Employment Opportunities

Thank you for your interest in Catholic Charities Archdiocese of New Orleans. Catholic Charities Archdiocese of New Orleans is an equal opportunity employer. In addition to full-time and part-time employment, there are a variety of ways you can take part in our mission of service to the poor and vulnerable. Learn more about Volunteer Opportunities and Internships with Catholic Charities.

Employment listings are updated weekly. Last Update: March 18, 2019

TO APPLY:
Email your resume and cover letter to ccanohr@ccano.org.
You may also fax this information to (504) 310-6945.
Please include the job title and program in your subject line.

Catholic Charities Archdiocese of New Orleans has openings for the following positions.
Click the position title to view the full job description.

ADVANCEMENT

Grants Manager
With support from program leadership, the Grants Manager competes for grant funds in support of plans and programs of Catholic Charities.  S/he will collaborate with Division Directors to monitor the progress of grant-funded projects to ensure successful implementation in accordance with grant contract terms and agency requirements.  As well, s/he proactively seeks new funding opportunities for the agency.

Prospect Research

With the Director of Institutional Advancement, determines on a monthly basis a number of corporate, foundation, and government grants prospects to evaluate and further research. Prepares quarterly reports on prospect identification and outcomes.

Grant Administration & Writing

Evaluates requests for funding opportunities, researches supporting data and best practices, analyzes funding agency requirements, and anticipates Catholic Charities’ competitive position for each opportunity.

Develops and prioritizes projects and proposals: meet and work with staff to elicit projects and programs needing monetary support; manage quarterly meetings to vet projects and programs; and assist with setting priorities for funding.

Write or supervise writing of all proposals, budgets, reports, and other ancillary materials related to grant submissions.  Researches institutional and funding agency policies to ensure proposed activities and budgets are in accordance with Catholic Charities policies.

Coordinate the management of existing grants with staff by: tracking grants; developing internal reporting systems; writing reports; maintaining excellent historical records within Raiser’s Edge.

Works with Division Directors to ensure each project or program is meeting proposal conditions and expectations.

United Way

Oversees the agency’s program allocations process and submission to the United Way. Completes and submits the CFC annual application to UW.

With oversight from the Planning & Evaluation Department, assists with United Way reporting.

Minimum Qualifications:

Bachelor’s degree and five years of professional fund development experience with a minimum of two years of specific grant focus.

Experience working with a broad spectrum of grant types and grant agencies.

Understanding of grant development, administration, and compliance methods and practices.

Ability to manage and coordinate multiple projects and meet critical deadlines.

Excellent analytical, organization, project management, budgeting, strategic planning, and interpersonal skills needed.

Ability to influence collaboration and compliance on proposal submissions.

Reports to: This position reports to the Director of Institutional Advancement.

CORPORATE OFFICE

Chief Operating Officer
Catholic Charities is seeking a new addition to the Executive Management team in the newly created role of Chief Operating Officer (COO).

The successful candidate is a mission-focused, seasoned, strategic, and process-minded leader with experience in scaling an organization, leading a management team, and developing a performance culture among a group of diverse, talented individuals. He/she is able to help others deliver measurable, cost-effective results that make the articulated vision of CCANO’s community impact into a reality. Importantly, the COO will have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to the mission while also introducing efficient and effective systems to achieve the mission related goals of the organization.

 

Supervisory Responsibility: The COO will directly supervise a combination of Supervisory Staff and Division Directors.

 

Position Summary: The COO is a senior management team position and part of the Executive Team. The COO provides leadership, supervision, oversight, and executes the business plan, facilitates organization-wide communication, and monitors administration activity. Through constant communication with the CEO and Senior Management team, the COO manages the plan with clear deadlines and goals. The COO has a clear understanding of the business plan and is able to delegate projects and tasks in a way that best utilizes the strengths and abilities of personnel to ensure organization success. The COO consistently communicates the plan to the Senior Management team and ensures constant feedback – keeping all staff accountable in order to fully integrate all functions and to resolve cross functional issues. With consistent oversight of Program Management and Administration, the COO will keep all internal functions operating efficiently and cost-effectively and ensure all resources are being allocated optimally.

 

Responsibilities:

Commitment to the Mission and to Organizational Sustainability:

  • Models commitment to CCANO’s mission, values and plan for a sustainable organizational structure, including working with the Executive team and representation of the agency.
  • Ensures team members comply with federal, state, regulatory agencies, Catholic Charities USA, Council on Accreditation, and various funder requirements.
  • Controls the execution of the business plan and is in tune with challenges, progress, and handles unexpected issues in a timely fashion.

 

Team Collaboration:

  • Contributes to team’s success by being in sync with the Senior Management team, the CEO, and the CFO.
  • Holds staff accountable and ensures personnel strengths are being optimally utilized.
  • Works with members of the executive team to create and continually represent a unified leadership perspective.
  • Facilitates integration of and collaboration between administration and programs.
  • Informs direct reports of decisions/expectations and ensures they constantly keep the COO informed on their department’s activity.
  • Ensures no communication gaps exist between any departments so that executive leadership is informed.
  • Develops relationships with staff at all levels to ensure there is trust and familiarity in working relationships.

 

Leadership:

  • Supervises, mentors and coaches Division Directors and other assigned staff.
  • Meets regularly with direct reports and encourages ideas and innovation from all staff.
  • Identifies and executes efficient processes and procedures across all departments.
  • Identifies and trains employees for more responsibility in accordance with their talents.
  • Creates a predictable routine/system that ensures transparency and accountability.
  • Maintains positive working relationships with internal and external stakeholders and funders.
  • Sets clear expectations for all operations.
  • Demonstrates an intimate understanding of all programs, services and their budgets.

 

Culture:

  • Accepts direction from the CEO in the formation of the culture of CCANO.
  • Represents and holds others accountable to representing the values of CCANO and continually monitors the environment to ensure the culture within the agency is vibrant.
  • Instills transparency, trust, capability, and energy leading to high achievement.
  • With the other members of the Senior Management team, continuously works toward maintaining a results-oriented, learning, faith-based organizational culture.

 

Overall Organizational Indicators:

  • Manages the development of program goals, objectives, outcomes, targets, and key performance indicators.
  • Ensures compliance with all regulatory, licensing, and accrediting requirements and adherence to agency policies and procedures.
  • Develops reporting tools and analytics that monitor program effectiveness.
  • Utilizes data to make informed decisions, streamline processes and implement quality improvements.
  • Manages Quality and Compliance Team to review and assist all departments and programs in maintaining compliance with accreditation and agency standards.
  • Collaborates with Institutional Advancement and Finance to ensure that grant reporting of data is consistent with grant requirements.

 

Executive Team Participation:

  • Participates in regular meetings of the Senior Management team, the Board of Directors and select committees of the Board.
  • Helps create the development of the overall organizational strategy and key indicators of success.
  • Collaborates with the Executive Team to create, coordinate and implement, organizational processes and procedures necessary for the success of programs and departments.
  • Is a team player who promotes a culture of excellence and learning.

 

Financial:

  • Work with members of the Finance Office to monitor and ensure resources are allocated ideally, ensuring departments are adhering to budgets.
  • Monitors monthly program financial statements and budgets and implements programmatic changes as necessary.
  • Oversees the preparation of annual program budgets of Division Directors for submission to the Finance Office.
  • Works with the CEO, Chief Finance Officer and the Management Team to review budgets and ensure alignment across the organization with financial objectives and requirements.

Collaborates with Institutional Advancement to identify opportunities for grant/funding support and maintain current grant opportunities.

 

Minimum Qualifications/Requirements:

  • Master’s degree required; MBA or similar advanced degree and Six Sigma Certification highly desirable.
  • Seven to ten years of experience in non-profit environment highly required; broad experience with the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance, information systems, social services, human resources, and marketing.
  • Experience managing and/or participating in executive level leadership.
  • Strong management, administrative, organizational, interpersonal, verbal communication, and writing and presentation skills are required.
  • Clear understanding of financial statements and/or responsibility.
  • Proficient in Word, Excel and PowerPoint.
  • Embraces the mission, vision and values of CCANO and Catholic Social Teachings.
  • Valid Driver’s License.
  • Available to work as needed on evenings and weekends to ensure projects, deadlines and community needs are met.

 

Additional Preferred Qualifications:

  • Practicing Catholic well versed in Catholic social teaching.
  • Advanced knowledge and experience with Excel formulas and pivot tables; helpful.
  •  Aptitude in sound decision-making and problem-solving in pressure situations.

 

Competencies Required:

  • Results Orientation – proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen to desire business management results; the ability to balance the delivery of programs against the realities of a budget; and problem solving, project management, and creative resourcefulness.
  • Strategic Vision and Agility – ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.
  • Capacity Building – ability to effectively build organizational and staff capability and capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly.
  • Leadership and Organizational Acumen – exceptional capacity for managing and leading people; a team builder who has experience in scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower top-notch leaders from the bottom up, lead from the top down, cultivate entrepreneurship, and learn the strengths and weaknesses of the team so as to put people in a position to succeed.
  • Action Orientation – enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary.

 

Reports to:  CEO

 

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position. The qualifications listed above are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties.

 

I have read and I understand the job description listed above. My questions have been answered. I am fully qualified for this position and can perform the duties as described. I understand that this is not an exhaustive list of all my duties and responsibilities. I understand that CCANO CEO (and no other) reserves the right to revise this job description as deemed necessary.

