Thank you for your interest in Catholic Charities Archdiocese of New Orleans. Catholic Charities Archdiocese of New Orleans is an equal opportunity employer. In addition to full-time and part-time employment, there are a variety of ways you can take part in our mission of service to the poor and vulnerable. Learn more about volunteering with Catholic Charities.
Employment listings are updated weekly. Last Update: January 20, 2017
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Catholic Charities Archdiocese of New Orleans has openings for the following positions:
Resource Coordinator – The resource specialist supports the work of case managers throughout the agency by being a part of the process involving the administration, acceptance, allocation, and delivery of in-kind donated items. Valid driver’s license/chauffeur license required, Teamwork, Coordination, Organization, Planning, Time Management, Reporting Skills, Inventory Control, Documentation Skills, Equipment Maintenance, Data Entry Skills, Dependability, Communication Skills, case work/ management experience preferred, high school degree required.
FOOD FOR FAMILIES
CDL Driver (Baton Rouge) – Responsible for activities related to delivery of commodity foods; assists in other activities related to receiving , storing, packing and delivering food, as needed; may assist serving participants at food sites; works with diverse groups of people. Position requires frequent lifting and moving; must be able to lift 50 lbs. High school diploma or equivalent, one year driving experience preferred. Needs to read and write legibly and use math skills. Must have medical exam and pass initial and random drug/alcohol screening. Valid Louisiana CDL license required. Need for Baton Rouge Louisiana.
Packer – Responsible for packing food boxes for participants and recording inventory of stored food items. Packers on mobile crew are also responsible for assisting in the loading and unloading of vehicles. Must be able to lift at least 40 pound boxes. High school diploma /GED preferred. Need to read and write legibly with basic math skills.
LPN (PRN) – The Licensed Practical Nurse provides nursing care to patients in conformance with recognized techniques and procedures, established standards, state regulations and administrative policies. Must be a graduate of an accredited school of practical nursing and posses a current Louisiana license to practice nursing. One year of experience in the field of practical nursing is preferred. This position requires knowledge of patient population. It requires interpersonal skills and the ability to communicate effectively at all levels.
RN (part-time and full-time) – Must serve on the Interdisciplinary Team and monitor overall health needs of participants. Serve as liaison between the participant and medical resources. Medication review for each participant monthly and when medication changes occur, evaluate need for lab monitoring, make referrals to the primary care physician as needed. Determine if medications are properly administered in center, supervise medication administration of participants. Coordinate in-service training for both staff and participants. RN License /Experience with geriatrics or developmentally disable required.
Early Head Start Teacher (St. Paul) – The Early Head Start Teacher works under the supervision of the Center Director. The Early Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. Infant Toddler CDA. Associates Degree in Early Childhood Education preferred.
Family Advocate (St. Paul/St. Mary (Part-time) EHS/HS) – The Family Advocate is the outreach person for Catholic Charities Head Start Program, to families of the preschools of the community. She/he coordinates Parent Empowerment Programs and responsible for the Head State Parental Involvement Program. She/he is responsible for compliance regulations in regard to Head Start Program. Primary responsibility for planning, organizing, and implementing the Family and Community Partnership service area. Recruits and enrolls children. Develops and implements Individualized Family Partnership agreements with parents. Acts as community liaison for the agency.
This position requires strong organizational, interpersonal, and communication skills, as well as the ability to manage projects and be attentive to details. It requires the ability to function independently as a leader, delegate and partner with a core management team. The position requires a commitment to excellence in customer service and the ability to work in close collaboration with the Family Advocates. It requires dedication to ensuing the fulfillment of the mission and vision of the agency.
Family Advocates who enroll Head Start/Early Head Start children must have the knowledge and skill necessary to develop consistent, stable, and supportive relationships with young children and their families, and sufficient knowledge to implement the Head Start Performance Standards and other applicable regulations.
A Bachelor degree in Social Work or a related field of study; Must have 3 years of experience in working with children and families; Fluent in written and spoken English. Must also possess an understanding of the Head Start philosophy. Familiarity with child development or early childhood education. Knowledge of community resources and the social services system. Experience organizing, implementing, and managing multiple responsibilities under pressure. Experience in the use of computer data base and/or word. Ability to manage time efficiently.
Maintenance Worker (Temporary) – The Maintenance Worker is responsible for the general repairs and maintenance duties required for Head Start centers. This position requires the ability to perform general repairs on the building, its contents and equipment. It also requires the skills necessary to communicate with the Supervisor, and other personnel. High School Diploma/GED, valid driver license, and an acceptable accident/violation motor vehicle record (as determined by insurance carrier) required.
