Shari Bernius Deaf Action Center

Deaf Action Center

Deaf Action Center (DAC) of Catholic Charities Archdiocese of New Orleans provides professional sign language interpretation by certified interpreters and supportive services for people who are deaf, deaf-blind or hard of hearing.  Our interpreter staff is certified by the Registry of Interpreters for the Deaf (RID) and the Deaf Action Center is a registered testing site for interpreters looking to achieve RID certification.  Our services connect people who are deaf, deaf-blind, hard-of-hearing, and/or speech disabled with access to the larger community. These services include professional and certified sign language interpreters, information and referrals, client support and emergency interpreting services.

The Deaf Action Center serves the Greater New Orleans Area in addition to the parishes of Jefferson, St Bernard, St Tammany, St John, St Charles, Plaquemines and Houma-Thibodaux.

Shari Bernius, CSC – Administrator | (504) 615-7122 – FaceTime/Text/Voice

Jennifer Guerrieri, NIC – Interpreter Coordinator | (504) 432-5794


Sign Language Interpreting

A deaf person has a right to the services of a qualified interpreter under the LA Legislation (R.S. 46:2361-2372) and the Americans with Disabilities Act of 1990.

Deaf Action Center of Catholic Charities Archdiocese of New Orleans provides professional American Sign Language interpreters and c-print and real-time captionists.  Our interpreters are certified by the Registry of Interpreters for the Deaf (RID). Services facilitate communication between deaf persons and their service providers, including doctors, attorneys, etc. Not only does this address a vital need for persons who are deaf, but it also assists service providers in complying with the current legislation requiring equal accessibility to deaf consumers. These services are offered at a fixed fee.

For interpreting requests and information call (504) 432-5794 or email

For Emergency Interpreting Services, after hours or on holidays, call (504) 432-5794 or (504) 615-7122.


Client Support Services

The DAC connects people with options to enhance their independence. The DAC provides information and education to the community regarding legislated rights and privileges of persons who are deaf or hard-of-hearing. Brochures explaining the aspects of these federal and state laws are provided. Clients learn about their rights under the Americans with Disabilities Act and are instructed in methods of self-advocacy. The DAC also works with other service providers as a consultant for accessibility requirements.

Deaf Action Center is a clearinghouse for information on deafness and services for deaf and hearing people. If other services are needed, the Deaf Action Center can refer clients within our vast network of community partners.


Resources for Communicating with the Deaf and Hard of Hearing

weather Resources

Check out our YouTube page for videos in American Sign Language detailing what to do in case of weather-related emergencies like flash floods, tornadoes and hurricanes. You can also select the specific video below.

Weather Watches & Warnings
Thunderstorms Approaching
Special needs in emergencies
Special health care needs in emergencies
Planning for hurricanes
On the road
Make evacuation plans
Flash floods
Evacuation info
Before the hurricane
Alert notification
After the hurricane

ADA Resources

ADA Checklist for Emergency Shelters – General information

ADA Guide for Law Enforcement Brochure

FEMA Resources

Below are a list of videos to help navigate the disaster recovery process:



Stay On Mission

For justice news, community updates, and service opportunities, subscribe to CCANO’s e-newsletter.