Possess and comply with licensing requirements; Acquire and maintain knowledge in the field; follow all standards of National Association Social Workers.
Perform other duties as directed by supervisor

Minimum Qualifications

Licensed Masters in Social Work (LMSW) or Licensed Clinical Social Worker (LCSW). Should possess a valid driver’s license and reliable transportation. Basic computer skills, including data entry.

Experience

Two years’ experience in the field of social work with case management experience preferred.

SPIRIT OF HOPE

Bi-Lingual Case Manager

Position Description

The Bi-lingual- Case Manager will work with the community to provide outreach, assessment and case management services for this community. In addition, the Case Manager will provide comprehensive case work and COVID related support to assist families from this community.

Essential Functions

Perform initial intake, assessment, case planning, and intervention and follow up with this population.
Develop an extensive information and referral network
Assist with the CCANO Food Bank operations in terms of assessing needs and providing follow up case work and support services.
Perform eligibility requirements as dictated by grant deliverables; monitor deliverables
Complete the required remote services documentation ex. Remote Intake DO Forms, Direct Referral, Direct Assistance Request and Acknowledgement.
Adhere to the COA guidance for Case Management.
Collaborate with other programs and participate in organizational case reviews. Communicate effectively across all disciplines and adhering to all Client Confidentiality
Ensure that basic benefits are obtained and utilize the Benefits Enrollment process for SNAP, Medicaid, Medicare Savings where appropriate
Report weekly to Supervisor and enter data into Client Track
Maintain a case load that is sustainable over a period of time with between 30 to 35 clients.
Practice evaluation and continuous quality improvement.
Perform other duties as directed by Supervisor

Minimum Qualifications

Excellent relational skills. Basic computer and data entry skills. Have Access to reliable transportation.

Experience

One year experience in the field of social work with case management experience or transferable case management skills. Facility with data entry for documentation of services.

Reports To: Division Director .

Case Manager (Jefferson Parish TBRA-CV Program)

Summary:

Catholic Charities Archdiocese of New Orleans (CCANO) will be a participant in the Jefferson Parish Tenant Based Rental Assistance-COVID Program (TBRA-CV Program). CCANO will provide comprehensive intake and direct services of COVID related requests for rental and water assistance from individuals residing in Jefferson Parish.

Knowledge, Skills and Abilities:

This position requires excellent organizational and record-keeping skill, as well as, the ability to manage multiple cases. Propensity for compassion and the ability to relate well with clients from diverse ethnic and economic backgrounds. Sound critical thinking and problem-solving skills to assess clients’ needs.

Minimum Qualifications:

Bachelor’s degree in social work or transferable skills. This position requires computer literacy in Access, Excel and Word to maintain and manage case files.

Essential Functions:

Responsible for collection of supporting documents to determine eligibility with deadlines
Screen and assess clients for income eligibility, using HUD ONE CPD Income Calculator guidelines
Schedule inspections of properties for visual lead assessments
Collect supportive documents to determine amount of rental/water assistance needed for each eligible household
Coordinate, schedule meetings and execute agreements with clients and landlords for program set up
Submit requests for payments to JPDCD
Coordinate with JPDCD to assist landlords willing to work with the program to become a vendor of Jefferson Parish (if they are not already a vendor)
Recertify clients receiving 6 months of assistance to see if a need exists to obtain more rental assistance
Perform monthly outreach for clients to verify continued need for assistance or changes in household status
Report monthly Beneficiary Information to JPDCD for each client
Participate in Monitoring and Status Meetings with JPDCD
Additional functions as requested by Case Manager Supervisor

Closeout Functions:

Review files for verification that files are complete and all services received by clients are documented
Periodically upload all completed files and documents through the JPDCD Database
Perform the following, but not limited to, closeout activities for clients as services end:

Document all services and case management provided to clients
Record all payments requested, and
Provide any other records or activities determined necessary for the file

Comply with Record Retention and protection of personal information requirements:

Maintain files for a minimum of five years after the end of contract with JPDCD
Ensure all personally identifiable client information is shared only with program staff and is stored securely

Must be willing and able to comply with all applicable parish/state laws; HUD and other applicable Federal regulations/waivers for HOME funding and the Jefferson Parish TBRA-CV Program.

Reports to:

Case Manager reports to the Case Manager Supervisor .

Laura Disaster Case Manager

Summary:

The Laura Disaster Case Manager will be responsible for providing services to the survivors of Hurricane Laura. All services will be reviewed under the COVID protocols for case manager and client safety.

Knowledge, Skills, and Abilities:

This position requires strong organizational, relational, and communication skills plus the ability to manage multiple projects at the same time. The Case Manager will be working in a fast paced environment and must be able to provide excellent customer service under these circumstances. Case manager must be willing to travel to different locations to serve clients in need. Proficiency in Excel and Word is essential.. Applicant should have demonstrated the ability to relate well to people of diverse ethnic and economic backgrounds and have a commitment to CCANO’s mission.

