Employment Opportunities

Thank you for your interest in Catholic Charities Archdiocese of New Orleans. Catholic Charities Archdiocese of New Orleans is an equal opportunity employer. In addition to full-time and part-time employment, there are a variety of ways you can take part in our mission of service to the poor and vulnerable. Learn more about Volunteer Opportunities and Internships with Catholic Charities.

Employment listings are updated weekly. Last Update: April 20, 2018

TO APPLY:
Email your resume and cover letter to ccanohr@ccano.org.
You may also fax this information to (504) 310-6945.
Please include the job title and program in your subject line.

Catholic Charities Archdiocese of New Orleans has openings for the following positions.
Click the position title to view the full job description.

DEVELOPMENT 

Director of Institutional Advancement
 The Director of Institutional Advancement is responsible for creating, executing and managing a comprehensive fund development strategy for the agency. S/he will oversee the staff and execution of the major gift strategy, annual fund (AHCA), direct mail campaign, donor cultivation and corporate/foundation relations strategy, as well as oversee grant writing and donor-specific communication.

Know/How: This position requires a commitment to the mission of Catholic Charities. S/he must possess a professional demeanor and a high degree of interpersonal skills. This position requires knowledge of both the science and art of fundraising as well as excellent verbal and written communication, supervisory, planning and organizational skills. It requires strategic thinking, creativity and leadership.

Minimum Qualifications: A bachelor’s degree and five or more years in fundraising/management with a proven record of success.

Essential Functions:

  • Creates and oversees implementation of Institutional Advancement Department goals/objectives, sets annual development department goals and quantifiable measurements of success.
  • Communicates Catholic Charities mission, programs and strategic direction to donors and the wider community.
  • Oversees the implementation of a major gift/donor cultivation strategy, including local and national foundations.
  • Oversees and manages the Archbishop Hannan Community Appeal (AHCA) by working with the AHCA Core committee to develop and execute the campaign strategy and meet campaign goals. Oversees all aspects of the AHCA, including volunteers, mail and in-person solicitations, and special events.
  • Oversees the strategic direction and execution of the annual direct mail campaign.
  • Works with program directors to understand each program’s financial needs and goals.
  • Oversees donor-specific communication: print materials, solicitation letters, etc. Identifies target donor audiences and develops appropriate strategies to reach them.
  • Develops Catholic Charities’ board development sub-committee and cultivates other volunteer leadership.
  • Understands and utilizes Raiser’s Edge software.
  • Increases donor giving opportunities through matching gifts, stock transfers, and planned giving, in partnership with the Catholic Foundation.
  • Develops partnerships with the Archdiocese’s sister agencies, local parishes, businesses, and non-profit leaders.
  • Supervises the communication of CCANO to create and deliver a consistent fundraising message to Catholic Charities’ constituents and the wider community.
  • Works closely with President/CEO, HR, Client Tracking, Finance, Planning/Evaluation, Volunteer Services and other department and program leaders.
  • Manages Institutional Advancement department budget.
  • Understands agency financial picture and adjusts the Institutional Advancement department strategies to meet the financial needs.
  • Assists with other tasks and special projects as requested by the Co-President and CEO of Catholic Charities.

Reports to: The Director of Institutional Advancement reports to the President/CEO of Catholic Charities.

ENGLISH AS A SECOND LANGUAGE 

AmeriCorps VISTA Family Literacy Coordinator

CCANO’s English as a Second Language (ESL) is an English language study program for nonnative speakers. Our goal is to help improve the students’ level of English so they can become confident and successful in their life goals and as members of the community. We work closely with the vulnerable immigrant population, local refugee resettlement agencies as well as domestic violence and human trafficking survivors to ensure that English language learners find a place of support and culturally sensitive education.

This position is for a full-time Americorps VISTA. For more information on the Americorps VISTA program, including stipend and other requirements, see: http://www.nationalservice.gov/programs/americorps/americorps-vista.