Teacher (St. Paul) – The Lead Teacher in any Head Start program is responsible for assisting in the planning and coordinating programs at his /her location. She/he is also responsible for supervising teachers and students at his/her location. She/he may coordinate and plan with other Head Start agencies. The Lead Teacher will assist in choosing and training staff. She/he is responsible for the planning and implementation of a comprehensive child development program that meets the Head Start definition of curriculum in all program options and setting. She/he is responsible for working with staff to provide ongoing program development that meets state and federal regulations and guidelines. Under the direction of Head Start Administrative Team, the Head Start Lead Teacher shares in the responsibility for the daily oversight of center operations, including assurance of compliance with minimum standards and standards established to assure a high-quality program. Bachelor’s degree in Early Childhood/Child Development. Proven Proficiency in verbal and written communication skills.
Teacher Mentor – To assist the School Readiness Coordinator in ensuring that all areas of the Head Start Performance Standards in the area of Education are implemented effectively and compliant in the Child Care Center Programs. The Teacher Mentor is responsible for assisting Caregivers and Teachers in the planning and implementing of the curriculum and ensuring developmentally appropriate activities for children. BA in Early Childhood Education with 2 years of teaching experience or BA in Elementary Education and/or a related field with 18 hours in early childhood education and 2 years teaching experience.
Bilingual Case Manager- CCANO’s Unaccompanied Children’s Program serves unaccompanied immigrant children who were temporarily in custody of the Office of Refugee Resettlement (ORR) and reunified with sponsors. The Program aims to provide legal representation for over 1,000 clients a year, as well as case management and social service referrals, counseling, and other clinical interventions for a subset of clients with special needs. The Case Manager will provide social support services and referrals to these children who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation.
Provide culturally and linguistically appropriate post-placement services and comprehensive case management services for children recently reunified with sponsors, including: Conduct various background interviews and needs assessments using child welfare principles and social work best practices (including but not limited to placement/home studies and need for post-release services); Develop individual service plans and monitor client progress with particular attention to culture, language, and special circumstances; Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, education services, etc.);
Coordinate with key stakeholders – Includes building a network of relationships with social service providers and establishing standard protocols and referral procedures to ensure holistic care and ongoing monitoring; Conduct outreach to the community – Includes developing and updating referral resources and psychosocial resource materials to meet the special needs of recently released unaccompanied children; Develop, maintain, and update case management systems, reporting databases, and files to ensure timely compliance with monitoring and documentation standards; maintain confidentiality of information; Submit regular written reports as required and track individual progress via relevant database(s);
Assist attorneys to identify cases in need of more specialized case assessment, develop child-friendly interviewing skills, develop strategies for legal case management, and work with clients to prepare supporting documentation for their legal cases; May train and supervise interns/volunteers and support staff. Spanish reading, writing and speaking fluency required; Master’s degree in social work from an accredited institution preferred; Two years of relevant experience and a minimum of one years’ experience in case management preferred, particularly working with, serving, and advocating on behalf of immigrants and/or experience in child welfare, child placements, and family preservation; Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families; Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
Ability to prioritize duties in a fast-paced environment; Good knowledge of relevant community resources in the Greater New Orleans area;
Comprehensive knowledge of software appropriate to the office environment; Must have a valid driver’s license, insurance, a clean driving record, and personal transportation. Position may require frequent local and long distance travel and ability to travel with limited notice.
Bilingual Clinician, Unaccompanied Children’s Program – CCANO’s Unaccompanied Children’s Program serves unaccompanied immigrant children who were temporarily in custody of the Office of Refugee Resettlement (ORR) and reunified with sponsors. The Program aims to provide legal representation for over 1,000 clients a year, as well as case management and social service referrals, counseling, and other clinical interventions for a subset of clients with special needs. The Bilingual Clinician will provide services to these children who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation.
Essential Job Responsibilities:
- Provide clinical, supportive, and crisis counseling services; individual, group and family therapy as necessary;
- Deliver evidence-based treatment intervention (i.e., Trauma-Focused Care, Infant Mental Health);
- Oversee the behavioral program or treatment interventions associated with the client’s treatment plan;
- Participate in treatment and/or multidisciplinary teams and/or peer review as required by the program;
- Provide in-depth clinical assessment, diagnosis of clinical conditions, treatment plans and intervention under appropriate supervision.