Signature: ____________________________________________
Date:
Name (Printed):

DEAF ACTION CENTER

PRN Sign Language Interpreter

The sign language interpreter is responsible for facilitating and maintains a means of communication between the deaf, hard of hearing, interpreters, service providers and hearing individuals.

Know/How:

This position requires a hearing individual Qualified in American Sign Language, capable of Interpreting in the deaf community.

It requires the ability to communicate (interpret) effectively in the following fields. . Medical, Mental Health, Community, Occupational, Governmental, Educational, and Personal.

It requires the ability to communicate effectively with the Administrator, Interpreter Coordinator, and Service Providers, both deaf and hearing individuals.

Minimum Qualifications:

Qualified candidate will be at least 18 years of age and possess a high school diploma/GED, will have submitted completed application forms and required documentation to Registry of Interpreters for the Deaf (if certified). Abide by state laws, rules and regulations, and abide by the Registry of Interpreters for the Deaf Code of Professional Conduct. Candidate must have Drivers License, Insurance and dependable, reliable means of transportation to and from assignments.

Principal Activities:

Interprets American Sign Language to spoken English (sign to voice interpreting), spoken English to American Sign Language (voice to sign language), manual English to spoken English (sign to voice transliterating), spoke English to manual English (voice to sign transliterating), oral interpreting/transliterating (voice), and tactile interpreting, transliterating (for the deaf-blind)

Responsible for submitting interpreting invoices for billing purposes on bi weekly basis.

ENGLISH AS A SECOND LANGUAGE

ESL Site Facilitator (PRN)
The Site Facilitator will have many duties, including the general coordination of all of the classes at their site(s).  They will be responsible for registering incoming students and volunteers, administering pre- and post-tests, and collecting any donations.  The Site Facilitator will also need to check-in with volunteer and/or paid teachers every day to ensure that they have everything that they need and that they are following all policies and procedures.  If an instructor is absent for any reason, the Site Facilitator will be responsible for making a decision to either combine classes or teach the class.  Site Facilitators will be required to participate in an orientation and be trained in administering standardized assessments, filling out registration forms, and be comfortable observing other teachers as well as giving feedback and modeling best teaching practices.  They will be required to attend staff meetings each semester and maintain a working relationship with the ESL Program Manager, who will assist them with any issues that may arise. High School Diploma/ Bachelor’s Degree preferred. Duties include but are not limited to:

  • Assisting ESL Program Manager with management of student and volunteer files, tests, maintaining inventory of books and classroom supplies
  • Collecting sign in sheets and lesson plans
  • Maintaining positive, mutually beneficial relationships with community partners such as churches and universities
  • Publishing promotional fliers in English and other languages
  • Responding to phone and email inquiries from prospective students and volunteers
  • Completing data entry of student attendance and testing results on an accurate and timely basis.

Requirements for position

  • Strong oral and written communication skills in English and willingness to work with speakers of other languages. Bilingual candidates with the ability to perform the following tasks in Spanish/Arabic/Vietnamese encouraged to apply:
    • Explain the program, class times and enrollment options in person and over the phone
    • Assist students as they fill out registration forms
    • Make general announcements and refer students to other social services as needed
  • Attendance at mandatory trainings, including some evenings/weekends. Successful participation in professional development as required by funders, including in person and online trainings such as WorkReady U Instructor Certification Course and CASAS test administrator training
  • Ability to pass background check and drug test per Catholic Charities’ requirements
  • Computer skills (email, Word, excel, google drive, etc.)
  • Ability to solve problems quickly and maintain a positive attitude in a fast paced environment
  • Demonstrated ability to work as a member of a team and independently
  • Demonstrated ability to relate well to people of diverse ethnic and economic backgrounds
  • Strong work ethic and commitment to the position
  • Have reliable transportation
  • Attend mandatory CCANO orientation for new employees (takes place on Monday mornings); complete Safe Environment training as required by HR policy.
  • Other duties as assigned
  • Time Commitment: Part time, 12-16 hours per week

FOOD FOR FAMILIES/ FOOD FOR SENIORS

CDL Driver (Baton Rouge)
Responsible for activities related to delivery of commodity foods; assists in other activities related to receiving , storing, packing and delivering food, as needed; may assist serving participants at food sites; works with diverse groups of people. Position requires frequent lifting and moving; must be able to lift 50 lbs. High school diploma or equivalent, one year driving experience preferred. Needs to read and write legibly and use math skills. Must have medical exam and pass initial and random drug/alcohol screening. Valid Louisiana CDL license required. Need for Baton Rouge Louisiana.
Clerk
Input participant information into our computer program, generate monthly proxy listings and also monthly reports from distribution locations. High School Diploma preferred.
Packer
Responsible for packing food boxes for participants and recording inventory of stored food items.  Packers on mobile crew are also responsible for assisting in the loading and unloading of vehicles. Must be able to lift at least 40 pound boxes. High school diploma /GED preferred.  Need to read and write legibly with basic math skills.

HEAD START

Disabilities & Mental Health Coordinator
 To ensure that all areas of the Head Start Performance Standards in the areas of  Mental Health & Disabilities  are implemented effectively and compliant in the Catholic Charities Head Start Program.  The Mental Health & Disabilities Coordinator  is responsible for collaborating with all other components (Center Directors, Area Coordinators,  Staff/Family Services, Health/Nutrition) in order to provide quality controls, training, services, compliance monitoring and classroom support in an inclusive, early childhood program. The Mental Health/Disabilities Coordinator will also be responsible for performing other job related tasks as requested by the Health Coordinator. 

This position directly relates to staff training, monitoring, data collection, classroom practices and adherence to regulatory policies and procedures as it relates to the Head Start Performance Standard and State licensing requirements.
 
DUTIES AND RESPONSIBILITIES:

  • Identifies children with atypical behavior or development and provides/facilitates direct services or referrals for additional services.
  • Coordinate interagency agreements between CCANO Head Start and Local LEAs and other entities that program services for children with disabilities.
  • Develops and maintains a system whereby each child with a diagnosed disability is provided such special education services as are needed. Specifically, ensuring services by: partnering with the Local Education Agency (LEA) to diagnose suspected disabilities and provide services and/or treatment to children with diagnosed disabilities; providing directly or facilitating the provision of an Individualized Education Plan (IEP) for each child with a diagnosed disability in cooperation with parents and teacher; providing directly to the child such special education services as are within the area of expertise of the Specialist; and advocating, facilitating, coordinating, and monitoring services of other specialists external to the program who may be engaged to provide special education services.
  • Ensures the availability of specialized supplies and equipment as needed for children with disabilities.
  • Work closely with Center Directors and CCANO staff to ensure services are provided for children and families.
  • Attend Individual Family Service Plan & Individual Education Plan meetings for children with special needs as requested.
  • Identify each child in program who appears to have a disability and ensures that conditions of each child are diagnosed by qualified diagnostician.
  • Provide training for staff in completing developmental screenings for all enrolled children and be available to assist with screenings.
  • Assist in referrals to outside agencies for children with special needs as requested.
  • Assist Center Directors in providing services between Head Start and outside agencies to assure services to all enrolled children with disabilities or socio-emotional needs are provided; assist all children in their emotional, cognitive, and social development.
  • Complete periodic record checks on all children with special needs and disabilities to assure services and technical assistance are being provided as needed.
  • Assess and arrange for necessary staff trainings (Behavior management & Disabilities Management)
  • Communicate effectively with professionals, paraprofessionals, children, parents and staff.
  • Provide individual child observations, as requested to provide technical support and assistance.
  • Provide training and technical assistance for staff in state and federal regulations and services regarding disabilities and mental health services.
  • Act as an advocate for staff, parents and children.
  • Participate in transition meetings for special needs children, as needed.
  • Provide technical assistance for home visits involving children with special needs or go on home visits at teacher or parent request.
  • Work with the Education Director and other staff in planning budget development and expenditure for disabilities & mental health services as requested.
  • Work with center Directors and education staff to develop Behavior Action Plans, lead parent Behavior meetings as necessary.
  • Work with individual teachers to interpret IFSPs & IEPs and modify lessons as requested.
  • Must maintain program & client confidentiality policies.
  • Must maintain a working knowledge of program plans, policies and performance standards.
  • Collaborates with consulting Mental Health Professional to identify, observe, and plan programs to meet the needs of Head Start children and families, if applicable.
  • Maintains confidential records and prepares reports and informational items as required.
  • Maintains knowledge of available local resources necessary to address child/family needs for disability and mental services.

SKILLS:

  • Demonstrated knowledge of disabilities/special needs/mental health in Head Start/ Early Head Start Programs.
  • Computer literacy/proficiency
  • The ability to communicate effectively with staff, parents, children, and visitors.
  • Ability to work harmoniously with others.
  • Must have a proven ability to work effectively and respectfully with a broad range of people from diverse cultural, ethnic and socio-economic backgrounds.
  • Must have skills in engaging and motivating program participants and staff to increase their self-sufficiency and work towards resolution of the challenges.
  • Must have the ability to advocate on behalf of program participants and must believe that program participants have the capacity to grow and change.
  • Must demonstrate a philosophy and value consistent with the purpose and goals of CCANO, utilizing a strengths and empowerment perspective and working towards increasing the capacities of program participants and their families.
  • Must possess the ability to work holistically, as part of a team, with professionals, para-professionals, program participants and their families, volunteers and the community at-large toward successful outcomes for program participants.
  • Must respect the integrity of each program participant, their right to privacy and confidentiality and their right to participate in our programs.
  • Other duties as assigned.

