Employment Opportunities

Program Description/Summary:

The Catholic Charities ESL program offers English as a Second Language classes at 3 different locations in the Greater New Orleans area. Due to COVID-19, all classes are currently online. The PRN ESL Site Facilitator will be responsible for assisting and substituting for ESL Site Facilitators, as well as assisting with Arabic translating and interpretation for clients at all locations. Classes take place in the morning and evening, so candidates should have a flexible schedule with evening availability.

Duties include but are not limited to:

1. Substituting as needed for ESL site facilitators, either in person or on Zoom.
2. Arabic translation of ESL fliers and written material, interpretation for Arabic-speaking students.
3. Assisting with management of student and volunteer files, tests, maintaining inventory of books and classroom supplies
4. Responding to phone and email inquiries from prospective students and volunteers
5. Completing data entry of student attendance and testing results on an accurate and timely basis.

Requirements for Position:

1. Fully bi-lingual candidates in Arabic/English required. Proficiency in other languages such as French, Spanish or others valued;
2. Ability to work with a culturally diverse population by demonstrating an awareness and sensitivity to the special needs of multi-cultural, multi-generational immigrant and refugee children, adults and families.  Preference given to those from impacted communities.
3. Ability to establish, build, and sustain rapport/trust with immigrant communities as well as effective work relationships;
4. Commitment to being in equal partnership with the refugee and immigrant community;
5. Strong organizational and delegation skills, with a focus on multi-tasking/time management capacities;
6. Ability to use Microsoft Office Suite (Word and Excel) as well as aptitude in learning multiple databases a plus.
7. Successful participation in professional development as required by funders, including in person and online trainings such as WorkReady U Instructor Certification Course and CASAS test administrator training
8. Bachelor’s degree and work experience in education fields valued.
9. Have reliable transportation
10. Other duties as assigned

Time Commitment:   As needed, 5-10 hours/week

Program Description/Position Summary:

Catholic Charities Archdiocese of New Orleans (CCANO) has been offering English as a Second Language (ESL) classes for over 15 years. ESL classes are offered to adults in the greater metropolitan region. The position involves regular travel to sites in Greater New Orleans area. The Success Coach reports to Literacy and Workforce Coordinator.  Individual will conduct individualized assessment, goal planning and on-going coaching to ensure client success.

Essential Job Responsibilities May Include but are not Limited to:

• Conduct comprehensive career counseling services with each client to establish desired goals/outcomes and follow-up as needed;
• Develop workforce trainings for ESL clients based on different career tracks
• Develop and manage relationships with partner agencies and community-based organizations in order to make proper referrals;
• Manage appointment schedules; filing deadlines and document collection; organize, maintain, and update clients’ case files in software;
• Maintain communication with clients, volunteers, and staff;
• Maintain thorough records of progress, contacts, and client goals and outcomes;
• Assist in development of workforce curriculum for ESL Program, offer trainings to program staff and volunteers;
• Assist with special projects and other tasks as necessary;

Qualifications:

• Available to work evenings (most classes run 6:00 to 8:30 PM) and occasional weekends;
• Bilingual in Spanish and English (written and oral) required. Proficiency in Portuguese, Arabic, French or other languages valued;
• BS/BA with background in education, workforce development, or related field from an accredited valued
• Ability to work with a culturally diverse population by demonstrating an awareness and sensitivity to the special needs of multi-cultural, multi-generational immigrant and refugee children, adults and families. Preference given to those from impacted communities
• Creative, committed, flexible, team player attitude, energetic, willingness to accept the challenges of the challenging and rewarding workload
• Ability to establish, build, and sustain rapport/trust with immigrant communities as well as effective work relationships;
• Commitment to being in equal partnership with the refugee and immigrant community;
• Database and Microsoft office proficiency valued, ability to learn new databases and digital skills
• Ability to work independently with minimal supervision, and maintain professionalism and confidentiality;
• Strong organizational skills and attention to detail for a fast-paced and high volume
• Access to reliable personal transportation

 Job Status: Full-time

Application Deadline: Considered on a rolling basis.

To apply, please email resume and cover letter to ccanohr@ccano.org and Sarah Ball at sball@ccano.org with subject line ESL Success Coach

Responsible for packing food boxes for participants and recording inventory of stored food items.  Packers on mobile crew are also responsible for assisting in the loading and unloading of vehicles. Must be able to lift at least 40 pound boxes. High school diploma /GED preferred.  Need to read and write legibly with basic math skills.

The Early Head Start Teacher works under the supervision of the Center Director.  The Early Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

• Knowledge of infant and toddler growth and development, as well as Early Childhood Education and best practices.
• Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
• Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
• Ability to operate modern office equipment (computer, fax, scanner, copier).
• Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
• Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
• Ability to be a mandated reporter for suspected child abuse or neglect.
• Ability to work in another position when needed.
• While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

Infant Toddler CDA credential with three years Early Childhood experience and ability to work continuously toward an Associate’s Degree in Early Childhood Education.  Proven proficiency in verbal and written communication skills. 

Essential Functions:

• Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
• Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IFSP (Individualized Family Service Plan) goals and objectives as needed.
• Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
• Implement approved weekly lesson plan in the classroom daily.
• Prepare materials and supplies in advance for activities.
• Ensure that Teaching Strategies Gold reflects accurate information on each child.
• Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
• Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
• Complete daily experience sheets for each child throughout the day to keep parents informed about their child’s diapering, nap and feeding schedules.
• Provide transition activities for each child according to procedure for children moving from room to room as well as into Head Start.
• Provide a daily balanced schedule of child initiated and adult initiated activities.
• Ensure that modifications are made to include children with special needs.
• Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
• Learn and express key words in children’s home language.
• Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
• Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
• Participate in child staffings to discuss strengths, needs and goals for children and families.
• Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
• Monitor classroom and playground for health and safety concerns according to procedures.
• Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
• Complete daily health inspections and follow up documentation.
• Complete and submit accident reports in the required timeframe.
• Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
• Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
• Mentor substitutes and volunteers.
• Ensure family style dining.
• Check emails a minimum of 2x daily.
• Submit accurate and timely employee time, attendance and mileage reports.
• Secure and document in-kind contributions, volunteer time, and community support.
• Attend training and in-service as assigned.
• Ensure all paperwork is accurate and submitted timely.
• Adheres to agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
• Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

Function:

The Early Head Start Teacher works under the supervision of the Center Director.  The Early Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

1. Knowledge of infant and toddler growth and development, as well as Early Childhood Education and best practices.
2. Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
3. Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
4. Ability to operate modern office equipment (computer, fax, scanner, copier).
5. Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
6. Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
7. Ability to be a mandated reporter for suspected child abuse or neglect.
8. Ability to work in another position when needed.
9. While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

Infant Toddler CDA credential with three years Early Childhood experience and ability to work continuously toward an Associate’s Degree in Early Childhood Education.  Proven proficiency in verbal and written communication skills.

