CCANO Coronavirus Precautions

Employment Opportunities

Thank you for your interest in Catholic Charities Archdiocese of New Orleans. Catholic Charities Archdiocese of New Orleans is an equal opportunity employer. In addition to full-time and part-time employment, there are a variety of ways you can take part in our mission of service to the poor and vulnerable. Learn more about Volunteer Opportunities and Internships with Catholic Charities.

Employment listings are updated weekly. Last Update: July 1, 2020

TO APPLY:
Email your resume and cover letter to ccanohr@ccano.org.
You may also fax this information to (504) 310-6945.
Please include the job title and program in your subject line.

Catholic Charities Archdiocese of New Orleans has openings for the following positions.
Click the position title to view the full job description.

BETHLEHEM HOUSING

Case Manager Supervisor
Catholic Charities Archdiocese of New Orleans (CCANO) Homeless Services is seeking an experienced and enthusiastic candidate to take on the role of case manager supervisor for our Bethlehem Housing Services. The position involves supervising a small staff of case managers, community outreach to identify families in need of our services as well as thorough documentation and client follow-up. This position is also responsible for conducting weekly supervision, training case managers and filling in the case manager’s role when he/she is absent. CCANO aims to employ a case manager supervisor who will aid clients during this transitional period via direct services, advocacy, empowerment to help to provide stability and promote independence to clients in the absence of the case manager as well as provide guidance to case managers and other staff. The case manager supervisor must work with the management team that includes the program director, the business manager and the data manager to provide a wealth of information of the duties that are provided by the case managers to obtain a complete, accurate and concise flow of business as a team.

Knowledge, Skills and Abilities:

This position requires strong supervisory skills, organizational, relational, communication, and data entry skills plus the ability to manage multiple projects at the same time. Proficiency in Excel and Word is essential. Applicant should have demonstrated the ability to relate well to people of diverse ethnic and economic backgrounds and have a commitment to CCANO’s mission. Reliable transportation and the ability to be mobile are requirements since home visits and attending meetings will be necessary.

Minimum Qualifications: 

A bachelor’s degree in social work or a related social service field. Master’s degree preferred. Strong written, verbal, and

interpersonal skills are a must for the position. Experience with immediate supervisory skills, case management, emergency housing, rapid-rehousing, supportive social services, and long term case management to homeless families with children. Familiarity with resources available in the community. Experience with rapid rehousing model strongly preferred.

Essential Functions:

Conduct trainings, weekly team meetings and supervision of case managers. Attend weekly management team meetings. Review new client contracts, routing and leasing forms, transmittals and owner/landlord documents before submission to program director for signature approval.

Work in collaboration with the data manager to assure all data is completed in a timely manner by the case managers using the Client Track and HMIS Data System to assure accuracy for monthly reporting.

Screening and assessing clients in need of assistance in the absence of the case manager, maintains accurate, well written records and case notes/plans.

Develops, monitors, and regularly evaluates case plans to address concerns case managers/clients may have. Assist case managers as needed with referring clients to appropriate services within CCANO.

Attend meetings with local and regional government agencies and private organizations in order to secure assistance and/ or advocate for clients in need.

Complies with reporting requirements.

Adheres to CCANO’s policies and procedures and complies with Bethlehem Housing operational guidelines. Other duties as assigned by the director.

Reports To:

Case Manager Supervisor reports to the Program Director.

ESL

ESL Site Facilitator
The ESL Site Facilitator will have many duties, including the general coordination of all of the classes at their site(s).  They will be responsible for registering incoming students and volunteers, administering pre- and post-tests, and collecting any donations.  The Site Facilitator will also need to check-in with volunteer teachers every day to ensure that they have everything that they need and that they are following all policies and procedures.  If an instructor is absent for any reason, the Site Facilitator will be responsible for making a decision to either combine classes or teach the class.  Site Facilitators will be required to participate in an orientation and be trained in administering standardized assessments, filling out registration forms, and be comfortable observing other teachers as well as giving feedback and modeling best teaching practices.  They will be required to attend staff meetings each semester and maintain a working relationship with the ESL Program Manager, who will assist them with any issues that may arise. 

Duties include but are not limited to:

  1. Assisting ESL Program Manager with management of student and volunteer files, tests, maintaining inventory of books and classroom supplies
  2. Collecting sign in sheets and lesson plans
  3. Maintaining positive, mutually beneficial relationships with community partners such as churches and universities
  4. Publishing promotional fliers in English and other languages
  5. Responding to phone and email inquiries from prospective students and volunteers
  6. Completing data entry of student attendance and testing results on an accurate and timely basis.

Requirements for position

  • Strong oral and written communication skills in English and willingness to work with speakers of other languages.  Bilingual candidates with the ability to perform the following tasks in Spanish/Arabic/Vietnamese encouraged to apply:
    • Explain the program, class times and enrollment options in person and over the phone
    • Assist students as they fill out registration forms
    • Make general announcements and refer students to other social services as needed
  • Attendance at mandatory trainings, including some evenings/weekends. Successful participation in professional development as required by funders, including in person and online trainings such as WorkReady U Instructor Certification Course and CASAS test administrator training
  • Ability to pass background check and drug test per Catholic Charities’ requirements
  • Computer skills (email, Word, excel, google drive, etc.)
  • Ability to solve problems quickly and maintain a positive attitude in a fast paced environment
  • Demonstrated ability to work as a member of a team and independently
  • Demonstrated ability to relate well to people of diverse ethnic and economic backgrounds
  • Strong work ethic and commitment to the position
  • Have reliable transportation
  • Attend mandatory CCANO orientation for new employees (takes place on Monday mornings); complete Safe Environment training as required by HR policy.
  • Other duties as assigned

Time Commitment:   Part time, 12-16 hours per week

FINANCE

Budget and Grants Specialist
The incumbent in this position will serve as a Budget and Grants Specialist in the Finance Department and provide support to the Director of Budget and Compliance. This position assumes responsibility for program annual budgets and grants and contracts management including proposal budget review, compliance with funding source guidelines, accurate submission of financial reports, and timely receipt of revenue. Incumbent will serve as an integral part of the agency budgeting process and monthly financial reporting.

The position requires the knowledge of generally accepted accounting principles and OMB guidelines along with the skills necessary to prepare appropriate financial reports accurately and in a timely manner. Applicant must exhibit a high degree of professional excellence characterized by sound independent judgment, reliability, initiative, flexibility, and a high standard of ethics along with excellent communication, organizational, and computer skills.

ESSENTIAL FUNCTIONS
Incumbent will perform the following essential functions of the position:

Budget Accounting:

  • Assist with execution, analysis and development of the annual agency budget process
  • Assist in the analysis of budget to actuals variance reports;
  • Disseminate monthly financial reports and provide financial analysis to programs as needed;
  • Monitor all accounting ledgers for accuracy;
  • Assist in planning and executing budget training to all Business Managers and applicable program staff;
  • Serve as resource to Division Directors to analyze budgets as needed;
  • Conduct analysis of program generated revenue in programs to maximize funding stream;
  • Perform other duties as directed by the Budget Director or CFO.

Grants and Contracts Management:

  • Prepare and submit monthly, quarterly, and annual financial reports by due dates;
  • Review expenses charged to grants for conformity to budget and funding agency guidelines;
  • Work closely with Program Directors and Budget Director to manage and maintain awarded grants;
  • Reconcile, monitor and follow-up on outstanding AR invoices
  • Assist with year-end audit of grant/contract accounts
  • Perform other duties as directed by the Budget Director, Controller and CFO
  • Stay current with applicable state and federal guidelines (ex. OMB Uniform Guidance; Medicaid/Medicare cost allowablility and Provider compliance)

Administration:

  • Establishes and maintains effective communication with all levels of agency staff and funding agencies;
  • Participate in program and agency meetings as required;
  • Meets at least bi-monthly with appropriate program staff to review the Program’s financial status.

QUALIFICATIONS
Bachelor’s Degree in Accounting, Business Management or related field with three years of relevant experience. Must have excellent verbal and written communication skills, strong attention to detail, excellent organizational and problem solving skills, ability to handle multiple tasks both effectively and efficiently. Must be proficient with Microsoft Office applications including Word, Excel and Outlook. Experience in a not-for-profit agency and MIP/SAGE software preferred. 10 years of relevant professional-level experience will be considered in lieu of degree.

 

PHYSICAL/MENTAL DEMANDS

Ability to sit for extended periods of time

Manual dexterity sufficient to reach/handle items and work with fingers

Able to lift up to 25 pounds less than 33% of time worked

Function within moderate noise level (business office with computers and printers)

Ability to work in shared space work environment

Contract Manager
The Contract Manager will supervise the contract department staff within the Finance office.  The Contract Manager works with the legal and insurance office to resolve contracting issues. The contract department is responsible for the processing of all contracts, grants, leases and proposals in an efficient and timely manner and is the repository for all legal documents for the agency.

Qualification

Juris Doctor degree with focus on transactional law strongly preferred. Bachelor degree in a related business field with at least three years’ experience in a legal, finance or contracts review position.  Supervisory experience along with knowledge of contract tracking software preferred. Must have excellent verbal and written communication skills, ability to communicate with staff at all levels, strong attention to detail, strong legal analysis skills, excellent organizational skills and the ability to handle multiple tasks both effectively and efficiently. Must have problem solving skills and the ability to prioritize.  Must be proficient with Microsoft Office applications and contract databases.

Essential functions

The Contract Manager is responsible for supervising and coordinating the agency review and approval of contracts, grants, leases and proposals.  Specific duties include:

  • Maintain contract database and contracts log
  • Communicate with supervisors and appropriate program personnel on contract issues
  • Supervise, train and evaluate contract department staff
  • Assist administrators in negotiating contracts as needed
  • Communicate with agency legal and insurance departments on contract issues
  • Train/educate agency staff on policies and procedures related to contracts and contract routing
  • Oversee the maintenance of insurance certificates for agency vendors
  • Maintain and update contract templates as required
  • Supervise the submission of the annual Patients Compensation Fund (PCF) application renewals and the Child and Adult Care Food Program application.
  • Assist the CFO with risk management matters as needed
  • Supervise the maintenance of agency files for property and leases
  • Perform other duties as required by supervisor

Reports to Chief Financial Officer

FOOD FOR SENIORS

CDL Driver (Baton Rouge)
Responsible for activities related to delivery of commodity foods; assists in other activities related to receiving , storing, packing and delivering food, as needed; may assist serving participants at food sites; works with diverse groups of people. Position requires frequent lifting and moving; must be able to lift 50 lbs. High school diploma or equivalent, one year driving experience preferred. Needs to read and write legibly and use math skills. Must have medical exam and pass initial and random drug/alcohol screening. Valid Louisiana CDL license required. Need for Baton Rouge Louisiana.
Distribution Coordinator
The Distribution Coordinator is responsible for all activities relating to distribution of food to eligible participants, individually and through Groups for designated geographic areas. This position includes responsibility for compliance with federal and State guidelines and maintaining Food for Families policies and procedures. Distribution Coordinator is a contributing member of the Administrative Team.