EDUCATIONAL REQUIREMENTS & EXPERIENCE:

  • Minimum of Bachelor’s degree in Early Childhood Education, Special Education, Speech Pathology, Health Services or related field required. Master’s degree preferred.
  • LPC, LCSW, or LMFT preferred.

Head Start/Early Head Start experience preferred.

Early Head Start Teacher
The Early Head Start Teacher works under the supervision of the Center Director.  The Early Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

  1. Knowledge of infant and toddler growth and development, as well as Early Childhood Education and best practices.
  2. Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  3. Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
  4. Ability to operate modern office equipment (computer, fax, scanner, copier).
  5. Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
  6. Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
  7. Ability to be a mandated reporter for suspected child abuse or neglect.
  8. Ability to work in another position when needed.
  9. While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

Infant Toddler CDA credential with three years Early Childhood experience and ability to work continuously toward an Associate’s Degree in Early Childhood Education.  Proven proficiency in verbal and written communication skills.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IFSP (Individualized Family Service Plan) goals and objectives as needed.
  • Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Implement approved weekly lesson plan in the classroom daily.
  • Prepare materials and supplies in advance for activities.
  • Ensure that Teaching Strategies Gold reflects accurate information on each child.
  • Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Complete daily experience sheets for each child throughout the day to keep parents informed about their child’s diapering, nap and feeding schedules.
  • Provide transition activities for each child according to procedure for children moving from room to room as well as into Head Start.
  • Provide a daily balanced schedule of child initiated and adult initiated activities.
  • Ensure that modifications are made to include children with special needs.
  • Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffings to discuss strengths, needs and goals for children and families.
  • Utilize computer and Child Plus program to enter, maintain and monitor data for record-keeping and tracking purposes according to program calendar.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Mentor substitutes and volunteers.
  • Ensure family style dining.
  • Check emails a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

Family and Community Engagement Coordinator (Early Head Start and Head Start)
To apply professional expertise and over-sight in the ERSEA (Enrollment, Recruitment, Selection, Eligibility and Attendance) Department, ensuring that the agency complies with all regulations per applicable Performance Standards. Analyze, plan and implement enrollment systems. Plan and provide training related to enrollment systems, policies and procedures for the department and agency. Ensure monitoring, agency collaboration and tracking enrollment services.

Essential Job Responsibilities – Performance Indicators

Systems Management (40%)

  • Analyze community assessment information and facilitate planning efforts to determine design options, recruitment efforts and enrollment guidelines for Head Start (HS) and Early Head Start EHS).
  • Provide input and solutions to develop and or revise the agency’s ERSEA systems, policies and procedures. Oversee and facilitate ERSEA Committee.
  • Evaluate, design and monitor systems to process enrollment applications, including determination of eligibility and selection criteria. Confirm eligibility for new and participating families.
  • Provide information, referral and coordinating efforts to link staff and families with appropriate child care resources.
  • Oversee processing applications for accuracy and timeliness.
  • Prepare and distribute timely reports and tracking regarding ERSEA updates.
  • Maintain systems, database, files, etc. ensuring security of data.
  • Involved with strategic planning processes by utilizing the community assessment and internal data.

Compliance and Monitoring (30%)

  • Meet with Regional Managers and staff to assure program consistency of HS regulations and issues.
  • Participate in annual audit as necessary.
  • Monitor to ensure compliance related to funded enrollment, slot tracking, and attendance. Submit monthly reports on HSES.
  • Participate in a leadership role in the agency annual self-assessment.
  • Submit monthly attendance program reports to the HS/EHS Directors.
  • Ensure the ERSEA Department maintains records and data in a confidential manner.
  • Oversee student and family record policies and implementation including responding to subpoena and other record requests.
  • Provide annual Program Information Report (PIR).
  • Contribute and participate in monthly Policy Council meetings.

Training (20%)

  • Design and deliver training to staff, community partners and parents on database documentation, eligibility and childcare issues and topics related to ERSEA regulations, policies and procedures.
  • Develop and provide training to staff on Family Partnership Agreements. 

Supervision (10%)

  • Supervise and support ERSEA Assistants.

Knowledge, Skills and Abilities

  • Bachelor’s Degree in Social Work or related area.
  • Minimum of 3 years of Direct Service experience.
  • Requires knowledge and experience in data collection and information processes and systems along with knowledge of childcare regulations, policy and procedure compliance. Typically gained by one to two years related experience in an Early Childhood Education position.
  • Advance computer literacy including: database management, spreadsheet, word processing, internet, email.
  • Excellent communication skills: written and verbal.
  • Excellent diagnostic and problem solving skills.
  • Training and training development for small and large groups.
  • Knowledge of Head Start Performance Standards, philosophy and mission desirable.
  • Valid Driver’s License, proof of auto insurance and access to transportation.
  • Occasional bending, stooping and lifting up to 25 lbs.
  • Regular sitting, working at computer keyboard and desk, standing to file misc. documents in filing cabinet. 

Position Description

  • 50 weeks per program year
  • Salaried Position
  • Supervised by Head Start Director
Food Tech
 The Food Technician is responsible for guaranteeing that the children are served nutritious, good tasting and appealing meals and snacks. It is the Food Technician’s responsibility to prepare these meals and snacks by methods that maintain high nutrient levels and that are sanitary. It is also the Food Technician’s duty to deliver meals to the classroom ready for family style meal service and suitable for the children’s age and development. The Food Technician purchases all food and supplies necessary with the assistance of the Lead Food Technician and keeps records required by the Child and Adult Care Food Program (CACFP), and the Grantee. This position involves extensive organizing, problem solving, record keeping, and time management.

Essential Functions:

  • Plans and prepares foods in accordance with Head Start Food Service Policy, Menus and Recipes.
  • Purchases food and supplies necessary to prepare the planned menus for the number of enrolled children and program staff.
  • Plans meals far enough ahead to minimize the need for food substitutions; when substitutions are necessary, with prior approval, purchases and serves food of equivalent nutritional value. With guidance from the Nutritionist, modifies menus for children’s field trips; notes all modifications and substitutes on posted menu and for CACFP records.
  • Prepares meals and snacks in such a way that a minimum of nutrients are lost from foods, that ensure foods taste good and look appealing, and that there are ample amounts of foods for children to have as many servings as they need.
  • Maintains established standards of sanitation, safety and food preparation and storage as set by the local and state health departments; maintains an orderly, sanitary, and safe kitchen.
  • With the guidance of the contracted Nutritionist, modifies menus and recipes and prepares foods to meet the developmental needs of infants and toddlers and the medical and feeding needs of children with disabilities or food allergies.
  • Delivers foods from the kitchen to the classrooms (if necessary) ready to be served as suitable for the children’s age and development.
  • Maintains cost control, budget and inventory systems based on CAFCP procedures including records of food production, service and attendance.
  • Assures the proper care and maintenance of all food service equipment; identifies equipment needs for food preparation and service and assists in purchasing as needed.
  • Assists teachers with developing food activities for the children in the classroom.
  • Proper clothing, shoes and hair restraints according to Health Department Standards are to be worn daily.
  • Cooperates with and participates in nutrition education activities for staff, parents and children.
  • Participates in all emergency drills and environmental safety activities.
  • Attends and participates in grantee-sponsored trainings, center pre-service and in-service trainings, and other continuing education, career and professional development opportunities.
  • Participates in the agency’s self-evaluation process and grantee monitoring visits and complies with any applicable Program Improvement Plans developed.
  • Participates in general staff meetings and other meetings and events planned by the grantee and delegate agency as requested.
  • Performs other duties, as assigned.
  • The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Education:

It is preferred that the Food Technician have course work and training in foods, nutrition and/or dietetics and a high school diploma/GED. It is also preferred that the Food Technician possess a current Safe Serve Certificate at the time of hiring or willing to secure one. A commitment to secure continuing education related to employment with the Agency is required.

Experience:

Possess knowledge of the principles and practices and current state of child nutrition and of the eating habits of the children served in the program. Demonstrated skills in preparing these foods in a nutritious, good tasting and appealing manner. Experience in child food service preparation and management desirable. Knowledge of CACFP requirements also desirable. Knowledge of the challenges and strengths of low-income and migrant families. Effective oral and written communication skills commensurate with the responsibilities of the position are required.

Additional Requirements:

Ability to pass a physical exam every two years and a TB test yearly. Must be able to comply with background check, including fingerprints, as required by the agency and/or Louisiana’s Licensing Agency.  Visual acuity within professionally determined normal ranges, with correction if needed.  Manual dexterity sufficient to: use kitchen utensils and equipment, wash dishes, operate office equipment including, but not limited to, the telephone & copier, and use hand writing materials to prepare reports and documentation. Must have effective organizational, problem solving, time management and analytical skills. Must be able to travel periodically to trainings. Ability to learn and comprehend information from trainings, manuals, and other materials. Ability to calculate to determine number of meals to be served and to adjust recipes and serving portions. Must be able to physically move through grocery stores, the center and classrooms. Ability to lift 55 pounds is required. Experience successfully working with a culturally diverse staff & clients desirable. Must possess personal qualifications including: emotional maturity, willingness to cooperate with the aims of Head Start, respect for children and adults from various cultures and backgrounds, flexibility, patience, good personal hygiene, and physical and mental health that do not interfere with responsibilities.

