Spirit of Hope Disaster Response Services



Hurricane Ida Relief

Our hearts, thoughts, and prayers are with everyone who has been impacted by Hurricane Ida. We are here to help our brothers and sisters in the community with their needs in the midst of this suffering. Catholic Charities is assessing damage to our facilities and developing our short and long-term responses to Hurricane Ida.

Contact Us
If you have been impacted by Hurricane Ida and need assistance in the parishes of Orleans, St. Charles, St. John the Baptist or St. Tammany please contact us by calling 985-605-5846 or click here.

If you are in the parishes of Ascension, East Baton Rouge, East Feliciana, Livingston, Pointe Coupee, St. Helena, Tangipahoa, Washington, West Baton Rouge or West Feliciana area please call 800-560-0200.

If you are in the parishes of Assumption, Iberville, Jefferson, Plaquemines, St. Bernard or St. James please call 504-224-4622.

If you are in the parishes of Iberia, Lafourche, St. Martin, St. Mary or Terrebonne please call 985-302-0135.

For more information on the Louisiana Disaster Case Management Program go to: Getagameplan.org/idadcmp

Flyer for LADCMP

Parish Sites for Disaster Response:

Orleans Parish: https://ready.nola.gov/home/

Jefferson Parish: https://www.jeffparish.net/departments/public-information-office/Hurricane-Season-Dashboard

St. Bernard: https://www.sbpg.net/AlertCenter.aspx?AID=Hurricane-Ida-Assistance-and-Response-In-11

St. John https://www.sjbparish.gov/Announcements/Hurricane-Ida

St. Charles https://www.stcharlesparish.gov/government/special-sections/hurricane-preparedness/tropical-weather-update

St. Tammany http://www.stpgov.org/files/Departments/DHHS/CAA/CRL2021.pdf

Washington: http://www.washingtonparishalerts.org/

Disaster Case Management Program


Disaster case management is a process where a case manager serves as a single point of contact for individuals or families who were impacted by the floods. This person helps households return to a state of self-sufficiency. The case manager can help families identify their unmet needs, present these needs groups providing assistance to victims and coordinate with volunteer groups for home repairs. They also help clients get connected to services, provide referrals to the appropriate agencies, and help them access services such as government benefits,  SNAP, SBA and FEMA applications and appeals, mental health services, housing, home repairs, transportation, and other essential services.


DCMP Contact Information
Main Line: 985-605-5846
(For clients looking for assistance, clients will be screened, provided with initial info and assigned a case manager)
Name Address Hours of Operation
North Shore Catholic Center 4465 Hwy 190 E, Service Road, Covington LA 70433 M to Th 9:00-5:00 By Appointment
Program Manager Stephanie Dupepe [email protected] 985-605-5847


Disaster Response History

Catholic Charities is always called on in times of difficulty and has served the region since 1727. As needs in the community arise, we are able to offer a swift and effective response. We have a proven track record of assisting our community during troubled times.

Hurricane Isaac, 2012

Catholic Charities Archdiocese of New Orleans was designated as the lead agency in coordinating local and federal assistance in the aftermath of Hurricane Isaac.  Through an $8 million grant from the Federal Emergency Management Agency (FEMA) via the Louisiana Department of Children and Family Services,  Catholic Charities established the Hurricane Isaac Disaster Case management program to assist 1225 people still struggling to rebuild their homes and lives after the damage caused by Hurricane Isaac. Through the Hurricane Isaac Disaster Case Management Program (DCMP), families and individuals in need of recovery assistance were connected to available services and material goods, including long-term sustainable housing, employment, furniture, appliances, counseling services, and more.

Deep Water Horizon Oil Spill, 2010

In response to the devastating effects of the Deep Water Horizon Oil Spill in April 2010, Catholic Charities established the Spirit of Hope program that offered behavioral health and supportive services for the families and individuals living in Louisiana’s coastal parishes.  Additionally, in October 2010, CCANO secured a $6.7 million grant from British Petroleum (BP) to provide behavioral health services in the affected parishes (Jefferson, Lafourche, Orleans, Plaquemines, St. Bernard, St. Mary, St. Tammany, and Terrebonne).  Through this grant, the Spirit of Hope Collaborative was established bringing together 15 non-profits from the affected regions. Spirit of Hope helped minimize the impact of the BP oil spill disaster through outreach, community engagement, education, counseling services, and psychiatric services.

Hurricane Katrina, 2005

In the aftermath of Hurricane Katrina, Catholic Charities worked tirelessly to coordinate assistance and relief for the people of the Greater New Orleans Area. Within the first year of recovery, Catholic Charities had made strides in reestablishing existing programming and strategically establishing points and programs of assistance in neighborhoods most affected by Katrina including housing, healthcare, education, and economic development. Our response influenced a national model of disaster case management for future disasters.

In addition, Catholic Charities established Operation Helping Hands in 2005, to aid elderly and disabled residents in the gutting and rebuilding of homes destroyed by floodwaters. Over 29,000 volunteers from across the country joined us in the rebuilding efforts. The program is reactivated based on disaster recovery needs after a major storm.

Operation Helping Hands, 2005-2012

Operation Helping Hands was proud to have welcomed 29,730 volunteers to New Orleans from 2005-2012. The volunteers came from across the U.S. and sometimes from across the globe giving  850,184 hours of time to rebuild Katrina-damaged homes of elderly and disabled New Orleanians. In sum, the volunteers gutted 1,983 homes, rebuilt 211 homes, and painted 413 homes.

In the aftermath of Hurricane Isaac, Operation Helping Hands helped homeowners in Plaquemines and St. John the Baptist Parishes who were affected by this devastating storm. In partnership with Cornerstone Builders and Community Staffing Services (CSS), OHH completed 78 relief projects. Several volunteer groups assisted in both locations. The work of OHH and its partners included everything from gutting and cleaning out household items to hanging drywall and finishing it, as well as doing home rebuild assessments to help the long-term recovery group.

Stay On Mission

For justice news, community updates, and service opportunities, subscribe to CCANO’s e-newsletter.