Essential Job Responsibilities:

In order to increase the capacity of Catholic Charities’ English as a Second Language (ESL) program, the AmeriCorps VISTA will be asked to lead the endeavor in structuring and launching the Family Literacy project, which aims to increase that accessibility of English literacy services by providing a comprehensive and holistic approach to intergenerational learning. Family literacy programs address the literacy needs of both adults and children with the understanding that different generations have varying educational needs that intersect and diverge in dynamic ways. The VISTA will be asked to:

  • Utilize evidence-based literacy strategies to develop a curriculum that provides ESL instruction to adults and children in both separate and combined settings, as well as
  • Interactive literacy activities to engage parents and their children together. This will entail researching and evaluating successful Family Literacy programs; tailoring such programs to the specific needs of CCANO Immigration and Refugee Services clients;
  • Recruit, train, and manage ESL volunteers; monitor program inputs and outputs;
  • Develop and maintain thorough records of progress, contacts, and program goals
  • Conduct outreach during internship and volunteer fairs and attendance at key events;
  • Develop and manage relationships with partner agencies, universities, and community-based organizations;

Qualifications:

  • BA/BS in social work/social services, business, Latin American Studies or related field from an accredited institution preferred; 
  • Project management experience preferred; 
  • Cultural competence and a good understanding of diverse immigrant populations, as well as sensitivity to the special needs of refugee children, adults, and families;
  • Strong oral/written communication and interpersonal skills, including ability to maintaining effective and professional work relationships;
  • Strong management and organizational skills, in particular time management and multi-tasking;
  • Proficiency in Microsoft Office Suite, especially Word and Excel;
  • Ability to work independently with minimal supervision, and maintain professionalism and confidentiality;
  • Proficiency in Spanish, Arabic, Haitian Creole, or other languages valued;
  • Access to reliable personal transportation required.

Job Status: Full-time (Volunteer/Stipend)

Application Deadline:  Hiring Immediately.

To apply, please email resume, cover letter and references to Sharon Moscoso at: smoscoso@ccano.org 


ESL Success Coach
 Catholic Charities Archdiocese of New Orleans (CCANO) has been offering English as a Second Language (ESL) classes for over 15 years.  ESL classes are offered to adults in the greater metropolitan region.  The position involves regular travel to sites in Greater New Orleans area.  The ESL Success Coach reports directly to the ESL Program Manager. Individual will coordinate testing operations, ensure that program staff are compliant with grant and agency policies and procedures, assist in developing clear and streamlined testing protocols, oversee testing, and conduct individualized assessment, goal planning and on-going coaching to ensure client success.

Essential Job Responsibilities May Include but are Not Limited to:

  • Conduct comprehensive career counseling services with each client to establish desired goals/outcomes and follow-up as needed;
  • Administer and keep records of CASAS pre- and post-tests to measure and asses ESL literacy gains;
  • Develop and manage relationships with partner agencies and community-based organizations in order to make proper referrals;
  • Manage appointment schedules; filing deadlines and document collection; organize, maintain, and update clients’ case files in software;
  • Manage implementation of CASAS test preparation with teachers and clients;
  • Maintain communication with clients, volunteers, and staff
  • Maintain thorough records of progress, contacts, and client goals and outcomes;
  • Assisting with special projects and other tasks, as necessary.

Qualifications:

  • Available to work evenings (most classes run 6:00 to 8:30 PM) and occasional weekends;
  • Bilingual in Spanish and English (written and oral) required. Proficiency in Portuguese, Arabic, Farsi, French or other languages valued;
  • BS/BA with background in social work, business, Latin American/Middle Eastern/World Studies, or related field from an accredited institution preferred;
  • Minimum of 1 year of relevant experience in ESL/adult education
  • Experience with CASAS eTests a plus or must be willing to learn the database/software;
  • Creative, committed, flexible, team player attitude, energetic, willingness to accept the challenges of the challenging and rewarding workload
  • Cultural competence and a good understanding of diverse immigrant populations, as well as sensitivity to the special needs of refugee adults and families; must maintain strict confidentiality regarding all client information.
  • Proficiency in Microsoft Office Suite, especially Word and Excel;
  • Ability to work independently with minimal supervision, and maintain professionalism and confidentiality;
  • Strong organizational skills and attention to detail for a fast-paced and high volume environment.
  • Access to reliable personal transportation required.

To apply, please email resume and cover letter to Sharon Moscoso at: smoscoso@ccano.org 

 

FOOD FOR FAMILIES/ FOOD FOR SENIORS

CDL Driver (Baton Rouge)
Responsible for activities related to delivery of commodity foods; assists in other activities related to receiving , storing, packing and delivering food, as needed; may assist serving participants at food sites; works with diverse groups of people. Position requires frequent lifting and moving; must be able to lift 50 lbs. High school diploma or equivalent, one year driving experience preferred. Needs to read and write legibly and use math skills. Must have medical exam and pass initial and random drug/alcohol screening. Valid Louisiana CDL license required. Need for Baton Rouge Louisiana.