Food Tech (Part-time)
The part time Food Technician is responsible for assisting the full time Food Technicians in guaranteeing that the children are served nutritious, good tasting and appealing meals and snacks. It is the part time Food Technician’s responsibility to assist in the preparation of meals and snacks by methods that maintain high nutrient levels and that are sanitary. It is also the part time Food Technician’s duty to deliver meals to the classroom ready for family style meal service and suitable for the children’s age and development. The part time Food Technician will be called upon to assist in cafeteria set up and take down before and after meal service, and will have the responsibility of rinsing, washing, and sanitizing dishes used during meal prep and meal service. This position involves extensive organization, efficiency, time management, and interpersonal communications.

Essential Functions:

  • Assists with the preparation and service of foods in accordance with Head Start Food Service Policy, Menus and Recipes.
  • Prepares meals and snacks in such a way that minimal nutrients are lost from foods, that ensure foods taste good and look appealing, and that there are ample amounts of foods for children to have as many servings as they need.
  • Assists with cafeteria mealtime set up and clean up, maintaining standards of sanitation and food safety.
  • Assists with dishwashing including rinsing, washing, sanitizing, and storage according to all state and federal safety and sanitation guidelines.
  • Assists with grocery delivery receipt and food storage; will maintain food reception and storage standards as stated in federal and state safety and sanitation guidelines, and the program policies and procedures.
  • Delivers foods from the kitchen to the classrooms ready to be served according to family style meal service, and as suitable for the children’s age and development, and in accordance with program policies and procedures.
  • Maintains established standards of sanitation, safety and food preparation and storage as set by the local and state health departments; maintains an orderly, sanitary, and safe kitchen.
  • Assists in the assurance of proper care and maintenance of all food service equipment; assists in identifying equipment needs for food preparation and service.
  • Proper clothing, shoes and hair restraints according to Health Department Standards are to be worn daily.
  • Cooperates with and participates in nutrition education activities for staff, parents and children.
  • Participates in all emergency drills and environmental safety activities.
  • Attends and participates in grantee-sponsored trainings, center pre-service and in-service trainings, and other continuing education, career and professional development opportunities.
  • Participates in the agency’s self-evaluation process and grantee monitoring visits and complies with any applicable Program Improvement Plans developed.
  • Participates in general staff meetings and other meetings and events planned by the grantee and delegate agency as requested.
  • Performs other duties, as assigned.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Education:

It is preferred that the part time Food Technician have coursework, or on-the-job training, in food service and a high school diploma/GED. Previous experience with Head Start/Early Head Start is greatly beneficial. It is also preferred that the part time Food Technician possess a current Safe Serve Certificate at the time of hire, or is willing to secure one.

Experience:

Possess knowledge of the principles, practices, and current state of child nutrition, and of the eating habits of the children served in the program. Demonstrated skills in preparing these foods in a nutritious, good tasting, and appealing manner. Experience in child food service preparation and management is desirable. Knowledge of CACFP requirements is also desirable. Knowledge of the challenges and strengths of low-income and migrant families. Effective oral and written communication skills commensurate with the responsibilities of the position are required.

Additional Requirements:

Ability to pass an annual physical exam and a TB test. Must be able to comply with background check, including fingerprints, as required by the agency and/or Louisiana’s Licensing Agency.  Visual acuity within professionally determined normal ranges, with correction if needed.  Manual dexterity sufficient to: use kitchen utensils and equipment, wash dishes, operate office equipment including, but not limited to, the telephone & copier, and use hand writing materials to prepare reports and documentation. Must have effective organizational, problem solving, time management and analytical skills. Must be able to travel periodically to trainings. Ability to learn and comprehend information from trainings, manuals, and other materials. Ability to calculate to determine number of meals to be served and to adjust recipes and serving portions. Must be able to physically move through the kitchen, the center, and the classrooms. Ability to lift 55 pounds is required. Experience successfully working with a culturally diverse staff & clients desirable. Must possess personal qualifications including: emotional maturity, willingness to cooperate with the aims of Head Start, respect for children and adults from various cultures and backgrounds, flexibility, patience, good personal hygiene, and physical and mental health that do not interfere with responsibilities.

Special Education Assistant Teacher
 The Head Start Special Education Assistant Teacher works under the supervision of the Disabilities Coordinator and along with Head Start Teacher in classroom.  The Head Start Special Education Assistant Teacher assists with organizing classroom space and equipment to meet the individual needs of children enrolled.  The Head Start Special Education Assistant Teacher assists in planning, with supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge and Abilities:

  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction as stated on an IEP and make mathematical computations and tabulations accurately.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Ability to operate the internet, Microsoft office, and Microsoft Outlook.
  • Ability to fill in the Head Start teacher when needed.
  • While performing the duties of this job, the employee is frequently required to sit, stand, stoop, bend, walk, talk, hear, use hands to grip and type, reach with hands and arms, occasionally required to stand or walk on uneven surfaces, climb stairs, run, must be able to lift up to 50 pounds.

Minimum Qualifications:

  • U.S. citizen or authorized alien.
  • Minimum age 20 years.
  • Associate Degree (or higher) or 2 years of college credit (48 semester hours minimum; to include English Composition hours, to include English/Reading  6 hours, Special Education Courses – 6 hours, and Mathematics – 9 hours) or Para Pro Assessment results (minimum score of 450) and high school diploma.
  • Willingness to meet and complete certification standards that have been set by the Louisiana State Department of Education and Catholic Charities Archdiocese of New Orleans Head Start Program within one year of being hired.
  • Effective oral and written expression.
  • Previous experience and ability to work with special education students across multiple environments.
  • CDA certification.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
  • Assist with the preparation of materials and supplies in advance for activities.
  • Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Assist in implementing approved weekly lesson plans in the classroom daily.
  • Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
  • Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
  • Use screening, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
  • Assist in ensuring that modifications are made to include children with special needs.
  • Assist with providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Assist with entering and reviewing all documentation into ChildPlus and TSG according with program calendar and Policies and Procedures.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow-up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Ensure family style dining.
  • Check email a minimum of two times daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-services as assigned.
  • Ensure all paperwork is accurate and submitted timely
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular Attendance and timely arrival to assigned work site.
  • Other duties, as assigned.
Teacher (St. Paul and St. Mary of the Angels)
 The Head Start Teacher works under the supervision of the Center Director.  The Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities: 

  • Knowledge of Early Childhood Education and best practices.
  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
  • Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
  • Ability to be a mandated reporter for suspected child abuse or neglect.
  • Ability to work in another position when needed.
  • While performing the duties of this job, the employee is frequently required to sit at child’s level; stand; stoop; squat; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

Bachelor’s degree in Early Childhood Education or Child Development or Associate’s degree with five (5) years’ experience working in Early Childhood Education.  Proven proficiency in verbal and written communication skills.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IEP (Individualized Education Plan) goals and objectives as needed.
  • Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Implement approved weekly lesson plan in the classroom daily.
  • Prepare materials and supplies in advance for activities.
  • Ensure that Teaching Strategies Gold reflects accurate information on each child.
  • Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Provide a daily balanced schedule of child initiated and adult initiated activities.
  • Ensure that modifications are made to include children with special needs.
  • Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Mentor teacher assistants, substitutes, and volunteers.
  • Ensure family style dining.
  • Check email a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.
  • Other duties, as assigned.
Teacher Aide (PRN)
 The Head Start Teacher Aide works under the supervision of the Head Start Teacher.  The Head Start Teacher Aide assists with organizing classroom space and equipment to meet the individual needs of children enrolled.  The Head Start Teacher Aide assists in planning, with the supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. 

Required Knowledge & Abilities:

  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations accurately.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Ability to operate the internet, Microsoft office, and Microsoft Outlook.
  • Ability to fill in for the Head Start teacher when needed.
  • While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run; Must be able to lift up to 50 lbs.
  • Ability to be a mandated reporter for suspected child abuse or neglect

Minimum Qualifications:

CDA certification or Associate’s Degree in Early Childhood Education, Human Services or a related field preferred. Proven proficiency in verbal and written communication skills.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
  • Assist with the preparation of materials and supplies in advance for activities.
  • Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Assist in implementing approved weekly lesson plan in the classroom daily.
  • Assist in preparing materials and supplies in advance for activities.
  • Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
  • Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
  • Assist in ensuring that modifications are made to include children with special needs.
  • Assist with providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Assist with entering and reviewing all documentation into Child Plus and TSG according with program calendar and Policies and Procedures.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Ensure family style dining.
  • Check email a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.
  • Other duties, as assigned.

HOMELESS SERVICES

Case Manager (Bethlehem Housing)
 Catholic Charities Archdiocese of New Orleans (CCANO) Homeless Services is seeking an experienced and enthusiastic candidate to take on the role of case manager for our Bethlehem Housing Services. Bethlehem Housing will provide immediate case management, emergency housing, rapid-rehousing, supportive social services, and long term case management to homeless families as they work towards self-sufficiency. In addition to direct case management the position involves community outreach to identify families in need of our services as well as thorough documentation and client follow-up. CCANO aims to employ a case manager who will aid clients during this transitional period via direct services, advocacy, and empowerment to help to provide stability and promote independence. 