Essential Functions:

• Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
• Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IFSP (Individualized Family Service Plan) goals and objectives as needed.
• Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
• Implement approved weekly lesson plan in the classroom daily.
• Prepare materials and supplies in advance for activities.
• Ensure that Teaching Strategies Gold reflects accurate information on each child.
• Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
• Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
• Complete daily experience sheets for each child throughout the day to keep parents informed about their child’s diapering, nap and feeding schedules.
• Provide transition activities for each child according to procedure for children moving from room to room as well as into Head Start.
• Provide a daily balanced schedule of child initiated and adult initiated activities.
• Ensure that modifications are made to include children with special needs.
• Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
• Learn and express key words in children’s home language.
• Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
• Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
• Participate in child staffings to discuss strengths, needs and goals for children and families.
• Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
• Monitor classroom and playground for health and safety concerns according to procedures.
• Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
• Complete daily health inspections and follow up documentation.
• Complete and submit accident reports in the required timeframe.
• Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
• Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
• Mentor substitutes and volunteers.
• Ensure family style dining.
• Check emails a minimum of 2x daily.
• Submit accurate and timely employee time, attendance and mileage reports.
• Secure and document in-kind contributions, volunteer time, and community support.
• Attend training and in-service as assigned.
• Ensure all paperwork is accurate and submitted timely.
• Adheres to agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
• Regular attendance and timely arrival to assigned work site.
• Other duties, as assigned.

The Family Advocate is the outreach person for Catholic Charities Head Start Program, to families of the preschools of the community.   She/he coordinates Parent Empowerment Programs and responsible for the Head State Parental Involvement Program.  She/he is responsible for compliance regulations in regard to Head Start Program.  Primary responsibility for planning, organizing, and implementing the Family and Community Partnership service area. Recruits and enrolls children. Develops and implements Individualized Family Partnership agreements with parents. Acts as community liaison for the agency.

Knowledge:

This position requires strong organizational, interpersonal, and communication skills, as well as the ability to manage projects and be attentive to details.  It requires the ability to function independently as a leader, delegate and partner with a core management team.  The position requires a commitment to excellence in customer service and the ability to work in close collaboration with the Family Advocates. It requires dedication to ensuing the fulfillment of the mission and vision of the agency.

Family Advocates who enroll Head Start/Early Head Start children must have the knowledge and skill necessary to develop consistent, stable, and supportive relationships with young children and their families, and sufficient knowledge to implement the Head Start Performance Standards and other applicable regulations.

Minimum Qualifications:

• A Bachelor degree in Social Work or a related field of study;
• Must have 3 years of experience in working with children and families;
• Fluent in written and spoken English.

Must also possess an understanding of the Head Start philosophy. Familiarity with child development or early childhood education.  Knowledge of community resources and the social services system. Experience organizing, implementing, and managing multiple responsibilities under pressure. Experience in the use of computer data base and/or word. Ability to manage time efficiently.

Essential Functions:

• Organizes, facilitates and conducts meetings and training sessions for staff and parents on social service issues and completing all documentation before and after events
• Assists parents in developing individualized short-and long-term goals and in accomplishing them.
• Assists in organizing and facilitating all Parent Committee and Policy Committee meetings according to federal HS guidelines, and provides training to parent representatives.
• Attends pre-service training; participates in CCANO pre-service training and maintains ongoing efforts for professional development.
• Maintains organized records of activities related to the Family Partnership Area, including but not limited to, family files.
• Coordinates efforts to encourage community members and parents as volunteers.
• Attends all center staffing, staff and management meetings.
• Ensures the delivery of social services, emergency and non-emergency services, directly or through referrals.
• Assists in the development and updating of the Community Resources Directory.
• Delivers one lesson per classroom per month to the students of the center on a topic approved by the Center Supervisor.
• Responds to children’s three-day absences and follows up according to procedure.
• Participate in or facilitate case management
• Submits accurate, timely reports as requested by center director or administration.
• Ensures absolute confidentiality with respect to information records concerning families and children.
• Performs ongoing recruitment, and documents accurately.
• Assists in the transition of students to Kindergarten or other child care facilities.
• Performs other duties, as requested.
• Develop and coordinate education parenting programs for preschool families.
• Provides a special focus for the needs of husbands and fathers.
• Establish and maintains relationships with early childhood education providers and community organizations to coordinate educational services.
• Counsel families on issues and problems related to parenting. 
• Provides quarterly quality-monitoring services to all Catholic Charities Head Start programs to assure they meet all Federal and State mandates.
• Participates in parent meetings, workshops and seminars to remain current on issues that affect families.

The statements above are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Additional Requirements:

• Ability to pass a physical exam and TB test yearly.
• Must be able to comply with background check, including fingerprints, as required by the agency and/or Louisiana Licensing Agency.
• Visual acuity within professionally determined normal ranges, with correction if needed.
• Must be free of communicable diseases and breathing impairments.
• Manual dexterity sufficient to: manipulate cleaning supplies and equipment. Must have effective organizational, problem solving, and time management skills.
• Ability to learn and comprehend information from Procedures Manuals and other materials.
• Must be able to physically move through the center and classrooms. Ability to lift 55 pounds is required.
• Successful experience working as an effective member of a team desirable. Experience successfully working with a culturally diverse staff & clients also desirable.

Reports to:

The Family Advocate, working with all preschools, reports to the Head Start Center Director, Family Services Coordinator, Administrator to the Head Start Program, and the Director of Education Services.

The Head Start Teacher works under the supervision of the Center Director.  The Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

• Knowledge of Early Childhood Education and best practices.
• Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
• Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
• Ability to operate modern office equipment (computer, fax, scanner, copier).
• Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
• Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
• Ability to be a mandated reporter for suspected child abuse or neglect.
• Ability to work in another position and center when needed.
• While performing the duties of this job, the employee is frequently required to sit at child’s level; stand; stoop; squat; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

 Minimum Qualifications:

Bachelor’s degree in Early Childhood Education or Child Development or Associate’s degree with five (5) years’ experience working in Early Childhood Education.  Proven proficiency in verbal and written communication skills.

Essential Functions:

• Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
• Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IEP (Individualized Education Plan) goals and objectives as needed.
• Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
• Implement approved weekly lesson plan in the classroom daily.
• Prepare materials and supplies in advance for activities.
• Ensure that Teaching Strategies Gold reflects accurate information on each child.
• Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
• Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
• Provide a daily balanced schedule of child initiated and adult initiated activities.
• Ensure that modifications are made to include children with special needs.
• Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
• Learn and express key words in children’s home language.
• Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
• Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
• Participate in child staffing to discuss strengths, needs and goals for children and families.
• Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
• Monitor classroom and playground for health and safety concerns according to procedures.
• Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
• Complete daily health inspections and follow up documentation.
• Complete and submit accident reports in the required timeframe.
• Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
• Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
• Mentor teacher assistants, substitutes, and volunteers.
• Ensure family style dining.
• Check email a minimum of 2x daily.
• Submit accurate and timely employee time, attendance and mileage reports.
• Secure and document in-kind contributions, volunteer time, and community support.
• Attend training and in-service as assigned.
• Ensure all paperwork is accurate and submitted timely.
• Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
• Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

 The Head Start Special Education Assistant Teacher works under the supervision of the Disabilities Coordinator and along with Head Start Teacher in classroom. The Head Start Special Education Assistant Teacher assists with organizing classroom space and equipment to meet the individual needs of children enrolled. The Head Start Special Education Assistant Teacher assists in planning, with supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge and Abilities:

• Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
• Ability to understand and follow oral and written instruction as stated on an IEP and make mathematical computations and tabulations accurately.
• Ability to operate modern office equipment (computer, fax, scanner, copier).
• Ability to operate the internet, Microsoft office, and Microsoft Outlook.
• Ability to fill in the Head Start teacher when needed.
• While performing the duties of this job, the employee is frequently required to sit, stand, stoop, bend, walk, talk, hear, use hands to grip and type, reach with hands and arms, occasionally required to stand or walk on uneven surfaces, climb stairs, run, must be able to lift up to 50 pounds.