Required Knowledge & Abilities:

Well-developed skills in the following areas: Administration; public speaking: relating with all types of people, networking, communicating effectively; staff recruitment, teaching/training and supervision; program initiation, development, implementation and maintenance; volunteer experience and computer usage.

Minimum Qualifications:  College degree in Social Service, Administration or Social Work preferred

Essential Functions: 

  • Implementation and management of distribution services
  • Directs and evaluates individual and group distribution operations
  • Implements all policies and procedures in compliance with Federal and State Guidelines
  • Collaborates with warehouse manager on distribution schedules and staffing
  • Fields participant’s complaints
  • May compile, analyze and/or monitor distribution records or reports for accuracy and completion.
  • Mat recruit, orient, direct, monitor and evaluate distribution staff.
  • Collaborate with Pre- Pack Supervisor or Assistant I Pre-Pack Supervisor on directing and evaluating pre-packing operation
  • May develop additional responsibilities for Distribution Coordinator(s) and volunteers and act as liaison with other volunteer efforts
  • Assists in planning, formulating and implementing program policies and procedures.
  • Represents Program at Community functions and other meetings involving the city, state or USDA
  • Other duties as assigned by the Executive Director

Working Conditions:  Office Settings; food storage and distribution sites; may travel long distances.

Packer
Responsible for packing food boxes for participants and recording inventory of stored food items.  Packers on mobile crew are also responsible for assisting in the loading and unloading of vehicles. Must be able to lift at least 40 pound boxes. High school diploma /GED preferred.  Need to read and write legibly with basic math skills.

HEADSTART

Early Head Start Teacher
The Early Head Start Teacher works under the supervision of the Center Director.  The Early Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

  • Knowledge of infant and toddler growth and development, as well as Early Childhood Education and best practices.
  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
  • Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
  • Ability to be a mandated reporter for suspected child abuse or neglect.
  • Ability to work in another position when needed.
  • While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

Infant Toddler CDA credential with three years Early Childhood experience and ability to work continuously toward an Associate’s Degree in Early Childhood Education.  Proven proficiency in verbal and written communication skills. 

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IFSP (Individualized Family Service Plan) goals and objectives as needed.
  • Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Implement approved weekly lesson plan in the classroom daily.
  • Prepare materials and supplies in advance for activities.
  • Ensure that Teaching Strategies Gold reflects accurate information on each child.
  • Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Complete daily experience sheets for each child throughout the day to keep parents informed about their child’s diapering, nap and feeding schedules.
  • Provide transition activities for each child according to procedure for children moving from room to room as well as into Head Start.
  • Provide a daily balanced schedule of child initiated and adult initiated activities.
  • Ensure that modifications are made to include children with special needs.
  • Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffings to discuss strengths, needs and goals for children and families.
  • Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Mentor substitutes and volunteers.
  • Ensure family style dining.
  • Check emails a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

HEAD START

Family Social Worker
The Family Advocate is the outreach person for Catholic Charities Head Start Program, to families of the preschools of the community.   She/he coordinates Parent Empowerment Programs and responsible for the Head State Parental Involvement Program.  She/he is responsible for compliance regulations in regard to Head Start Program.  Primary responsibility for planning, organizing, and implementing the Family and Community Partnership service area. Recruits and enrolls children. Develops and implements Individualized Family Partnership agreements with parents. Acts as community liaison for the agency.

Knowledge:

This position requires strong organizational, interpersonal, and communication skills, as well as the ability to manage projects and be attentive to details.  It requires the ability to function independently as a leader, delegate and partner with a core management team.  The position requires a commitment to excellence in customer service and the ability to work in close collaboration with the Family Advocates. It requires dedication to ensuing the fulfillment of the mission and vision of the agency.

Family Advocates who enroll Head Start/Early Head Start children must have the knowledge and skill necessary to develop consistent, stable, and supportive relationships with young children and their families, and sufficient knowledge to implement the Head Start Performance Standards and other applicable regulations.

Minimum Qualifications:

  • A Bachelor degree in Social Work or a related field of study;
  • Must have 3 years of experience in working with children and families;
  • Fluent in written and spoken English.

Must also possess an understanding of the Head Start philosophy. Familiarity with child development or early childhood education.  Knowledge of community resources and the social services system. Experience organizing, implementing, and managing multiple responsibilities under pressure. Experience in the use of computer data base and/or word. Ability to manage time efficiently.

Essential Functions:

  • Organizes, facilitates and conducts meetings and training sessions for staff and parents on social service issues and completing all documentation before and after events
  • Assists parents in developing individualized short-and long-term goals and in accomplishing them.
  • Assists in organizing and facilitating all Parent Committee and Policy Committee meetings according to federal HS guidelines, and provides training to parent representatives.
  • Attends pre-service training; participates in CCANO pre-service training and maintains ongoing efforts for professional development.
  • Maintains organized records of activities related to the Family Partnership Area, including but not limited to, family files.
  • Coordinates efforts to encourage community members and parents as volunteers.
  • Attends all center staffing, staff and management meetings.
  • Ensures the delivery of social services, emergency and non-emergency services, directly or through referrals.
  • Assists in the development and updating of the Community Resources Directory.
  • Delivers one lesson per classroom per month to the students of the center on a topic approved by the Center Supervisor.
  • Responds to children’s three-day absences and follows up according to procedure.
  • Participate in or facilitate case management
  • Submits accurate, timely reports as requested by center director or administration.
  • Ensures absolute confidentiality with respect to information records concerning families and children.
  • Performs ongoing recruitment, and documents accurately.
  • Assists in the transition of students to Kindergarten or other child care facilities.
  • Performs other duties, as requested.
  • Develop and coordinate education parenting programs for preschool families.
  • Provides a special focus for the needs of husbands and fathers.
  • Establish and maintains relationships with early childhood education providers and community organizations to coordinate educational services.
  • Counsel families on issues and problems related to parenting. 
  • Provides quarterly quality-monitoring services to all Catholic Charities Head Start programs to assure they meet all Federal and State mandates.
  • Participates in parent meetings, workshops and seminars to remain current on issues that affect families.

The statements above are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Additional Requirements:

  • Ability to pass a physical exam and TB test yearly.
  • Must be able to comply with background check, including fingerprints, as required by the agency and/or Louisiana Licensing Agency.
  • Visual acuity within professionally determined normal ranges, with correction if needed.
  • Must be free of communicable diseases and breathing impairments.
  • Manual dexterity sufficient to: manipulate cleaning supplies and equipment. Must have effective organizational, problem solving, and time management skills.
  • Ability to learn and comprehend information from Procedures Manuals and other materials.
  • Must be able to physically move through the center and classrooms. Ability to lift 55 pounds is required.
  • Successful experience working as an effective member of a team desirable. Experience successfully working with a culturally diverse staff & clients also desirable.

Reports to:

The Family Advocate, working with all preschools, reports to the Head Start Center Director, Family Services Coordinator, Administrator to the Head Start Program, and the Director of Education Services.

Food Tech
 The Food Technician is responsible for guaranteeing that the children are served nutritious, good tasting and appealing meals and snacks. It is the Food Technician’s responsibility to prepare these meals and snacks by methods that maintain high nutrient levels and that are sanitary. It is also the Food Technician’s duty to deliver meals to the classroom ready for family style meal service and suitable for the children’s age and development. The Food Technician purchases all food and supplies necessary with the assistance of the Lead Food Technician and keeps records required by the Child and Adult Care Food Program (CACFP), and the Grantee. This position involves extensive organizing, problem solving, record keeping, and time management.

Essential Functions:

  • Plans and prepares foods in accordance with Head Start Food Service Policy, Menus and Recipes.
  • Purchases food and supplies necessary to prepare the planned menus for the number of enrolled children and program staff.
  • Plans meals far enough ahead to minimize the need for food substitutions; when substitutions are necessary, with prior approval, purchases and serves food of equivalent nutritional value. With guidance from the Nutritionist, modifies menus for children’s field trips; notes all modifications and substitutes on posted menu and for CACFP records.
  • Prepares meals and snacks in such a way that a minimum of nutrients are lost from foods, that ensure foods taste good and look appealing, and that there are ample amounts of foods for children to have as many servings as they need.
  • Maintains established standards of sanitation, safety and food preparation and storage as set by the local and state health departments; maintains an orderly, sanitary, and safe kitchen.
  • With the guidance of the contracted Nutritionist, modifies menus and recipes and prepares foods to meet the developmental needs of infants and toddlers and the medical and feeding needs of children with disabilities or food allergies.
  • Delivers foods from the kitchen to the classrooms (if necessary) ready to be served as suitable for the children’s age and development.
  • Maintains cost control, budget and inventory systems based on CAFCP procedures including records of food production, service and attendance.
  • Assures the proper care and maintenance of all food service equipment; identifies equipment needs for food preparation and service and assists in purchasing as needed.
  • Assists teachers with developing food activities for the children in the classroom.
  • Proper clothing, shoes and hair restraints according to Health Department Standards are to be worn daily.
  • Cooperates with and participates in nutrition education activities for staff, parents and children.
  • Participates in all emergency drills and environmental safety activities.
  • Attends and participates in grantee-sponsored trainings, center pre-service and in-service trainings, and other continuing education, career and professional development opportunities.
  • Participates in the agency’s self-evaluation process and grantee monitoring visits and complies with any applicable Program Improvement Plans developed.
  • Participates in general staff meetings and other meetings and events planned by the grantee and delegate agency as requested.
  • Performs other duties, as assigned.
  • The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Education:

It is preferred that the Food Technician have course work and training in foods, nutrition and/or dietetics and a high school diploma/GED. It is also preferred that the Food Technician possess a current Safe Serve Certificate at the time of hiring or willing to secure one. A commitment to secure continuing education related to employment with the Agency is required.

Experience:

Possess knowledge of the principles and practices and current state of child nutrition and of the eating habits of the children served in the program. Demonstrated skills in preparing these foods in a nutritious, good tasting and appealing manner. Experience in child food service preparation and management desirable. Knowledge of CACFP requirements also desirable. Knowledge of the challenges and strengths of low-income and migrant families. Effective oral and written communication skills commensurate with the responsibilities of the position are required.