Knowledge, Skills, and Abilities:

This position requires strong organizational, relational, communication, and data entry skills plus the ability to manage multiple projects at the same time. The Case Manager will be working in a fast paced environment and must be able to provide excellent customer service under these circumstances. Proficiency in Excel and Word is essential. Applicant should have demonstrated the ability to relate well to people of diverse ethnic and economic backgrounds and have a commitment to CCANO’s mission. Reliable transportation and the ability to be mobile are requirements since home visits and attending meetings will be necessary.

Minimum Qualifications:

 A bachelor’s degree in social work or a related social service field. Master’s degree preferred but not required. 

Strong written, verbal, and interpersonal skills are a must for the position. Bilingual (Spanish/English) preferred 

Three years case management experience with homeless population. 

Essential Functions:

Screening and assessing clients in need of assistance.

Maintains accurate, well written records and case notes/plans.

Develops, monitors, and regularly evaluates case plans to address concerns and assists client in becoming self-sufficient.

Refers clients to appropriate services within CCANO and other organizations.

Attends meetings with local and regional government agencies and private organizations in order to secure assistance and/or advocate for clients in need.

Complies with reporting requirements.

Adheres to CCANO’s policies and procedures.

Complies with Bethlehem Housing operational guidelines.

Other duties as assigned by supervisor.

Reports to:

Case Managers report to the Project Director.

Case Manager (Bridges to Self-Sufficiency)
 Catholic Charities Archdiocese of New Orleans (CCANO) Homeless Services is seeking an experienced and enthusiastic candidate to take on the role of full-time case manager for our Bridges to Self-Sufficiency program. This program provides rapid re-housing and social service support to families in need for 3-6 months while they work towards self-sufficiency. In addition to direct case management the position involves community outreach to identify families in need of our services as well as thorough documentation and client follow-up. As an agency committed to providing the highest quality services, CCANO aims to employ a case manager who will aid clients during this transitional period via direct services, advocacy, and empowerment to help to provide stability and promote independence.

Knowledge, Skills, and Abilities:

This position requires strong organizational, relational, and communication skills plus the ability to manage multiple projects at the same time. The Case Manager will be working in a fast paced environment and must be able to provide excellent customer service under these circumstances. HMIS, eSNAPS, and Microsoft Office proficiency is essential and preferred. Applicant should have demonstrated the ability to relate well to people of diverse ethnic and economic backgrounds and have a commitment to CCANO’s mission. Reliable transportation and the ability to be mobile is a must since a portion of the time will be spent conducting home visits and attending monthly meetings.

Minimum Qualifications:

A bachelor’s degree in social work or a related social service field or minimum of three years of work experience in the social service field preferred. Strong written, verbal, and interpersonal skills are a must for the position. A bilingual applicant is a plus.

Essential Functions:

  • Research community resources for potential client referrals.
  • Conduct outreach and community assessments to learn the layout of the community, identify the most vulnerable clients and any community resources that are unique to their area.
  • Develop relationships with community leaders and natural allies such as churches of various denominations, businesses that may help clients/provide employment opportunities, local government etc.
  • Obtain necessary client consent to contact organizations in order to address needs.
  • Professionally and respectfully screen and assess clients in need of assistance.
  • Provide clients with clear and consistent guidelines stating the scope of responsibility of the case manager.
  • Develop individualized client case plans with the clients’ input.
  • Maintain accurate, detailed, well-written client files.
  • Assist clients with direct services, empowerment programs, other appropriate resources/activities and direct assistance when available and appropriate.
  • Assist clients with Basic Life Skill needs (hygiene, cleaning and maintaining a clean house, budgeting and managing finances, job skills, etc.)
  • Identify resources available and advocate on behalf of the client.
  • Follow policies and guidelines for all grant resources.
  • Document all funds expended through the programs.
  • Input data into databases such as ClientTrack and eSNAPS and complete all required daily numerical/narrative logs.
  • Maintain confidentiality regarding client information – disclosing client information only with consent.
  • Provide monthly and quarterly reports of casework activities, progress and problems to supervisor.
  • Close cases as appropriate as case plan is implemented; completing case closure documents.
  • Maintain open communication with Case Manager Supervisor
  • Work as a cooperative team member with the other Case Managers and the Management team.
  • Additional functions as determined by the Case Manager Supervisor.
  • Teach the client how to access resources so that they may do so independently in the future.
  • Work with Program Director to secure a 25% match through in-kind goods and services.

Reports to:

Case Managers report to the Case Manager Supervisor

HUMAN RESOURCES

HR Representative
 The HR Representative will assist in development, implementation and conducting of training programs. These include new and existing, skill-specific and job-specific training programs. This individual will provide training and support for the personnel of the 38 diverse programs of Catholic Charities, ANO. The HR Representative will be responsible for facilitation of varied and flexible curriculums, which are customer-responsive, quality driven and mission focused. Minimum of two years training delivery experience necessary. Proven proficiency in Microsoft Office, including Word, Excel, Publisher and PowerPoint. Bachelor’s Degree in Education or related field required.  CPR/First Aid Trainer preferred.

IMMIGRATION SERVICES

Attorney
 The Immigration Attorney will provide legal representation to immigrant clients in order to represent them in immigration removal proceedings and prepare cases for submission to USCIS, including but not limited to, applications for asylum, Special Immigrant Juvenile (SIJ) status, and/or T or U nonimmigrant status and other forms of immigration relief, as well as family-based petitions, bond hearings, and other types of legal relief.  The majority of clients are unaccompanied children, as well as other populations in need of humanitarian protection.  S/he will also represent these children in immigration court, and family court for predicate and custody orders in relation to SIJ cases. The Immigration Attorney will coordinate all aspects of a client’s case, including client intake, client communication, relevant research, drafting personal statements, preparing immigration forms, writing briefs, drafting court motions and orders, and advocacy with law enforcement and other agencies, and direct representation in court. 

Additionally, the Immigration Attorney will:

  • Assist in the supervision of a legal assistants and volunteers.
  • Assist in provision of public education in the community and collaborating with other agencies.
  • Participate as needed in program-wide and grant-specific data collection.
  • Participate in meetings with immigration legal service community-based organizations.
  • Provide legal orientations/counseling to clients and families.
  • Provide referrals to non-legal resources.
  • Coordinate with supervisor(s) on placements with pro-bono attorneys and provide support on pro- bono mentoring, technical assistance, and training as needed.

Prerequisites for the Position:

  • Juris Doctor Degree with active membership in a State Bar required; Louisiana license preferred.
  • Bilingual in Spanish and English (writing and speaking) required.
  • Two years or more experience practicing immigration law, or other relevant experience preferred; clinical experience will be counted.
  • Experience with immigration and/or child dependency proceedings preferred.
  • Experience working with children and/or survivors of abuse and trauma preferred.
  • Ability to work independently to manage a substantial workload with deadline pressures.
  • Competence in communicating and interacting with others of diverse cultural, geographic, and economic backgrounds in a professional and compassionate manner, including interacting with individuals experiencing substantial levels of emotional, physical, financial, or other hardship.
  • Ability to use basic Microsoft Office programs and online database software.
  • Candidates must successfully complete required background checks and clearances.

Job Status: Full-time (Exempt), contingent upon grant funding.

Application Deadline:  Applications will be accepted on a rolling basis.  To apply, please send cover letter, resume, and three references to ccanohr@ccano.org and jsearcy@ccano.org and include in the subject line: Immigration Attorney.

Bilingual Case Manager
 CCANO’s Unaccompanied Children’s Project serves unaccompanied immigrant children who were temporarily in custody of the Office of Refugee Resettlement (ORR) and reunified with sponsors. The Program aims to provide legal representation for over 650 clients a year, as well as case management and social service referrals, counseling, and other clinical interventions for a subset of clients with special needs. The Bilingual Case Manager will provide social support services and referrals to these children who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation. 

Essential Job Responsibilities:

Provide culturally and linguistically appropriate post-placement services and comprehensive case management services for children recently reunified with sponsors, including:

  • Conduct psychosocial assessments and background interviews using child welfare principles and social work best practices
  • Develop individual service plans and monitor client progress with particular attention to culture, language, and special circumstances;
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, education services, etc.);
  • Coordinate with key stakeholders – Includes building a network of relationships with social service and outside care providers to ensure holistic care
  • Conduct outreach to the community – Includes developing and updating referral resources and psychosocial resource materials to meet the special needs of recently released unaccompanied children, may also include development and co-facilitation of group activities for clients and families;
  • Develop, maintain, and update case management files and reporting databases to ensure timely compliance with monitoring and documentation standards; maintain confidentiality of information;
  • Submit regular written reports as required and track individual progress via relevant database(s);
  • Assist attorneys to identify cases in need of more specialized case assessment, develop child-friendly interviewing skills, develop strategies for legal case management, work with clients to prepare supporting documentation for their legal cases, and provide in-court interpretation as needed.

Qualifications:

  • Spanish reading, writing and speaking fluency required;
  • Bachelor’s degree required with emphasis on psychology/sociology/ Latin American studies preferred;
  • Two years of relevant experience with a minimum of one years’ experience in case management preferred, particularly working with, serving, and advocating on behalf of immigrants and/or experience in child welfare, child placements, and family preservation;
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
  • Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
  • Ability to prioritize duties in a fast-paced environment;
  • Good knowledge of relevant community resources in the Greater New Orleans area;
  • Comprehensive knowledge of software appropriate to the office environment;
  • Must have a valid driver’s license, insurance, a clean driving record, and personal transportation. Position may require frequent local and long distance travel and ability to travel with limited notice.
Bilingual Case Manager
CCANO’s Immigration & Refugee Services Department serves thousands of people in the Greater New Orleans Area each year through legal, social and educational services. The Bilingual Clinician will provide services to these community members who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation.