Minimum Qualifications:

• U.S. citizen or authorized alien.
• Minimum age 20 years.
• Associate Degree (or higher) or 2 years of college credit (48 semester hours minimum; to include English Composition hours, to include English/Reading  6 hours, Special Education Courses – 6 hours, and Mathematics – 9 hours) or Para Pro Assessment results (minimum score of 450) and high school diploma.
• Willingness to meet and complete certification standards that have been set by the Louisiana State Department of Education and Catholic Charities Archdiocese of New Orleans Head Start Program within one year of being hired.
• Effective oral and written expression.
• Previous experience and ability to work with special education students across multiple environments.
• CDA certification.

Essential Functions:

• Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure classroom interactions are and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
• Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
• Assist with the preparation of materials and supplies in advance for activities.
• Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
• Assist in implementing approved weekly lesson plans in the classroom daily.
• Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
• Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
• Use screening, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
• Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
• Assist in ensuring that modifications are made to include children with special needs.
• Assist with providing experiences and learning materials that are representative of children’s cultures.
• Learn and express key words in children’s home language.
• Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
• Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
• Participate in child staffing to discuss strengths, needs and goals for children and families.
• Assist with entering and reviewing all documentation into ChildPlus and TSG according with program calendar and Policies and Procedures.
• Monitor classroom and playground for health and safety concerns according to procedures.
• Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
• Complete daily health inspections and follow-up documentation.
• Complete and submit accident reports in the required timeframe.
• Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
• Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
• Ensure family style dining.
• Check email a minimum of two times daily.
• Submit accurate and timely employee time, attendance and mileage reports.
• Secure and document in-kind contributions, volunteer time, and community support.
• Attend training and in-services as assigned.
• Ensure all paperwork is accurate and submitted timely
• Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
• Regular Attendance and timely arrival to assigned work site.
• Other duties, as assigned.

Function: The substitute teacher works under the supervision of the Center Director. The employee will work on an “as needed” basis subject to being called in on short notice by the Center Director.  The employee may be called to perform duties to include classroom assisting, nutrition, custodial, and clerical. If in the classroom, the employee will manage the classroom in such a way so that all areas reflecting Early Childhood Development Practices are adequately met. The employee will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. If in the kitchen, the employee will prepare food as planned by the Nutrition Coordinator/Consultant and assist in the implementation of family style service of meals, as well as the modification of menus according to the special dietary needs of children. If acting as a custodian, the employee will follow the regular cleaning schedule/duties.

Required Knowledge & Abilities:

• Knowledge of early childhood growth and development, as well as Early Childhood Education and best practices.
• Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
• Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
• Ability to operate modern office equipment (computer, fax, scanner, copier).
• Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
• Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
• Ability to be a mandated reporter for suspected child abuse or neglect.
• Ability to work in another position when needed.
• While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

High School Diploma or CDA with three years Early Childhood experience.  Proven proficiency in verbal and written communication skills.

Essential Functions:

Classroom Duties

• Use the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children
• Follow lesson plans already created by permanent classroom teacher. (For short-term substitutes.)
• Complete lesson plans that reflect planning for individuals, small and large groups including IEP/IFSP goals and objectives as needed. (For long-term Substitutes.)
• Collect anecdotal notes on children. (For long-term Substitutes)
• Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
• Follow the balanced daily schedule of child initiated and adult directed activities.
• Continue any modifications that are made to include children with special needs.
• Provide experiences and learning materials that are representative of children’s cultures.
• Communicate effectively with families during daily contact at the center.
• Complete daily health inspections and follow-up documentation.
• Complete and submit accident reports in the required time frame.
• Monitor classroom and playground for health and safety concerns.
• Ensure that sanitation, hygiene procedures and health practices are strictly adhered to daily.

The Head Start Teacher Aide works under the supervision of the Head Start Teacher.  The Head Start Teacher Aide assists with organizing classroom space and equipment to meet the individual needs of children enrolled.  The Head Start Teacher Aide assists in planning, with the supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. 

Required Knowledge & Abilities: 

• Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
• Ability to understand and follow oral and written instruction and make mathematical computations and tabulations accurately.
• Ability to operate modern office equipment (computer, fax, scanner, copier).
• Ability to operate the internet, Microsoft office, and Microsoft Outlook.
• Ability to fill in for the Head Start teacher when needed.
• While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run; Must be able to lift up to 50 lbs.
• Ability to be a mandated reporter for suspected child abuse or neglect

Minimum Qualifications:

CDA certification or Associate’s Degree in Early Childhood Education, Human Services or a related field preferred. Proven proficiency in verbal and written communication skills.

Essential Functions:

• Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
• Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
• Assist with the preparation of materials and supplies in advance for activities.
• Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
• Assist in implementing approved weekly lesson plan in the classroom daily.
• Assist in preparing materials and supplies in advance for activities.
• Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
• Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
• Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
• Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
• Assist in ensuring that modifications are made to include children with special needs.
• Assist with providing experiences and learning materials that are representative of children’s cultures.
• Learn and express key words in children’s home language.
• Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
• Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
• Participate in child staffing to discuss strengths, needs and goals for children and families.
• Assist with entering and reviewing all documentation into Child Plus and TSG according with program calendar and Policies and Procedures.
• Monitor classroom and playground for health and safety concerns according to procedures.
• Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
• Complete daily health inspections and follow up documentation.
• Complete and submit accident reports in the required timeframe.
• Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
• Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
• Ensure family style dining.
• Check email a minimum of 2x daily.
• Submit accurate and timely employee time, attendance and mileage reports.
• Secure and document in-kind contributions, volunteer time, and community support.
• Attend training and in-service as assigned.
• Ensure all paperwork is accurate and submitted timely.
• Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
• Regular attendance and timely arrival to assigned work site.
• Other duties, as assigned.

The Head Start Teacher works under the supervision of the Center Director.  The Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

• Knowledge of Early Childhood Education and best practices.
• Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
• Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
• Ability to operate modern office equipment (computer, fax, scanner, copier).
• Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
• Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
• Ability to be a mandated reporter for suspected child abuse or neglect.
• Ability to work in another position and center when needed.
• While performing the duties of this job, the employee is frequently required to sit at child’s level; stand; stoop; squat; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

Bachelor’s degree in Early Childhood Education or Child Development or Associate’s degree with five (5) years’ experience working in Early Childhood Education.  Proven proficiency in verbal and written communication skills.