Additional Requirements:

Ability to pass a physical exam every two years and a TB test yearly. Must be able to comply with background check, including fingerprints, as required by the agency and/or Louisiana’s Licensing Agency.  Visual acuity within professionally determined normal ranges, with correction if needed.  Manual dexterity sufficient to: use kitchen utensils and equipment, wash dishes, operate office equipment including, but not limited to, the telephone & copier, and use hand writing materials to prepare reports and documentation. Must have effective organizational, problem solving, time management and analytical skills. Must be able to travel periodically to trainings. Ability to learn and comprehend information from trainings, manuals, and other materials. Ability to calculate to determine number of meals to be served and to adjust recipes and serving portions. Must be able to physically move through grocery stores, the center and classrooms. Ability to lift 55 pounds is required. Experience successfully working with a culturally diverse staff & clients desirable. Must possess personal qualifications including: emotional maturity, willingness to cooperate with the aims of Head Start, respect for children and adults from various cultures and backgrounds, flexibility, patience, good personal hygiene, and physical and mental health that do not interfere with responsibilities.

Head Start Teacher
The Head Start Teacher works under the supervision of the Center Director.  The Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

 

  • Knowledge of Early Childhood Education and best practices.
  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
  • Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
  • Ability to be a mandated reporter for suspected child abuse or neglect.
  • Ability to work in another position and center when needed.
  • While performing the duties of this job, the employee is frequently required to sit at child’s level; stand; stoop; squat; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

 

Minimum Qualifications:

Bachelor’s degree in Early Childhood Education or Child Development or Associate’s degree with five (5) years’ experience working in Early Childhood Education.  Proven proficiency in verbal and written communication skills.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IEP (Individualized Education Plan) goals and objectives as needed.
  • Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Implement approved weekly lesson plan in the classroom daily.
  • Prepare materials and supplies in advance for activities.
  • Ensure that Teaching Strategies Gold reflects accurate information on each child.
  • Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Provide a daily balanced schedule of child initiated and adult initiated activities.
  • Ensure that modifications are made to include children with special needs.
  • Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Mentor teacher assistants, substitutes, and volunteers.
  • Ensure family style dining.
  • Check email a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

Health and Nutrition Coordinator
The Health and Nutrition Coordinator is responsible for management of the child health, dental, mental health, safety and nutrition service areas for the Head Start and Early Head Start program. The Health and Nutrition Coordinator is responsible for ensuring that Head Start Programs develop and implement systems and procedures for the delivery of quality health and nutrition services. This position also ensures compliance with Head Start performance standards as well as local, state and federal regulations.

Requirements:

  • Knowledge of health and nutrition related services to the community.
  • Knowledge of and ability to implement Head Start Performance Standards and state and local licensing requirements.
  • Knowledge of Department of Health and Nutrition regulations.
  • Ability to adapt professional expertise to the needs of Head Start and Early Head Start staff
  • Ability to communicate and work with diverse families and professionals and guide staff in obtaining positive nutrition, health and safety, medical and dental results.
  • Ability and willingness to work in a program located in a high-risk, low-income community.
  • Proven ability to function as a leader, as well as a team member.
  • Ability to exercise discretion in handling confidential information and materials. Ability to communicate and respond in a manner that consistently demonstrates respect and concern.
  • Must have excellent organizational skills and proven ability to work within prescribed timelines.
  • Must have excellent written and verbal communication skills.
  • Must be able to travel to Grantees Delegate and Partners sites.
  • Intermediate knowledge of computer applications, Windows software, and ability to learn and master other computer technology/software as needed.

Qualifications:

  • It is preferred that the Health and Nutrition Coordinator have credentials as a registered nurse (R.N.), a licensed practical nurse (L.P.N.) or a Bachelor’s degree in public health, nursing, health education, maternal and child health, child nutrition, health administration and/or early childhood.
  • Knowledge of young children’s food requirements according to Head Start Performance Standards, Health, and Child Care Food Program regulations.
  • Criminal background clearance and a physical examination and TB test are required as condition of initial employment and continued employment.
  • Current driver’s license, car, and liability insurance required.
  • First Aid/CPT Trainer

Specific Duties & Responsibilities:

  • Assists with planning, coordinating, implementing and evaluating health and nutrition service plans, systems, and procedures.
  • Develops written health, environmental safety, sanitation, food service and emergency policies and procedures ensuring compliance with local and state regulations, along with the appropriate director, consultants, staff, Policy Council, and CCANO Board of Directors.
  • Ensures compliance with Head Start performance standards as well as other local, state and federal regulations, to ensure health, safety, and nutrition standards are met.
  • Contributes to the development of the Grantee Annual Plan, program proposals and Community Assessment, as requested. Monitors and follows upon health and nutrition status of children, service systems and outcomes, to ensure high quality and individualized services are delivered for children and families.
  • Build alliances with community health and nutrition stakeholders in order to create interagency linkages.
  • Provides training and technical assistance to staff based on assessment of health, safety, and nutrition service area needs.
  • Ensures follow-up on service area-related recommendations.
  • Monitors health, nutrition safety, and dental services and records, including data, and documents all findings.
  • Disseminates and interprets information to agencies related to changes in nutrition regulations.
  • Organizes and facilitates the activities of the agency’s Health Services Advisory Committee (HSAC); ensures that the Committee membership is composed of all required professions and parent representation, and that it meets at least twice a year.
  • Report incidents or concerns of child abuse and/or neglect.
  • Participates in IEP/IFSP meetings as needed when child requires special health/dietary modifications.
  • Ensures that all enrolled children are up-to-date on a schedule of age appropriate preventive and primary health care within four weeks of child’s entry and as services become due. Works collaboratively with parents to arrange any needed medical, dental, or nutritional examinations and immunizations, keeping in mind parents’ work schedules.
  • Advises Family Advocate staff and Center Directors when developing written follow-up plan and arranges re-screening, further diagnostic testing, examination and treatment for each child found to have medical, dental or nutritional problems. Assists parents, as needed, with identifying resources to obtain prescribed medications, aids, or equipment for medical and dental conditions.
  • Identifies health, dental, emergency, and nutrition service resources within the community; ensures all these services are included in the Community Resource Directory; and, helps parents, as needed, in securing a source of accessible health care for their families.
  • In close communication with the Director, negotiates and develops written agreements and/or contracts with service providers; makes vigorous efforts to assure that Head Start is the dollar of last resort, seeking to obtain free or reduced priced services whenever possible.
  • Secures the services of a qualified Nutrition Consultant to support the program’s nutrition services and, with prior approval of the Director, develops a written contract for the nutritionist’s services; secures and keeps on file nutritionist’s credentials; orients the consultant to duties and to the Head Start/Early Head Start program and the population served; and, coordinates the schedule of the nutritionist’s visits ensuring at least eight hours of service per month.
  • Monitors the ongoing health status and needs of enrolled children by ensuring the completion of daily health checks, the administering of medications per the agency’s policy and doctors’ orders, the implementation of the program’s Short-term Exclusion and Readmission Policy and other procedures as needed.
  • Along with Nutrition Consultant, provides ongoing supervision of the cook and the assistant cook(s). With the assistance of the Nutritionist, monitors the implementation of the menus, recipes, and Food Service Policy; monitors food service staff in food purchasing, preparation, service and storage, kitchen cleanliness, and food handling and dish washing procedures; provides training and technical assistance as needed; and, assists director and cook, as requested, in maintaining records for the Child and Adult Care Food Program (CACFP).
  • Maintains detailed, accurate, up-to-date, and confidential records including: child health files, health services tracking system, and documentation of all activities; develops and submits timely reports of component service provision and activities for director, grantee, PC, Board and others as required. Maintains strict child, family, and staff confidentiality at all times.
  • Participates in and contributes to all case management, parent education planning, supervisory, management team, and staff meetings. Also, attends interagency meetings, the agency’s board meetings, Parent Committee and Policy Committee meetings and other meetings, as appropriate.
  • Attends and participates in grantee-sponsored trainings, center pre-service and in-service trainings, and other continuing education, career and professional development opportunities; reads and reviews regulations and other resources to keep abreast of current issues and trends related to the responsibilities of the job.
  • Participates in the annual program self-evaluation and grantee monitoring, and complies with the program improvement plans developed. Contributes to the development of the Delegate Agency Annual Plan, program proposals and Community Assessment, as requested
  • Perform other duties as assigned and reasonably within scope of duties listed above
Special Education Assistant Teacher
 The Head Start Special Education Assistant Teacher works under the supervision of the Disabilities Coordinator and along with Head Start Teacher in classroom. The Head Start Special Education Assistant Teacher assists with organizing classroom space and equipment to meet the individual needs of children enrolled. The Head Start Special Education Assistant Teacher assists in planning, with supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge and Abilities:

  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction as stated on an IEP and make mathematical computations and tabulations accurately.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Ability to operate the internet, Microsoft office, and Microsoft Outlook.
  • Ability to fill in the Head Start teacher when needed.
  • While performing the duties of this job, the employee is frequently required to sit, stand, stoop, bend, walk, talk, hear, use hands to grip and type, reach with hands and arms, occasionally required to stand or walk on uneven surfaces, climb stairs, run, must be able to lift up to 50 pounds.

Minimum Qualifications:

  • U.S. citizen or authorized alien.
  • Minimum age 20 years.
  • Associate Degree (or higher) or 2 years of college credit (48 semester hours minimum; to include English Composition hours, to include English/Reading  6 hours, Special Education Courses – 6 hours, and Mathematics – 9 hours) or Para Pro Assessment results (minimum score of 450) and high school diploma.
  • Willingness to meet and complete certification standards that have been set by the Louisiana State Department of Education and Catholic Charities Archdiocese of New Orleans Head Start Program within one year of being hired.
  • Effective oral and written expression.
  • Previous experience and ability to work with special education students across multiple environments.
  • CDA certification.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
  • Assist with the preparation of materials and supplies in advance for activities.
  • Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Assist in implementing approved weekly lesson plans in the classroom daily.
  • Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
  • Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
  • Use screening, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
  • Assist in ensuring that modifications are made to include children with special needs.
  • Assist with providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Assist with entering and reviewing all documentation into ChildPlus and TSG according with program calendar and Policies and Procedures.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow-up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Ensure family style dining.
  • Check email a minimum of two times daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-services as assigned.
  • Ensure all paperwork is accurate and submitted timely
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular Attendance and timely arrival to assigned work site.
  • Other duties, as assigned.
Substitute Teacher Aide (PRN)
Function: The substitute teacher works under the supervision of the Center Director. The employee will work on an “as needed” basis subject to being called in on short notice by the Center Director.  The employee may be called to perform duties to include classroom assisting, nutrition, custodial, and clerical. If in the classroom, the employee will manage the classroom in such a way so that all areas reflecting Early Childhood Development Practices are adequately met. The employee will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. If in the kitchen, the employee will prepare food as planned by the Nutrition Coordinator/Consultant and assist in the implementation of family style service of meals, as well as the modification of menus according to the special dietary needs of children. If acting as a custodian, the employee will follow the regular cleaning schedule/duties.