Essential Job Responsibilities:

  • Provide clinical, supportive, and crisis counseling services; individual, group and family therapy as necessary;
  • Deliver evidence-based treatment intervention (i.e., Trauma-Focused Care, CBT, EMDR);
  • Oversee the behavioral interventions associated with the client’s treatment plan;
  • Participate in treatment and/or multidisciplinary teams and/or peer review as required by the program;
  • Provide in-depth clinical assessment, diagnosis of clinical conditions, treatment plans and intervention under appropriate supervision.
  • Provide culturally and linguistically appropriate therapeutic services for children recently reunified with sponsors/ family members;
  • Conduct various interviews and needs assessments using child welfare principles and social work/clinical best practices;
  • Develop individual service plans and monitor client progress with particular attention to culture, language, and special circumstances; Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, education services, etc.);
  • Coordinate services with key stakeholders – Includes liaising and building a network of relationships with other professionals, para-professionals, and social service providers to ensure holistic care and ongoing monitoring;
  • Conduct outreach to the community – Includes developing and updating referral resources and psychosocial resource materials to meet the special needs of migrants;
  • Develop and maintain clinical records and program documentation according to contract and other relevant standards (assessments, treatment plans, progress notes, termination summaries, etc.), including maintenance of case management systems, reporting databases, and files to ensure timely compliance with monitoring and documentation standards; maintain confidentiality of information;
  • Submit written reports as required and track individual progress via relevant database(s);
  • Complete billable units and enter applicable data into data systems in a timely manner;
  • Assist attorneys to identify cases in need of more specialized case assessment, develop child-friendly interviewing skills, and work with clients to prepare supporting documentation for their legal cases;
  • May be required to facilitate and/or support psycho-educational classes and/or groups such as parenting skills, independent living skills, healthy relationships, anger management;
  • Provide support and guidance to youth innovators, and promote leadership development among community base.

Qualifications:

  • Spanish reading, writing and speaking fluency required;
  • Master’s degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling or other relevant behavioral science in which clinical experience is a program requirement from an accredited institution required;
  • Minimum of one year of postgraduate direct service delivery required. Two years of postgraduate direct service delivery and experience working with immigrant children and families in a clinical setting experience preferred;
  • Previous experience in child welfare, child placements, and family preservation preferred, with an emphasis on adolescents preferred;
  • Valid clinical licensure or eligibility for clinical licensure in Louisiana;
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
  • Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
  • Ability to prioritize duties in a fast-paced environment;
  • Good knowledge of relevant community resources in the Greater New Orleans area;
  • Comprehensive knowledge of software appropriate to the office environment;
  • Must have a valid driver’s license, insurance, a clean driving record, and personal transportation. Position may require local and long distance travel and ability to travel with limited notice.

Job Status: Full-time (Exempt)

Application Deadline: Hiring Immediately.

To apply, please email cover letter and resume to asalinas@ccano.org with subject heading: “Bilingual Clinician.”

Community Outreach Coordinator
 The Community Outreach Coordinator will work to ensure coordination of services for vulnerable immigrant clients through community outreach, coordination with partners, referrals, and data management to ensure effective and holistic client care and representation.  The Coordinator will also be expected to provide legal assistance to support staff attorneys in their legal representation of individual immigrant clients.

Outreach Responsibilities may include:

  • Conduct regular outreach with community partners to maintain and develop group programming and community referrals for clients;
  • Coordinate services with key stakeholders – Includes liaising and building a network of relationships with other professionals, para-professionals, legal, and social service providers and establish standard protocols and referral procedures to ensure holistic care and ongoing monitoring;
  • Assist program staff with logistics and coordination of group-based client activities in a variety of settings;
  • Implement program evaluation measures and assess program effectiveness;
  • Assist Clinical Care Manager with data entry and monthly, quarterly and annual reporting;

Legal Assistant Responsibilities may include:

  • Prepare applications for legal relief, conduct legal intakes, screening and assessing eligibility for legal relief, draft legal statements, and assist attorneys in document review and all aspects of case preparation.
  • Translation of legal forms, certificates, and declarations as well as legal interpretation at court hearings, government interviews, and with pro bono attorneys.
  • Other tasks may include corresponding with clients and government officials; managing appointment schedules; filing documents and document collection; maintaining physical and electronic case files; mailing; assisting with special projects, as necessary.  

Qualifications: Applicants that are self-motivated, engaging, and organized. Applicants with interest in legal or social services, legal or social policy and practice, or immigrant and refugee issues highly encouraged to apply.

  • Bilingual in Spanish and English (verbal and written) required.
  • Degree in relevant legal or social science field from an accredited institution preferred;
  • Strong verbal and written communication skills, including culturally competent and strong interpersonal skills;
  • Experience working in a legal environment and/or other relevant experience working with immigrants and/or vulnerable populations strongly preferred;
  • Ability to work independently to manage a substantial workload with deadline pressures;
  • Strong organizational skills and attention to detail for a fast-paced and high volume environment;
  • Good knowledge of relevant community resources in the Greater New Orleans area and beyond;
  • Proficiency in Microsoft Word, Excel, and Outlook, and ability to learn immigration database/software;
  • Must have a valid driver’s license, insurance, a clean driving record, and personal transportation. Position may require local and long distance travel and ability to travel with limited notice;
  • Duties require some evening and weekend events.
Project Coordinator
Primary responsibility is to ensure appropriate implementation of the Unaccompanied Children’s Project administrative operations, including financial, human resources, information/data management, facilities management, and reporting policies and procedures to ensure good practice and contractual compliance in support of up to 35 staff.  The incumbent will function under the supervision of the Program Director and the Business Manager and is expected to take an active role in day-to-day operations of the Program. 

General Administrative Support:  Provide and coordinate administrative and operational support to program staff, ensure that program staff are compliant with grant and agency policies and procedures, assist in developing clear and streamlined program protocols, oversee special project tasks and programmatic activities, and monitor deadlines.

Specific responsibilities may include but are not limited to: English/Spanish interpretation and translation, assisting staff in document review and other aspects of case preparation; conducting intakes; drafting certain documents and forms for review; corresponding with clients by phone, email and in person; managing appointment schedules; filing deadlines and document collection; organize, maintain, and update clients’ case files and records in physical filing case management software; data entry; mailing; assisting with special projects, as necessary.  Schedule and coordinate meetings as required. Maintain records.  Assist with preparation of progress and financial reports and budgeting as needed.   Coordinate purchasing; obtain quotes, submits orders, and processes invoice transmittals, including travel/mileage reimbursements.  Assist with supervision of building operations. Other tasks may also be assigned to ensure the smooth operation of the program.

Qualifications:

  • Bilingual in Spanish and English (written and oral) strongly preferred.
  • Bachelor’s degree preferred.
  • Experience working with immigrants and/or vulnerable populations strongly preferred.
  • Strong interpersonal and culturally competent communication skills.
  • Respect for others and sensitivity to the needs and issues affecting people of diverse backgrounds.
  • Ability to work independently and develop creative solutions is desired.
  • Strong organizational skills and attention to detail for a fast-paced and high volume environment.
  • Ability to maintain strict confidentiality regarding all case and client information.
  • Proficiency in Microsoft Word, Excel, and Outlook, and ability to learn immigration database/software.

Other duties as necessary

Staff Attorney
 The Immigration Attorney will provide legal representation to immigrant clients in order to represent them in immigration removal proceedings and prepare cases for submission to USCIS, including but not limited to, applications for asylum, Special Immigrant Juvenile (SIJ) status, and/or T or U nonimmigrant status and other forms of immigration relief, as well as family-based petitions, bond hearings, and other types of legal relief.  The majority of clients are unaccompanied children, as well as other populations in need of humanitarian protection.  S/he will also represent these children in immigration court, and family court for predicate and custody orders in relation to SIJ cases. The Immigration Attorney will coordinate all aspects of a client’s case, including client intake, client communication, relevant research, drafting personal statements, preparing immigration forms, writing briefs, drafting court motions and orders, and advocacy with law enforcement and other agencies, and direct representation in court. 

Additionally, the Immigration Attorney will:

  • Assist in the supervision of a legal assistants and volunteers.
  • Assist in provision of public education in the community and collaborating with other agencies.
  • Participate as needed in program-wide and grant-specific data collection.
  • Participate in meetings with immigration legal service community-based organizations.
  • Provide legal orientations/counseling to clients and families.
  • Provide referrals to non-legal resources.
  • Coordinate with supervisor(s) on placements with pro-bono attorneys and provide support on pro- bono mentoring, technical assistance, and training as needed.

Prerequisites for the Position:

  • Juris Doctor degree with active membership in a State Bar required; Louisiana license preferred.
  • Bilingual in Spanish and English (writing and speaking) required.
  • Two years or more experience practicing immigration law, or other relevant experience preferred; clinical experience will be counted.
  • Experience with immigration and/or child dependency proceedings preferred.
  • Experience working with children and/or survivors of abuse and trauma preferred.
  • Ability to work independently to manage a substantial workload with deadline pressures.
  • Competence in communicating and interacting with others of diverse cultural, geographic, and economic backgrounds in a professional and compassionate manner, including interacting with individuals experiencing substantial levels of emotional, physical, financial, or other hardship.
  • Ability to use basic Microsoft Office programs and online database software.
  • Candidates must successfully complete required background checks and clearances.