Essential Functions:

• Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
• Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IEP (Individualized Education Plan) goals and objectives as needed.
• Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
• Implement approved weekly lesson plan in the classroom daily.
• Prepare materials and supplies in advance for activities.
• Ensure that Teaching Strategies Gold reflects accurate information on each child.
• Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
• Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
• Provide a daily balanced schedule of child initiated and adult initiated activities.
• Ensure that modifications are made to include children with special needs.
• Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
• Learn and express key words in children’s home language.
• Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
• Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
• Participate in child staffing to discuss strengths, needs and goals for children and families.
• Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
• Monitor classroom and playground for health and safety concerns according to procedures.
• Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
• Complete daily health inspections and follow up documentation.
• Complete and submit accident reports in the required timeframe.
• Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
• Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
• Mentor teacher assistants, substitutes, and volunteers.
• Ensure family style dining.
• Check email a minimum of 2x daily.
• Submit accurate and timely employee time, attendance and mileage reports.
• Secure and document in-kind contributions, volunteer time, and community support.
• Attend training and in-service as assigned.
• Ensure all paperwork is accurate and submitted timely.
• Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
• Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

The Head Start Teacher Aide works under the supervision of the Head Start Teacher.  The Head Start Teacher Aide assists with organizing classroom space and equipment to meet the individual needs of children enrolled.  The Head Start Teacher Aide assists in planning, with the supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

• Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
• Ability to understand and follow oral and written instruction and make mathematical computations and tabulations accurately.
• Ability to operate modern office equipment (computer, fax, scanner, copier).
• Ability to operate the internet, Microsoft office, and Microsoft Outlook.
• Ability to fill in for the Head Start teacher when needed.
• While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run; Must be able to lift up to 50 lbs.
• Ability to be a mandated reporter for suspected child abuse or neglect

Minimum Qualifications:

CDA certification or Associate’s Degree in Early Childhood Education, Human Services or a related field preferred. Proven proficiency in verbal and written communication skills.

Essential Functions:

• Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
• Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
• Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
• Assist with the preparation of materials and supplies in advance for activities.
• Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
• Assist in implementing approved weekly lesson plan in the classroom daily.
• Assist in preparing materials and supplies in advance for activities.
• Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
• Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
• Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
• Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
• Assist in ensuring that modifications are made to include children with special needs.
• Assist with providing experiences and learning materials that are representative of children’s cultures.
• Learn and express key words in children’s home language.
• Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
• Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
• Participate in child staffing to discuss strengths, needs and goals for children and families.
• Assist with entering and reviewing all documentation into Child Plus and TSG according with program calendar and Policies and Procedures.
• Monitor classroom and playground for health and safety concerns according to procedures.
• Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
• Complete daily health inspections and follow up documentation.
• Complete and submit accident reports in the required timeframe.
• Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
• Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
• Ensure family style dining.
• Check email a minimum of 2x daily.
• Submit accurate and timely employee time, attendance and mileage reports.
• Secure and document in-kind contributions, volunteer time, and community support.
• Attend training and in-service as assigned.
• Ensure all paperwork is accurate and submitted timely.
• Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
• Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

To assist the School Readiness Coordinator in ensuring that all areas of the Head Start Performance Standards in the area of Education are implemented effectively and compliant in the Child Care Center Programs.  The Teacher Mentor works under the supervision of the School Readiness Coordinator.  The employee will be responsible for providing high-quality coaching, guided reflection, training and technical assistance to Head Start classroom teachers and assistant teachers on best practices related to early learning and supporting social emotional development.  Employee will coach teachers to improve instructional outcomes as measured by CLASS scores and The Head Start Child Outcomes Framework.​  To perform other job related tasks as requested by the School Readiness Specialist.  This position directly relates to staff training, data collection, classroom practices and adherence to regulatory policies and procedures as it relates to the Head Start Performance Standard and State licensing requirements.

 Required Knowledge & Abilities:

• Knowledge of Early Childhood Education and best practices;
• Ability to communicate effectively with children, families, staff and community agencies and partners;
• Ability to understand and follow oral and written instruction and make mathematical computations and tabulations;
• Knowledge of special needs of families and aware of ways to effectively communicate and assist them;
• Ability to travel extensively within area as assigned;
• Ability to be a mandated reporter for suspected child abuse or neglect;
• Ability to work in another position when needed;
• While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs.
• Computer literacy/proficiency
• The ability to communicate effectively with staff, parents, children, volunteers and visitors.
• Ability to work harmoniously with others.
• Must possess a demonstrated understanding of the dynamics of poverty, oppression, sexism, racism and ageism and other forms of societal and individual prejudice that confront our staff, volunteers, program participants and community at-large. Must have a proven ability to work effectively and respectfully with a broad range of people from diverse cultural, ethnic and socio-economic backgrounds.
• Must have skills in engaging and motivating program participants and staff to increase.
• Must possess the ability to work holistically, as part of a team, with professionals, para-professionals, program participants and their families, volunteers and the community at-large toward successful outcomes for program participants.
• Must respect the integrity of each program participant, their right to privacy and confidentiality and their right to participate in our programs.

Essential Functions:

• Conduct CLASS observations and follow up with teaching staff using mentoring strategies;
• Ensure program Education policies, procedures, performance standards and licensing requirements are met through on-site monitoring of center activities;
• Monitors curriculum implementation;
• Is well abreast of the Head Start Performance Standards, Head Start Monitoring Protocol in the area of Education and the Head Start Act;
• Provides ongoing technical assistance to the partner programs as needed;
• Develops a rapport with the staff and Directors in the partner programs;
• Ensures that staff have the appropriate credentials per the Head Start Act upon hire and are up dated as needed;
• Ensures that the 45 day requirements are completed with accuracy and in a timely fashion (developmental assessment);
• Uses the CLASS instrument to monitor classrooms;

• Assist in the compilation and completion of Self-Assessment and Community Assessment and participate in the analysis of data for training and planning purposes;

• Compile report and analyze School Readiness Goals and Child Outcomes;
• Assists staff with the interpretation and implementation of the curriculum;
• Assists in training new personnel and ongoing training for staff;
• Ensures that professional development opportunities are developed based on observations of classrooms, staff surveys and assessment data;
• Ensures that professional development opportunities are job embedded, sustained, intense with follow up and timely, specific feedback;
• Monitors and is aware of each programs ‘outcome data;
• Assists the School Readiness Coordinator in planning and implementing annual events around literacy, multicultural events around literacy, multicultural events, etc.;
• Conducts daily observations of staff interaction with the children and makes recommendations for identified areas of improvement with specificity;
• Conducts Monthly classroom observations to ensure that the classroom environment is safe and conducive to learning;
• Provides timely feedback on observations;
• Models and/or demonstrates lessons as needed for teaching staff;
• Assists the Early Head Start/Head Start Teachers in maintaining an environment conducive to learning

• Provide feedback in a supportive, instructive and non-judgmental way; enhancing the ability of teaching staff to observe children’s activities and experiences as part of the ongoing assessment process and to use this information to individualize the curriculum;​
• Conducts conferences with individual protégé teachers; provides opportunities for participants to reflect on and apply theory and learning to everyday practice;
• Meet regularly with the Center Directors, School Readiness Coordinator, and Content Area Coordinators to help identify ongoing professional development for staff;
• Monitor the staff’s progress and child outcomes based on the goals of the project;
• Assist with the program planning and evaluation by measuring and reporting positive outcomes for children;

• Assumes total responsibility for the care and safety of children and the planning and implementation of daily activities in the absence of the lead teacher;
• Attends parent meetings and other conferences as requested by the School Readiness Coordinator and/or Center Director;
• Conducts weekly staff meetings with Teachers and Teacher Assistant;
• Reviews various learning materials, videos, curriculums, etc. for possible program use in the classrooms;
• Assists in the quarterly in-service training for all teaching staff, including Foster Grandparents;
• Participates and makes recommendations for annual performance evaluation of teaching staff; and
• Performs other duties as required.