- Provide and supervise culturally and linguistically appropriate post-placement services and comprehensive case management services for children recently reunified with sponsors, including:
- Conduct various background interviews and needs assessments using child welfare principles and social work/clinical best practices (including but not limited to placement/home studies and need for post-release services);
- Develop individual service plans and monitor client progress with particular attention to culture, language, and special circumstances; Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, education services, etc.);
- Coordinate services with key stakeholders – Includes liaising and building a network of relationships with other professionals, para-professionals, and social service providers and establishing standard protocols and referral procedures to ensure holistic care and ongoing monitoring;
- Conduct outreach to the community – Includes developing and updating referral resources and psychosocial resource materials to meet the special needs of recently released unaccompanied children;
- Develop and maintain clinical records and program documentation according to contract and other relevant standards (assessments, treatment plans, progress notes, termination summaries, etc.), including maintenance of case management systems, reporting databases, and files to ensure timely compliance with monitoring and documentation standards; maintain confidentiality of information;
- Submit regular written reports as required and track individual progress via relevant database(s);
- Complete billable units and enter applicable data into data systems in a timely manner;
- Assist attorneys to identify cases in need of more specialized case assessment, develop child-friendly interviewing skills, develop strategies for legal case management, and work with clients to prepare supporting documentation for their legal cases;
- May be required to facilitate and/or support psycho-educational classes and/or groups such as parenting skills, independent living skills, anger management, behavior management, substance abuse, etc.
- Spanish reading, writing and speaking fluency required;
- Master’s degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling or other relevant behavioral science in which clinical experience is a program requirement from an accredited institution required;
- Minimum of one year of postgraduate direct service delivery required. Two years of postgraduate direct service delivery and experience working with immigrant children and families in a clinical setting experience preferred;
- Previous experience in child welfare, child placements, and family preservation preferred, with an emphasis on adolescents preferred;
- Valid clinical licensure or eligibility for clinical licensure in Louisiana;
- Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
- Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
- Ability to prioritize duties in a fast-paced environment;
- Good knowledge of relevant community resources in the Greater New Orleans area;
- Comprehensive knowledge of software appropriate to the office environment;
Must have a valid driver’s license, insurance, a clean driving record, and personal transportation. Position may require local and long distance travel and ability to travel with limited notice.
To apply, please email cover letter and resume to email@example.com with subject heading: “Bilingual Clinician, Unaccompanied Children.”
Citizenship Instructor (PRN) – Ten hours of evening classes per week will take place during four days per week, generally Monday through Thursday, at alternating sites in New Orleans, Westbank and Metairie. Assessments for class placement and post-tests for measuring progress will be administered for each student. Data will be maintained on students’ attendance, assessments scores, and pass rates on the Citizenship examination. Office hours will be provided each week, and attendance at quarterly workshops to advertise citizenship services is required. The Citizenship Teacher will present an organized series of classes to two levels of adult English Language Learners who are legal permanent residents and possibly eligible to apply for naturalization. This position requires strong organizational, time management, and communication skills plus the ability to manage multiple tasks at the same time. Requires flexibility to work with students of varying proficiency levels and literacy levels. Must be sensitive to learning style differences, cultural differences, and the varying attendance of adult learners. Must be able to collect data and follow up with students. Bachelor’s degree highly preferred. Teaching certification or enrollment in teacher training programs highly preferred. At least one year prior ESL, or Citizenship teaching experience required.
Immigration Attorney – Immigration Attorney will represent Unaccompanied Children in immigration removal proceedings, and will prepare cases for submission to the US Citizenship and Immigration Services (USCIS) and EOIR, including but not limited to, applications for asylum, Special Immigrant Juvenile (SIJ) status, and/or T or U nonimmigrant status and other forms of immigration relief. She/he will also represent these children in immigration court, and family court for predicate and custody orders in relation to Special Immigrant Juvenile Status cases. Staff Attorney will coordinate all aspects of a client’s case, including client intake, client communication, relevant research, drafting personal statements, preparing immigration forms, writing briefs, drafting court motions and orders, and advocacy with law enforcement and other agencies, and direct representation in court. May also represent women with VAWA and U-Visa petitions. Juris Doctor Degree with active membership in a State Bar, and preferably certified to practice in Louisiana. Two years or more experience practicing immigration law, or other relevant experience preferred. Experience with legal representation of Unaccompanied Alien Children preferred. Experience with immigration and/or child dependency legal clinics in law school preferred .Experience working with children and/or survivors of abuse and trauma preferred. Bilingual in Spanish and English (writing and speaking) required. Ability to work independently to manage a substantial workload with deadline pressures. Competence in communicating and interacting with others of diverse cultural, geographic, and economic backgrounds in a professional and compassionate manner, including interacting with individuals experiencing substantial levels of emotional, physical, financial, or other hardship. Ability to use basic Microsoft Office programs and online database software.
