The magnitude of beginning my journey with Catholic Charities just as the agency embarks on its second Century of Service in the Archdiocese is not lost on me. It is important to pause and acknowledge this profound significance while I navigate and acquaint myself with the nearly two dozen programs here. These programs have been integral to shaping the South Louisiana community for the last 100 years, inspiring generations to look out for one another.

Any trepidation I might have felt as one starts a new career was easily unfounded. Just as Catholic Charities welcomes everyone with no bias, I too have felt the same inclusiveness. As we embark on this new Centennial, I have quickly experienced what has made this organization so singular over the last 100 years. I was fortunate enough to be able to spend several weeks with Sr. Marjorie as she prepared for retirement after 12 years at the helm. I am grateful for her time, attention, and continued support. Her impact here will be felt for many years to follow.

I was also blessed to be present during some notable milestones and events for Catholic Charities. At the Centennial Mass at St. Louis Cathedral in November, I realized how powerful 100 years of service truly is. It filled me with deep gratitude that further inspired me to unite with everyone to continue this agency’s vital mission. I also saw firsthand the compassion of our neighbors during our Thanksgiving basket drive and Christmas drive. There is no doubt I am in the right place, where God has called me to be.

Additionally, I witnessed how the community bands together during times of heartache. Following the devastating events on New Year’s Day on Bourbon Street, Deacon Martin and I were invited to represent Catholic Charities at an interfaith prayer service at St. Louis Cathedral, attended by then President Joe Biden and First Lady Jill Biden.

Cynthia carries a candle during an interfaith prayer service for the victims of the Bourbon Street attack. Photo courtesy of the Clarion Herald.

We each carried a candle up the main aisle memorializing one of the victims. It was an incredibly emotional experience that I will never forget. I believe this solidarity I shared with those gathered is a reflection of the legacy and work of Catholic Charities over the last century as we offer hope, comfort and services to all. I want to assure all those seeking refuge in the shadow of desperation that they can always rely on Catholic Charities.

I owe a debt of gratitude to Fr. Tim Hedrick, the pastor of St. Catherine of Siena. His inspiring leadership has not only enriched my life as a Catholic but also ignited my passion for parish ministries. Through his guidance, my spirituality and relationship with Christ have flourished.

I’m invigorated by what is to come in 2025 and beyond and look forward to learning everything about our programs as well as developing relationships with staff , volunteers, supporters and friends. I look forward to taking this journey with all of you as we honor the past while building a brighter future together.

With gratitude and blessings,

Cynthia T. Hayes
President and CEO
Catholic Charities Archdiocese of New Orleans