Minimum Qualifications:
BA in Early Childhood Education with 2 years of teaching experience or BA in Elementary Education and/or a related field with a 18 hours in early childhood education and 2 years teaching experience.

The Floater works under the supervision of the Center Director.  The employee may be assigned to perform duties to include classroom assisting, nutrition, custodial, and clerical.  If in the classroom, the employee will manage the classroom in such a way so that all areas reflecting Early Childhood Development Practices are adequately met.   The employee will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. If in the kitchen, the employee will prepare food as planned by the Nutrition Coordinator/Consultant and assist in the implementation of family style service of meals, as well as the modification of menus according to the special dietary needs of children. If acting as a custodian, the employee will follow the regular cleaning schedule/duties.

Required Knowledge & Abilities:

1. Knowledge of early childhood growth and development, as well as Early Childhood Education and best practices.
2. Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
3. Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
4. Ability to operate modern office equipment (computer, fax, scanner, copier).
5. Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
6. Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
7. Ability to be a mandated reporter for suspected child abuse or neglect.
8. Ability to work in another position and at another school when needed.
9. While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

High School Diploma or CDA with three years Early Childhood experience and ability to work continuously toward an Associate’s Degree in Early Childhood Education.  Proven proficiency in verbal and written communication skills.

Essential Functions:

Classroom Duties

• Use the Creative Curriculum and the Head Start Child Outcomes Framework and Teaching Strategies Gold to create a developmentally appropriate learning environment for all children
• Follow lesson plans already created by permanent classroom teacher. (For short-term substitutes.)
• Complete lesson plans that reflect planning for individuals, small and large groups including IEP/IFSP goals and objectives as needed. (For long-term Substitutes.)
• Collect anecdotal notes on students. (For long – term and short term Floaters)
• Complete Teaching Strategies Gold requirements (For long-term Floaters.)
  • Input anecdotal notes
  • Complete quarterly checkpoints
  • Conduct Parent Conferences using the Family Conference form in TSG
• Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
• Follow the balanced daily schedule of child initiated and adult directed activities.
• Continue any modifications that are made to include children with special needs.
• Provide experiences and learning materials that are representative of children’s cultures.
• Communicate effectively with families during daily contact at the center.
• Complete daily health inspections and follow-up documentation.
• Complete and submit accident reports in the required time frame.
• Monitor classroom and playground for health and safety concerns.
• Ensure that sanitation, hygiene procedures and health practices are strictly adhered to daily.

Nutrition Duties

• Responsible for the preparation of foods in order that sufficient amounts are prepared, high quality is maintained, and CACFP standards are met.
• Prepare and serve breakfast, lunch and snack within designated time frame according to menus, utilizing child size utensils during mealtime.
• Prepare and serve special diets as prescribed by a physician or other certified personnel.
• Check and store all food and non-food items in an orderly manner and report any shortages, defective items and other discrepancies to direct supervisor.
• Store food to meet Environmental requirements.
• Keep entire kitchen area clean daily, including stove, refrigerator, cabinets and equipment.
• Keep trash cans cleaned, lined, emptied and trash removed daily in kitchen area.

Custodial Duties

• Sweep, mop and/or vacuum all floors.
• Clean restrooms and replenish paper products.
• Ensure implementation of State Licensing Regulations, Head Start Performance Standards and agency policies and procedures.
• Keep trash cans cleaned, lined, emptied and trash removed daily in all areas.
• Other duties, as assigned.

Program Description/Summary: CCANO’s Unaccompanied Children’s Project serves unaccompanied immigrant children who were temporarily in custody of the Office of Refugee Resettlement (ORR) and reunified with sponsors. The Program aims to provide legal representation for over 650 clients a year, as well as case management and social service referrals, counseling, and other clinical interventions for a subset of clients with special needs. The Bilingual Case Manager will provide social support services and referrals to these children who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation.

Essential Job Functions:

Provide culturally and linguistically appropriate post-placement services and comprehensive case management services for children recently reunified with sponsors, including:

• Conduct psychosocial assessments and background interviews using child welfare principles and social work best practices
• Develop individual service plans and monitor client progress with pa1ticular attention to culture, language, and special circumstances;
• Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, education services, );
• Coordinate with key stakeholders – Includes building a network of relationships with social service and outside care providers to ensure holistic care
• Conduct outreach to the community- Includes developing and updating referral resources and psychosocial resource materials to meet the special needs of recently released unaccompanied children, may also include development and co-facilitation of group activities for clients and families;
• Develop, maintain, and update case management files and reporting databases to ensure timely compliance with monitoring and documentation standards; maintain confidentiality of information;
• Submit regular written reports as required and track individual progress via relevant database(s);
• Assist attorneys to identify cases in need of more specialized case assessment, develop child­ friendly interviewing skills, develop strategies for legal case management, work with clients to prepare supporting documentation for their legal cases, and provide in-court interpretation as needed.

Qualifications:

• Spanish reading, writing and speaking fluency required;
• Bachelor’s degree required with emphasis on psychology/sociology/ Latin American studies preferred;
• Two years of relevant experience with a minimum of one years’ experience in case management preferred, particularly working with, serving, and advocating on behalf of immigrants and/or experience in child welfare, child placements, and family preservation;
• Ability to work with a culturally diverse population and sensitivity to the special needs of multi­ cultural immigrant children, adults, and families;
• Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
• Ability to prioritize duties in a fast-paced environment;
• Good knowledge of relevant community resources in the Greater New Orleans area;
• Comprehensive knowledge of software appropriate to the office environment;
• Must have a valid driver’s license, insurance, a clean driving record, and personal Position may require frequent local and long distance travel and ability to travel with limited notice.

Job Status: Full-time (Exempt)

Application Deadline: Applications accepted on a rolling basis.

To apply, please email cover letter and resume to akdelage@ccano.org with subject heading: “Bilingual Case Manager.”

Program Description/Summary:  CCANO’s Refugee Services Program provides holistic case management to support refugee self-sufficiency and integration for many clients a year.  The Case Manager ensures that refugee clients receive quality and timely services and that program objectives are met.  They help to develop individualized self-sufficiency plans and identify client driven goals as well as provide clients with appropriate assistance to access health, social, and other services in order to achieve those goals.