Job Status: Full-time (Exempt), contingent upon grant funding.

 

Application Deadline:  Applications will be accepted on a rolling basis.  To apply, please send cover letter, resume, and three references to ccanohr@ccano.org and agilbert@ccano.org and include in the subject line: Immigration Attorney.

Translator

Responsibilities:

  • Translation of legal documents – converting documents written in Spanish to documents written in English. Common documents include but are not limited to:
    • Birth, marriage, divorce, and death certificates
    • Diplomas and school records
    • Police reports
    • Letters and affidavits
  • Originate and complete a Certification of Translation of Record for translations that require notarization;
  • Complete translations in a consistent and professional format using electronic templates;
  • Properly file and maintain records of all translations received and prepared;
  • Answer phone calls and maintain record of calls received;
  • Attend trainings when assigned by Program Director or supervisor;
  • Occasionally cover reception desk during lunch and/or when receptionist is absent;
  • Other related tasks as assigned.

This position is dependent on the needs of our client population and will operate on an on-call/as needed basis which may vary week to week.  Average expected time commitment is 2-3 days a week.

Minimum Requirements:

  • Written fluency in English and Spanish required. Professional certification in translation is highly desirable.
  • Strong and efficient computer skills; including proficiency with using templates and preparing documents in Microsoft Office for spell check, etc. and use of electronic databases;
  • Organized, with an excellent attention to detail;
  • Ability to communicate well with others, including clients, attorneys, and other administrative staff members;
  • Professional phone manner, patience, and flexibility;
  • Ability to maintain effective and professional work relationships;
  • Applicants with an interest in social services, social policy and practice, or immigrant and refugee issues highly encouraged to apply.

Application Deadline:  Hiring Immediately

To apply, please email resume and cover letter to Rosa Cartagena at rcartagena@ccano.org

ISAIAH 43

Family Resource Coordinator
The Family Resource Coordinator is responsible working collaboratively with Isaiah 43 Program Director and Program Coordinator and associated entities to support to families and youth who participate in Isaiah 43 programs.  The Family Resource Coordinator participates in operational activities including training, enrollment, and goal setting, and engages families from a strengths-based perspective to develop and implement focused support plans as needed.

Knowledge, Skills and Abilities:

Family Resource Coordinator should have knowledge of systemic change theory, family engagement strategies, and community-based outreach and education.  An ability to work harmoniously and holistically, as part of a team with staff, volunteers, clients, and partners is required.  Family Resource Coordinator must demonstrate a philosophy and value base consistent with the mission and values of Catholic Charities Archdiocese of New Orleans, utilizing a strengths and empowerment perspective and working toward increasing the capacities of program participants with an emphasis on strengthening families.  Family Resource Coordinator must be able to work effectively and respectfully with people from diverse cultural, ethnic, religious, and socio-economic backgrounds.  Family Resource Coordinator must have excellent interpersonal skills, verbal and written communication skills, public speaking and facilitation skills, the ability to establish trust with clients and to practice motivational interviewing.   Knowledge of school and Special Education systems preferred.

Minimum Qualifications:

Family Resource Coordinator should possess a MSW, have experience working with families, and be licensed (or license eligible) to practice in Louisiana.  Family Resource Coordinator must be able to travel on a regular basis to program sites and client homes within the Archdiocese as well as work non-traditional hours including evenings and weekends.   

Essential Functions:

  • Assist with screening, training, enrollment, facilitation, and evaluation activities related to the implementation of Isaiah 43 programs.
  • Develop empowering relationships with families to offer support and resources as appropriate.
  • Work intensively with identified families to develop goals and strategies that build strength within the family.
  • Act as liaison and advocate for families to access other programs and services.
  • Act as a liaison and resource for mentors and help them implement one-on-one mentoring activities to support mentees’ goals.
  • Develop workshop content specific to the goals of the program.
  • Assist Program Director in evaluating program activities and outcomes.
  • On a limited basis, provide therapeutic intervention with children and/or parents enrolled in the program.

 

Reporting Relationship:  Family Resource Coordinator will report to the Isaiah 43 Program Director.

PACE, Program for All Inclusive Care for the Elderly

Ambassadors/CNA/HHA
 Under the general direction of the Director of Clinical and Day Center Services, assist ppt. on and off transportation, into their homes and appointments. High School Diploma/GED; or Current State Certified Nursing Assistant License or Home Health Assistant License and CPR certification. One year experience in care of the elderly individuals at various cognitive levels, good interpersonal skills with the ability to handle unusual situations. High School Diploma/GED; or Current State Certified Nursing Assistant License or Home Health Assistant License and CPR certification.
Center Manager
Under the general supervision of the Director of Clinical and Day Center Services, has full responsibility for all day center disciplines and services provided through the PACE Center, including all administrative responsibility related to direct day to day operations of the center.

Qualifications:

Bachelor of Science in Nursing, Social work, Licensed Practical Nurse or Health-related field.  Must possess a current Louisiana driver’s license.  Five years of health care management experience with at least two years supervisory experience. One year caring for the frail or elderly preferred.  Able to function well in a team environment.  Possesses good organizational, communication and supervisory skills.  Able to effectively handle difficult and unusual interpersonal situations.

Per PACE Regulation Section 460.104:

  • As a member of the PACE Interdisciplinary team, the center manager is responsible for the following:
    • Regularly informing the interdisciplinary team of the medical, functional, and psychosocial changes of each participant
    • Remaining alert to pertinent input from other team members, participants, and caregivers
    • Documenting changes of a participant’s condition in the participant’s medical record consistent with documentation policies established by the medical director
  • Each center manager is responsible for the following: Participation in the development of a plan of care and periodic reassessments on a semi-annual basis or as a participant’s condition dictates; Unscheduled reassessments take place either due to a change in participant status or at the request of the participant or designated representative

Additional Essential Functions:

  • Coordinates all center activities including care planning and implementation, preparation for interdisciplinary conference and daily meetings, family conferences and all related follow-up.
  • Responsible for human resource and management of CNA’s, activities staff, volunteers, receptionist and building maintenance personnel.
  • Serves as liaison between individual program disciplines, other PACE departments, and community service providers.
  • Participates in Management Team meetings and serves a liaison between administration and direct care staff.
  • Demonstrate support of the organization’s missions and goals in the delivery of services
  • Participate in community events/meetings that increase awareness about PACE
  • Assist with enrollment referrals through attending community meetings and health fairs
  • Implement and oversee aspects of special events in the Day Center
  • Monitor daily activities in the Day Center
  • Communicate community resources to both Center and Clinic staff (ex. CEU credits offered, open house events of potential partners, etc.)
  • Assist with participant relations and satisfaction
  • Value participants and their families by making them a top priority
  • Initiate activities to resolve participant complaints
  • Endeavor to achieve and maintain quality and participant satisfaction
  • Assist with performance and quality improvement measures
  • Assist in the development, coordination, and implementation of activities for participants in accordance with regulatory guidelines
  • Assist in development and implementation of activities for socialization of participants
  • Participate in monthly activities reporting (board reports)
  • Conduct daily monitoring of the food program for the compliance with the Health Dept. and the state funded food program for seniors
  • Participate in required educational programs, staff meetings, training sessions, and performance improvement activities
  • In absence of Transportation Coordinator, oversee coordination of transportation of participants

Working Conditions:

  • Excellent to poor lighting in working environment.
  • Potential exposure to patient blood/body fluids.
  • Contact with patients under variety of circumstances i.e., irrational, hostile, grieving, actively dying
  • Subject to frequent interruptions and distractions within the work environment
  • Probability for unexpected crisis situation to occur.

Other duties as necessary.

Medical Assistant
 Assists in examination and treatment of patients under the direction of a physician. Works under the direct and indirect supervision of a RN. Interviews patients, measures vital signs and records information on patients’ charts. Able to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients. Measures vital signs including but not limited to; height, weight, pulse rate, blood pressure, urine check, blood glucose. Must have a high school diploma and medical assistant certification. Must be familiar with standard concepts, practices and procedures within the field of geriatrics. Experience in geriatrics preferred. Good communication skills. At least 1 year of experience working with frail, elderly and geriatric population.
Social Worker
This position is under the direct supervision of the Director of Clinical and Day Center Services.  Responsible for the direct social work case management services for PACE participants and their caregivers.  Provides social services support to include participant screening, case management, counseling and referral.  Provides appropriate interventions, emotional support, resource information, and assistance with discharge planning and community referrals as indicated.  Able to work in diverse geriatric participant and staff populations; able to work independently and amicably in the interdisciplinary team setting.

Qualifications Per PACE Regulation Section 460.102:

Master’s Degree from an accredited School of Social Work with two years of experience in a health related area as well as one year of experience working with the geriatric population.   LCSW preferred.  Should possess a valid driver’s license and reliable transportation.  Position requires individual therapy skills geared toward geriatric participants, analytical thinking and problem solving abilities.  Work to be performed includes visits to private homes of PACE enrollees and contracted facilities within the community.  Position requires frequent travel in and around greater New Orleans area. 