Packer
Responsible for packing food boxes for participants and recording inventory of stored food items. Packers on mobile crew are also responsible for assisting in the loading and unloading of vehicles. Must be able to lift at least 40 pound boxes. High school diploma /GED preferred. Need to read and write legibly with basic math skills.

GREENWALT

Program Manager
 Program Manager will carry out the individualized program plan for each participant. Monitor participant care to ensure it is appropriately administered. Will supervise Direct Support Staff. Assist with quarterly and annual assessments. Supervise volunteers and coordinate their visit. Manage the daily operations of the program including the purchases of food and other items. Work the Business. High School Diploma/Experience in supervision. Experience in working with the elderly and intellectually disabled.

HEAD START

Early Head Start Teacher (St. Paul)
The Early Head Start Teacher works under the supervision of the Center Director. The Early Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. Infant Toddler CDA. Associates Degree in Early Childhood Education preferred.

Head Start Teacher Assistant
The Head Start Teacher Assistant works under the supervision of the Head Start Teacher. The Head Start Teacher Assistant assists with organizing classroom space and equipment to meet the individual needs of children enrolled. The Head Start Teacher Assistant assists in planning, with the supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. CDA certification or Associate’s Degree in Early Childhood Education, Human Services or a related field preferred. Proven proficiency in verbal and written communication skills.

Head Start Teacher
The Head Start Teacher works under the supervision of the Center Director.  The Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

  1. Knowledge of Early Childhood Education and best practices.
  2. Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  3. Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
  4. Ability to operate modern office equipment (computer, fax, scanner, copier).
  5. Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
  6. Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
  7. Ability to be a mandated reporter for suspected child abuse or neglect.
  8. Ability to work in another position when needed.
  9. While performing the duties of this job, the employee is frequently required to sit at child’s level; stand; stoop; squat; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications: Bachelor’s degree in Early Childhood Education or Child Development or Associate’s degree with five (5) years’ experience working in Early Childhood Education.  Proven proficiency in verbal and written communication skills.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IEP (Individualized Education Plan) goals and objectives as needed.
  • Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Implement approved weekly lesson plan in the classroom daily.
  • Prepare materials and supplies in advance for activities.
  • Ensure that Teaching Strategies Gold reflects accurate information on each child.
  • Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Provide a daily balanced schedule of child initiated and adult initiated activities.
  • Ensure that modifications are made to include children with special needs.
  • Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Mentor teacher assistants, substitutes, and volunteers.
  • Ensure family style dining.
  • Check email a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.
  • Other duties, as assigned. 

HEALTH GUARDIANS

Utilization Reviewer (Temporary/PRN)
 

Assist the program by maintaining prior authorization on all eligible clients in the Sacred Heart program. This includes tracking current authorizations, units authorized, and expiration dates, completing Bayou Health Assessments, LOCUS assessments, and outpatient treatment request forms, and submitting prior authorizations in a timely manner to ensure continuous coverage of services. Master’s Degree, LPC/LCSW, & LOCUS Training required.

Essential Functions:

  1. Tracking of all authorizations- inclusive of number of units authorized and dates of authorization.
  2. Completion of Bayou Health Assessment annually for each client.
  3. Completion of LOCUS assessment annually for each client
  4. Completion of prior authorization request form for each client as needed
  5. Submission of all necessary prior authorization documentation in a timely manner to ensure continuing authorization for all clients receiving services.
  6. Physical Demands
    1. Stands less than 33% of the time.
    2. Walk between 33-66% of the time.
    3. Use of hand to finger, handle, or feel required over 66% of the time.
    4. Use of hands and arms to reach over 66% of the time.
    5. Climb stairs 33% of the time.
    6. Full ability to speak and hear.
    7. Correctible vision required.
    8. Able to carry/lift 30lbs.

HUMAN RESOURCES 

HR Representative
 The HR Representative will assist in development, implementation and conducting of training programs. These include new and existing, skill-specific and job-specific training programs. This individual will provide training and support for the personnel of the 38 diverse programs of Catholic Charities, ANO. The HR Representative will be responsible for facilitation of varied and flexible curriculums, which are customer-responsive, quality driven and mission focused. Minimum of two years training delivery experience necessary. Proven proficiency in Microsoft Office, including Word, Excel, Publisher and PowerPoint. Bachelor’s Degree in Education or related field required. CPR/First Aid Trainer preferred.