Essential Job Responsibilities:

• Provide case management services to ORR eligible clients for predetermined length of eligibility. Services include intake, home visit(s), development of self-sufficiency plans and/or goal setting plans, access to benefits and other services, and ongoing monitoring to ensure that clients are making progress toward identified goal(s);
• Actively participate in specified required training identified by and/or necessary for providing services under specific funding sources;
• Assist clients with applications for benefits as well as develop and review service plans on a regular basis to ensure client’s access to all necessary health and social services, as well as enrollment and attendance in school, ESL, cultural orientation, access to employment services and others as needed;
• Coordinate with Employment Services team and allies in the community to ensure team support to overcome any barriers to self-sufficiency in order to achieve client’s goals;
• Participate in scheduled case consultation/team meetings to review case plans, identify and resolve client care and service delivery issues;
• Participate in supervision and attend all organizational required trainings;
• Develop, maintain, and timely update case management systems, reporting databases, and files; maintain confidentiality of information;
• Open and maintain individual case files and ensure timely compliance with documentation standards;
• Other duties as assigned.

 Qualifications:

• Must be 21 years of age or older with 2+ years of experience in case management, customer services, social services or related field; Bachelor’s degree in social sciences valued.
• Fully bi-lingual candidates in Spanish/English required. Proficiency in other languages such as Arabic, Haitian Creole, Burmese, Tigrinya, French or others valued;
• Ability to work with a culturally diverse population by demonstrating an awareness and sensitivity to the special needs of multi-cultural, multi-generational immigrant and refugee children, adults and families.  Preference given to those from impacted communities and with demonstrated abilities to provide trauma-informed care;
• Ability to establish, build, and sustain rapport/trust with immigrant communities as well as effective work relationships;
• Commitment to being in equal partnership with the refugee and immigrant community;
• Strong organizational and delegation skills, with a focus on multi-tasking/time management capacities;
• Ability to use Microsoft Office Suite (Word and Excel) as well as aptitude in using multiple databases a plus.

CCANO is an “at-will” and equal opportunity employer that does not discriminate in its hiring practices and actively seeks a diverse applicant pool. CCANO encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, or veterans’ status. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

Job Status: Full-time (Exempt)

Application Deadline:  Hiring Immediately.

To apply, please do so online at www.ccano.org/jobs or email resume to lalvarez@ccano.org

Catholic Charities Immigration Services, a nonprofit organization, is seeking an Immigration Legal Assistant.  The Legal Assistant will support the Immigration Attorneys to prepare various aspects of a client’s immigration case, and is expected to train for accreditation to practice immigration law as an immigration representative by the Department of Justice.  Legal Assistants also serve as interpreters in English and Spanish.

Responsibilities include: Prepare applications for legal relief, conduct legal intakes, screening and assessing eligibility for legal relief, develop legal defense strategies, draft legal statements, and assist attorneys in document review and all aspects of case preparation. As a Translator/Interpreter, duties will include translation of legal forms, certificates, and declarations as well as legal interpretation at court hearings, government interviews, and with pro bono attorneys.   Legal Assistants will participate in relevant trainings, and will provide specialized trainings to staff and external parties, including attorneys. Other tasks may include corresponding with clients and government officials by phone, email and in person;  managing appointment schedules; filing deadlines and  document collection;  organizing, maintaining, and updating clients’ case files and records in physical files and case management software; payment collection/invoicing (for non-pro bono cases); mailing; assisting with special projects, as necessary.

Qualifications for the Position:

• Bilingual in Spanish and English (written and oral) required.
• Bachelor’s degree strongly preferred.
• Experience working in a legal environment and/or other relevant experience working with immigrants and/or vulnerable populations strongly preferred.
• Strong interpersonal and culturally competent communication skills. Respect for others and sensitivity to the needs and legal issues affecting people of diverse backgrounds.
• Ability to work independently to manage a substantial workload with deadline pressures.
• Strong organizational skills and attention to detail for a fast-paced and high volume environment.
• Ability to maintain strict confidentiality regarding all case and client information.
• Proficiency in Microsoft Word, Excel, and Outlook, and ability to learn immigration database/software.

Candidates must successfully complete required background checks and clearances.

 Responsibilities:

• Greet and welcome clients at the office.
• Provide referrals and basic information to clients and the public in English and Spanish.
• Direct visitors to the appropriate person/office for assistance.
• Answer, screen, and forward incoming phone calls in English and Spanish or other applicable language.
• Receive, sort and distribute daily mail/deliveries.
• Ensure reception area is tidy and presentable.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).
• Update calendars and schedule appointments as needed.
• Perform other clerical duties such as filing, photocopying, ordering supplies, etc.
• Open and close the St. Lawrence office/restrooms and monitor cleaning supplies for purchase.

Qualifications:

• Bilingual in English and Spanish or another applicable language.
• High School Diploma/GED.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Excellent organization, multitasking and time management skills.
• Ability to be compassionate and calm under pressure, resourceful and proactive when issues arise.
• Hands-on experience with office equipment.
• Proficiency in Microsoft Office Suite preferred.

Job Status: Full-time (Non-Exempt), contingent upon grant funding.

Application Deadline:  Applications will be accepted on a rolling basis.  To apply, please send cover letter, resume, and three references to jward@ccano.org and rcartegena@ccano.org and include in the subject line: Receptionist.

The Supervising Attorney will provide direct supervision to our full team of 7-9 Immigration Attorneys.  Supervision includes regular communication, coaching/training/technical assistance, and oversight of legal services provided by each attorney; providing general programmatic support to each attorney to oversee workflow and performance; and service to resolve personnel, administrative, and performance issues as a link between attorneys and more senior management.

Supervisory Responsibilities include:

• Set goals for performance and deadlines in support of legal team plans and vision, and communicate them to supervisees;
• Organize workflow and ensure that employees understand their duties or delegated tasks;
• Implement consistent case management policies and procedures among attorneys and ensure adherence to legal and agency policies and procedures;
• Oversee and support employee productivity and provide constructive feedback and coaching;
• Provide regular, consistent, and transparent communication of information between senior management and supervisees;
• Hire and train all new attorneys;
• Receive feedback and grievances and resolve problems, including undertaking disciplinary actions if the need arises;
• Maintain timekeeping and personnel records;
• Prepare and submit performance reports, conduct stay/exit interviews.

The Supervising Immigration Attorney will also provide quality legal representation to an appropriate caseload of immigrant children and adults, and will prepare cases for submission to the USCIS and EOIR, including but not limited to, applications for asylum, Special Immigrant Juvenile (SIJ) status, and/or T or U nonimmigrant status, family petitions, naturalization applications, cancellation of removal, and other forms of immigration relief. S/he will also represent these clients in court when needed.  S/he will coordinate all aspects of client’s case, including client communication, relevant research, drafting personal statements, preparing immigration forms, writing briefs, drafting court motions and orders, and advocacy with law enforcement and other agencies.

Additionally, the Supervising Immigration Attorney will:

• Support the Managing Attorney and Director on legal advocacy issues related to immigration, including trainings and presentations to a wide variety of audiences.
• Participate as needed in program-wide and grant-specific data collection.
• Participate in meetings with immigration legal service community-based organizations.
• Support administrative functions in furtherance of grant implementation.

