Employment Opportunities

Thank you for your interest in Catholic Charities Archdiocese of New Orleans. Catholic Charities Archdiocese of New Orleans is an equal opportunity employer. In addition to full-time and part-time employment, there are a variety of ways you can take part in our mission of service to the poor and vulnerable. Learn more about Volunteer Opportunities and Internships with Catholic Charities.

Employment listings are updated weekly. Last Update: October 14, 2019

TO APPLY:
Email your resume and cover letter to ccanohr@ccano.org.
You may also fax this information to (504) 310-6945.
Please include the job title and program in your subject line.

Catholic Charities Archdiocese of New Orleans has openings for the following positions.
Click the position title to view the full job description.

CORNERSTONE BUILDERS

Re-entry Case Manager
CCANO is seeking to hire a re-entry case manager for the Cornerstone Builders Program. The case manager will be responsible for wraparound services for a caseload of formerly incarcerated persons to help facilitate re-entry and to address barriers which impact recidivism. 3-5 years of case management or background in criminal justice or probation and parole; Bachelor’s degree in Social Work or similar field preferred.

DEAF ACTION CENTER

PRN Sign Language Interpreter
The sign language interpreter is responsible for facilitating and maintains a means of communication between the deaf, hard of hearing, interpreters, service providers and hearing individuals.

Know/How:

This position requires a hearing individual Qualified in American Sign Language, capable of Interpreting in the deaf community.

It requires the ability to communicate (interpret) effectively in the following fields. . Medical, Mental Health, Community, Occupational, Governmental, Educational, and Personal.

It requires the ability to communicate effectively with the Administrator, Interpreter Coordinator, and Service Providers, both deaf and hearing individuals.

Minimum Qualifications:

Qualified candidate will be at least 18 years of age and possess a high school diploma/GED, will have submitted completed application forms and required documentation to Registry of Interpreters for the Deaf (if certified). Abide by state laws, rules and regulations, and abide by the Registry of Interpreters for the Deaf Code of Professional Conduct. Candidate must have Drivers License, Insurance and dependable, reliable means of transportation to and from assignments.

Principal Activities:

Interprets American Sign Language to spoken English (sign to voice interpreting), spoken English to American Sign Language (voice to sign language), manual English to spoken English (sign to voice transliterating), spoke English to manual English (voice to sign transliterating), oral interpreting/transliterating (voice), and tactile interpreting, transliterating (for the deaf-blind)

Responsible for submitting interpreting invoices for billing purposes on bi weekly basis.

ENGLISH AS A SECOND LANGUAGE

Citizenship Instructor (Part-time)
The Citizenship Instructor will present an organized series of classes to one level of Adult English Learners who are legal permanent residents and possibly eligible to apply for naturalization. The teacher will be required to: Follow a 10 week curriculum and turn in lesson plans on a weekly basis; Operate in an English immersion model: and Follow policies and procedures required by funders and CCANO. Five hours of evening classes per week will take place two days per week, generally Monday through Thursday.  Assessment for class placement and post-tests for measuring progress will be administered for each student. Data will be maintained on students’ attendance, assessment scores, and pass rates on Citizenship examination. Bachelor’s degree highly preferred. Teaching certification or enrollment in teacher training program highly preferred. At least one year prior ESL or Citizenship teaching experience required. Training will be provided on administering CASAS English language proficiency assessment. Must occasionally be available for staff meetings as requested. Other duties as assigned.
ESL/Citizenship Site Facilitator
The CCANO Pathway to Citizenship Project Coordinator will be responsible for managing naturalization application services and citizenship instruction services under a two-year grant funded by the Department of Homeland Security. The project managers’ responsibilities include: ensuring compliance and reporting with grant and agency requirements/policies, program development, tracking of services rendered and data reporting in table and narrative formats, ensuring allocation of program income and grant funding is in compliance with budget, conducting community outreach, supervising staff and volunteers, assisting with grant application/revisions, and other tasks as necessary. 