IMMIGRATION SERVICES

Administrative Assistant
 General Administrative Support:  Provide and coordinate administrative and operational support to program staff, ensure that program staff are compliant with grant and agency policies and procedures, assist in developing clear and streamlined program protocols, oversee special project tasks and programmatic activities, and monitor deadlines.

Specific responsibilities may include but are not limited to: English/Spanish interpretation and translation, assisting staff in document review and other aspects of case preparation; conducting intakes; drafting certain documents and forms for review; corresponding with clients by phone, email and in person; managing appointment schedules; filing deadlines and document collection; organize, maintain, and update clients’ case files and records in physical filing case management software; data entry; mailing; assisting with special projects, as necessary.  Schedule and coordinate meetings as required. Maintain records.  Assist with preparation of progress and financial reports and budgeting as needed.   Coordinate purchasing; obtain quotes, submits orders, and processes invoice transmittals, including travel/mileage reimbursements.  Assist with supervision of building operations. Other tasks may also be assigned to ensure the smooth operation of the program.

Qualifications:

  • Bilingual in Spanish and English (written and oral) strongly preferred.
  • Bachelor’s degree preferred.
  • Experience working with immigrants and/or vulnerable populations strongly preferred.
  • Strong interpersonal and culturally competent communication skills.
  • Respect for others and sensitivity to the needs and issues affecting people of diverse backgrounds.
  • Ability to work independently and develop creative solutions is desired.
  • Strong organizational skills and attention to detail for a fast-paced and high volume environment.
  • Ability to maintain strict confidentiality regarding all case and client information.
  • Proficiency in Microsoft Word, Excel, and Outlook, and ability to learn immigration database/software.
 
Bilingual Case Manager, Unaccompanied Children's Project
 CCANO’s Unaccompanied Children’s Project serves unaccompanied immigrant children who were temporarily in custody of the Office of Refugee Resettlement (ORR) and reunified with sponsors. The Program aims to provide legal representation for over 650 clients a year, as well as case management and social service referrals, counseling, and other clinical interventions for a subset of clients with special needs. The Bilingual Case Manager will provide social support services and referrals to these children who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation.

Essential Job Responsibilities:

Provide culturally and linguistically appropriate post-placement services and comprehensive case management services for children recently reunified with sponsors, including:

  • Conduct psychosocial assessments and background interviews using child welfare principles and social work best practices
  • Develop individual service plans and monitor client progress with particular attention to culture, language, and special circumstances;
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, education services, etc.);
  • Coordinate with key stakeholders – Includes building a network of relationships with social service and outside care providers to ensure holistic care
  • Conduct outreach to the community – Includes developing and updating referral resources and psychosocial resource materials to meet the special needs of recently released unaccompanied children, may also include development and co-facilitation of group activities for clients and families;
  • Develop, maintain, and update case management files and reporting databases to ensure timely compliance with monitoring and documentation standards; maintain confidentiality of information;
  • Submit regular written reports as required and track individual progress via relevant database(s);
  • Assist attorneys to identify cases in need of more specialized case assessment, develop child-friendly interviewing skills, develop strategies for legal case management, work with clients to prepare supporting documentation for their legal cases, and provide in-court interpretation as needed.

Qualifications:

  • Spanish reading, writing and speaking fluency required;
  • Bachelor’s degree required with emphasis on psychology/sociology/ Latin American studies preferred;
  • Two years of relevant experience with a minimum of one years’ experience in case management preferred, particularly working with, serving, and advocating on behalf of immigrants and/or experience in child welfare, child placements, and family preservation;
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
  • Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
  • Ability to prioritize duties in a fast-paced environment;
  • Good knowledge of relevant community resources in the Greater New Orleans area;
  • Comprehensive knowledge of software appropriate to the office environment;
  • Must have a valid driver’s license, insurance, a clean driving record, and personal transportation. Position may require frequent local and long distance travel and ability to travel with limited notice.

Job Status: Full-time (Exempt)

Application Deadline: Applications accepted on a rolling basis.

To apply, please email cover letter and resume to psantos@ccano.org with subject heading: “Bilingual Case Manager, Unaccompanied Children.”

 
Supervising Counselor
 CCANO’s Unaccompanied Children’s Program serves unaccompanied immigrant children who were temporarily in custody of the Office of Refugee Resettlement (ORR) and reunified with sponsors. The Program aims to provide legal representation for over 1,000 clients a year, as well as case management and social service referrals, counseling, and other clinical interventions for a subset of clients with special needs. The Supervising Counselor will provide services to these children who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation.