Qualifications:

The ideal candidate will be someone who will be able to provide competent and confident leadership. He/She will be well-versed in processes under the role’s responsibility and will be results-driven and focused on meeting a diversity of staff needs.

• Juris Doctor degree with active membership in a State Bar required; Louisiana license preferred.
• Bilingual in Spanish and English (writing and speaking) required.
• Minimum two years or more experience practicing immigration law, or three years of other relevant experience; clinical experience will be counted.
• Two years prior management/supervisory experience preferred.
• Demonstrated strong public presentation skills, understanding of law firm and corporate pro bono culture, and ability to represent CCANO’s legal programs before a variety of stakeholders.
• Experience with legal representation of unaccompanied children, immigration, and/or child dependency proceedings.
• Experience working with children and/or survivors of abuse and trauma preferred.
• Ability to work independently to manage a substantial workload with deadline pressures.
• Excellent communication and interpersonal skills in interacting with others of diverse cultural, geographic, and economic backgrounds in a professional and compassionate manner, including interacting with individuals experiencing substantial levels of emotional, physical, financial, or other hardship.
• Outstanding organizational and leadership skills
• Ability to use basic Microsoft Office programs and online database software.
• Candidates must successfully complete required background checks and clearances.

Job Status: Full-time (Exempt), contingent upon grant funding.

Reports to: Managing Attorney, Immigration Services

Application Deadline:  Applications will be accepted on a rolling basis.  To apply, please send cover letter, resume, and three references to ccanohr@ccano.org and jsearcy@ccano.org and include in the subject line: Supervising Immigration Attorney.

 CCANO is an “at-will” and equal opportunity employer that does not discriminate in its hiring practices and actively seeks a diverse applicant pool. CCANO encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, or veterans’ status. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application. 

Qualifications:

The primary purpose of this position is to process referrals and to offer oversight to the enrollment process while meeting all federal and state regulatory requirements.  The Lead Enrollment Specialist helps develop and implement strategies to achieve enrollment goals and develop and sustain referral relationships.

Qualifications:

• Bachelor’s degree in Business, Marketing, Social Work or related field preferred
• One year or more experience with Medicare Advantage enrollment
• One year experience working with frail, elderly or long-term care
• MDS certification

Other Skills:

• Must have proven leadership experience and skills with the ability to communicate and work harmoniously with   others in a team environment.
• Possess the ability to communicate with clarity and compassion with people of various levels of comprehension.
• Must possess the ability to plan, organize, develop, implement, and interpret PACE goals, objectives, policies, and procedures that are essential for providing quality participant care.
• Proficient in all computers systems/softwares related to the enrollment process                            

Essential Functions:

• Supervises the Enrollment Specialist(s) and department assigned assistant staff
• Markets the program to potential referral sources
• Maintains contact and builds relationships with referral sources
• Works closely with the Catholic Charities in developing marketing collateral to maximize efficacy of marketing   awareness program
• Identifies potential program enrollees
• Provides general eligibility information on PACE program for potential participants, their families, and all community referral sources
• Maintains oversight of the intake/enrollment systems
• Manages and communicates the enrollment status of all prospective participants.
• Maintains statistical data to measure, document, manage and drive effective referral and enrollment practices
• Empowers others by sharing responsibility, setting positive, attainable expectations and objectives for the     Enrollment  Department with PACE GNO while communicating a spirit of commitment, ownership and teamwork
• Maintains professionalism when faced with opposition, pressure, and/or stressful conditions that arise
• Embraces the PACE GNO mission and understands its relationship to the job position
• Works comfortably with people of varied ethnic and social backgrounds.
• Knowledgeable and adherent  to policies and procedures applicable to this position and compliant with guidelines set forth by Louisiana Department of Health and CMS
• Self-directed, completes tasks with accurate documentation in a timely fashion
• Flexible in work assignments and scheduling to meet the objectives of PACE GNO
• Maintains current knowledge of governing rules, regulations, and other applicable standards as related to PACE
• Develops and ensures implementation and maintenance of enrollment policies and procedures  and PACE GNO Enrollment are in accordance with regulatory requirements and ensures compliance so as to satisfy any audits or probes by internal or external entities
• Monitors changes in regulations, procedures, guidelines and standards, ensuring compliance with requirements of eligibility, enrollment processes, third party data collection and maintenance.

Summary

The Maintenance Worker II is responsible for maintaining a safe, clean and orderly environment in and around the facility, with special emphasis on the floors.

 Minimum qualifications:

High School Diploma/GED, valid driver license, and an acceptable accident/violation motor vehicle record (as determined by insurance carrier).

Knowledge, skills and abilities:

This position requires the skills necessary to communicate with all other personnel.

Essential functions:

1. Maintains and provides for the upkeep of the building grounds, content and related equipment.
   1. Sweep and wet mop or scrub all tile floors.
   2. Strip, wax, and buff tiled areas as needed.
   3. Perform work on floors in a manner, which minimizes inconvenience and hazards to staff and clients.
   4. Shampoo all carpet as requested throughout the facility.

• Performs routine inspections on equipment and vehicles if applicable, to insure it safety and performance.
• Assist Maintenance Supervisor as requested.
• Perform other duties as directed.
• Physical Activities: Moderate physical activity performing somewhat strenuous daily activities of a primary product/technical nature.          

1. Standing between 33% to 66% of time worked.
2. Walking over 66% of time worked.
3. Sit less than 33% of time worked.
4. Able to use hands to finger, handles, or feel over 66% time required.
5. Able to reach with hands and arms required over 66% of time.
6. Must have ability to climb, balance, stoop, kneel, crouch, or crawl between 33% to 66%.
7. Effective communication with the ability to talk and hear over 66% time required.
8. Less than 33% time needed for taste or smell.
9. Minor exposure to air contamination (i.e. dust, fumes, and disagreeable odors).
10. Must be able to lift and carry items up to 100 pounds.
11. Environmental Demands: Outdoor and indoor work environment with adequate ventilation.

• Less than 33% of time exposed to the following

1. Wet or humid conditions.
2. Work near moving mechanical parts.
3. Outdoor weather conditions.
4. Extreme cold (non-weather).

• Between 33% and 66% of time working in the following conditions:

1. Extreme Heat (non-weather)
2. Risk of electrical shock
3. Vibration 

• Noise level can become loud (factory setting).

Responsible for the direct social work case management services to participants of both Adult Day Health Care Center locations.  Provides social services support to include participant screening, case management, counseling and referral and administrative duties.

Qualifications:

Master’s Degree from an accredited School of Social Work with two years experience in a health related area.  Must have the following licensure, registry or certification:  LMSW, LISW.  Should possess a valid driver’s license and reliable transportation.  Position requires individual therapy skills geared to geriatric patients, analytical thinking and problem solving abilities.  Work performed includes visits to private homes of enrollees.  Position requires frequent travel in and around Jefferson Parish area. 