Essential Job Responsibilities:

  • Supervise citizenship instruction services, including: managing 2 citizenship instructors,  organizing site locations and scheduling of  quarterly classes, assisting with student enrollment, recruiting volunteer instructors and keeping track of volunteer hours, ordering supplies, advertising and community outreach to ensure target enrollment is reached, providing general support to instructors (including feedback on instruction performance, working with instructors on plans for student retention and organizing opportunities for personnel training);
  • Supervise naturalization application services, including: grant compliance with respect to performance outcomes to ensure that target numbers of clients are screened for naturalization eligibility and target numbers of naturalization applications are submitted each quarter, providing general support to BIA Reps (including conducting quarterly case file review to ensure compliance with grant requirements and ensuring phone calls are returned and appointments are scheduled in a timely manner);
  • Public relations and community outreach (including organization of workshops as needed), including: preparing and disseminating informational fliers on citizenship classes and the naturalization process, brochures on community resources; advertising on local media outlets; conducting outreach in partnership with other community agencies and at community events that target the population of LPRs eligible to naturalize;
  • Recruit and supervise volunteers, including: ensuring volunteers are trained and that their hours are tracked, ensuring that each citizenship instructor has the assistance of at least one volunteer every quarter, recruiting volunteers to assist with clerical work and schedule appointments for naturalization application services;
  • Collect data on naturalization and citizenship instruction services, and submit Quarterly and Final Performance Reports. Quarterly Performance Reports include completion of a report data table and narrative report focusing on: program accomplishments, progress and challenges meeting goals, staff and organizational development activities, student assessment and progress, outreach activities, volunteer recruitment and training, staff changes and promising practices. The final performance report shall include cumulative quantitative data, program accomplishments and challenges, and any promising practices related to provision of naturalization services;
  • Ensure that program income and grant funding is allocated according to budget.
  • Ensure good communication with funding agency, facilitate site visits, and prepare new grant proposals as needed.
ESL Success Coach
Catholic Charities Archdiocese of New Orleans (CCANO) has been offering English as a Second Language (ESL) classes for over 15 years.  ESL classes are offered to adults in the greater metropolitan region.  The position involves regular travel to sites in Greater New Orleans area.  The ESL Success Coach reports directly to the ESL Program Manager. Individual will coordinate testing operations, ensure that program staff are compliant with grant and agency policies and procedures, assist in developing clear and streamlined testing protocols, oversee testing, and conduct individualized assessment, goal planning and on-going coaching to ensure client success.

Essential Job Responsibilities May Include but are Not Limited to:

  • Conduct comprehensive career counseling services with each client to establish desired goals/outcomes and follow-up as needed;
  • Administer and keep records of CASAS pre- and post-tests to measure and asses ESL literacy gains;
  • Develop and manage relationships with partner agencies and community-based organizations in order to make proper referrals;
  • Manage appointment schedules; filing deadlines and document collection; organize, maintain, and update clients’ case files in software;
  • Manage implementation of CASAS test preparation with teachers and clients;
  • Maintain communication with clients, volunteers, and staff
  • Maintain thorough records of progress, contacts, and client goals and outcomes;
  • Assisting with special projects and other tasks, as necessary.

Qualifications:

  • Available to work evenings (most classes run 6:00 to 8:30 PM) and occasional weekends;
  • Bilingual in Spanish and English (written and oral) required. Proficiency in Portuguese, Arabic, Farsi, French or other languages valued;
  • BS/BA with background in social work, business, Latin American/Middle Eastern/World Studies, or related field from an accredited institution preferred;
  • Minimum of 1 year of relevant experience in ESL/adult education
  • Experience with CASAS eTests a plus or must be willing to learn the database/software;
  • Creative, committed, flexible, team player attitude, energetic, willingness to accept the challenges of the challenging and rewarding workload
  • Cultural competence and a good understanding of diverse immigrant populations, as well as sensitivity to the special needs of refugee adults and families; must maintain strict confidentiality regarding all client information.
  • Proficiency in Microsoft Office Suite, especially Word and Excel;
  • Ability to work independently with minimal supervision, and maintain professionalism and confidentiality;
  • Strong organizational skills and attention to detail for a fast-paced and high volume environment.
  • Access to reliable personal transportation required.

