Health Guardians

Employment Opportunities

Thank you for your interest in Catholic Charities Archdiocese of New Orleans. Catholic Charities Archdiocese of New Orleans is an equal opportunity employer. In addition to full-time and part-time employment, there are a variety of ways you can take part in our mission of service to the poor and vulnerable. Learn more about Volunteer Opportunities and Internships with Catholic Charities.

Employment listings are updated weekly. Last Update: June 18, 2018

TO APPLY:
Email your resume and cover letter to ccanohr@ccano.org.
You may also fax this information to (504) 310-6945.
Please include the job title and program in your subject line.

Catholic Charities Archdiocese of New Orleans has openings for the following positions.
Click the position title to view the full job description.

ADVANCEMENT 

Grants Manager
 With support from program leadership, the Grants Manager competes for grant funds in support of plans and programs of Catholic Charities.  S/he will collaborate with Division Directors to monitor the progress of grant-funded projects to ensure successful implementation in accordance with grant contract terms and agency requirements.  As well, s/he proactively seeks new funding opportunities for the agency.

Prospect Research

With the Director of Institutional Advancement, determines on a monthly basis a number of corporate, foundation, and government grants prospects to evaluate and further research. Prepares quarterly reports on prospect identification and outcomes.

Grant Administration & Writing

Evaluates requests for funding opportunities, researches supporting data and best practices, analyzes funding agency requirements, and anticipates Catholic Charities’ competitive position for each opportunity.

Develops and prioritizes projects and proposals: meet and work with staff to elicit projects and programs needing monetary support; manage quarterly meetings to vet projects and programs; and assist with setting priorities for funding.

Write or supervise writing of all proposals, budgets, reports, and other ancillary materials related to grant submissions.  Researches institutional and funding agency policies to ensure proposed activities and budgets are in accordance with Catholic Charities policies.

Coordinate the management of existing grants with staff by: tracking grants; developing internal reporting systems; writing reports; maintaining excellent historical records within Raiser’s Edge.

Works with Division Directors to ensure each project or program is meeting proposal conditions and expectations.

United Way

Oversees the agency’s program allocations process and submission to the United Way. Completes and submits the CFC annual application to UW.

With oversight from the Planning & Evaluation Department, assists with United Way reporting.

Minimum Qualifications:

Bachelor’s degree and five years of professional fund development experience with a minimum of two years of specific grant focus.

Experience working with a broad spectrum of grant types and grant agencies.

Understanding of grant development, administration, and compliance methods and practices.

Ability to manage and coordinate multiple projects and meet critical deadlines.

Excellent analytical, organization, project management, budgeting, strategic planning, and interpersonal skills needed.

Ability to influence collaboration and compliance on proposal submissions.

Reports to: This position reports to the Director of Institutional Advancement.

COUNSELING SOLUTIONS 

Counselor/Clinical Social Worker (Part-time)
 The Counselor/Clinical Social Worker is responsible for assessing the material and emotional needs of clients and providing them with counseling, educational and referral services.  This position requires proven ability to function independently with minimum supervision.  This position requires adequate experience and/or specialized knowledge in the specific area to counsel and educate clients.  High level of maintaining client information confidentiality.  It requires proven interpersonal, oral and written communication skills.

Minimum qualifications: Master’s degree in Counseling, Social Work or related field, current licensure as a mental health professional (LPC, LCSW), previous experience in area of client population desired.

Essential functions of position:

  • Evaluates client needs and formulates a long and short-term service plan.
  • Provides direct counseling and referral services to each client.
  • Manages the service plan in consultation with Supervisor.
  • Conducts group or individual educational sessions for clients and the community.
  • Acts as liaison between clients and their collateral contacts.
  • Prepares/Maintains records on each client including face sheets service activity records and case record notations.
  • Submits reports as required.
  • Develops professional skills through in service training and continuing education seminars.
  • Performs other duties as directed by the supervisor.
  • Physical Demands: Moderate physical activity performing somewhat strenuous daily activities of a primary administrative nature.
    • Stand less than 33% of time. 
    • Walk between 33% to 66% of time. 
    • Use of hand to finger, handle or feel required over 66% of time. 
    • Use of hands and arms to reach over 66% of time. 
    • Climb (stairs) between 33% and 66% of time. 
    • Full ability to talk and hear. 
    • Correctable vision required. 
    • Able to lift/carry up to 30 lbs. 

ENGLISH AS A SECOND LANGUAGE 

AmeriCorps VISTA Family Literacy Coordinator

CCANO’s English as a Second Language (ESL) is an English language study program for nonnative speakers. Our goal is to help improve the students’ level of English so they can become confident and successful in their life goals and as members of the community. We work closely with the vulnerable immigrant population, local refugee resettlement agencies as well as domestic violence and human trafficking survivors to ensure that English language learners find a place of support and culturally sensitive education.

This position is for a full-time Americorps VISTA. For more information on the Americorps VISTA program, including stipend and other requirements, see: http://www.nationalservice.gov/programs/americorps/americorps-vista.