Translator (PRN) – Translation of legal documents – converting documents written in Spanish to documents written in English. Common documents include but are not limited to:
- Birth, marriage, divorce, and death certificates
- Diplomas and school records
- Police reports
- Letters and affidavits
Originate and complete a Certification of Translation of Record for translations that require notarization; complete translations in a consistent and professional format using electronic templates; properly file and maintain records of all translations received and prepared; answer phone calls and maintain record of calls received; attend trainings when assigned by Program Director or supervisor; occasionally cover reception deck during lunch and/or when receptionist is absent; other related tasks as assigned. This position is depended on the needs of our client population and will operate on an on-call/as needed basis which may vary week to week. Average expected time commitment is 2-3 days a week. Written fluency in English and Spanish required. Professional certification in translation is highly desirable. Strong and efficient computer skills; including proficiency with using templates and preparing documents in Microsoft Office for spell check, etc. and use of electronic database; organized, with as excellent attention to detail; ability to communicate well with others, including clients, attorneys , and other administrative staff members; professional phone manner, patience, and flexibility; ability to maintain effective and professional work relationships; applicants with an interest in social services, social policy and practice, or immigrant and refugee issues highly encouraged to apply.
NORTH SHORE BRANCH OFFICE
North Shore Administrative Assistant/Receptionist – This position will assist with the coordination of day-to-day operations of the North Shore Pastoral Center including: answering and directing all incoming calls, checking voicemail messages in a timely manner, scheduling the use of offices and meeting rooms for archdiocesan and Catholic Charities’ needs, maintaining event/meeting calendar for the Center, managing access cards and generally helping to ensure the smooth operation of the Center.
This position is also responsible for providing support to Catholic Charities’ programs and services. These duties will include: greeting clients and assisting with in-take, providing referrals for incoming basic needs calls and providing support/follow-up on ongoing client assistance situations, assisting in preparation of training/presentation materials, preparation of monthly expense transmittals and other financial reports and taking minutes at staff meetings.
Education/Experience: This position requires a high school diploma or GED. Three to five years of related work experience is strongly preferred.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily; the requirements listed below are representative of the knowledge, skills and/or ability required; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities: It is critical that the person in this position have strong organizational and interpersonal skills; the ability to work well and communicate effectively with clients from all socioeconomic backgrounds, race, gender, creed and age; display sensitivity, tact and responsiveness in difficult situations; maintain high level of confidentiality and use independent judgment and initiative. It is also important that this person be able to develop and maintain effective working relationships with Catholic Charities and other archdiocesan staff members, clients and other community member who may be present in the Center.
This person must also possess intermediate-level computer skills, be comfortable with using Outlook, Word and Excel, know how to use internet search engines to locate online resources and information, and have the ability to occasionally lift and/or move up to 25 pounds.
Certified Nursing Assistant (PRN) – Under the direct supervision of the Lead Certified Nursing Assistant; responsibilities include but are not limited to personal care service, non skilled treatments, assistance with toileting, feeding, lunch service, assisting with group activities, recreational activities, assist in maintaining the cleanliness of the facility, and escorting participants to and from physician appointments or other services outside of the PACE Day Center. Must have nursing assistant certification and have current CPR certification. She/he must be able to work in a team environment. High School Diploma/GED, current state certified nursing assistant license and CPR certification. One year experience in care of the elderly individuals at various cognitive levels, good interpersonal skills with the ability to handle unusual situations. Must be able to maneuver and operate general household equipment.
Enrollment Nurse – Evaluates and coordinates intake of new enrollees into the program as well as performs recertification of eligibility actives. Evaluates potential program enrollees to determine participant needs and eligibility for enrollment both in person and via phone. Completes assessments in the home of potential and current enrollees. Coordinates all level of care decisions with agency(s) designed by DHH as well as responsible for validating level of care eligibility. Maintains all required documentation. Licensed Practical Nurse preferred. Five years of experience in community health care, nursing home and /or long term care required. One year experience in elderly care. Must possess a valid driver’s license, proof of insurance and reliable transportation. Prefer experience with Medicare/Medicaid regulations with understanding of institutional level of care criteria essential. Required to pass state exam for MDS-HC certification within one month of hire and annually for continued employment License (CDL/LPN/other).
Occupational Therapist – The Occupational Therapist will evaluate and reassess participants upon referral from multi-disciplinary team. Will provide and recommend therapeutic exercises.
- As a member of the PACE Interdisciplinary team, the occupational therapist is responsible for the following:
- Regularly informing the interdisciplinary team of the medical, functional, and psychosocial condition of each participant.