Minimum Qualifications:

A bachelor’s degree in social work or a related social service field or minimum of three years of work experience in the social service field preferred. Strong written, verbal, and interpersonal skills are a must for the position. A bilingual applicant is a plus.

Essential Functions:

Ability to learn FEMA sequence of delivery.
Research community resources for potential client referrals.
Conduct outreach and community assessments to learn the layout of the community, identify the most vulnerable clients
Research community resources for potential client referrals
Develop relationships with community leaders and natural allies such as churches of various denominations, businesses that may help clients/provide employment opportunities, local government etc.
Conduct client intake and assessment; development of individual client recovery plans with client ‘s input
Maintains detailed, up-to-date accurate, and well-written documentation in client files .
Obtain necessary client consent to contact organizations in order to address needs and maintain confidentiality regarding client information – disclosing client information only with consent
Professionally and respectfully screen and assess clients in need of assistance.
Provide clients with clear and consistent guidelines stating the scope of responsibility of the disaster case manager.
Assists clients with direct services, empowerment programs, other appropriate resources/activities and direct assistance when available and appropriate.
Identify resources available, coordinate the resources to ensure client access and advocate on behalf of the client.
Monitor and document client progress according to standards
Close cases as appropriate as case plan is implemented; completing case closure documents.
Follow CCANO and grant policies and guidelines as well as guidelines form support organizations.
Document all funds expended through the programs.
Review a summary of the recovery plan with the client at each interaction to determine progress and set up next steps to achieve recovery
Input data into databases such as ClientTrack and complete all required daily numerical/narrative logs.
Provides weekly and monthly reports of casework activities,
Provided regular progress reports and communicates problems to supervisor.
Maintain open communication with Case Manager Supervisor
Work as a cooperative team member with the other Case Managers and the Management team.
Teach the client how to access resources so that they may do so independently in the future.
Perform other duties assigned by the Case Manager Supervisor

Reports to:

Case Manager report to the Case Manager Supervisor Stephanie Dupepe

Expectations:

Case managers should be dynamic and eager to serve. Among their responsibilities are client engagement, retention and client satisfaction. Empowerment is the key.
Case managers are expected to go above and beyond their responsibilities in identifying resources and advocating for the client.
A critical role of the case managers is that of an educator– case managers are expected to educate their clients (without being condescending) about the clients’ recovery plan and resources that the client might not know that will help them recover. Case managers should teach the client how to access them so that in the future the client is able to access them on their own.
Case managers are expected to conduct outreach and community assessments to learn the layout of the community, identifying the most vulnerable populations. They are to learn of local community resources that are unique to their area.
They are expected to develop relationships with community leaders and natural allies such as churches of different denominations, businesses that might help clients or provide employment opportunities, local governments, etc.
Case managers are expected to present cases to their supervisor.
Case status should be frequently reevaluated to decide if the client has reached his or her objectives, if any additional resources have become available, and/or if the case should be closed. .

SPECIAL PROJECTS

Food Pantry Coordinator

Summary and Background:

Catholic Charities Archdiocese of New Orleans (CCANO) is seeking an experienced and enthusiastic candidate to take on the role of Food Pantry Coordinator (FPC). The FPC will be the staff for the pantry’s operations while utilizing volunteers for the daily operations. The Hispanic Apostolate (HA) operated a food pantry for several years. Prior to the Covid-19 pandemic, CCANO and the HA agreed to work together to transfer the operations of the food pantry from HA to CCANO starting in July 2020. The food pantry was established by CCANO in May 2020 to respond to the food insecurity faced by families and individuals impacted by the Covid-19 pandemic. CCANO and HA have cooperated to transition the operations of the pantry from HA to CCANO. Currently the pantry also serves as an enrollment and distribution point for CCANO’s Food for Seniors.

Minimum Qualifications:

High School diploma required, college degree preferred.
Knowledge of food pantry operations preferred.
Two years experience in working with volunteers.
Bilingual Spanish/English.
Good communication skills both written and spoken.
Ability to maintain effective working relationships.
Good skills in Microsoft software, Word, Excel, Power Point.
Understand the importance of collecting data.
Must have reliable transportation.

Essential Functions:

Develop, document, and implement operating guidelines and procedures related to hours of operations, food ordering, inventory rotation, food distribution, clients’ records, and reporting of activity.
Open and manage day to day operations of pantry.
Collaborate with CCANO’s volunteers’ office in the recruitment of volunteers. Train, manage, and supervise volunteers assigned to food pantry.
Screen, assessment, and enrollment of clients in need of assistance. This includes enrollment of qualified clients in FFS.
Coordinate FFS distribution of commodities.
Maintains clients’ files. Data collection from clients served.
Maintains safe, secure, and healthy environment by following safety practices and policies.
Complies with reporting requirements.
Adheres to CCANO’s policies and procedures.
Other duties as assigned by supervisor.