Essential Job Responsibilities:

In order to increase the capacity of Catholic Charities’ English as a Second Language (ESL) program, the AmeriCorps VISTA will be asked to lead the endeavor in structuring and launching the Family Literacy project, which aims to increase that accessibility of English literacy services by providing a comprehensive and holistic approach to intergenerational learning. Family literacy programs address the literacy needs of both adults and children with the understanding that different generations have varying educational needs that intersect and diverge in dynamic ways. The VISTA will be asked to:

  • Utilize evidence-based literacy strategies to develop a curriculum that provides ESL instruction to adults and children in both separate and combined settings, as well as
  • Interactive literacy activities to engage parents and their children together. This will entail researching and evaluating successful Family Literacy programs; tailoring such programs to the specific needs of CCANO Immigration and Refugee Services clients;
  • Recruit, train, and manage ESL volunteers; monitor program inputs and outputs;
  • Develop and maintain thorough records of progress, contacts, and program goals
  • Conduct outreach during internship and volunteer fairs and attendance at key events;
  • Develop and manage relationships with partner agencies, universities, and community-based organizations;

Qualifications:

  • BA/BS in social work/social services, business, Latin American Studies or related field from an accredited institution preferred; 
  • Project management experience preferred; 
  • Cultural competence and a good understanding of diverse immigrant populations, as well as sensitivity to the special needs of refugee children, adults, and families;
  • Strong oral/written communication and interpersonal skills, including ability to maintaining effective and professional work relationships;
  • Strong management and organizational skills, in particular time management and multi-tasking;
  • Proficiency in Microsoft Office Suite, especially Word and Excel;
  • Ability to work independently with minimal supervision, and maintain professionalism and confidentiality;
  • Proficiency in Spanish, Arabic, Haitian Creole, or other languages valued;
  • Access to reliable personal transportation required.

Job Status: Full-time (Volunteer/Stipend)

Application Deadline:  Hiring Immediately.

To apply, please email resume, cover letter and references to Sharon Moscoso at: smoscoso@ccano.org 


ESL Success Coach
 Catholic Charities Archdiocese of New Orleans (CCANO) has been offering English as a Second Language (ESL) classes for over 15 years.  ESL classes are offered to adults in the greater metropolitan region.  The position involves regular travel to sites in Greater New Orleans area.  The ESL Success Coach reports directly to the ESL Program Manager. Individual will coordinate testing operations, ensure that program staff are compliant with grant and agency policies and procedures, assist in developing clear and streamlined testing protocols, oversee testing, and conduct individualized assessment, goal planning and on-going coaching to ensure client success.

Essential Job Responsibilities May Include but are Not Limited to:

  • Conduct comprehensive career counseling services with each client to establish desired goals/outcomes and follow-up as needed;
  • Administer and keep records of CASAS pre- and post-tests to measure and asses ESL literacy gains;
  • Develop and manage relationships with partner agencies and community-based organizations in order to make proper referrals;
  • Manage appointment schedules; filing deadlines and document collection; organize, maintain, and update clients’ case files in software;
  • Manage implementation of CASAS test preparation with teachers and clients;
  • Maintain communication with clients, volunteers, and staff
  • Maintain thorough records of progress, contacts, and client goals and outcomes;
  • Assisting with special projects and other tasks, as necessary.

Qualifications:

  • Available to work evenings (most classes run 6:00 to 8:30 PM) and occasional weekends;
  • Bilingual in Spanish and English (written and oral) required. Proficiency in Portuguese, Arabic, Farsi, French or other languages valued;
  • BS/BA with background in social work, business, Latin American/Middle Eastern/World Studies, or related field from an accredited institution preferred;
  • Minimum of 1 year of relevant experience in ESL/adult education
  • Experience with CASAS eTests a plus or must be willing to learn the database/software;
  • Creative, committed, flexible, team player attitude, energetic, willingness to accept the challenges of the challenging and rewarding workload
  • Cultural competence and a good understanding of diverse immigrant populations, as well as sensitivity to the special needs of refugee adults and families; must maintain strict confidentiality regarding all client information.
  • Proficiency in Microsoft Office Suite, especially Word and Excel;
  • Ability to work independently with minimal supervision, and maintain professionalism and confidentiality;
  • Strong organizational skills and attention to detail for a fast-paced and high volume environment.
  • Access to reliable personal transportation required.

To apply, please email resume and cover letter to Sharon Moscoso at: smoscoso@ccano.org 

 

FOOD FOR FAMILIES/ FOOD FOR SENIORS

CDL Driver (Baton Rouge)
Responsible for activities related to delivery of commodity foods; assists in other activities related to receiving , storing, packing and delivering food, as needed; may assist serving participants at food sites; works with diverse groups of people. Position requires frequent lifting and moving; must be able to lift 50 lbs. High school diploma or equivalent, one year driving experience preferred. Needs to read and write legibly and use math skills. Must have medical exam and pass initial and random drug/alcohol screening. Valid Louisiana CDL license required. Need for Baton Rouge Louisiana.

Clerk
 Input participant information into our computer program, generate monthly proxy listings and also monthly reports from distribution locations. High School Diploma preferred.

Packer
Responsible for packing food boxes for participants and recording inventory of stored food items. Packers on mobile crew are also responsible for assisting in the loading and unloading of vehicles. Must be able to lift at least 40 pound boxes. High school diploma /GED preferred. Need to read and write legibly with basic math skills.

HEAD START

Early Head Start Teacher (St. Paul)
The Early Head Start Teacher works under the supervision of the Center Director. The Early Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. Infant Toddler CDA. Associates Degree in Early Childhood Education preferred.