Required Knowledge & Abilities:

  • Knowledge of early childhood growth and development, as well as Early Childhood Education and best practices.
  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
  • Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
  • Ability to be a mandated reporter for suspected child abuse or neglect.
  • Ability to work in another position when needed.
  • While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

High School Diploma or CDA with three years Early Childhood experience.  Proven proficiency in verbal and written communication skills.

Essential Functions:

Classroom Duties

  • Use the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children
  • Follow lesson plans already created by permanent classroom teacher. (For short-term substitutes.)
  • Complete lesson plans that reflect planning for individuals, small and large groups including IEP/IFSP goals and objectives as needed. (For long-term Substitutes.)
  • Collect anecdotal notes on children. (For long-term Substitutes)
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Follow the balanced daily schedule of child initiated and adult directed activities.
  • Continue any modifications that are made to include children with special needs.
  • Provide experiences and learning materials that are representative of children’s cultures.
  • Communicate effectively with families during daily contact at the center.
  • Complete daily health inspections and follow-up documentation.
  • Complete and submit accident reports in the required time frame.
  • Monitor classroom and playground for health and safety concerns.
  • Ensure that sanitation, hygiene procedures and health practices are strictly adhered to daily.
Teacher's Aide (St. John and St. Paul)
The Head Start Teacher Aide works under the supervision of the Head Start Teacher.  The Head Start Teacher Aide assists with organizing classroom space and equipment to meet the individual needs of children enrolled.  The Head Start Teacher Aide assists in planning, with the supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. 

Required Knowledge & Abilities: 

  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations accurately.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Ability to operate the internet, Microsoft office, and Microsoft Outlook.
  • Ability to fill in for the Head Start teacher when needed.
  • While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run; Must be able to lift up to 50 lbs.
  • Ability to be a mandated reporter for suspected child abuse or neglect

Minimum Qualifications:

CDA certification or Associate’s Degree in Early Childhood Education, Human Services or a related field preferred. Proven proficiency in verbal and written communication skills.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
  • Assist with the preparation of materials and supplies in advance for activities.
  • Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Assist in implementing approved weekly lesson plan in the classroom daily.
  • Assist in preparing materials and supplies in advance for activities.
  • Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
  • Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
  • Assist in ensuring that modifications are made to include children with special needs.
  • Assist with providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Assist with entering and reviewing all documentation into Child Plus and TSG according with program calendar and Policies and Procedures.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Ensure family style dining.
  • Check email a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.
  • Other duties, as assigned.
Teacher
The Head Start Teacher works under the supervision of the Center Director.  The Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

  • Knowledge of Early Childhood Education and best practices.
  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
  • Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
  • Ability to be a mandated reporter for suspected child abuse or neglect.
  • Ability to work in another position and center when needed.
  • While performing the duties of this job, the employee is frequently required to sit at child’s level; stand; stoop; squat; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

Bachelor’s degree in Early Childhood Education or Child Development or Associate’s degree with five (5) years’ experience working in Early Childhood Education.  Proven proficiency in verbal and written communication skills.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IEP (Individualized Education Plan) goals and objectives as needed.
  • Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Implement approved weekly lesson plan in the classroom daily.
  • Prepare materials and supplies in advance for activities.
  • Ensure that Teaching Strategies Gold reflects accurate information on each child.
  • Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Provide a daily balanced schedule of child initiated and adult initiated activities.
  • Ensure that modifications are made to include children with special needs.
  • Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Mentor teacher assistants, substitutes, and volunteers.
  • Ensure family style dining.
  • Check email a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

Teacher's Aide Floater
The Head Start Teacher Aide works under the supervision of the Head Start Teacher.  The Head Start Teacher Aide assists with organizing classroom space and equipment to meet the individual needs of children enrolled.  The Head Start Teacher Aide assists in planning, with the supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations accurately.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Ability to operate the internet, Microsoft office, and Microsoft Outlook.
  • Ability to fill in for the Head Start teacher when needed.
  • While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run; Must be able to lift up to 50 lbs.
  • Ability to be a mandated reporter for suspected child abuse or neglect

Minimum Qualifications:

CDA certification or Associate’s Degree in Early Childhood Education, Human Services or a related field preferred. Proven proficiency in verbal and written communication skills.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
  • Assist with the preparation of materials and supplies in advance for activities.
  • Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Assist in implementing approved weekly lesson plan in the classroom daily.
  • Assist in preparing materials and supplies in advance for activities.
  • Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
  • Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
  • Assist in ensuring that modifications are made to include children with special needs.
  • Assist with providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Assist with entering and reviewing all documentation into Child Plus and TSG according with program calendar and Policies and Procedures.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Ensure family style dining.
  • Check email a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

Teacher Mentor
To assist the School Readiness Coordinator in ensuring that all areas of the Head Start Performance Standards in the area of Education are implemented effectively and compliant in the Child Care Center Programs.  The Teacher Mentor works under the supervision of the School Readiness Coordinator.  The employee will be responsible for providing high-quality coaching, guided reflection, training and technical assistance to Head Start classroom teachers and assistant teachers on best practices related to early learning and supporting social emotional development.  Employee will coach teachers to improve instructional outcomes as measured by CLASS scores and The Head Start Child Outcomes Framework.​  To perform other job related tasks as requested by the School Readiness Specialist.  This position directly relates to staff training, data collection, classroom practices and adherence to regulatory policies and procedures as it relates to the Head Start Performance Standard and State licensing requirements.

 Required Knowledge & Abilities:

  • Knowledge of Early Childhood Education and best practices;
  • Ability to communicate effectively with children, families, staff and community agencies and partners;
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations;
  • Knowledge of special needs of families and aware of ways to effectively communicate and assist them;
  • Ability to travel extensively within area as assigned;
  • Ability to be a mandated reporter for suspected child abuse or neglect;
  • Ability to work in another position when needed;
  • While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs.
  • Computer literacy/proficiency
  • The ability to communicate effectively with staff, parents, children, volunteers and visitors.
  • Ability to work harmoniously with others.
  • Must possess a demonstrated understanding of the dynamics of poverty, oppression, sexism, racism and ageism and other forms of societal and individual prejudice that confront our staff, volunteers, program participants and community at-large. Must have a proven ability to work effectively and respectfully with a broad range of people from diverse cultural, ethnic and socio-economic backgrounds.
  • Must have skills in engaging and motivating program participants and staff to increase.
  • Must possess the ability to work holistically, as part of a team, with professionals, para-professionals, program participants and their families, volunteers and the community at-large toward successful outcomes for program participants.
  • Must respect the integrity of each program participant, their right to privacy and confidentiality and their right to participate in our programs.

Essential Functions:

  • Conduct CLASS observations and follow up with teaching staff using mentoring strategies;
  • Ensure program Education policies, procedures, performance standards and licensing requirements are met through on-site monitoring of center activities;
  • Monitors curriculum implementation;
  • Is well abreast of the Head Start Performance Standards, Head Start Monitoring Protocol in the area of Education and the Head Start Act;
  • Provides ongoing technical assistance to the partner programs as needed;
  • Develops a rapport with the staff and Directors in the partner programs;
  • Ensures that staff have the appropriate credentials per the Head Start Act upon hire and are up dated as needed;
  • Ensures that the 45 day requirements are completed with accuracy and in a timely fashion (developmental assessment);
  • Uses the CLASS instrument to monitor classrooms;
  • Assist in the compilation and completion of Self-Assessment and Community Assessment and participate in the analysis of data for training and planning purposes;
  • Compile report and analyze School Readiness Goals and Child Outcomes;
  • Assists staff with the interpretation and implementation of the curriculum;
  • Assists in training new personnel and ongoing training for staff;
  • Ensures that professional development opportunities are developed based on observations of classrooms, staff surveys and assessment data;
  • Ensures that professional development opportunities are job embedded, sustained, intense with follow up and timely, specific feedback;
  • Monitors and is aware of each programs ‘outcome data;
  • Assists the School Readiness Coordinator in planning and implementing annual events around literacy, multicultural events around literacy, multicultural events, etc.;
  • Conducts daily observations of staff interaction with the children and makes recommendations for identified areas of improvement with specificity;
  • Conducts Monthly classroom observations to ensure that the classroom environment is safe and conducive to learning;
  • Provides timely feedback on observations;
  • Models and/or demonstrates lessons as needed for teaching staff;
  • Assists the Early Head Start/Head Start Teachers in maintaining an environment conducive to learning
  • Provide feedback in a supportive, instructive and non-judgmental way; enhancing the ability of teaching staff to observe children’s activities and experiences as part of the ongoing assessment process and to use this information to individualize the curriculum;​
  • Conducts conferences with individual protégé teachers; provides opportunities for participants to reflect on and apply theory and learning to everyday practice;
  • Meet regularly with the Center Directors, School Readiness Coordinator, and Content Area Coordinators to help identify ongoing professional development for staff;
  • Monitor the staff’s progress and child outcomes based on the goals of the project;
  • Assist with the program planning and evaluation by measuring and reporting positive outcomes for children;
  • Assumes total responsibility for the care and safety of children and the planning and implementation of daily activities in the absence of the lead teacher;
  • Attends parent meetings and other conferences as requested by the School Readiness Coordinator and/or Center Director;
  • Conducts weekly staff meetings with Teachers and Teacher Assistant;
  • Reviews various learning materials, videos, curriculums, etc. for possible program use in the classrooms;
  • Assists in the quarterly in-service training for all teaching staff, including Foster Grandparents;
  • Participates and makes recommendations for annual performance evaluation of teaching staff; and
  • Performs other duties as required.

Minimum Qualifications:
BA in Early Childhood Education with 2 years of teaching experience or BA in Elementary Education and/or a related field with a 18 hours in early childhood education and 2 years teaching experience.

Teacher Aide-Floater (Incarnate Word)
The Floater works under the supervision of the Center Director.  The employee may be assigned to perform duties to include classroom assisting, nutrition, custodial, and clerical.  If in the classroom, the employee will manage the classroom in such a way so that all areas reflecting Early Childhood Development Practices are adequately met.   The employee will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. If in the kitchen, the employee will prepare food as planned by the Nutrition Coordinator/Consultant and assist in the implementation of family style service of meals, as well as the modification of menus according to the special dietary needs of children. If acting as a custodian, the employee will follow the regular cleaning schedule/duties.

Required Knowledge & Abilities:

  1. Knowledge of early childhood growth and development, as well as Early Childhood Education and best practices.
  2. Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  3. Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
  4. Ability to operate modern office equipment (computer, fax, scanner, copier).
  5. Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
  6. Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
  7. Ability to be a mandated reporter for suspected child abuse or neglect.
  8. Ability to work in another position and at another school when needed.
  9. While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

High School Diploma or CDA with three years Early Childhood experience and ability to work continuously toward an Associate’s Degree in Early Childhood Education.  Proven proficiency in verbal and written communication skills.