- Remaining alert to pertinent input from other team members, participants, and caregivers
- Documenting changes of a participant’s condition in the participants medical record consistent with documentation policies established by the medical director
- Each occupational therapist is responsible for the following:
- An initial comprehensive assessment
- Participation in the development of a plan of care
- Annual reassessments or as a participant’s condition dictates
- Unscheduled reassessments take place either due to a change in participant status or at the request of the participant or designated representative
- Develops treatment program when indicated, sets goals and provides treatment.
- Provides supervision to program aides and other staff who are implementing an OT treatment program.
- Reviews assessments and discharges participants when appropriate.
At least two years’ experience as an OT, minimum one year experience working with a frail/elderly population. Must be licensed OT in Louisiana, valid driver’s License and reliable transportation. Demonstrate clinical competency with geriatric population. Graduate of an OT curriculum accredited by the Committee on Allied Health Education and Accreditation of the American Medical Association and the American OT Association.
Social Worker – Responsible for the direct social work case management services to PACE participants and their caregivers. Provides social services support to include participant screening, case management, counseling and referral. This Position requires good interpersonal skills and the ability to communicate effectively at all levels. The PACE Social Worker will act as a member of the Interdisciplinary Team, responsibilities will include regularly informing the interdisciplinary team of the functional and psychosocial condition of each participant; remaining alert to pertinent input from other team members, participants, and caregivers; documenting changes of a participants condition in the participant’s electronic medical record consistent with documentation policies established by PACE organization and regulations.
The PACE Social Worker is responsible for conducting and completing routine assessment; participation in the development of participant specific plan of care and [participant’s enrollment to the PACE program. Additional duties which may be required of the PACE Social Worker will include referring participants to appropriate community agencies or facilities acting as a liaison with other community based organizations and advocating for participants; participates in program and policy development of the social work component of the program. Position requires a working knowledge of therapy skills geared towards the geriatric population, analytical thinking and problem solving abilities. Master’s Degree from an accredited School of Social Work with five years of social work experience in a health related area preferably with one year within the geriatric population. LCSW required. Candidate must possess a valid driver’s license and reliable transportation. Position requires a working knowledge of therapy skills geared towards the geriatric population, analytical thinking and problem solving abilities. Preferred Education: Must be a Graduate of an accredited school of social work and possess a current Louisiana license to practice social work.
Therapy Manager – Evaluates and reassesses patients to assess mobility level and other functional abilities. Provides and recommends therapeutic exercises, gait training, ambulation, etc. Plans and develops group exercise programs for wellness and maintenance therapy for participants. Responsible for the overall therapy program and staff (employed and contracted) at PACE Senior Services.
- Licensed Physical or Occupational Therapist in the state of Louisiana
- At least five years’ experience as a PT/OT Manager.
- Minimum one year experience working with a frail/elderly population.
- A valid Driver’s license and reliable transportation.
- Demonstrate clinical competency with geriatric population.
- Conduct initial, six month, annual and SIC assessments and unscheduled reassessment of all participants’ physical condition and functional status.
- Develops treatment program when indicated, sets goals, intervention, and timeline for plan of treatment.
- Reviews, completes and coordinates participant therapy assessments and discharge plans and summaries for PACE Participants.
- Assigns and/or complete fall screenings.
- Plans and develops wellness, maintenance, exercise and therapy programs for participants.
- Provides training to participants, family members, friends, and PACE staff members for those parts of the treatment plan that can be carried out by them.
- Provides supervision to program aides and other staff who are implementing an OT treatment program.
- Reviews assessments and discharges participants when appropriate.
- Supervises and manages all Therapy Department employed and contract staff.
- Attends IDT meetings and participants in the coordination and documentation of PACE Participant Plan of Care.
- Track Schedules and Caseload, Approves Leave Requests, and Payroll Time Slips Submitted by Assigned Therapy Staff.
- Excellent to poor lighting in working environment.
- Potential exposure to patient blood/body fluids.
- Contact with patients under wide variety of environments and circumstances; i.e., irrational, hostile grieving, actively dying.
- Is capable of maintaining a staggered schedule.
- Subject to frequent interruptions and distractions within the work environment
- Probability for unexpected emergency or crisis situation to occur.
- Commute to and from business meetings.
- He/she maybe expected to lift a box of paper, which is no more than 25 pounds.
- Walk or stand for long periods.
- Climb stairs if necessary.
- Public speaking
- Extended hours in front of a computer screen and
- Carefully listen to others on the telephone.