Head Start Teacher Assistant
The Head Start Teacher Assistant works under the supervision of the Head Start Teacher. The Head Start Teacher Assistant assists with organizing classroom space and equipment to meet the individual needs of children enrolled. The Head Start Teacher Assistant assists in planning, with the supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. CDA certification or Associate’s Degree in Early Childhood Education, Human Services or a related field preferred. Proven proficiency in verbal and written communication skills.

Head Start Teacher
The Head Start Teacher works under the supervision of the Center Director.  The Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

  1. Knowledge of Early Childhood Education and best practices.
  2. Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  3. Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
  4. Ability to operate modern office equipment (computer, fax, scanner, copier).
  5. Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
  6. Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
  7. Ability to be a mandated reporter for suspected child abuse or neglect.
  8. Ability to work in another position when needed.
  9. While performing the duties of this job, the employee is frequently required to sit at child’s level; stand; stoop; squat; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications: Bachelor’s degree in Early Childhood Education or Child Development or Associate’s degree with five (5) years’ experience working in Early Childhood Education.  Proven proficiency in verbal and written communication skills.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IEP (Individualized Education Plan) goals and objectives as needed.
  • Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Implement approved weekly lesson plan in the classroom daily.
  • Prepare materials and supplies in advance for activities.
  • Ensure that Teaching Strategies Gold reflects accurate information on each child.
  • Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Provide a daily balanced schedule of child initiated and adult initiated activities.
  • Ensure that modifications are made to include children with special needs.
  • Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Mentor teacher assistants, substitutes, and volunteers.
  • Ensure family style dining.
  • Check email a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.
  • Other duties, as assigned. 

HEALTH GUARDIANS

Supervisor of Sacred Heart Case Management
 Catholic Charities was awarded a contract to provide case management at the Sacred Heart Apartments for formerly homeless men and women. The agency was awarded this contract by UNITY of Greater New Orleans, the property owner.

Essential Functions, Duties, and Tasks:

  • Oversee the billing process, assessments, utilization review and address crisis’s that arise in the residential setting
  • Strategic planning and managing the daily operations
  • Lead quality improvement efforts to maximize efficiency
  • Lead a team of case managers in the provision of case management services to formerly homeless residents living in Permanent Supportive Housing units.
  • Report timesheets, monitor budgets, and liaise with funders and community partners,
  • Develop and manage program budgets
  • Contract review and management
  • Direct the implementation of policies and procedures in compliance with the agency
  • Establish and maintain effective communication with staff, state personnel, community groups, clients and volunteers
  • Manage personnel activities
  • Submits qualitative and quantitative reports to funders
  • Maintain client database updates
  • Maintain his/her own caseload of residents who likely suffer from traumatic histories, mental illness and behavioral issues,
  • Be a strong advocate for residents of Sacred Heart, especially in legal and medical contexts,
  • Represent Sacred Heart in promotional and professional settings.                    

Knowledge, Skills and Abilities:

This position requires professional knowledge and skills sufficient to implement and evaluate program functioning and to stimulate program development.  Utilizes excellent judgment, decision-making, and communication skills.

Minimum Qualifications:

LSCW or LPC required. Medicaid Billing experience and two years Case Management experience is preferred.


Utilization Reviewer (Temporary/PRN)
 

Assist the program by maintaining prior authorization on all eligible clients in the Sacred Heart program. This includes tracking current authorizations, units authorized, and expiration dates, completing Bayou Health Assessments, LOCUS assessments, and outpatient treatment request forms, and submitting prior authorizations in a timely manner to ensure continuous coverage of services. Master’s Degree, LPC/LCSW, & LOCUS Training required.

Essential Functions:

  1. Tracking of all authorizations- inclusive of number of units authorized and dates of authorization.
  2. Completion of Bayou Health Assessment annually for each client.
  3. Completion of LOCUS assessment annually for each client
  4. Completion of prior authorization request form for each client as needed
  5. Submission of all necessary prior authorization documentation in a timely manner to ensure continuing authorization for all clients receiving services.
  6. Physical Demands
    1. Stands less than 33% of the time.
    2. Walk between 33-66% of the time.
    3. Use of hand to finger, handle, or feel required over 66% of the time.
    4. Use of hands and arms to reach over 66% of the time.
    5. Climb stairs 33% of the time.
    6. Full ability to speak and hear.
    7. Correctible vision required.
    8. Able to carry/lift 30lbs.
 

IMMIGRATION SERVICES

Administrative Assistant
 General Administrative Support:  Provide and coordinate administrative and operational support to program staff, ensure that program staff are compliant with grant and agency policies and procedures, assist in developing clear and streamlined program protocols, oversee special project tasks and programmatic activities, and monitor deadlines.

Specific responsibilities may include but are not limited to: English/Spanish interpretation and translation, assisting staff in document review and other aspects of case preparation; conducting intakes; drafting certain documents and forms for review; corresponding with clients by phone, email and in person; managing appointment schedules; filing deadlines and document collection; organize, maintain, and update clients’ case files and records in physical filing case management software; data entry; mailing; assisting with special projects, as necessary.  Schedule and coordinate meetings as required. Maintain records.  Assist with preparation of progress and financial reports and budgeting as needed.   Coordinate purchasing; obtain quotes, submits orders, and processes invoice transmittals, including travel/mileage reimbursements.  Assist with supervision of building operations. Other tasks may also be assigned to ensure the smooth operation of the program.