Essential Functions:

Classroom Duties

  • Use the Creative Curriculum and the Head Start Child Outcomes Framework and Teaching Strategies Gold to create a developmentally appropriate learning environment for all children
  • Follow lesson plans already created by permanent classroom teacher. (For short-term substitutes.)
  • Complete lesson plans that reflect planning for individuals, small and large groups including IEP/IFSP goals and objectives as needed. (For long-term Substitutes.)
  • Collect anecdotal notes on students. (For long – term and short term Floaters)
  • Complete Teaching Strategies Gold requirements (For long-term Floaters.)
    • Input anecdotal notes
    • Complete quarterly checkpoints
    • Conduct Parent Conferences using the Family Conference form in TSG
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Follow the balanced daily schedule of child initiated and adult directed activities.
  • Continue any modifications that are made to include children with special needs.
  • Provide experiences and learning materials that are representative of children’s cultures.
  • Communicate effectively with families during daily contact at the center.
  • Complete daily health inspections and follow-up documentation.
  • Complete and submit accident reports in the required time frame.
  • Monitor classroom and playground for health and safety concerns.
  • Ensure that sanitation, hygiene procedures and health practices are strictly adhered to daily.

Nutrition Duties

  • Responsible for the preparation of foods in order that sufficient amounts are prepared, high quality is maintained, and CACFP standards are met.
  • Prepare and serve breakfast, lunch and snack within designated time frame according to menus, utilizing child size utensils during mealtime.
  • Prepare and serve special diets as prescribed by a physician or other certified personnel.
  • Check and store all food and non-food items in an orderly manner and report any shortages, defective items and other discrepancies to direct supervisor.
  • Store food to meet Environmental requirements.
  • Keep entire kitchen area clean daily, including stove, refrigerator, cabinets and equipment.
  • Keep trash cans cleaned, lined, emptied and trash removed daily in kitchen area.

Custodial Duties

  • Sweep, mop and/or vacuum all floors.
  • Clean restrooms and replenish paper products.
  • Ensure implementation of State Licensing Regulations, Head Start Performance Standards and agency policies and procedures.
  • Keep trash cans cleaned, lined, emptied and trash removed daily in all areas.
  • Other duties, as assigned.


HOMELESS SERVICES – BETHLEHEM HOUSING

Diversion Specialist
Catholic Charities Archdiocese of New Orleans (CCANO) Homeless Services is seeking an enthusiastic candidate to take on the role of Diversion Specialist for our family homelessness project, Bethlehem Housing. Bethlehem Housing takes a holistic approach to guiding families out of homelessness.

The role of the Diversion Specialist is to facilitate calls on the homeless family crisis line to assist those who are imminently losing housing or experiencing homelessness to access safe alternatives to shelter. It includes answering incoming calls in a client-centered, trauma-informed, solution-focused manner and providing access to housing-focused strategies that will reduce the likelihood of becoming homeless. This position represents CCANO and works in partnership with the local Continuums of Care and local service providers to provide a comprehensive regional approach that aligns seamlessly with the Coordinated Entry System.

Knowledge, Skills, and Abilities:

This position requires strong organizational, relational, communication, and data entry skills plus the ability to manage multiple projects at the same time. The Diversion Specialist will work in a fast paced environment and must be able to provide excellent service to clients under these circumstances. Proficiency in computer applications, including Excel and Word, is essential. Applicant should have demonstrated the ability to relate well to people of diverse ethnic and economic backgrounds and have a commitment to CCANO’s mission. Applicant should also be comfortable with talking to people in crisis and conducting problem solving conversations.

Qualifications:

  • Bachelor’s degree in social work, psychology, or related field.
  • At least one year experience working as a case manager for homeless families and/or individuals preferred.
  • Positive attitude, highly adaptable, and quick learning skills.
  • Strong written, verbal, and interpersonal skills.
  • Highly proficient in utilizing technology, especially Excel, Word, and internet applications.
  • Bilingual (Spanish/English) preferred.

Essential Functions:

  • Act as the first point of contact for families within the homeless family solutions system. 
  • Screen all at-risk homeless families.  Based on information gathered, the Diversion Specialist will implement the immediate crisis housing plan including diversion to family and friends, placement in a shelter or transitional housing, and/or additional sources of assistance.
  • Engage in deliberate (often multiple) thoughtful and individualized conversation(s) that seeks to solve their immediate or near term housing crisis.
  • Negotiate when needed with family, friends, and landlords to keep families out of the homeless system.
  • Utilize active listening, coaching, motivational interviewing, mediation and conflict resolution with families/friends and/or landlords, connection to mainstream resources, housing search assistance, housing stabilization planning, and family reunification.
  • Connect families to supportive services as needed including health, mental health, public entitlements, education and vocational training.
  • Serve as an advocate or liaison for family with community organizations.
  • Ensure that those households who do not have alternative housing options are quickly connected to existing emergency or crisis housing services to ensure immediate health and safety needs are met.    
  • Track call details in a timely and accurate manner using database software.
  • Participate in trainings to further problem solving abilities.
  • Stay up to date on research related to homelessness problem solving and available community resources in the greater New Orleans area.

Other duties and responsibilities as assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here.

Reports to: Project Director

HUMAN RESOURCES

HR Representative
The HR Representative will assist in development, implementation and conducting of training programs. These include new and existing, skill-specific and job-specific training programs. This individual will provide training and support for the personnel of the 38 diverse programs of Catholic Charities, ANO. The HR Representative will be responsible for facilitation of varied and flexible curriculums, which are customer-responsive, quality driven and mission focused. Minimum of two years training delivery experience necessary. Proven proficiency in Microsoft Office, including Word, Excel, Publisher and PowerPoint. Bachelor’s Degree in Education or related field required.  CPR/First Aid Trainer preferred. 

IMMIGRATION SERVICES

Attorney
The Immigration Attorney will provide legal representation to immigrant clients in order to represent them in immigration removal proceedings and prepare cases for submission to USCIS, including but not limited to, applications for asylum, Special Immigrant Juvenile (SIJ) status, and/or T or U nonimmigrant status and other forms of immigration relief, as well as family-based petitions, bond hearings, and other types of legal relief.  The majority of clients are unaccompanied children, as well as other populations in need of humanitarian protection.  S/he will also represent these children in immigration court, and family court for predicate and custody orders in relation to SIJ cases. The Immigration Attorney will coordinate all aspects of a client’s case, including client intake, client communication, relevant research, drafting personal statements, preparing immigration forms, writing briefs, drafting court motions and orders, and advocacy with law enforcement and other agencies, and direct representation in court.

Additionally, the Immigration Attorney will:

  • Assist in the supervision of a legal assistants and volunteers.
  • Assist in provision of public education in the community and collaborating with other agencies.
  • Participate as needed in program-wide and grant-specific data collection.
  • Participate in meetings with immigration legal service community-based organizations.
  • Provide legal orientations/counseling to clients and families.
  • Provide referrals to non-legal resources.
  • Coordinate with supervisor(s) on placements with pro-bono attorneys and provide support on pro- bono mentoring, technical assistance, and training as needed.

Prerequisites for the Position:

  • Juris Doctor Degree with active membership in a State Bar required; Louisiana license preferred.
  • Bilingual in Spanish and English (writing and speaking) required.
  • Two years or more experience practicing immigration law, or other relevant experience preferred; clinical experience will be counted.
  • Experience with immigration and/or child dependency proceedings preferred.
  • Experience working with children and/or survivors of abuse and trauma preferred.
  • Ability to work independently to manage a substantial workload with deadline pressures.
  • Competence in communicating and interacting with others of diverse cultural, geographic, and economic backgrounds in a professional and compassionate manner, including interacting with individuals experiencing substantial levels of emotional, physical, financial, or other hardship.
  • Ability to use basic Microsoft Office programs and online database software.
  • Candidates must successfully complete required background checks and clearances.

Job Status: Full-time (Exempt), contingent upon grant funding.

Application Deadline:  Applications will be accepted on a rolling basis.  To apply, please send cover letter, resume, and three references to ccanohr@ccano.org and jsearcy@ccano.org and include in the subject line: Immigration Attorney.

Bilingual Case Manager

Program Description/Summary: CCANO’s Unaccompanied Children’s Project serves unaccompanied immigrant children who were temporarily in custody of the Office of Refugee Resettlement (ORR) and reunified with sponsors. The Program aims to provide legal representation for over 650 clients a year, as well as case management and social service referrals, counseling, and other clinical interventions for a subset of clients with special needs. The Bilingual Case Manager will provide social support services and referrals to these children who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation.

Essential Job Functions:

Provide culturally and linguistically appropriate post-placement services and comprehensive case management services for children recently reunified with sponsors, including:

  • Conduct psychosocial assessments and background interviews using child welfare principles and social work best practices
  • Develop individual service plans and monitor client progress with pa1ticular attention to culture, language, and special circumstances;
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, education services, );
  • Coordinate with key stakeholders – Includes building a network of relationships with social service and outside care providers to ensure holistic care
  • Conduct outreach to the community- Includes developing and updating referral resources and psychosocial resource materials to meet the special needs of recently released unaccompanied children, may also include development and co-facilitation of group activities for clients and families;
  • Develop, maintain, and update case management files and reporting databases to ensure timely compliance with monitoring and documentation standards; maintain confidentiality of information;
  • Submit regular written reports as required and track individual progress via relevant database(s);
  • Assist attorneys to identify cases in need of more specialized case assessment, develop child­ friendly interviewing skills, develop strategies for legal case management, work with clients to prepare supporting documentation for their legal cases, and provide in-court interpretation as needed.

Qualifications:

  • Spanish reading, writing and speaking fluency required;
  • Bachelor’s degree required with emphasis on psychology/sociology/ Latin American studies preferred;
  • Two years of relevant experience with a minimum of one years’ experience in case management preferred, particularly working with, serving, and advocating on behalf of immigrants and/or experience in child welfare, child placements, and family preservation;
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi­ cultural immigrant children, adults, and families;
  • Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
  • Ability to prioritize duties in a fast-paced environment;
  • Good knowledge of relevant community resources in the Greater New Orleans area;
  • Comprehensive knowledge of software appropriate to the office environment;
  • Must have a valid driver’s license, insurance, a clean driving record, and personal Position may require frequent local and long distance travel and ability to travel with limited notice.

Job Status: Full-time (Exempt)

Application Deadline: Applications accepted on a rolling basis.

To apply, please email cover letter and resume to akdelage@ccano.org with subject heading: “Bilingual Case Manager.”

Bilingual Clinician
CCANO’s Unaccompanied Children’s Program serves unaccompanied immigrant children who were temporarily in custody of the Office of Refugee Resettlement (ORR) and reunified with sponsors. The Program aims to provide legal representation for over 1,000 clients a year, as well as case management and social service referrals, counseling, and other clinical interventions for a subset of clients with special needs. The Bilingual Clinician will provide services to these children who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation.