FOOD FOR FAMILIES/ FOOD FOR SENIORS

CDL Driver (Baton Rouge)
Responsible for activities related to delivery of commodity foods; assists in other activities related to receiving , storing, packing and delivering food, as needed; may assist serving participants at food sites; works with diverse groups of people. Position requires frequent lifting and moving; must be able to lift 50 lbs. High school diploma or equivalent, one year driving experience preferred. Needs to read and write legibly and use math skills. Must have medical exam and pass initial and random drug/alcohol screening. Valid Louisiana CDL license required. Need for Baton Rouge Louisiana.
Packer
Responsible for packing food boxes for participants and recording inventory of stored food items.  Packers on mobile crew are also responsible for assisting in the loading and unloading of vehicles. Must be able to lift at least 40 pound boxes. High school diploma /GED preferred.  Need to read and write legibly with basic math skills.

HEAD START

Early Head Start Teacher
The Early Head Start Teacher works under the supervision of the Center Director.  The Early Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

  • Knowledge of infant and toddler growth and development, as well as Early Childhood Education and best practices.
  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
  • Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
  • Ability to be a mandated reporter for suspected child abuse or neglect.
  • Ability to work in another position when needed.
  • While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

Infant Toddler CDA credential with three years Early Childhood experience and ability to work continuously toward an Associate’s Degree in Early Childhood Education.  Proven proficiency in verbal and written communication skills. 

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IFSP (Individualized Family Service Plan) goals and objectives as needed.
  • Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Implement approved weekly lesson plan in the classroom daily.
  • Prepare materials and supplies in advance for activities.
  • Ensure that Teaching Strategies Gold reflects accurate information on each child.
  • Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Complete daily experience sheets for each child throughout the day to keep parents informed about their child’s diapering, nap and feeding schedules.
  • Provide transition activities for each child according to procedure for children moving from room to room as well as into Head Start.
  • Provide a daily balanced schedule of child initiated and adult initiated activities.
  • Ensure that modifications are made to include children with special needs.
  • Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffings to discuss strengths, needs and goals for children and families.
  • Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Mentor substitutes and volunteers.
  • Ensure family style dining.
  • Check emails a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

Family Social Worker
The Family Advocate is the outreach person for Catholic Charities Head Start Program, to families of the preschools of the community.   She/he coordinates Parent Empowerment Programs and responsible for the Head State Parental Involvement Program.  She/he is responsible for compliance regulations in regard to Head Start Program.  Primary responsibility for planning, organizing, and implementing the Family and Community Partnership service area. Recruits and enrolls children. Develops and implements Individualized Family Partnership agreements with parents. Acts as community liaison for the agency.

Knowledge:

This position requires strong organizational, interpersonal, and communication skills, as well as the ability to manage projects and be attentive to details.  It requires the ability to function independently as a leader, delegate and partner with a core management team.  The position requires a commitment to excellence in customer service and the ability to work in close collaboration with the Family Advocates. It requires dedication to ensuing the fulfillment of the mission and vision of the agency.

Family Advocates who enroll Head Start/Early Head Start children must have the knowledge and skill necessary to develop consistent, stable, and supportive relationships with young children and their families, and sufficient knowledge to implement the Head Start Performance Standards and other applicable regulations.

Minimum Qualifications:

  • A Bachelor degree in Social Work or a related field of study;
  • Must have 3 years of experience in working with children and families;
  • Fluent in written and spoken English.

Must also possess an understanding of the Head Start philosophy. Familiarity with child development or early childhood education.  Knowledge of community resources and the social services system. Experience organizing, implementing, and managing multiple responsibilities under pressure. Experience in the use of computer data base and/or word. Ability to manage time efficiently.

Essential Functions:

  • Organizes, facilitates and conducts meetings and training sessions for staff and parents on social service issues and completing all documentation before and after events
  • Assists parents in developing individualized short-and long-term goals and in accomplishing them.
  • Assists in organizing and facilitating all Parent Committee and Policy Committee meetings according to federal HS guidelines, and provides training to parent representatives.
  • Attends pre-service training; participates in CCANO pre-service training and maintains ongoing efforts for professional development.
  • Maintains organized records of activities related to the Family Partnership Area, including but not limited to, family files.
  • Coordinates efforts to encourage community members and parents as volunteers.
  • Attends all center staffing, staff and management meetings.
  • Ensures the delivery of social services, emergency and non-emergency services, directly or through referrals.
  • Assists in the development and updating of the Community Resources Directory.
  • Delivers one lesson per classroom per month to the students of the center on a topic approved by the Center Supervisor.
  • Responds to children’s three-day absences and follows up according to procedure.
  • Participate in or facilitate case management
  • Submits accurate, timely reports as requested by center director or administration.
  • Ensures absolute confidentiality with respect to information records concerning families and children.
  • Performs ongoing recruitment, and documents accurately.
  • Assists in the transition of students to Kindergarten or other child care facilities.
  • Performs other duties, as requested.
  • Develop and coordinate education parenting programs for preschool families.
  • Provides a special focus for the needs of husbands and fathers.
  • Establish and maintains relationships with early childhood education providers and community organizations to coordinate educational services.
  • Counsel families on issues and problems related to parenting. 
  • Provides quarterly quality-monitoring services to all Catholic Charities Head Start programs to assure they meet all Federal and State mandates.
  • Participates in parent meetings, workshops and seminars to remain current on issues that affect families.

The statements above are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Additional Requirements:

  • Ability to pass a physical exam and TB test yearly.
  • Must be able to comply with background check, including fingerprints, as required by the agency and/or Louisiana Licensing Agency.
  • Visual acuity within professionally determined normal ranges, with correction if needed.
  • Must be free of communicable diseases and breathing impairments.
  • Manual dexterity sufficient to: manipulate cleaning supplies and equipment. Must have effective organizational, problem solving, and time management skills.
  • Ability to learn and comprehend information from Procedures Manuals and other materials.
  • Must be able to physically move through the center and classrooms. Ability to lift 55 pounds is required.
  • Successful experience working as an effective member of a team desirable. Experience successfully working with a culturally diverse staff & clients also desirable.

Reports to:

The Family Advocate, working with all preschools, reports to the Head Start Center Director, Family Services Coordinator, Administrator to the Head Start Program, and the Director of Education Services.

Food Tech
 The Food Technician is responsible for guaranteeing that the children are served nutritious, good tasting and appealing meals and snacks. It is the Food Technician’s responsibility to prepare these meals and snacks by methods that maintain high nutrient levels and that are sanitary. It is also the Food Technician’s duty to deliver meals to the classroom ready for family style meal service and suitable for the children’s age and development. The Food Technician purchases all food and supplies necessary with the assistance of the Lead Food Technician and keeps records required by the Child and Adult Care Food Program (CACFP), and the Grantee. This position involves extensive organizing, problem solving, record keeping, and time management.

Essential Functions:

  • Plans and prepares foods in accordance with Head Start Food Service Policy, Menus and Recipes.
  • Purchases food and supplies necessary to prepare the planned menus for the number of enrolled children and program staff.
  • Plans meals far enough ahead to minimize the need for food substitutions; when substitutions are necessary, with prior approval, purchases and serves food of equivalent nutritional value. With guidance from the Nutritionist, modifies menus for children’s field trips; notes all modifications and substitutes on posted menu and for CACFP records.
  • Prepares meals and snacks in such a way that a minimum of nutrients are lost from foods, that ensure foods taste good and look appealing, and that there are ample amounts of foods for children to have as many servings as they need.
  • Maintains established standards of sanitation, safety and food preparation and storage as set by the local and state health departments; maintains an orderly, sanitary, and safe kitchen.
  • With the guidance of the contracted Nutritionist, modifies menus and recipes and prepares foods to meet the developmental needs of infants and toddlers and the medical and feeding needs of children with disabilities or food allergies.
  • Delivers foods from the kitchen to the classrooms (if necessary) ready to be served as suitable for the children’s age and development.
  • Maintains cost control, budget and inventory systems based on CAFCP procedures including records of food production, service and attendance.
  • Assures the proper care and maintenance of all food service equipment; identifies equipment needs for food preparation and service and assists in purchasing as needed.
  • Assists teachers with developing food activities for the children in the classroom.
  • Proper clothing, shoes and hair restraints according to Health Department Standards are to be worn daily.
  • Cooperates with and participates in nutrition education activities for staff, parents and children.
  • Participates in all emergency drills and environmental safety activities.
  • Attends and participates in grantee-sponsored trainings, center pre-service and in-service trainings, and other continuing education, career and professional development opportunities.
  • Participates in the agency’s self-evaluation process and grantee monitoring visits and complies with any applicable Program Improvement Plans developed.
  • Participates in general staff meetings and other meetings and events planned by the grantee and delegate agency as requested.
  • Performs other duties, as assigned.
  • The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Education:

It is preferred that the Food Technician have course work and training in foods, nutrition and/or dietetics and a high school diploma/GED. It is also preferred that the Food Technician possess a current Safe Serve Certificate at the time of hiring or willing to secure one. A commitment to secure continuing education related to employment with the Agency is required.

Experience:

Possess knowledge of the principles and practices and current state of child nutrition and of the eating habits of the children served in the program. Demonstrated skills in preparing these foods in a nutritious, good tasting and appealing manner. Experience in child food service preparation and management desirable. Knowledge of CACFP requirements also desirable. Knowledge of the challenges and strengths of low-income and migrant families. Effective oral and written communication skills commensurate with the responsibilities of the position are required.

Additional Requirements:

Ability to pass a physical exam every two years and a TB test yearly. Must be able to comply with background check, including fingerprints, as required by the agency and/or Louisiana’s Licensing Agency.  Visual acuity within professionally determined normal ranges, with correction if needed.  Manual dexterity sufficient to: use kitchen utensils and equipment, wash dishes, operate office equipment including, but not limited to, the telephone & copier, and use hand writing materials to prepare reports and documentation. Must have effective organizational, problem solving, time management and analytical skills. Must be able to travel periodically to trainings. Ability to learn and comprehend information from trainings, manuals, and other materials. Ability to calculate to determine number of meals to be served and to adjust recipes and serving portions. Must be able to physically move through grocery stores, the center and classrooms. Ability to lift 55 pounds is required. Experience successfully working with a culturally diverse staff & clients desirable. Must possess personal qualifications including: emotional maturity, willingness to cooperate with the aims of Head Start, respect for children and adults from various cultures and backgrounds, flexibility, patience, good personal hygiene, and physical and mental health that do not interfere with responsibilities.

Special Education Assistant Teacher
 The Head Start Special Education Assistant Teacher works under the supervision of the Disabilities Coordinator and along with Head Start Teacher in classroom.  The Head Start Special Education Assistant Teacher assists with organizing classroom space and equipment to meet the individual needs of children enrolled.  The Head Start Special Education Assistant Teacher assists in planning, with supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge and Abilities:

  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction as stated on an IEP and make mathematical computations and tabulations accurately.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Ability to operate the internet, Microsoft office, and Microsoft Outlook.
  • Ability to fill in the Head Start teacher when needed.
  • While performing the duties of this job, the employee is frequently required to sit, stand, stoop, bend, walk, talk, hear, use hands to grip and type, reach with hands and arms, occasionally required to stand or walk on uneven surfaces, climb stairs, run, must be able to lift up to 50 pounds.

Minimum Qualifications:

  • U.S. citizen or authorized alien.
  • Minimum age 20 years.
  • Associate Degree (or higher) or 2 years of college credit (48 semester hours minimum; to include English Composition hours, to include English/Reading  6 hours, Special Education Courses – 6 hours, and Mathematics – 9 hours) or Para Pro Assessment results (minimum score of 450) and high school diploma.
  • Willingness to meet and complete certification standards that have been set by the Louisiana State Department of Education and Catholic Charities Archdiocese of New Orleans Head Start Program within one year of being hired.
  • Effective oral and written expression.
  • Previous experience and ability to work with special education students across multiple environments.
  • CDA certification.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
  • Assist with the preparation of materials and supplies in advance for activities.
  • Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Assist in implementing approved weekly lesson plans in the classroom daily.
  • Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
  • Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
  • Use screening, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
  • Assist in ensuring that modifications are made to include children with special needs.
  • Assist with providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Assist with entering and reviewing all documentation into ChildPlus and TSG according with program calendar and Policies and Procedures.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow-up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Ensure family style dining.
  • Check email a minimum of two times daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-services as assigned.
  • Ensure all paperwork is accurate and submitted timely
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular Attendance and timely arrival to assigned work site.
  • Other duties, as assigned.
Substitute Teacher Aide (PRN)
Function: The substitute teacher works under the supervision of the Center Director. The employee will work on an “as needed” basis subject to being called in on short notice by the Center Director.  The employee may be called to perform duties to include classroom assisting, nutrition, custodial, and clerical. If in the classroom, the employee will manage the classroom in such a way so that all areas reflecting Early Childhood Development Practices are adequately met. The employee will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. If in the kitchen, the employee will prepare food as planned by the Nutrition Coordinator/Consultant and assist in the implementation of family style service of meals, as well as the modification of menus according to the special dietary needs of children. If acting as a custodian, the employee will follow the regular cleaning schedule/duties.