Qualifications:

  • Bilingual in Spanish and English (written and oral) is required.
  • Bachelor’s degree preferred.
  • Experience working with immigrants and/or vulnerable populations strongly preferred.
  • Strong interpersonal and culturally competent communication skills.
  • Respect for others and sensitivity to the needs and issues affecting people of diverse backgrounds.
  • Ability to work independently and develop creative solutions is desired.
  • Strong organizational skills and attention to detail for a fast-paced and high volume environment.
  • Ability to maintain strict confidentiality regarding all case and client information.
  • Proficiency in Microsoft Word, Excel, and Outlook, and ability to learn immigration database/software.
 
Attorney
 The Immigration Attorney will provide legal representation to immigrant clients in order to represent them in immigration removal proceedings and prepare cases for submission to USCIS, including but not limited to, applications for asylum, Special Immigrant Juvenile (SIJ) status, and/or T or U nonimmigrant status and other forms of immigration relief, as well as family-based petitions, bond hearings, and other types of legal relief.  The majority of clients are unaccompanied children, as well as other populations in need of humanitarian protection.  S/he will also represent these children in immigration court, and family court for predicate and custody orders in relation to SIJ cases. The Immigration Attorney will coordinate all aspects of a client’s case, including client intake, client communication, relevant research, drafting personal statements, preparing immigration forms, writing briefs, drafting court motions and orders, and advocacy with law enforcement and other agencies, and direct representation in court. 

Additionally, the Immigration Attorney will:

  • Assist in the supervision of a legal assistants and volunteers.
  • Assist in provision of public education in the community and collaborating with other agencies.
  • Participate as needed in program-wide and grant-specific data collection.
  • Participate in meetings with immigration legal service community-based organizations.
  • Provide legal orientations/counseling to clients and families.
  • Provide referrals to non-legal resources.
  • Coordinate with supervisor(s) on placements with pro-bono attorneys and provide support on pro- bono mentoring, technical assistance, and training as needed.

Prerequisites for the Position:

  • Juris Doctor degree with active membership in a State Bar required; Louisiana license preferred.
  • Bilingual in Spanish and English (writing and speaking) required.
  • Two years or more experience practicing immigration law, or other relevant experience preferred; clinical experience will be counted.
  • Experience with immigration and/or child dependency proceedings preferred.
  • Experience working with children and/or survivors of abuse and trauma preferred.
  • Ability to work independently to manage a substantial workload with deadline pressures.
  • Competence in communicating and interacting with others of diverse cultural, geographic, and economic backgrounds in a professional and compassionate manner, including interacting with individuals experiencing substantial levels of emotional, physical, financial, or other hardship.
  • Ability to use basic Microsoft Office programs and online database software.
  • Candidates must successfully complete required background checks and clearances.

Job Status: Full-time (Exempt), contingent upon grant funding.

Application Deadline:  Applications will be accepted on a rolling basis.  To apply, please send cover letter, resume, and three references to ccanohr@ccano.org and jsearcy@ccano.org and include in the subject line: Immigration Attorney.

 
Bilingual Case Manager, Unaccompanied Children's Project
 CCANO’s Unaccompanied Children’s Project serves unaccompanied immigrant children who were temporarily in custody of the Office of Refugee Resettlement (ORR) and reunified with sponsors. The Program aims to provide legal representation for over 650 clients a year, as well as case management and social service referrals, counseling, and other clinical interventions for a subset of clients with special needs. The Bilingual Case Manager will provide social support services and referrals to these children who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation.

Essential Job Responsibilities:

Provide culturally and linguistically appropriate post-placement services and comprehensive case management services for children recently reunified with sponsors, including:

  • Conduct psychosocial assessments and background interviews using child welfare principles and social work best practices
  • Develop individual service plans and monitor client progress with particular attention to culture, language, and special circumstances;
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, education services, etc.);
  • Coordinate with key stakeholders – Includes building a network of relationships with social service and outside care providers to ensure holistic care
  • Conduct outreach to the community – Includes developing and updating referral resources and psychosocial resource materials to meet the special needs of recently released unaccompanied children, may also include development and co-facilitation of group activities for clients and families;
  • Develop, maintain, and update case management files and reporting databases to ensure timely compliance with monitoring and documentation standards; maintain confidentiality of information;
  • Submit regular written reports as required and track individual progress via relevant database(s);
  • Assist attorneys to identify cases in need of more specialized case assessment, develop child-friendly interviewing skills, develop strategies for legal case management, work with clients to prepare supporting documentation for their legal cases, and provide in-court interpretation as needed.

Qualifications:

  • Spanish reading, writing and speaking fluency required;
  • Bachelor’s degree required with emphasis on psychology/sociology/ Latin American studies preferred;
  • Two years of relevant experience with a minimum of one years’ experience in case management preferred, particularly working with, serving, and advocating on behalf of immigrants and/or experience in child welfare, child placements, and family preservation;
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
  • Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
  • Ability to prioritize duties in a fast-paced environment;
  • Good knowledge of relevant community resources in the Greater New Orleans area;
  • Comprehensive knowledge of software appropriate to the office environment;
  • Must have a valid driver’s license, insurance, a clean driving record, and personal transportation. Position may require frequent local and long distance travel and ability to travel with limited notice.

Job Status: Full-time (Exempt)

Application Deadline: Applications accepted on a rolling basis.

To apply, please email cover letter and resume to psantos@ccano.org with subject heading: “Bilingual Case Manager, Unaccompanied Children.”