Essential Job Responsibilities:

  • Provide clinical, supportive, and crisis counseling services; individual, group and family therapy as necessary;
  • Deliver evidence-based treatment intervention (i.e., Trauma-Focused Care, Infant Mental Health);
  • Oversee the behavioral program or treatment interventions associated with the client’s treatment plan;
  • Participate in treatment and/or multidisciplinary teams and/or peer review as required by the program;
  • Provide in-depth clinical assessment, diagnosis of clinical conditions, treatment plans and intervention under appropriate supervision.
  • Provide and supervise culturally and linguistically appropriate post-placement services and comprehensive case management services for children recently reunified with sponsors, including:
  • Conduct various background interviews and needs assessments using child welfare principles and social work/clinical best practices (including but not limited to placement/home studies and need for post-release services);
  • Develop individual service plans and monitor client progress with particular attention to culture, language, and special circumstances; Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, education services, etc.);
  • Coordinate services with key stakeholders – Includes liaising and building a network of relationships with other professionals, para-professionals, and social service providers and establishing standard protocols and referral procedures to ensure holistic care and ongoing monitoring;
  • Conduct outreach to the community – Includes developing and updating referral resources and psychosocial resource materials to meet the special needs of recently released unaccompanied children;
  • Develop and maintain clinical records and program documentation according to contract and other relevant standards (assessments, treatment plans, progress notes, termination summaries, etc.), including maintenance of case management systems, reporting databases, and files to ensure timely compliance with monitoring and documentation standards; maintain confidentiality of information;
  • Submit regular written reports as required and track individual progress via relevant database(s);
  • Complete billable units and enter applicable data into data systems in a timely manner;
  • Assist attorneys to identify cases in need of more specialized case assessment, develop child-friendly interviewing skills, develop strategies for legal case management, and work with clients to prepare supporting documentation for their legal cases;
  • May be required to facilitate and/or support psycho-educational classes and/or groups such as parenting skills, independent living skills, anger management, behavior management, substance abuse, etc. 

Qualifications:

  • Spanish reading, writing and speaking fluency required;
  • Master’s degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling or other relevant behavioral science in which clinical experience is a program requirement from an accredited institution required;
  • Minimum of one year of postgraduate direct service delivery required. Two years of postgraduate direct service delivery and experience working with immigrant children and families in a clinical setting experience preferred;
  • Previous experience in child welfare, child placements, and family preservation preferred, with an emphasis on adolescents preferred;
  • Valid clinical licensure or eligibility for clinical licensure in Louisiana;
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
  • Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
  • Ability to prioritize duties in a fast-paced environment;
  • Good knowledge of relevant community resources in the Greater New Orleans area;
  • Comprehensive knowledge of software appropriate to the office environment;
  • Must have a valid driver’s license, insurance, a clean driving record, and personal transportation. Position may require local and long distance travel and ability to travel with limited notice.

 

To apply, please email cover letter and resume to asalinas@ccano.org with subject heading: “Bilingual Clinician, Unaccompanied Children.

Employment Specialist

Program Description/Position Summary:  CCANO’s Refugee Services Program provides holistic case management to support refugee self-sufficiency for several hundred clients a year. The Employment Specialist will enhance the effectiveness of CCANO’s Refugee Employment Services through provision of career coaching, financial literacy, and other services to immigrant and refugee populations in the Greater New Orleans area. These services include: employability services, financial literacy education, job readiness training, job placement follow-up, and job retention services. The Employment Specialist will also provide general administrative support to the Employment Services program, as needed.

Essential Job Responsibilities:

  • Conduct comprehensive career coaching services;
  • Develop and manage relationships with employers, employment agencies, universities, and community-based organizations;
  • Conduct initial and ongoing client job retention initiatives;
  • Provide regular support to employable clients;
  • Oversee and/or implement job readiness and financial literacy and know-your-rights trainings;
  • Develop and maintain thorough records of progress, contacts, and program goals and outcomes;
  • Oversee employment services program evaluation activities and develop tools to measure program effectiveness;
  • Plan and execute several community events, not limited to job fairs, workshops, and trainings;
  • Conduct outreach during job fairs and attendance at key workforce development events;
  • Assist with processing client incentive financial assistance;
  • Data management and maintenance of client records;
  • Other tasks as required.

Qualifications:

  • BS/BA with background in business, social work, Latin American/Middle Eastern/World Studies, International Development, or related field from an accredited institution required; 
  • Ability to multi-task and work across multiple systems and processes at once; 
  • Cultural humility and a good understanding of diverse immigrant populations, as well as sensitivity to the special needs of refugee adults and families;
  • Strong oral/written communication and interpersonal skills, including ability to maintain effective and professional work relationships; capacity to network effectively;
  • Strong management and organizational skills, in particular time management and multi-tasking;
  • Proficiency in Microsoft Office Suite, especially Word and Excel along with the capacity to learn and utilize new software and databases efficiently;
  • Ability to work independently with minimal supervision, and maintain professionalism and confidentiality;
  • Fluency or Proficiency in Spanish, Arabic, Haitian Creole, Tigrinya, Burmese or other languages valued;

Access to reliable personal transportation required.

Job Status: Full-time (Exempt)

Application Deadline:  Hiring Immediately.

To apply, please email resume and cover letter to Janet Lopez at: jmlopez@ccano.org  

Immigration Representative
The Immigration Representative is accredited to practice immigration law by the Department of Justice.

The Immigration Representative will provide legal representation to immigrant clients in order to represent them before USCIS in applications for legal status, including but not limited to, applications for asylum, Special Immigrant Juvenile (SIJ) status, and/or T or U nonimmigrant status and other forms of immigration relief. If/when fully accredited, the Immigration Representative may also represent clients in immigration removal proceedings and represent clients in immigration court. The Immigration Representative will coordinate all aspects of a client’s case, including client intake, screening and assessing eligibility for legal relief, develop legal defense strategies, client communication, relevant research, drafting legal statements, preparing immigration forms, writing briefs, and potentially drafting court motions and orders, advocacy with law enforcement and other agencies, and direct representation in court.

Additionally, the Immigration Representative will:

  • Support Immigration Attorneys to prepare various aspects of a client’s immigration case.
  • Serve as a translator/interpreter in English and Spanish for legal forms, certificates, and declarations as well as legal interpretation at court hearings, government interviews, and with pro bono attorneys.
  • Assist in provision of public education in the community and collaborating with other agencies.
  • Participate as needed in program-wide and grant-specific data collection.
  • Participate in meetings with immigration legal service community-based organizations.
  • Provide legal orientations/counseling and other legal outreach to clients and the community.
  • Provide referrals to non-legal resources.
  • Participate in relevant trainings, and will provide specialized trainings to staff and external parties, including attorneys.
  • Other tasks include managing appointment schedules; filing deadlines and document collection; organizing, maintaining, and updating clients’ case files and records in physical files and case management software; payment collection/invoicing (for non-pro bono cases); mailing; assisting with special projects, as necessary.

Qualifications for the Position:

  • Bilingual in Spanish and English (written and oral) required.
  • Bachelor’s degree strongly preferred.
  • Experience working in a legal environment and/or other relevant experience working with immigrants and/or vulnerable populations strongly preferred.
  • Strong interpersonal and culturally competent communication skills. Respect for others and sensitivity to the needs and legal issues affecting people of diverse backgrounds.
  • Ability to work independently to manage a substantial workload with deadline pressures.
  • Strong organizational skills and attention to detail for a fast-paced and high volume environment.
  • Ability to maintain strict confidentiality regarding all case and client information.

Proficiency in Microsoft Word, Excel, and Outlook, and ability to learn immigration database/software.

  Legal Assistant
Catholic Charities Immigration Services, a nonprofit organization, is seeking an Immigration Legal Assistant.  The Legal Assistant will support the Immigration Attorneys to prepare various aspects of a client’s immigration case, and is expected to train for accreditation to practice immigration law as an immigration representative by the Department of Justice.  Legal Assistants also serve as interpreters in English and Spanish.

Responsibilities include: Prepare applications for legal relief, conduct legal intakes, screening and assessing eligibility for legal relief, develop legal defense strategies, draft legal statements, and assist attorneys in document review and all aspects of case preparation. As a Translator/Interpreter, duties will include translation of legal forms, certificates, and declarations as well as legal interpretation at court hearings, government interviews, and with pro bono attorneys.   Legal Assistants will participate in relevant trainings, and will provide specialized trainings to staff and external parties, including attorneys. Other tasks may include corresponding with clients and government officials by phone, email and in person;  managing appointment schedules; filing deadlines and  document collection;  organizing, maintaining, and updating clients’ case files and records in physical files and case management software; payment collection/invoicing (for non-pro bono cases); mailing; assisting with special projects, as necessary.

Qualifications for the Position:

  • Bilingual in Spanish and English (written and oral) required.
  • Bachelor’s degree strongly preferred.
  • Experience working in a legal environment and/or other relevant experience working with immigrants and/or vulnerable populations strongly preferred.
  • Strong interpersonal and culturally competent communication skills. Respect for others and sensitivity to the needs and legal issues affecting people of diverse backgrounds.
  • Ability to work independently to manage a substantial workload with deadline pressures.
  • Strong organizational skills and attention to detail for a fast-paced and high volume environment.
  • Ability to maintain strict confidentiality regarding all case and client information.
  • Proficiency in Microsoft Word, Excel, and Outlook, and ability to learn immigration database/software.

Candidates must successfully complete required background checks and clearances.

Receptionist
 Responsibilities:

  • Greet and welcome clients at the office.
  • Provide referrals and basic information to clients and the public in English and Spanish.
  • Direct visitors to the appropriate person/office for assistance.
  • Answer, screen, and forward incoming phone calls in English and Spanish or other applicable language.
  • Receive, sort and distribute daily mail/deliveries.
  • Ensure reception area is tidy and presentable.
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).
  • Update calendars and schedule appointments as needed.
  • Perform other clerical duties such as filing, photocopying, ordering supplies, etc.
  • Open and close the St. Lawrence office/restrooms and monitor cleaning supplies for purchase.

Qualifications:

  • Bilingual in English and Spanish or another applicable language.
  • High School Diploma/GED.
  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Excellent organization, multitasking and time management skills.
  • Ability to be compassionate and calm under pressure, resourceful and proactive when issues arise.
  • Hands-on experience with office equipment.
  • Proficiency in Microsoft Office Suite preferred.

Job Status: Full-time (Non-Exempt), contingent upon grant funding.

Application Deadline:  Applications will be accepted on a rolling basis.  To apply, please send cover letter, resume, and three references to jward@ccano.org and rcartegena@ccano.org and include in the subject line: Receptionist.