Essential Job Responsibilities:

  • Provide clinical, supportive, and crisis counseling services; individual, group and family therapy as necessary;
  • Deliver evidence-based treatment intervention (i.e.,TF-CBT, Mindfulness, EMDR, etc.);
  • Oversee the behavioral program or treatment interventions associated with the client’s treatment plan;
  • Participate in treatment and/or multidisciplinary teams and/or peer review as required by the program;
  • Provide in-depth clinical assessment, diagnosis of clinical conditions, treatment plans and intervention under appropriate supervision.
  • Provide and supervise culturally and linguistically appropriate post-placement services and comprehensive clinical and case management services for children recently reunified with sponsors, including:
    • Conduct various background interviews and needs assessments using child welfare principles and social work/clinical best practices (including but not limited to placement/home studies and need for post-release services);
    • Develop individual service plans and monitor client progress with particular attention to culture, language, and special circumstances; Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, education services, etc.);
  • Coordinate services with key stakeholders – Includes liaising and building a network of relationships with other professionals, para-professionals, and social service providers and establishing standard protocols and referral procedures to ensure holistic care and ongoing monitoring;
  • Conduct outreach to the community – Includes developing and updating referral resources and psychosocial resource materials to meet the special needs of recently released unaccompanied children;
  • Develop and maintain clinical records and program documentation according to contract and other relevant standards (assessments, treatment plans, progress notes, termination summaries, etc.), including maintenance of case management systems, reporting databases, and files to ensure timely compliance with monitoring and documentation standards; maintain confidentiality of information;
  • Submit regular written reports as required and track individual progress via relevant database(s);
  • Complete billable units and enter applicable data into data systems in a timely manner;
  • Assist attorneys to identify cases in need of more specialized case assessment, develop child-friendly interviewing skills, develop strategies for legal case management, and work with clients to prepare supporting documentation for their legal cases;
  • Train, supervise, and evaluate service delivery of case managers, clinicians and/or social work interns/volunteers;
  • May be required to facilitate and/or support psycho-educational classes and/or groups such as parenting skills, independent living skills, anger management, behavior management, peer support groups, etc.

Qualifications:

  • Spanish reading, writing and speaking fluency required;
  • Master’s degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling or other relevant behavioral science in which clinical experience is a program requirement from an accredited institution required;
  • Minimum of two year of postgraduate direct service delivery required. Three years of postgraduate direct service delivery and experience working with immigrant children and families in a clinical setting experience preferred;
  • Previous experience in child welfare, child placements, and family preservation preferred, with an emphasis on adolescents preferred;
  • Previous supervisory experience preferred;
  • Valid clinical licensure or eligibility for clinical licensure in Louisiana;
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
  • Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
  • Ability to prioritize duties in a fast-paced environment;
  • Good knowledge of relevant community resources in the Greater New Orleans area;
  • Comprehensive knowledge of software appropriate to the office environment;

Must have a valid driver’s license, insurance, a clean driving record, and personal transportation. Position may require local and long distance travel and ability to travel with limited notice.

Job Status: Full-time (Exempt)

Application Deadline: Hiring Immediately.

To apply, please email cover letter and resume to asalinas@ccano.org with subject heading: “Supervising Counselor, Unaccompanied Children.”

 

NORTH SHORE 

Administrative Assistant/Receptionist (Temporary)
 This position will assist with the coordination of day-to-day operations of the North Shore Pastoral Center including:  answering and directing all incoming calls, checking voicemail messages in a timely manner, scheduling the use of offices and meeting rooms for archdiocesan and Catholic Charities’ needs, maintaining event/meeting calendar for the Center, managing access cards and generally helping to ensure the smooth operation of the Center.

This position is also responsible for providing support to Catholic Charities’ programs and services.  These duties will include:  greeting clients and assisting with in-take, providing referrals for incoming basic needs calls and providing support/follow-up on ongoing client assistance situations, assisting in preparation of training/presentation materials, preparation of monthly expense transmittals and other financial reports and taking minutes at staff meetings.

Education/Experience:  This position requires a High School Diploma or GED.  Three to five years of related work experience is strongly preferred.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily; the requirements listed below are representative of the knowledge, skills and/or ability required; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Knowledge, Skills and Abilities:  It is critical that the person in this position have strong organizational and interpersonal skills; the ability to work well and communicate effectively with clients from all socioeconomic backgrounds, race, gender, creed and age; display sensitivity, tact and responsiveness in difficult situations; maintain high level of confidentiality and use independent judgment and initiative.   It is also important that this person be able to develop and maintain effective working relationships with Catholic Charities and other archdiocesan staff members, clients and other community member who may be present in the Center.