Legal Assistant
 Catholic Charities Immigration Services, a nonprofit organization, is seeking an Immigration Legal Assistant.  The Legal Assistant will support the Immigration Attorneys to prepare various aspects of a client’s immigration case, and is expected to train for accreditation to practice immigration law as an immigration representative by the Department of Justice.  Legal Assistants also serve as interpreters in English and Spanish.

Responsibilities include: Prepare applications for legal relief, conduct legal intakes, screening and assessing eligibility for legal relief, develop legal defense strategies, draft legal statements, and assist attorneys in document review and all aspects of case preparation. As a Translator/Interpreter, duties will include translation of legal forms, certificates, and declarations as well as legal interpretation at court hearings, government interviews, and with pro bono attorneys.   Legal Assistants will participate in relevant trainings, and will provide specialized trainings to staff and external parties, including attorneys. Other tasks may include corresponding with clients and government officials by phone, email and in person;  managing appointment schedules; filing deadlines and  document collection;  organizing, maintaining, and updating clients’ case files and records in physical files and case management software; payment collection/invoicing (for non-pro bono cases); mailing; assisting with special projects, as necessary.

Qualifications for the Position:

  • Bilingual in Spanish and English (written and oral) required.
  • Bachelor’s degree strongly preferred.
  • Experience working in a legal environment and/or other relevant experience working with immigrants and/or vulnerable populations strongly preferred.
  • Strong interpersonal and culturally competent communication skills. Respect for others and sensitivity to the needs and legal issues affecting people of diverse backgrounds.
  • Ability to work independently to manage a substantial workload with deadline pressures.
  • Strong organizational skills and attention to detail for a fast-paced and high volume environment.
  • Ability to maintain strict confidentiality regarding all case and client information.
  • Proficiency in Microsoft Word, Excel, and Outlook, and ability to learn immigration database/software.
  • Candidates must successfully complete required background checks and clearances.

Job Status: Full-time (Exempt), contingent upon grant funding.

Application Deadline: Applications will be accepted on a rolling basis.

To apply, please send cover letter, resume, and three references to jsearcy@ccano.org and include in the subject line: Immigration Legal Assistant.


Outreach Coordinator
 The Community Outreach Coordinator will work to ensure coordination of services for vulnerable immigrant clients through community outreach, coordination with partners, referrals, and data management to ensure effective and holistic client care and representation.  The Coordinator will also be expected to provide legal assistance to support staff attorneys in their legal representation of individual immigrant clients.

Outreach Responsibilities may include:

  • Conduct regular outreach with community partners to maintain and develop group programming and community referrals for clients;
  • Coordinate services with key stakeholders – Includes liaising and building a network of relationships with other professionals, para-professionals, legal, and social service providers and establish standard protocols and referral procedures to ensure holistic care and ongoing monitoring;
  • Assist program staff with logistics and coordination of group-based client activities in a variety of settings;
  • Implement program evaluation measures and assess program effectiveness;
  • Assist Clinical Care Manager with data entry and monthly, quarterly and annual reporting;

Legal Assistant Responsibilities may include:

  • Prepare applications for legal relief, conduct legal intakes, screening and assessing eligibility for legal relief, draft legal statements, and assist attorneys in document review and all aspects of case preparation.
  • Translation of legal forms, certificates, and declarations as well as legal interpretation at court hearings, government interviews, and with pro bono attorneys.
  • Other tasks may include corresponding with clients and government officials; managing appointment schedules; filing documents and document collection; maintaining physical and electronic case files; mailing; assisting with special projects, as necessary.  

Qualifications: Applicants that are self-motivated, engaging, and organized. Applicants with interest in legal or social services, legal or social policy and practice, or immigrant and refugee issues highly encouraged to apply.

  • Bilingual in Spanish and English (verbal and written) required.
  • Degree in relevant legal or social science field from an accredited institution preferred;
  • Strong verbal and written communication skills, including culturally competent and strong interpersonal skills;
  • Experience working in a legal environment and/or other relevant experience working with immigrants and/or vulnerable populations strongly preferred;
  • Ability to work independently to manage a substantial workload with deadline pressures;
  • Strong organizational skills and attention to detail for a fast-paced and high volume environment;
  • Good knowledge of relevant community resources in the Greater New Orleans area and beyond;
  • Proficiency in Microsoft Word, Excel, and Outlook, and ability to learn immigration database/software;
  • Must have a valid driver’s license, insurance, a clean driving record, and personal transportation. Position may require local and long distance travel and ability to travel with limited notice;
  • Duties require some evening and weekend events.

Job Status: Full-time (Exempt)

Application Deadline: Hiring Immediately. To apply, please email cover letter and resume to asalinas@ccano.org with subject heading: “Outreach Coordinator, Immigration Services.”


Receptionist (Part-time)
 Catholic Charities Immigration Services is in need of one part-time receptionist. Must be bilingual (English/Spanish). 

  • Greet and welcome clients at the office.
  • Provide referrals and basic information to clients and the public in English and Spanish.
  • Direct visitors to the appropriate person/office for assistance.
  • Answer, screen, and forward incoming phone calls in English and Spanish.
  • Receive, sort and distribute daily mail/deliveries.
  • Ensure reception area is tidy and presentable.
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).
  • Update calendars and schedule appointments as needed.
  • Perform other clerical duties such as filing, photocopying, ordering supplies, etc.

