Deaf Action Center
Deaf Action Center (DAC) of Catholic Charities Archdiocese of New Orleans provides professional sign language interpretation by certified interpreters and supportive services for people who are deaf, deaf-blind or hard of hearing. Our interpreter staff is certified by the Registry of Interpreters for the Deaf (RID) and the Deaf Action Center is a registered testing site for interpreters looking to achieve RID certification. Our services connect people who are deaf, deaf-blind, hard-of-hearing, and/or speech disabled with access to the larger community. These services include professional and certified sign language interpreters, information and referrals, client support and emergency interpreting services.
The Deaf Action Center serves the Greater New Orleans Area in addition to the parishes of Jefferson, St Bernard, St Tammany, St John, St Charles, Plaquemines and Houma-Thibodaux.
Shari Bernius, CSC – Administrator
firstname.lastname@example.org | (504) 615-7122 – FaceTime/Text/Voice
Jennifer Guerrieri, NIC – Interpreter Coordinator
email@example.com | (504) 432-5794
Sign Language Interpreting
A deaf person has a right to the services of a qualified interpreter under the LA Legislation (R.S. 46:2361-2372) and the Americans with Disabilities Act of 1990.
Deaf Action Center of Catholic Charities Archdiocese of New Orleans provides professional American Sign Language interpreters and c-print and real-time captionists. Our interpreters are certified by the Registry of Interpreters for the Deaf (RID). Services facilitate communication between deaf persons and their service providers, including doctors, attorneys, etc. Not only does this address a vital need for persons who are deaf, but it also assists service providers in complying with the current legislation requiring equal accessibility to deaf consumers. These services are offered at a fixed fee.
For interpreting requests and information call (504) 432-5794 or email JGuerrieri@ccano.org
For Emergency Interpreting Services, after hours or on holidays, call (504) 432-5794 or (504) 615-7122.
Client Support Services
The DAC connects people with options to enhance their independence. The DAC provides information and education to the community regarding legislated rights and privileges of persons who are deaf or hard-of-hearing. Brochures explaining the aspects of these federal and state laws are provided. Clients learn about their rights under the Americans with Disabilities Act and are instructed in methods of self-advocacy. The DAC also works with other service providers as a consultant for accessibility requirements.
Deaf Action Center is a clearinghouse for information on deafness and services for deaf and hearing people. If other services are needed, the Deaf Action Center can refer clients within our vast network of community partners.
Resources for Communicating with the Deaf and Hard of Hearing
Check out our YouTube page for videos in American Sign Language detailing what to do in case of weather-related emergencies like flash floods, tornadoes and hurricanes. You can also select the specific video below.
Weather Watches & Warnings
Special needs in emergencies
Special health care needs in emergencies
Planning for hurricanes
On the road
Make evacuation plans
Before the hurricane
After the hurricane
- ADA Effective Communication for Deaf and People of Hard of Hearing – from Disability Law Center. General info on the rights under the Americans with Disabilities Act for people who are deaf or hard of hearing.
- An ADA Guide for Local Governments: Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities – A 11-page illustrated publication that provides guidance on preparing for and carrying out emergency response programs in a manner that results in the services being accessible to people with disabilities.
ADA Checklist for Emergency Shelters – General information
- ADA Guide for Law Enforcement Officers – Communicating with People Who Are Deaf or Hard of Hearing – ADA Guide for Law Enforcement Officers
- ADA Hospital and Health Care Settings Guide – Communicating with People Who Are Deaf or Hard of Hearing in Hospital or Healthcare settings
Below are a list of videos to help navigate the disaster recovery process:
- We Prepare Every Day
- Just Ask
- Denial Letter
- Emotional Assistance
- Disaster Recovery Center
- Appeal Process: YOU CAN APPEAL
- FEMA Assistance Does Not Impact Government Benefits
- “Up in the Air”: FEMA looks at the impact of Home Elevation on Accessibility
- Disability Integration works with Disaster Survivor Assistance