This person must also possess intermediate-level computer skills, be comfortable with using Outlook, Word and Excel, know how to use internet search engines to locate online resources and information, and have the ability to occasionally lift and/or move up to 25 pounds.

PACE

CNA
 Under the direct supervision of the C.N.A. Supervisor and reporting to the Director of Clinical and Day Center Services. Responsibilities include but are not limited to personal care service, non-skilled treatments, assistance with bathing, dressing, toileting, feeding, feeding, transferring, recreational activities, and escorting participants to and from physician appointments or other services outside of the PACE GNO. Must have reliable transportation. High School Diploma/GED, current state certified nursing assistant license and CPR certification. One year experience in care of the elderly individuals at various cognitive levels, good interpersonal skills with the ability to handle unusual situations. Must be able to maneuver and operate general household equipment.
 
Enrollment Specialist
Facilitates and conducts all intake and enrollment services, from initial contact with potential participants to enrollment into the program including but not limited to prescreening of interested parties, scheduling of appointments, managing enrollment calendar, touring facilities, detailed tracking of Intake/Enrollment progresses, completing and submitting of Medicaid & MDS applications and ensuring all State required documents are complete, accurate, and submitted timely. Processes all Disenrollment requests. Completes all monthly reports utilizing GenTran, Marx, and ERPT, as well as internal reports with enrollment updates. Accurately enters data into TruCHart and updates any status changes. Informs IDT of potential participants. Keep timely tracking sheet of all referrals and status. Assist with outreach and marketing efforts.

Qualifications:At minimum, Associate Degree or equivalent and one year experience in healthcare or elderly care, admissions, intake, enrollment or similar services. Must be able to work effectively in a team environment and possess excellent communication, interpersonal and conflict resolution skills. Able to work with adult geriatric patients and their caregivers in a team and home environment. Applicant should be MDS certified. Language skills in Creole and Spanish a plus.

 
Physical Therapist Assistant
 to patients, including, but not limited to assisting with assessments, treatments and documentation as prescribed by the referring physician and established by the physical therapist. Assist in treatment of physical therapy patients under the direction of a Licensed Physical Therapist. Documents patient treatment in the medical record according to Pace policies and Procedures. Reports observation of the patient’s performances and responses to the Licensed Physical Therapist. Prepares patient’s weekly schedule and assignments in a timely manner. Reports equipment malfunction immediately and maintains an adequate level of supplies per established procedures. Participates in in-services and meetings as needed. Associates Degree in Physical Therapy Assistant. At least 1 year of experience in physical therapy and experience working with the geriatric population. Current Louisiana State License as a Physical Therapist Assistant.
 
RN
 Provides nursing care to participants under the direct and indirect supervision of the Director of Clinical and Day Center Services. Provides care for participants in a clinical setting utilizing advanced nursing practice knowledge and skills. The position requires good interpersonal skills and the ability to communicate effectively at all levels. Graduate of an Accredited RN School with the state of Louisiana, licensure in good standing, with at least 5 years’ experience in a geriatric setting, Home Health and/or Hospice Agency.
 

PADUA COMMUNITY SERVICES

Direct Service Worker (Padua Programs)
 Participate in the development and implementation of individual plans. Assist clients with activities of daily living, maintain cleanliness of the program, provide custodial care that includes lifting, changing/toileting, bathing, feeding, and monitoring mealtime, administering medications, monitoring clients at all times while on duty. In some instances, driving an Agency vehicle. High school diploma with ID/DD/elderly population. CNA, Certified Medication Attendant preferred.
 
PRN Licensed Practical Nurses (Days/Nights, 48 hours monthly)
Responsible for assessments, documentation medication, administration, administration of prescribed treatments, care plan initiation, implementation and review, notifies supervisor/Medical Director of any changes in patient status or complications. Communicates with clients and families as required, Attends in-serve, trainings, and maintains license and certifications as required.  Unencumbered Louisiana Practical Nursing License; at least 1 year of practical nursing experience in an medical-surgical, nursing home, or long term care setting.  Graduate of an accredited school of practical nursing. 
  

CATHOLIC CHARITIES IS AN EQUAL OPPORTUNITY EMPLOYER

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