Per PACE Regulation Section 460.104; 460.98:

  • As a member of the PACE Interdisciplinary team, the social worker is responsible for the following:
    • Regularly informing the interdisciplinary team of the medical, functional, and psychosocial condition of each participant
    • Providing clinical consultation as an active member of the interdisciplinary care
    • team
    • Remaining alert to pertinent input from other team members, participants, and caregivers
    • Documenting changes of a participant’s condition in the participant’s medical record consistent with documentation policies established by the medical director
    • Providing routine updates to the participant’s plan of care to reflect participant/caregiver based goals and interventions
    • Attending to system dynamics of the PACE organization to foster best use of resources, effective service delivery, and participant and family satisfaction
    • Advocating for the interventions that alleviate burden and facilitate coping for the participant and caregivers
    • Ensuring compliance with practice standards and codes

Other duties as needed.

PADUA COMMUNITY SERVICES, comprehensive and specialized care for children and adults with disabilities 

Direct Service Worker
 Participate in the development and implementation of individual service plans. Assist consumers with activities of daily living, total hygiene care, lifting, changing/toileting, bathing, feeding and monitoring mealtime, and administering medication, maintain cleanliness of the program, monitor consumers at all times while on duty. In some instances driving agency vehicle. High School Diploma/Experience working with intellectually and development disabled, and elderly.
LPN
 The LPN is responsible for administering medications and prescribed treatments, documentation of medication administration and daily charting. Documentation of consumers’ health status. Completing quarterly assessments, monitoring and notification to Health Care Coordinator of changes in consumers’ medical status or any noted complications. Communicates with families/guardians as required. Completes any assignments as required by supervisor. Attends in service trainings, and maintains license as required. High School Education and La licensed LPN.
Maintenance Worker
 Individual possesses knowledge and ability to safety operate a vehicle with the established laws and regulation. Position requires the ability to communicate effectively with work personnel and clients. Ability to prepare/submit the required records and reports in a timely manner. Position involved transporting client to and from the assigned destination and assist clients on and off the vehicle: (walk-ons and wheelchairs). Assist with deliveries and pickups; maintains the cleanliness of the vehicle, vehicle maintenance, food transportation and performs other duties as directed by the supervisor. High School Diploma or GED. CDL or Chauffeur’s with patient endorsement.
PRN Licensed Practical Nurses (Days/Nights, 48 hours monthly)
 Responsible for assessments, documentation medication, administration, administration of prescribed treatments, care plan initiation, implementation and review, notifies supervisor/Medical Director of any changes in patient status or complications.  Communicates with clients and families as required, Attends in-serve, trainings, and maintains license and certifications as required.  Unencumbered Louisiana Practical Nursing License; at least 1 year of practical nursing experience in an medical-surgical, nursing home, or long term care setting.  Graduate of an accredited school of practical nursing.

ST. MARY & ELIZABETH

Direct Service Worker
 Participate in the development and implementation of individual service plans. Assist consumers with activities of daily living, total hygiene care, lifting, changing/toileting, bathing, feeding and monitoring mealtime, and administering medication, maintain cleanliness of the program, monitor consumers at all times while on duty. In some instances driving agency vehicle. High School Diploma/Experience working with intellectually and development disabled, and elderly.

ST. ROSALIE

Direct Service Worker
Participate in the development and implementation of individual service plans. Assist consumers with activities of daily living, total hygiene care, lifting, changing/toileting, bathing, feeding and monitoring mealtime, and administering medication, maintain cleanliness of the program, monitor consumers at all times while on duty. In some instances driving agency vehicle. High School Diploma/Experience working with intellectually and development disabled, and elderly.

WORKFORCE DEVELOPMENT

Employment Services Case Manager
Bethlehem Housing is a new initiative of Catholic Charities to address homeless issues for families.  The Workforce Case Manager (WCM) will be part of a team that will work together to address the client needs and barriers. 

The WCM is responsible for supporting our clients and other members of the team to offer holistic and comprehensive wrap-around services to our participants. They must work together to help clients move out of crisis and into a stable family situation. The primary responsibility of the WCM is to help clients navigate services related to workforce and employment including education and training and find employment. Clients will be helped to identify interests, skills, strengths, weaknesses, and needs. This process will help the WCM to develop along with the client a case plan to address their employment barriers and assist the client in finding employment. The WCM will also work intensely with the client and community partners to help prepare our participants to be job ready and to rejoin the workforce. They will be responsible for conducting assessments, proper documentation of case files, development of case plan, follow-up and navigation of community resources and programs.  The WCM will also be responsible for helping developing the network of employers and community resources. They must establish and maintain active partnerships to develop, locate, and secure job openings; and market program to eligible participants. Prepare clients for a successful interview and finding employment.  Increase employer market penetration by canvassing the business community to identify workforce development emerging needs. Analyze training needs based on local industries, identify training providers and connect clients to training resources. Maintain a professional knowledge of targeted sectors, demand occupations, and largest employers.  Develop a credible professional rapport with local chambers of commerce, economic development authorities and professional societies. Develop culturally relevant soft skills and work readiness workshops and curriculum that help clients maintain employment and improve their job skills. Work as a member of a cross-functional team to share data and provide information across staff lines and support with reporting.   Maintain client files according to program guidelines and assist in data collection and data entry. WCM will participate in regular meetings and be requested to provide monthly reports and success stories. Responsibilities are not limited to employment services. The case manager must be familiar with resources to help clients address other barriers that are preventing them from achieving employment such as mental health, housing, health, education, and training, etc.

Minimum Education/Experience: 

A baccalaureate degree plus three years of professional level experience in job service and /or case management. Background and familiarity with workforce programs and community services, personnel, labor market information, federal trainings, employer relations, business operations, public administration, labor relations or labor negotiations or case management.

Knowledge, Skills, and Abilities:

This position requires excellent verbal and written communication skills and the ability to present information clearly and professionally. Strong organizational and interpersonal skills; must be able to function both independently and as part of a team and manage complex situations with the ability to resolve problems.  Must have excellent computer skills and dexterity required for data entry and retrieval and high proficiency with window application and software packages. Attention to detail, task, and project follow-through and the ability to manage multiple projects and provide information and reports in a timely manner.  Ability to work under and manage stress to maintain a positive image of Catholic Charities and maintain high degrees of confidentiality. Overall Professionalism in dress, demeanor, language, and interaction with others.

Essential Functions

  • Work directly with clients to assess barriers, needs, skills, background, education, personality and interest to recommend an appropriate career path.
  • Provide complete employment services that include reviewing new career options and employment opportunities, creating resumes, searching and applying for work and preparing clients for a successful interview.
  • Analyze training needs to develop culturally relevant soft skills and work readiness workshops and training curriculums that will help client be job ready and to develop necessary skills to obtain and maintain employment.
  • Refer and place clients in training programs while monitoring their progress.
  • Work closely with training providers to determine accessibility, eligibility, and requirements to be successful with placement and referrals to training programs.
  • Identify agencies and programs which can help address the workforce and training needs of the clients. Develop a relationship with them as well as a referrals process.
  • Develop customized workforce plan for clients with clear objectives and work path.
  • Maintain case files in accordance with CCANO and program policies.
  • Support client with referrals to increase knowledge of social services and resources to enhance client’s self-sufficiency.
  • Identify barriers to access and help clients develop a plan to address them.
  • Develop and actively participate in community outreach to remote locations outside the Greater New Orleans area. Perform community canvasing and document all outreach.
  • Provide workshops to help develop soft skills and implement training curriculums.
  • Participate in case planning meetings with clients and other case managers. Work as a team to address all relevant barriers and implement goals for client success.

Responsibilities

  • Provide pre-employment services and workforce case management.
  • Be objective and non-judgmental, establish excellent rapport with clients and provide a high intensity of services.
  • Provide exceptional customer service, support to client and practice active listening.
  • Provide individualized services to clients and customized case planning with concrete realistic and measurable objectives for each client.
  • Adequately assess clients and record need through an intake process, develop individualized services plans and coach clients throughout their journey.
  • Refers clients to appropriate Social Service agencies within Catholic Charities or other organizations.
  • Advocates for clients to help them achieve their objectives and obtain the services they need.
  • Assists clients with direct services and other appropriate resources/activities in all case plans.
  • Develop goals and regularly evaluate individualized case plans with the clients that address the clients’ concerns and assists the client in becoming self-sufficient.
  • Appropriate case files maintenance. All case files must be maintained in accordance with CCANO and program requirements, with adequate case notes and timely documentation of services, complete assessments and forms.
  • Appropriate follow-up of clients with one on one interaction, frequent and active communications that must be documented in both case file and data tracking systems.
  • Data maintenance and entering in all program required databases.
  • Monitor data and record daily all activates in data track systems, update client information as needed and follow program guidance and case closure process.
  • Assist with the development of the program report and collect success stories.
  • Adjust to program changes, documentation and program requirements.
  • An active participant in team activities and service coordination.
  • Follow current trends in workforce programs, employment resources, and research labor market information and develop referring network.
  • Increase employer market penetration by developing relationships with the business community to identify industry needs, training opportunities and workforce development emerging needs and issues influencing business and industry.
  • Maintain a professional knowledge of targeted sectors, demand occupations, and largest employers.
  • Provide workforce development training and technical assistance to other members on the team including community partners.

Above skills, duties and responsibilities describe the general nature of the work. They do not represent an extensive list of all required responsibilities, duties and skills. Other duties may be added or this description amended at any time.

 

Reports to: Integrated Workforce Services Director-Shaula Lovera

CATHOLIC CHARITIES IS AN EQUAL OPPORTUNITY EMPLOYER

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