Staff Attorney
 The Immigration Attorney will provide legal representation to immigrant clients in order to represent them in immigration removal proceedings and prepare cases for submission to USCIS, including but not limited to, applications for asylum, Special Immigrant Juvenile (SIJ) status, and/or T or U nonimmigrant status and other forms of immigration relief, as well as family-based petitions, bond hearings, and other types of legal relief.  The majority of clients are unaccompanied children, as well as other populations in need of humanitarian protection.  S/he will also represent these children in immigration court, and family court for predicate and custody orders in relation to SIJ cases. The Immigration Attorney will coordinate all aspects of a client’s case, including client intake, client communication, relevant research, drafting personal statements, preparing immigration forms, writing briefs, drafting court motions and orders, and advocacy with law enforcement and other agencies, and direct representation in court. 

Additionally, the Immigration Attorney will:

  • Assist in the supervision of a legal assistants and volunteers.
  • Assist in provision of public education in the community and collaborating with other agencies.
  • Participate as needed in program-wide and grant-specific data collection.
  • Participate in meetings with immigration legal service community-based organizations.
  • Provide legal orientations/counseling to clients and families.
  • Provide referrals to non-legal resources.
  • Coordinate with supervisor(s) on placements with pro-bono attorneys and provide support on pro- bono mentoring, technical assistance, and training as needed.

Prerequisites for the Position:

  • Juris Doctor degree with active membership in a State Bar required; Louisiana license preferred.
  • Bilingual in Spanish and English (writing and speaking) required.
  • Two years or more experience practicing immigration law, or other relevant experience preferred; clinical experience will be counted.
  • Experience with immigration and/or child dependency proceedings preferred.
  • Experience working with children and/or survivors of abuse and trauma preferred.
  • Ability to work independently to manage a substantial workload with deadline pressures.
  • Competence in communicating and interacting with others of diverse cultural, geographic, and economic backgrounds in a professional and compassionate manner, including interacting with individuals experiencing substantial levels of emotional, physical, financial, or other hardship.
  • Ability to use basic Microsoft Office programs and online database software.
  • Candidates must successfully complete required background checks and clearances.

Job Status: Full-time (Exempt), contingent upon grant funding.

 

Application Deadline:  Applications will be accepted on a rolling basis.  To apply, please send cover letter, resume, and three references to ccanohr@ccano.org and agilbert@ccano.org and include in the subject line: Immigration Attorney.

Translator

Responsibilities:

  • Translation of legal documents – converting documents written in Spanish to documents written in English. Common documents include but are not limited to:
    • Birth, marriage, divorce, and death certificates
    • Diplomas and school records
    • Police reports
    • Letters and affidavits
  • Originate and complete a Certification of Translation of Record for translations that require notarization;
  • Complete translations in a consistent and professional format using electronic templates;
  • Properly file and maintain records of all translations received and prepared;
  • Answer phone calls and maintain record of calls received;
  • Attend trainings when assigned by Program Director or supervisor;
  • Occasionally cover reception desk during lunch and/or when receptionist is absent;
  • Other related tasks as assigned.

This position is dependent on the needs of our client population and will operate on an on-call/as needed basis which may vary week to week.  Average expected time commitment is 2-3 days a week.

Minimum Requirements:

  • Written fluency in English and Spanish required. Professional certification in translation is highly desirable.
  • Strong and efficient computer skills; including proficiency with using templates and preparing documents in Microsoft Office for spell check, etc. and use of electronic databases;
  • Organized, with an excellent attention to detail;
  • Ability to communicate well with others, including clients, attorneys, and other administrative staff members;
  • Professional phone manner, patience, and flexibility;
  • Ability to maintain effective and professional work relationships;
  • Applicants with an interest in social services, social policy and practice, or immigrant and refugee issues highly encouraged to apply.

Application Deadline:  Hiring Immediately

To apply, please email resume and cover letter to Rosa Cartagena at rcartagena@ccano.org

Volunteer & Accompaniment Coordinator
The Volunteer & Accompaniment Coordinator will work closely with the Immigration & Refugee Services Program staff to build out the volunteer program and manage all elements of volunteering within the program.  This role involves assessing volunteer needs within the organization, and meeting those needs through recruitment, training, placement, and retention of volunteers. These volunteers will commit professional services, social support, interpretation, job training and workforce readiness skills to clients in the Immigration & Refugee Services Program. This roles also involves the coordination and management of CCANO’s Accompaniment program, a program in which a community volunteer is matched with a client newly arrived to the area for a period of 6 months. Volunteers help connect immigrants and refugees to activities and communities resources, and serve as a source of support and friendship. Candidates with an interest and commitment to immigrant rights and social justice highly encouraged to apply. Written and oral proficiency in Spanish required. Access to reliable personal transportation required.

Qualifications:

  • Project management or volunteer/staff supervision experience preferred; 
  • Cultural humility and a keen understanding of diverse immigrant populations, as well as sensitivity to the special needs of migrant children, adults, and families;
  • Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
  • Ability to work independently with minimal supervision;
  • Sensitivity to maintaining professionalism and confidentiality;
  • Written and oral proficiency in Spanish required.

Essential Job Responsibilities:

Responsibilities include but are not limited to:

  • Recruit volunteers, including outreach, public speaking, and attending key community events;
  • Serve as point of contact for all volunteers, including volunteer inquiries, orientation, and general training;
  • Conduct monthly volunteer trainings and provide additional trainings and professional development opportunities for volunteers on an as-needed basis; 
  • Coordinate the accompaniment program.
  • Manage a caseload of 20 + matches at once;
  • Develop individual service plans and monitor client progress with particular attention to culture, language, and special circumstances;
  • Submit regular written reports as required and track individual progress via relevant databases;
  • Maintain thorough records of progress, contacts, and program goals and outcomes; 
  • Continuously develop, implement, and regularly evaluate strategies for volunteer management based upon changing needs in the community.

Schedule flexible: M-F from 9:00 to 5:00 pm; minimum 20 hours a week

Application Deadline:  Hiring Immediately

To apply, please email resume and cover letter to Lilian J. Alvarez at lalvarez@ccano.org.

PACE, Program for All Inclusive Care for the Elderly

Finance Assistant
The Finance Assistant is responsible for providing administrative support including organization, implementation, and completion of multiple projects for the Director of Finance.

Qualifications:

A college degree is preferred, a high degree of proficiency with MS Office products including Word, Excel, Access, Power Point, and Outlook.  Must be able to maintain the highest level of confidentiality.  Able to handle sensitive material concerning the organization, its programs and staff. 

Required Skills:

  • Strong computer skills
  • Attention to detail and commitment to the highest quality work
  • Good communication & interpersonal skills
  • Good organizational skills
  • Ability to work as part of a team and manage assigned tasks from beginning to end
  • Ability to manage multiple tasks simultaneously   

Job Responsibilities:

  • With oversight from the Finance Director, completes requests from external parties for data, including but not limited to CMS data validation, PDAC file uploads, ESRD participant lists, enrollment reports, Part D vs B, PDE rejects, Reed & Associates requests for participant reinstatement, Medicaid enrollments and disenrollment’s
  • Monitors compliance with various financial/enrollment reporting requirements including but not limited to CMS DTRR reports and timely enrollments and disenrollment within MARx
  • Act as a problem-solver and follows up on activities, projects, etc.
  • Maintains internal lists necessary for the creation of mailouts/automated calls/accurate accruals of IBNR
  • Provide feedback and insight on the needs of the agency, clients, and staff to the Director
  • Supports the Director of Finance in projects designed to capture risk-adjusting conditions within our population
  • Represents the Director, externally and internally, and direct inquiries/requests to other proper channels with the agency for handling
  • Coordinates administrative staff in order to provide best and most efficient support for the Director of Finance
  • Acts as backup for Minimum Data Set completion and submission.

Other duties as assigned.

Social Worker
Responsible for the direct social work case management services to participants of both Adult Day Health Care Center locations.  Provides social services support to include participant screening, case management, counseling and referral and administrative duties.

Qualifications:

Master’s Degree from an accredited School of Social Work with two years experience in a health related area.  Must have the following licensure, registry or certification:  LMSW, LISW.  Should possess a valid driver’s license and reliable transportation.  Position requires individual therapy skills geared to geriatric patients, analytical thinking and problem solving abilities.  Work performed includes visits to private homes of enrollees.  Position requires frequent travel in and around Jefferson Parish area. 

Essential Functions:

  • Participates in care planning and ongoing re-evaluations of participant’s case.
  • Maintains current written case management records, including periodic reassessments of program participants.
  • Provides individual and family counseling, develops and leads group counseling and activities.
  • Refers participants to appropriate community agencies or facilities, acts as a liaison with such organizations and as advocate for participants.
  • Encourages effective relationships amongst staff geared to the building and maintenance of a cohesive team.
  • Consults with and advises staff members as to the relationship of social, emotional and cultural factors to health and medical care, and as to the availability of social services in the community.
  • Participates in program and policy development of the social work component of the program.
  • Conducts periodic assessments
  • Communicates participant changes to team members
  • Participates in the coordination of a 24 hour care delivery
  • Completes all documentation in the medical record as required
  • Data management in LAST system and Client Track System
  • Participates in Outreach and Enrollment as required.
  • Assists with Participants as needed.

PADUA

Licensed Practical Nurse

Summary

The Licensed Practical Nurse provides nursing care to patients in conformance with recognized techniques and procedures, established standards, state regulations and administrative policies.

Minimum Qualifications:

Must be a graduate of an accredited school of practical nursing and posses a current Louisiana license to practice nursing. One year of experience in the field of practical nursing is preferred

Knowledge and Abilities:

This position requires knowledge of patient population. It requires interpersonal skills and the ability to communicate effectively at all levels.

Essential Functions:

  • Administers and records medications, treatments, and therapeutic measures as prescribed by the physician, noting any reactions or
  • Maintains records and reports as
  • Participates in developing, implementing and reviewing nursing plans of
  • Participates in training and instruction of other
  • Informs the supervisor of any changes in physical conditions of patients, facility problems, or other matters of importance as stated in guidelines and
  • Attends required in service and staff
  • Communicates effectively with all levels of staff, patients and
  • Participates in continuing education to meet professional
  • Performs other duties as directed by the
  • Physical Demands: Physical Activities: Moderate physical activity performing somewhat strenuous daily activities of a primarily product/technical
    1. Stand between 33% to 66% of the
    2. Walk up to 33% of the
    3. Use hands to finger, feel or handle over 66% of the
    4. Stoop, kneel, crouch or crawl between 33% to 66%.
    5. Requires the ability to hear and
    6. Ability to lift/carry up to 50 pounds over 66% of time worked required
    7. Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and

Reports to:

LP  Coordinator

PARISH AND COMMUNITY MINISTRIES

Social Work Case Manager
The Social Work Case Manager will be responsible for providing intensive case management to clients referred from various programs. This long term case management model will complement the existing emergency assistance models.