Qualifications:

  • Bilingual in English and Spanish.
  • High School Diploma/GED.
  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Excellent organization, multitasking and time management skills.
  • Ability to be compassionate and calm under pressure, resourceful and proactive when issues arise.
  • Hands-on experience with office equipment.
  • Proficiency in Microsoft Office Suite preferred.

Application Deadline:  Applications will be accepted on a rolling basis.  To apply, please send cover letter, resume, and three references to rcartagena@ccano.org and include in the subject line: Receptionist


Senior Staff Attorney (Immigration)
 The Senior Staff Attorney will be responsible to serve in one or more of the following capacities: Coordinate immigration legal training and presentations (to benefit staff, partners, and the public); Develop and maintain a pro bono network and coordination protocols (including recruitment, placement, and mentorship); Provide technical assistance on criminal and civil defense needs that overlap with their immigration representation; Develop, implement, and staff/maintain community outreach activities such as legal clinics, orientations, and workshops; Develop and manage relationships with local community partners, government agencies, and funders (including but not limited to USCIS, EOIR, state/federal judges, public defender offices, law schools, law associations, State Bars, law firms, etc.); Assist with reporting to grant funders.

The Senior Staff Attorney will also provide quality legal representation to a caseload of immigrant children and adults, and will prepare cases for submission to the USCIS and EOIR, including but not limited to, applications for asylum, Special Immigrant Juvenile (SIJ) status, and/or T or U nonimmigrant status, family petitions, naturalization applications, cancellation of removal, and other forms of immigration relief.  S/he will also represent these clients in court when needed. The Senior Staff Attorney will coordinate all aspects of a client’s case, including client intake, client communication, relevant research, drafting personal statements, preparing immigration forms, writing briefs, drafting court motions and orders, and advocacy with law enforcement and other agencies, and direct representation in court. 

Additionally, the Senior Staff Attorney will:

  • Assist in the supervision of legal assistants and volunteers.
  • Participate as needed in program-wide and grant-specific data collection.
  • Provide legal orientations/counseling to clients and families.
  • Provide referrals to non-legal resources.

Prerequisites for the Position:

  • Juris Doctor Degree with active membership in a State Bar required; Louisiana license preferred.
  • Bilingual in Spanish and English (writing and speaking) required.
  • Two years or more experience practicing immigration law, or three years of other relevant experience; clinical experience will be counted.
  • Experience with immigration and/or child dependency proceedings preferred.
  • Experience working with children and/or survivors of abuse and trauma preferred.
  • Ability to work independently to manage a substantial workload with deadline pressures.
  • Competence in communicating and interacting with others of diverse cultural, geographic, and economic backgrounds in a professional and compassionate manner, including interacting with individuals experiencing substantial levels of emotional, physical, financial, or other hardship.
  • Ability to use basic Microsoft Office programs and online database software.
  • Candidates must successfully complete required background checks and clearances.

Job Status: Full-time (Exempt), contingent upon grant funding.

Application Deadline:  Applications will be accepted on a rolling basis.  To apply, please send cover letter, resume, and three references to ccanohr@ccano.org and jsearcy@ccano.org and include in the subject line: Immigration Attorney.

 

ISAIAH 43

Program Coordinator
 The Program Coordinator is responsible for working with Catholic Church parishes and schools, other ministries and program within the Archdiocese and the general community to implement the Isaiah 43 program. The Program Coordinator will lead parish sites in the planning, development, implementation and evaluation of their Isaiah 43 ministries.

Knowledge, Skills and Abilities:

Program Coordinator must be knowledgeable of effective outreach and engagement strategies for use in faith-based and community-based settings. The incumbent must understand and be supportive of the teachings of the Catholic Church as well as demonstrate a philosophy and value base consistent with the mission and values of Catholic Charities Archdiocese of New Orleans. Excellent organizational and problem solving skills, relational skills, communication skills, and public speaking skills are required. The Program Coordinator must have the ability to motivate volunteers and help develop their leadership skills. The incumbent must demonstrate strong attention to details as well as the ability to handle multiple tasks both effectively and efficiently. An ability to work harmoniously and holistically, as part of a team with staff, volunteers, clients, and partners from diverse backgrounds is required.

Essential Functions:

  • Conduct outreach to church parishes, schools, Archdiocesan ministries and organizations as well as the general community to promote the program.
  • Lead program sites in planning, developing, implementing, and sustaining parish-based Isaiah 43 ministries.
  • Support site coordinators with recruiting mentors, general support volunteers, and program participants.
  • Facilities screening, selection, and training process for prospective mentors.
  • Provide on-going support, coaching, and skills development to site coordinators, parish leaders and volunteers.
  • Work with Family Resource Coordinator, and Youth Development Coordinator to identify and evaluate mentor-mentee matches.
  • Work with Program Director to provide oversight and consultation to mentors and parish volunteers.
  • Work with Program Director to develop and maintain relationships with Archdiocesan and community partners.
  • Assist with planning and coordination of monthly peace prayer walks.
  • Assist Program Director with tracking, reporting, and evaluating program goals, activities and outcomes.
  • Assist with other job-related tasks as requested by Program Director.

Minimum Qualifications:

The incumbent must be a practicing Catholic and supportive of the teachings of the Catholic Church. A Bachelor’s degree and a minimum of 3 years of relevant professional level experience in a faith-based or community-based setting is required. Must be proficient with Microsoft Office applications including Word, Excel, Outlook, and Power Point. Must be mobile to travel on a regular basis to sites within the Archdiocese. Must be available to work non-traditional hours including evenings and weekends.