PADUA COMMUNITY SERVICES
Food Technician (Temporary) – Prepare well balances and appetizing meal according to menus. Maintain a clean and sanitary work, dining, and storage area. Serve the prepared meals in a timely and organized fashion. Receive and store food supplies. Set up catered events at work location. Maintain proper documentation of meals served and prepares other paperwork as directed. Maintain effective communication with the staff and supervisor. Maintain cleanliness of appliances and fixtures. Perform other duties as directed by supervisor. Moderate physical activity; stand between 33%-66% of the time. Walk more than 60% of the time on wet surface. Use of hand to fingers, handle or feel required more than 60% of time. Full ability to talk and hear in a moderate to loud noise environment. Full vision required. Ability to lift up to 30 pounds required more than 66% of the time. High School diploma or a GED, a valid driver license and 6 months experience preferably in a school or hospital setting.
PRN Licensed Practical Nurses (Days/Nights, 48 hours monthly) – Responsible for assessments, documentation medication, administration, administration of prescribed treatments, care plan initiation, implementation and review, notifies supervisor/Medical Director of any changes in patient status or complications. Communicates with clients and families as required, Attends in-serve, trainings, and maintains license and certifications as required. Unencumbered Louisiana Practical Nursing License; at least 1 year of practical nursing experience in an medical-surgical, nursing home, or long term care setting. Graduate of an accredited school of practical nursing.
Service Coordinator – Manage the custodial care of 32 consumers. Ensure habilitation programs are implemented as directed, participate in program planning meetings, and provide supervision to Direct Service Workers. Requires on call-responsibilities. High school diploma, some college preferred. Experience in management, experience working with individuals with intellectual disabilities. Adult/Infant/Child CPR and First Aid/DSW or CNA.
PARISH AND COMMUNITY SERVICES
Benefits Enrollment Center Application Specialist –The Center for Benefits Access at the National Council of Aging has funded CCANO to implement a Benefits Enrollment Center (BEC). The BEC Application Specialist uses client-centered strategies in a coordinated, community-wide approach to find and enroll Medicare beneficiaries – both seniors aged 65+ and adults living with disabilities – who have limited incomes into specified benefit programs. The BEC program services are available to all clients who seek benefit application assistance through CCANO’s Food Stamps (SNAP) and Medicaid Application Centers. This position requires adequate experience and/or specialized knowledge in the State and Federal benefit programs to counsel and educate clients and perform outreach in the larger community. The successful applicant will be provided benefits program training. The position requires proven interpersonal, oral and written communication skills. This position requires proven ability to function independently with minimal supervision. The Specialist must maintain a high level of client information confidentiality.
Minimum qualifications: Bachelor’s degree in Social Work or a related social service field or a minimum of three years of work experience in the social service or related field. Proficiency in Excel, Word, and Outlook are essential and a working knowledge of Client Track is preferred. Applicant should have demonstrated the ability to relate to people of diverse ethnic and economic backgrounds and have the ability to work as part of a team. Reliable transportation and the ability to be mobile is a must since a significant portion of the time will be spent traveling between the client locations.
Essential functions of position: Enrolls clients into Benefits programs. Develops and maintains professional skills for himself/herself and support staff through in-service training and Medicaid Certification. Responsible for data entry in Client Tract to ensure quality and improve data collection. Attends weekly BEC strategy sessions and bi-weekly program sessions with Division Director as requested. Prepares a concise BEC monthly report. Physical Demands: Moderate physical activity performing somewhat strenuous daily activities of a primary administrative nature.
Parish Outreach Case Manager – The Parish Outreach Case Manager uses strategies outlined in the USCCB Salt and Light model and the 9th General Synod in a coordinated, archdiocese-wide approach to support and develop social justice programs in the Archdiocesan Parishes. This position requires adequate experience and/or specialized knowledge in the social justice programs to counsel and educate parish teams and perform outreach in the larger community. The successful applicant will be able to provided social justice program training. The position requires proven interpersonal, oral and written communication skills. This position requires proven ability to function independently with minimal supervision. The Parish Outreach Case Manager must maintain a high level of client information confidentiality.
Minimum qualifications: Bachelor’s degree in Social Work or a related social service field or minimum of three years of work experience in the social service or related field. Proficiency in Excel, Word, and Outlook are essential and a working knowledge of Client Track is preferred. Applicant should have demonstrated the ability to relate to people of diverse ethnic and economic backgrounds and have the ability to work as part of a team. Reliable transportation and the ability to be mobile is a must since a significant portion of the time will be spent traveling between the Archdiocesan locations.