Essential Functions:

• Participates in care planning and ongoing re-evaluations of participant’s case.
• Maintains current written case management records, including periodic reassessments of program participants.
• Provides individual and family counseling, develops and leads group counseling and activities.
• Refers participants to appropriate community agencies or facilities, acts as a liaison with such organizations and as advocate for participants.
• Encourages effective relationships amongst staff geared to the building and maintenance of a cohesive team.
• Consults with and advises staff members as to the relationship of social, emotional and cultural factors to health and medical care, and as to the availability of social services in the community.
• Participates in program and policy development of the social work component of the program.
• Conducts periodic assessments
• Communicates participant changes to team members
• Participates in the coordination of a 24 hour care delivery
• Completes all documentation in the medical record as required
• Data management in LAST system and Client Track System
• Participates in Outreach and Enrollment as required.
• Assists with Participants as needed.

The Certified Nursing Assistant performs routine duties to insure client comfort, hygiene, and well-being.  The position requires experience with the client population and must demonstrate competency in direct client care such as trach care and administering gastrostomy tube feedings.  Additionally, the CNA is required to effectively communicate orally and in writing.  The CNA’s report to the Clinical Supervisor

Minimum Qualifications  

High School Diploma/GED and a current Louisiana Certified Nursing Assistant certification.

Knowledge, Skills and Abilities

• Experience and knowledge with target population
• Ability to lift 50lbs
• Excellent communication and written skills
• Able to articulate medical recommendations between medical professionals and nursing staff

Essential Functions

• Performs routine daily duties in caring for clients under supervision
• Performs duties to ensure clients comfort and daily hygiene
• Performs duties in a manner that assures the client personal privacy and self-respect.
• Accompanying clients to medical appointments and emergency room visits (may require reporting early and/or staying past usual scheduled work shift.)
• Accompanying clients on community outings
• Maintains clean environment in Nursing treatment room, client bedside medical carts, equipment and supplies.
• Assist with housekeeping duties within the facility and specifically nursing areas
• Participate/attends all required in-service training, staff meetings and program functions
• Timely completion of all required reports
• Performs any other duties as directed by the supervisor

 Physical Demands

• Moderate physical activity performing somewhat strenuous daily activities of a primary administrative nature

1. Stand less than 33% of time
2. Walk between 33% and 66% of time
3. Use hand to finger, handle or feel required over 66% of time
4. Use of hands and arms to reach over 66% of time
5. Climb stairs between 33% and 66% of time
6. Full ability to talk and hear
7.  Correctable vision required
8. Able to lift/carry up to 30lbs+

Summary: 

The Direct Service Worker is responsible for providing individualized and custodial care and supervision to clients with physical and intellectual disabilities, under the direction of the supervisor. Direct Service Workers provide supervision for clients in order to guard their safety and well-being. They also supervise active treatment program activities and community integration

Qualifications:

Pass competency test, valid driver license, and an acceptable accident/violation motor vehicle record.

Essential functions:

• Participate in the development and implementation of individual program plans.
• Provide Custodial Care (lifting, bathing/assisting bathing, feeding/monitoring meal

    time, transferring, changing of clothes/diapers) of clients.

• Assisting clients with daily living skills and document accordingly.
• Administer medication if appropriate.
• Provide assistance in monitoring client health in accordance with client’s health

    care plan.

• Drive, assist, and attend to clients on visits to hospitals and various other provider

    services in the community.

• Provide routine maintenance of clients’ equipment and

    physical plant operations:

• Maintain client habilitation and health care equipment.
• Maintain cleanliness and safety of facility.
• Perform other duties as requested by the supervisor, including, but not limited to:
• Attend and participate in staff and client related meetings.
• Successfully complete all required in-service training.
• Effectively communicate needs and concerns of clients to their supervisor/nursing

     department.

• Physical/Environmental demands:

Physical Activities: Moderate physical activity performing somewhat strenuous daily activities of a primarily product/technical nature.

1. Stand between 33% to 66% of the time.
2. Walk up to 33% of the time.
3. Use hands to finger, feel or handle over 66% of the time.
4. Stoop, kneel, crouch or crawl between 33% to 66%.
5. Requires the ability to hear and talk.
6. Ability to lift/carry up to 50 pounds over 66% of time worked required
7. Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

Environmental Demands:

1. Noise level can become loud (factory setting).
2. Minor air contamination risks (disagreeable odors).
3. Position requires working around various moving parts up to 66% of time.
4. Up to 66% of time may be in outdoor setting.
5. Exposure to various cleaning chemical up to 66% of time.
6. Risk of radiation (x-ray of clients) up to 66% of time.
7. Minor exposure to vibration, less than 33% of time.

 Summary:

The Cook is responsible for preparing meals. 

Minimum qualifications:

High School diploma or a GED, a valid driver license and 6 months experience preferably in a school or hospital setting.

Knowledge, skills and abilities:

This position requires the knowledge and understanding of the basic principles of food preparation with the capability of preparing large or prescribed quantities of food.   It also requires the ability to serve the meals

Essential functions:

• Prepare well-balanced and appetizing meals with approved menus.
• Maintains a clean and sanitary work, dining, and storage area.

• Serves the prepared meals in a timely and organized fashion.

• Receives and stores food supplies.
• Sets up catered events at work location.
• Maintains effective communication with the staff and supervisor.

• Maintains proper documentation of meals served and prepares other paperwork as directed.
• Maintains cleanliness of appliances and fixtures.

• Performs other duties as directed by the supervisor.

Physical Demands:

Moderate physical activity performing somewhat strenuous daily activities of a primary product/technical nature.

• Stand between 33% to 66% of time.
• Walk more than 66% of time on a wet surface.
• Use of hand to finger, handle or feel required more than 66% of time.
• Use of hands and arms to reach required more than 66% of time.
• Full ability to talk and hear in a moderate to loud noise environment.
• Full vision is required.
• Ability to lift up to 30 pounds required more than 66% of time.

Summary

The Licensed Practical Nurse provides nursing care to patients in conformance with recognized techniques and procedures, established standards, state regulations and administrative policies.

Minimum Qualifications:

Must be a graduate of an accredited school of practical nursing and posses a current Louisiana license to practice nursing. One year of experience in the field of practical nursing is preferred

Knowledge and Abilities:

This position requires knowledge of patient population. It requires interpersonal skills and the ability to communicate effectively at all levels.

Essential Functions:

• Administers and records medications, treatments, and therapeutic measures as prescribed by the physician, noting any reactions or
• Maintains records and reports as
• Participates in developing, implementing and reviewing nursing plans of
• Participates in training and instruction of other
• Informs the supervisor of any changes in physical conditions of patients, facility problems, or other matters of importance as stated in guidelines and
• Attends required in service and staff
• Communicates effectively with all levels of staff, patients and
• Participates in continuing education to meet professional
• Performs other duties as directed by the
• Physical Demands: Physical Activities: Moderate physical activity performing somewhat strenuous daily activities of a primarily product/technical
  1. Stand between 33% to 66% of the
  2. Walk up to 33% of the
  3. Use hands to finger, feel or handle over 66% of the
  4. Stoop, kneel, crouch or crawl between 33% to 66%.
  5. Requires the ability to hear and
  6. Ability to lift/carry up to 50 pounds over 66% of time worked required
  7. Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and

Reports to:

LP  Coordinator