Reporting Relationship:

Program Coordinator will report to the Isaiah 43 Program Director.


Youth Development Coordinator
 The Youth Development Coordinator is responsible for working collaboratively with the Program Director, Program Coordinator, and Family Resource Coordinator to engage and cultivate the development of the youth in the Isaiah 43 Mentoring Program and Young Peacemakers Leadership Council (YPLC).

Knowledge, Skills and Abilities: The Youth Development Coordinator must be knowledgeable of effective outreach  and engagement strategies for use with youth and families in faith-based and community-based settings. The incumbent must understand and be supportive of the teachings of the Catholic Church as well as demonstrate a philosophy and value base consistent with the mission and values of Catholic Charities Archdiocese of New Orleans. Excellent problem solving skills, relational skills, communication skills, and public speaking skills are required. The Youth Development Coordinator must have knowledge of group dynamics and the skills to engage youth in one-on-one and group settings in a way that fosters participation and growth. An ability to work harmoniously and holistically, as part of a team with staff, volunteers, clients, and partners from diverse backgrounds is essential. The incumbent must demonstrate strong attention to detail as well as the ability to handle multiple tasks both effectively and efficiently.

Essential Functions:

  • Coordinate and facilitate YPLC meetings and activities
  • Recruit and enroll new YPLC members
  • Conduct outreach to church parishes, schools, ministries, and organizations within the Archdiocese and general community to promote the YPLC
  • Facilitate mentoring workshops
  • Conduct outreach to church parishes, schools, ministries, and organizations within the Archdiocese and general community to recruit mentees
  • Facilitate mentor training
  • Provide consultation and support to mentors
  • Work with Family Resource Coordinator and Program Coordinator to match mentors and mentees and evaluate mentor-mentee matches.
  • Ensure that new mentees and parents complete the program enrollment process.
  • Work with Program Director and Family Resource Coordinator to develop and update mentoring program curriculum

A Bachelor’s degree and minimum of 3 years of experience working with youth groups in faith-based and community-based settings in required. Must be proficient with Microsoft Office applications including Word, Excel, Outlook, and Power Point. Must be mobile to travel on a regular basis to sites within the Archdiocese. Must be available to work non-traditional hours on a regular basis including evenings and weekends.

 

PACE

CNA
 Under the direct supervision of the C.N.A. Supervisor and reporting to the Director of Clinical and Day Center Services. Responsibilities include but are not limited to personal care service, non-skilled treatments, assistance with bathing, dressing, toileting, feeding, feeding, transferring, recreational activities, and escorting participants to and from physician appointments or other services outside of the PACE GNO. Must have reliable transportation. High School Diploma/GED, current state certified nursing assistant license and CPR certification. One year experience in care of the elderly individuals at various cognitive levels, good interpersonal skills with the ability to handle unusual situations. Must be able to maneuver and operate general household equipment.

Director of Transportation
 Under the general direction of the director of Clinical and Day Center Services, plans organizes and implements the transportation services of the PACE Center. At least two years of supervisory/managerial experience. Possess skills to manage and supervise a team of ten to fifteen drivers. Good communication and interpersonal skills. Must possess a valid Louisiana commercial driver’s license with a good driving record necessary skills to provide care for geriatric participants. Must be able to operate specially equipped vans and buses, and have good mathematical and organizational skills. Business or Management Degree preferred, as well as one year of experience working with the geriatric population. CDL License required.

Enrollment Specialist
Facilitates and conducts all intake and enrollment services, from initial contact with potential participants to enrollment into the program including but not limited to prescreening of interested parties, scheduling of appointments, managing enrollment calendar, touring facilities, detailed tracking of Intake/Enrollment progresses, completing and submitting of Medicaid & MDS applications and ensuring all State required documents are complete, accurate, and submitted timely. Processes all Disenrollment requests. Completes all monthly reports utilizing GenTran, Marx, and ERPT, as well as internal reports with enrollment updates. Accurately enters data into TruCHart and updates any status changes. Informs IDT of potential participants. Keep timely tracking sheet of all referrals and status. Assist with outreach and marketing efforts.

Qualifications:At minimum, Associate Degree or equivalent and one year experience in healthcare or elderly care, admissions, intake, enrollment or similar services. Must be able to work effectively in a team environment and possess excellent communication, interpersonal and conflict resolution skills. Able to work with adult geriatric patients and their caregivers in a team and home environment. Applicant should be MDS certified. Language skills in Creole and Spanish a plus.


Pastoral Care/Chaplin
 This position requires a broad knowledge of pastoral care, as well as effective listening skills and an ability to be present to people in need. Strong organizational, relational, and communication skills, plus the ability to manage multiple projects at the same time. The position further requires the ability to be faithful to Catholic Church teaching and practice while working with people of various faith connections and the ability to adapt to a flexible and varied work environment. Responsible for the delivery of Pastoral care to the participants, their loved ones, in the PACE GNO setting, as well as their homes. Should have a minimum of a BA/BS degree in Theology and a minimum of 2 years of work experience in pastoral ministry. A Master’s degree in Theology with additional certification in pastoral care is preferred. Strong written, verbal, and inter-personal skills are a must for the position. At least one year of experience working with the frail, elderly and geriatric population.
 