Essential functions of position: Enrolls parish members into social justice programs. Develops and maintains professional skills for himself/herself and support staff through in-service training and program development. The Parish Outreach Case Manager manages a small direct assistance budget and is the regional point of contact for assistance referrals from pastors and community agencies. Other essential duties includes data entry in Client Track to ensure quality and improve data collection; attends weekly Parish Outreach strategy sessions and bi-weekly program sessions with the CCANO Division Director as requested; and, prepares a concise monthly report.
Administrative Assistant – CCANO’s Immigration and Refugee Services Programs provide holistic case management and legal services to hundreds of clients a year. The Administrative Assistant is responsible for the management of administrative, clerical and operational functions associated with Immigration and Refugee Services Programs.
Essential Job Duties:
- Provide supplementary administrative and bookkeeping services;
- Assist with collection, maintenance, and submission of data for monthly, quarterly, and/or annual reports to appropriate parties both within the agency as well as for external partners and funders;
- Assist Program Director and Program Managers with process and maintenance of all program personnel records as needed;
- Review monthly financials, under the direction of the Program Director, to ensure compliance with operations and contract requirements. Adhere to negotiated annual budget and spending requirements;
- Assist with overall supervision and monitoring of purchases to maintain inventory and track budgets;
- Assist with monitoring, balancing and requesting Refugee Cash Assistance;
- Assist the Program Director in monitoring and maintaining compliance with organization, licensing, and funding source for all program departments;
- Attend all organizational required trainings;
- Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to;
- Develop and maintain productive relations with local, state, and federal contacts;
- Able to react to change productively and handle other essential tasks as assigned;
- Maintain availability to respond to emergencies;
- Ability to perform basic office duties;
- Actively participate in supervision, weekly staff meetings and other department, agency, community and provider meetings as needed;
- Other duties as assigned
- High School Diploma or equivalent required;
- At least 2 years’ experience in office administration, billing, or accounts payable preferred.
- Ability to work in a setting with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
- Excellent oral and written communication and interpersonal skills, including maintaining effective work relationships;
- Willingness to travel throughout the GNO area;
- Must possess attention to detail;
- Flexible working hours including some evenings and possible weekends;
- Ability to exercise sound judgement in decision making practices;
- Ability to identify challenges and provide recommendation for solutions;
- Strong organizational skills, in particular time management and multi-tasking strongly valued;
- Proficiency in Microsoft Office Suite, especially Word and Excel;
- Facility with database use required.
Case Manager – CCANO’s Refugee Services Program provides holistic case management to support refugee self-sufficiency for over 250 clients a year. The Case Manager ensures that refugee clients receive quality and timely services and that program objectives are met. Develop individualized self-sufficiency plans and provide clients with appropriate assistance to access health, social, and other services in order to achieve their integration goals.
Essential Job Responsibilities: Provide case management for refugee clients for a period of at least 8 months per client from pre-arrival through arrival, intake, home visit(s), development of self-sufficiency plans, access to benefits and other services, and ongoing monitoring to ensure that clients are making progress toward self-sufficiency goal; Assist clients with applications for benefits as well as develop and review service plans on a regular basis to ensure client’s access to all necessary health and social services, as well as enrollment and attendance in school, ESL, cultural orientation, and other employment-related services; Coordinate with Employment Specialist and VISTA/volunteer mentors to ensure team support to overcome any barriers to self-sufficiency in order to achieve client’s goals; Participate in weekly case consultation/team meetings to review case plans, identify and resolve client care and service delivery issues; Develop, maintain, and timely update case management systems, reporting databases, and files; maintain confidentiality of information; Open and maintain individual case files and ensure timely compliance with documentation standards; Other duties as assigned.
Qualifications: Bachelor’s degree in social work or related field from an accredited institution preferred; Two years of case management or other related experience required; Fully bi-lingual candidates in the following languages required: Arabic/English, Spanish/English, Farsi/English. Proficiency in other languages like Creole French, French, or Dari valued; Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families. Preference given to those with experience and demonstrated ability to work with individuals who have experienced trauma; Excellent oral and written communication and interpersonal skills, including maintaining effective work relationships; Strong management and organizational skills, in particular time management and multi-tasking; Proficiency in Microsoft Office Suite, especially Word and Excel. Facility with database use required. To apply, please email cover letter, resume, and three references to Lilian Alvarez at: firstname.lastname@example.org
Community Outreach Coordinator (Part-time) – The Community Outreach Coordinator will work closely with the Refugee Services Program staff to supplement program activities and enhance services to refugee clients through community outreach, volunteer coordination, and donations, management. Conduct regular outreach to local Catholic Parishes and identify community support for Catholic Charities Archdiocese of New Orleans Refugee Resettlement Program and its clients; Connect refugee clients to Parish and community volunteers who will commit professional services, social support/mentoring, ESL tutoring, housing assistant, job training and workforce readiness skills to improve clients’ self-sufficiency and community integration. Strong verbal and written communication skills, including the ability to maintaining effective and professional work relationship. Proficiency in Arabic, Burmese, Dari, Pashto, Spanish and other languages valued but not required.