Essential Functions

  • Provide intensive case management to referrals from various programs after being triaged by the Supervisor.
  • Conduct a psychosocial assessment and develop a case plan for each client. outlining the strengths, support system and stressor in the family system
  • Monitor and evaluate the interventions and make adjustment to intervention to improve the outcomes for the family. Provide service planning and interventions based on family strengths
  • Intervene in crisis situations as needed
  • Ability to travel to other locations to meet clients as needed. May include travel to client homes and other community locations with other appropriate agency staff as needed.
  • Collaborate with other programs and participate in organizational case reviews. Communicate effectively across all disciplines and adhering to all Client Confidentiality HIPPA.
  • Utilize the basic Standards of Care such as Map of May Dreams or related assessment, Life Area Survey and Financial Education including basic budgeting.
  • Develop an extensive information and referral network including advocacy.
  • Ensure that basic government benefits are obtained and utilize through Benefits Enrollment process for SNAP, Medicaid, Medicare Savings etc.
  • Practice evaluation and continuous quality improvement
  • Adhere to the COA guidance for Intensive Case Management
  • Provide brief counseling as needed to engage and empower clients  using evidence based counseling modalities such as Cognitive Behavioral Therapy and Trauma Informed Care, and Motivational Interviewing
  • Report weekly to Supervisor and enter data into Client Track
  • Maintain a case load that is sustainable and over a long period of time of approximately 30 to 35 clients.
  • Possess and comply with licensing requirements; Acquire and maintain knowledge in the field; follow all standards of National Association Social Workers.
  • Perform other duties as directed by supervisor

Minimum Qualifications

  • Licensed Masters in Social Work (LMSW) or Licensed Clinical Social Worker (LCSW). Should possess a valid driver’s license and reliable transportation. Basic computer skills, including data entry.

Experience

  • Two years’ experience in the field of social work with case management experience preferred.

REFUGEE SERVICES

Program Manager
CCANO’s Refugee Services Program provides holistic case management to support refugee self-sufficiency and integration to many clients a year.  The Program Manager will supervise refugee services staff, including direct supervision of Supervising Case Managers and Employment Services Supervisor. The Program Manager oversees case management and employment services to ensure quality service delivery and timely achievement of program objectives.  They will provide training and technical guidance on case management standards and practice.

Essential Job Responsibilities:

  • Ensure overall quality service provision;
  • Direct Supervision of 2-3 Social Services Supervisors responsible for case management and employment services;
  • Overall supervision and support to an additional 8-12 Social Services staff responsible for case management and employment services;
  • Oversee budgets, staffing, and programmatic implementation of 8-12 grants for social/employment services;
  • Manage intern/volunteer and intern/volunteer service agreements;
  • Facilitate case consultation/team meetings as a support and intervene when needed to help resolve client care and service delivery issues;
  • Facilitate/attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to;
  • Develop and maintain productive relations with local, state and federal funders and other stakeholders;
  • Work directly with supervisors/funding representatives to attend and facilitate necessary training and professional development;
  • Maintain an open line of communication and develop a good rapport with all community partners/collaborators
  • Sustain and improve program quality by analyzing data and communicating findings with key staff and volunteers
  • Maintain working relationships with local churches, schools, and universities, to ensure mutually beneficial partnerships and stay up to date on best practices of volunteer engagement
  • Collaborate with Director and Development office on funding proposals, grant writing and coordinate grant reporting;
  • Other tasks as required.

Qualifications:

  • Bachelor’s degree plus 3+ years of related experience required; Master’s degree in a related field preferred;
  • A year of related experience required, Particularly in the areas of developing effective case plans, case management problem solving, values, attitudes and practices of case management, and monitoring staff performance;
  • 1+ years of supervisory experience required;
  • Strong management and organizational skills, and ability to work across all levels of management and staff;
  • Bi-lingual (English-Spanish) candidates highly preferred.  Proficiency in Arabic, Burmese, or other languages valued;
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
  • Excellent oral and written communication and interpersonal skills, including maintaining effective work relationships;
  • Strong management and organizational skills, and ability to work across all levels of management and staff;
  • Proficiency in Microsoft Office Suite, especially Word and Excel.  Facility with database use required.

Job Status: Full-time (Exempt)

Application Deadline:  Hiring Immediately.

To apply, please do so online at www.ccano.org/employment or email resume, cover letter, and 3 references to ccanohr@ccano.org

Program Coordinator
Primary responsibility is to ensure appropriate implementation of administrative operations policies and procedures to ensure good practice and contractual compliance in support of up to 35 staff.  The incumbent will function under the supervision of the Business Manager and is expected to take an active role in day-to-day operations of the Program. 

The Program Coordinator will serve as the central point of contact and communication liaison between the Business Manager, departments and staff at St. Lawrence as the liaison between the programs regarding all financial, budgetary, forms, invoicing, and procurement matters. 

Responsibilities include:

Administrative Support: 

Provide and coordinate general administrative and operational support to Imm, Ref, ESL Program Managers and Associate Director;

  • Responsible for asset management at St. Lawrence building;
  • Coordinates internal program signatures and timely routing all forms to Business Manager;
  • Provide administrative training to staff as needed;
  • Establishes and maintains effective communication with all levels of agency staff, funding agencies, vendors, clients and volunteers;
  • Schedule, participate and coordinate program, and agency meetings as required;
  • Maintain data/records/files of all business;
  • May be asked to support administrative staff;
  • Provide administrative briefing to new staff for onboarding (including Vera staff) – may include administrative grant requirements;
  • Provide administrative exit upon staff termination.

Grant and Contracts Management:

  • Track spending for operational line items in grants (e.g. supplies);
  • Provide any documentation or information needed for preparation of operational budgets;
  • Verify accuracy of expense coding and may request appropriate budget adjustments through Business Manager;
  • Review invoices sent to Finance Office;
  • Review purchase requests for allow ability and applicability to relevant grants;
  • Stay current with relevant grant guidelines;
  • Assist with preparation of progress and financial reports and budgeting as needed, in particular data compilation and analysis;
  • Support for documentation review and auditing for compliance;
  • Program evaluation and outcomes reporting.

Purchasing:

  • Focal point for procurement – Coordinates and effectuates all purchasing for relevant funding;
  • Manages petty cash;
  • Reviews and/or prepares invoice transmittals, including travel/mileage reimbursement, conference/training. membership and other internal approval forms; Assures that costs are properly allocated to specific grants and within budget guidelines for each project; reviews all documents for adherence to CCANO fiscal policies:  
    • Organize and coordinate the submission of payable invoices to ensure maximum productivity and timely turnaround;
    • Verify all pertinent information is attached to requests for payment (example: names of who ate, travel purpose, client’s name, and receipts that require explanation;
    • Maintain copies of all requests for payment;
    • Book and purchase all travel/training-related costs.

Other tasks such as special events, staff coordination, client welcome/hospitality, administration of volunteers, etc. may also be assigned to ensure the smooth operation of the program.

Supervising Case Manager
CCANO’s Refugee Services Program provides holistic case management to support refugee self-sufficiency and integration to many clients a year. The Supervising Case Manager will supervise Case Managers in their assistance with refugee services.  This focuses on support for case management standards and practice as well as case management for complex cases, including clients requiring specialized/intensive assistance with medical, psychosocial, or other self-sufficiency needs.

Essential Job Responsibilities:

  • Manage a caseload of refugee services clients with a need for specialized case management services;
  • Review service plans and monitor daily case management activities of refugee services program staff to ensure that clients are making progress toward self-sufficiency/goal(s);
  • Actively participate in supervision, case consultation, team and other department, agency, and community meetings as needed;
  • Develop, maintain, and update case management systems, reporting databases, and files; maintain confidentiality of information;
  • Maintain and conduct individual case file review to ensure timely compliance with documentation standards;
  • Train, supervise, and evaluate case management staff;
  • Actively participate in specified required training identified by and/or necessary to provide services under specific funding sources;
  • Attend all organizational required trainings;
  • Attend departmental and program meetings as necessary;
  • Develop and maintain productive relations with local contacts;
  • Maintain availability to respond to emergencies;
  • Other duties as assigned

Qualifications:

  • Bachelor’s degree in social work or related field from an accredited institution required;
  • MSW or master’s degree in a related field preferred;
  • Experience working with immigrant/refugee populations a plus;
  • Two years of related experience required as well as prior supervisory experience preferred, particularly in the areas of developing effective case plans, case management problem solving, values, attitudes and practices of case management, and monitoring case managers’ performance;
  • Bi-lingual (English-Spanish) candidates highly preferred. Proficiency in Arabic, Burmese, or other languages valued;
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
  • Ability to react to change productively and handle other essential tasks as assigned;
  • Excellent oral and written communication and interpersonal skills, including maintaining effective work relationships;
  • Strong management and organizational skills, and ability to work across all levels of management and staff;
  • Proficiency in Microsoft Office Suite preferred.  Facility with database use required; Facility with database use required.

Job Status: Full-time (Exempt)

Application Deadline:  Hiring Immediately.

To apply, please do so online at www.ccano.org/employment or email resume, cover letter, and 3 references to ccanohr@ccano.org

SPIRIT OF HOPE

Bi-Lingual Case Manager

Position Description

The Bi-lingual- Case Manager will work with the community to provide outreach, assessment and case management services for this community. In addition, the Case Manager will provide comprehensive case work and COVID related support to assist families from this community.

Essential Functions

  1. Perform initial intake, assessment, case planning, and intervention and follow up with this population.
  2. Develop an extensive information and referral network
  3. Assist with the CCANO Food Bank operations in terms of assessing needs and providing follow up case work and support services.
  4. Perform eligibility requirements as dictated by grant deliverables; monitor deliverables
  5. Complete the required remote services documentation ex. Remote Intake DO Forms, Direct Referral, Direct Assistance Request and Acknowledgement.
  6. Adhere to the COA guidance for Case Management.
  7. Collaborate with other programs and participate in organizational case reviews. Communicate effectively across all disciplines and adhering to all Client Confidentiality
  8. Ensure that basic benefits are obtained and utilize the Benefits Enrollment process for SNAP, Medicaid, Medicare Savings where appropriate
  9. Report weekly to Supervisor and enter data into Client Track
  10. Maintain a case load that is sustainable over a period of time with between 30 to 35 clients.
  11. Practice evaluation and continuous quality improvement.
  12. Perform other duties as directed by Supervisor

Minimum Qualifications

  • Excellent relational skills. Basic computer and data entry skills. Have Access to reliable transportation.

Experience

  • One year experience in the field of social work with case management experience or transferable case management skills. Facility with data entry for documentation of services.

Reports To: Division Director .

CATHOLIC CHARITIES IS AN EQUAL OPPORTUNITY EMPLOYER

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