RN
 Provides nursing care to participants under the direct and indirect supervision of the Director of Clinical and Day Center Services. Provides care for participants in a clinical setting utilizing advanced nursing practice knowledge and skills. The position requires good interpersonal skills and the ability to communicate effectively at all levels. Graduate of an Accredited RN School with the state of Louisiana, licensure in good standing, with at least 5 years’ experience in a geriatric setting, Home Health and/or Hospice Agency.
 
Social Worker
 This position is under the direct supervision of the Director of Clinical and Day Center Services. Responsible for the direct social work case management services to PACE participants and their caregivers.  Provides social services support to include participant screening, case management, counseling and referral. Provides appropriate interventions, emotional support, resource information, and assistance with discharge planning and community referrals as indicated. Able to work in diverse geriatric participant and staff populations; able to work independently and amicably in the interdisciplinary team setting.

Master’s Degree from an accredited School of Social Work with two years of experience in a health related area as well as one year of experience working with the geriatric population. LCSW preferred. Should possess a valid driver’s license and reliable transportation.  Position requires individual therapy skills geared towards the geriatric population, analytical thinking and problem solving abilities. Work to be performed including visits to private homes of PACE enrollees and contracted facilities within the community. Position requires frequent travel in and around greater New Orleans area. Master’s Degree form an accredited school of Social Work with two years of experience in a health related area as well as one year of experience working with the geriatric population.

 

PADUA COMMUNITY SERVICES

PRN Licensed Practical Nurses (Days/Nights, 48 hours monthly)
Responsible for assessments, documentation medication, administration, administration of prescribed treatments, care plan initiation, implementation and review, notifies supervisor/Medical Director of any changes in patient status or complications. Communicates with clients and families as required, Attends in-serve, trainings, and maintains license and certifications as required.  Unencumbered Louisiana Practical Nursing License; at least 1 year of practical nursing experience in an medical-surgical, nursing home, or long term care setting.  Graduate of an accredited school of practical nursing. 

SPIRIT OF HOPE
Emergency Management Coordinator

  

Job Summary: The EMC will collaborate with Catholic Charities/ Archdiocesan programs, Catholic Church parish offices, private and civic agencies, and the Disaster Response managers in other Catholic Charities across Louisiana to assist in the direction of emergency preparedness, response, and mitigation activities. In addition, work within CCANO to address critical needs of staff outside of natural or man-made disasters.

Knowledge and Abilities

  • Catholic Charities Archdiocese of New Orleans
  • Catholic Church structure; Catholic Charities USA structure and organization
  • Emergency resources and procedures
  • FEMA- National Response Plan, Incident Command System, FEMA courses
  • City of New Orleans, regional and other response organizations’ emergency programs.
  • Experience in computer and internet usage.
  • Understanding, appreciation of, and sensitivity to gender, cultural, racial, faith differences, varied abilities, and politics and

Specific Job Duties

  1. Develop emergency preparedness plans/timelines and goal setting for Catholic Charities and in collaboration with other Archdiocesan Programs.
  2. Develop training curriculum to prepare staff to carry out all hazards emergency preparedness plans according to the Council on Accreditation (COA). These will include drills and table top activities.
  3. Develop hurricane and all hazards policies and procedures and update this information as needed.           
  4. The EMC is responsible for managing all communication devices and tools for emergency purposes (i.e. emergency phones, emergency number cards, IRIS Communication system).
  5. Plan and coordinate future response efforts of Catholic Charities and in collaboration with other Archdiocesan programs.
  6. Coordinate, plan and facilitate Emergency Response Team meetings.
  7. Develop relationships with Red Cross, FEMA, GOIISEP, state and local police and fire departments, and local EOC’s in order to have communication channels open and available in times of disasters and to coordinate response efforts.
  8. Participate in cooperative strategic planning for the region such as Greater New Orleans Disaster Response Partnership (GNODRP), Voluntary Organizations Active in Disasters (VOAD) and other interfaith organizations as necessary to strengthen the relationship between Catholic Charities and other relief agencies.
  9. The EMC will be expected to maintain close proximity in the event of a mandatory evacuation. The EMC will coordinate relief efforts and communicate with local officials to gather relevant data.
  10. Coordinate alternate evacuation sites for small and large scale emergencies and attain Memorandums of Understanding (MOUs). Review MOUs annually and make changes as needed to suit the needs of Catholic Charities and the other party.
  11. In an emergency situation assist in evaluation and needs assessments. Ability to organize and supervise work teams in an emergency and remain Calmat all times.
  12. Develop relationships with the Archdiocesan Clergy to develop parish wide relief efforts and ways for parishioners to get involved in relief and disaster training.
  13. Develop increased communication with the clergy and provide education on Catholic Charities programs that may assist the parishioners.
  14. Work as a team player with all members of the agency to coordinate the duties of this position. Ensure the organization of work, attend to details and follow through to meet objectives.
  15. The EMC shall be flexible in terms of job duties due to the nature of disaster management. The need to change courses is often necessary to accomplish a particular task at hand.
  16. Adapt to and work effectively with a variety of situations, individuals, and groups.
  17. Present facts and opinions clearly and concisely both orally and in writing.

Reporting Relationship: Reports to the Division Director (Tom Costanza)

Training and Experience

  • Master’s Degree in Public Health or Social Services desired.
  • Minimum of 2-3 years’ experience in disaster relief, social services, and/or emergency preparedness encouraged.
  • Minimum 2-3 years supervisory experience required.
 

CATHOLIC CHARITIES IS AN EQUAL OPPORTUNITY EMPLOYER

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