Immigration & Refugee Programs Interpreter/Translator (PRN) – The interpreter/translator will work closely with the Refugee Services Program staff to supplement program activities and enhance services to the clients by facilitating effective communication between Refugee Services staff and the clients. The interpreter/translator will convert one spoken or written language to another in order to relay complex concepts and ideas for the client(s) and our staff. Responsibilities may include: assisting with the implementation of a cultural orientation program by providing direct interpretation for Refugee clients who have just arrived in the United States from Cuba, Burma, Iraq, Syria and other countries; providing interpretation in client meetings; translating documents and materials into the target language; attending refugee services group events. He/she must have strong verbal and written communication skills in both English and one of the target languages like Arabic or Burmese. He/She must have the ability to maintain effective and professional work relationships. Applicants with an interest in social services, social policy and practice, or immigrant and refugee issues highly encouraged to apply.
This position is for a 1 year contract. This position is dependent on the needs of our client population and will operate on an on-call/as needed basis which can vary week to week.
Minimum Requirements: Verbal and Written fluency in Arabic, Burmese, Haitian Creole, Spanish or other languages required. Native fluency is highly desirable.
SPIRIT OF HOPE
Disaster Case Manager – Catholic Charities Archdiocese of New Orleans (CCANO) will be participating in the Disaster Case Management Proposal (DCMP) in Washington and St Tammany parishes. CCANO main responsibility will be to serve and coordinate services for people affected by the August 2016 floods following the guidance of FEMA-DCMP program. As a provider, CCANO will employ Case Managers who will aid clients in their recovery through direct services, advocacy, and empowerment.
This position requires strong organizational, relational, and communication skills plus the ability to manage multiple projects at the same time. Experience in Disaster Case Management highly preferred as well as knowledge of the service area, community and resources. The Case Manager will be working in a fast paced environment and should have the ability to multitask and comply with short and strict timelines and deadlines. They must be able to provide excellent customer service with care and compassion. Case manager must be willing to travel to different locations to serve clients in need, work in rural areas with high levels of poverty and must be comfortable conducting home visits and working in the field for over 80% of their time. Must have excellent communication and personal skills; proficiency in Excel and Word is essential and good working knowledge of CNA is preferred. Applicant should have demonstrated the ability to relate well to people of diverse ethnic and economic backgrounds and have a commitment to CCANO’s mission. Reliable transportation is essential as positions will be housed in St Tammany and Washington parishes.
Case Managers will serve as primary point of contact for the clients, assisting the client in coordinating necessary services and resources to address the client’s complex disaster recovery needs. They are responsible for developing strong recovery plans with client’s input. Provide caring and compassionate service for ALL people, Respect clients and the communities they represent. They must be able to work as a team and as part of a large network of organizations and of the community they represent. They must be able to provide continuity of the client’s case management services and fully comprehend and follow the sequence of delivery for disaster services. Help them restore their lives to become functional and stable and empower the client to move on. Case managers must protect client’s rights and confidential information, inform them of their rights and responsibilities and provide fair and equitable treatment. Information provided to the clients should help them make informed decisions and choices. Case managers are expected to review their cases frequently and provide regular follow-up to their clients as well as reevaluate the status of their cases to decide if the client has reached his or her objectives and next steps necessary for stabilization.
Minimum Education/Experience: A bachelor’s degree in social work or a related social service field or minimum of three years of work experience in the social service field preferred. Strong written, verbal, and interpersonal skills are a must for the position. A bilingual applicant is a plus.
SUPERVISED INDEPENDENT LIVING
DSW (evening days/night) – Assistance with daily living and household chores. Accompany consumers on community integration and scheduled doctor’s appointments. Perform gastrostomy tube feeding as well as oral feeding. Assistance with toileting, positioning, and other neon complex task. Must be able to work in a team environment with good interpersonal skills, and the ability to handle unusual situations. Must be able to work evenings, night, weekends, and holidays. High School diploma or GED required. Experience with mental disability population preferred. CNA or DSW certified / 16 hour medication administration training, must possess valid driver license and CPR card.
CATHOLIC CHARITIES IS AN EQUAL OPPORTUNITY EMPLOYER
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