Required Knowledge & Abilities:

  • Knowledge of early childhood growth and development, as well as Early Childhood Education and best practices.
  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
  • Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
  • Ability to be a mandated reporter for suspected child abuse or neglect.
  • Ability to work in another position when needed.
  • While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

High School Diploma or CDA with three years Early Childhood experience.  Proven proficiency in verbal and written communication skills.

Essential Functions:

Classroom Duties

  • Use the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children
  • Follow lesson plans already created by permanent classroom teacher. (For short-term substitutes.)
  • Complete lesson plans that reflect planning for individuals, small and large groups including IEP/IFSP goals and objectives as needed. (For long-term Substitutes.)
  • Collect anecdotal notes on children. (For long-term Substitutes)
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Follow the balanced daily schedule of child initiated and adult directed activities.
  • Continue any modifications that are made to include children with special needs.
  • Provide experiences and learning materials that are representative of children’s cultures.
  • Communicate effectively with families during daily contact at the center.
  • Complete daily health inspections and follow-up documentation.
  • Complete and submit accident reports in the required time frame.
  • Monitor classroom and playground for health and safety concerns.
  • Ensure that sanitation, hygiene procedures and health practices are strictly adhered to daily.
Teacher's Aide (St. Paul)
The Head Start Teacher Aide works under the supervision of the Head Start Teacher.  The Head Start Teacher Aide assists with organizing classroom space and equipment to meet the individual needs of children enrolled.  The Head Start Teacher Aide assists in planning, with the supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing. 

Required Knowledge & Abilities: 

  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations accurately.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Ability to operate the internet, Microsoft office, and Microsoft Outlook.
  • Ability to fill in for the Head Start teacher when needed.
  • While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run; Must be able to lift up to 50 lbs.
  • Ability to be a mandated reporter for suspected child abuse or neglect

Minimum Qualifications:

CDA certification or Associate’s Degree in Early Childhood Education, Human Services or a related field preferred. Proven proficiency in verbal and written communication skills.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
  • Assist with the preparation of materials and supplies in advance for activities.
  • Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Assist in implementing approved weekly lesson plan in the classroom daily.
  • Assist in preparing materials and supplies in advance for activities.
  • Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
  • Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
  • Assist in ensuring that modifications are made to include children with special needs.
  • Assist with providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Assist with entering and reviewing all documentation into Child Plus and TSG according with program calendar and Policies and Procedures.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Ensure family style dining.
  • Check email a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.
  • Other duties, as assigned.
Teacher
The Head Start Teacher works under the supervision of the Center Director.  The Head Start Teacher will be responsible for the organization of classroom space and equipment to meet the individual needs of children enrolled including the provision of activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

  • Knowledge of Early Childhood Education and best practices.
  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Knowledge of special needs of families and aware of ways to effectively communicate and assist them.
  • Ability to operate Microsoft Word, Microsoft Outlook, and the internet.
  • Ability to be a mandated reporter for suspected child abuse or neglect.
  • Ability to work in another position and center when needed.
  • While performing the duties of this job, the employee is frequently required to sit at child’s level; stand; stoop; squat; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run.

Minimum Qualifications:

Bachelor’s degree in Early Childhood Education or Child Development or Associate’s degree with five (5) years’ experience working in Early Childhood Education.  Proven proficiency in verbal and written communication skills.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Complete and submit lesson plans that reflect planning for individuals, small and large groups according to procedures, including IEP (Individualized Education Plan) goals and objectives as needed.
  • Create a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Implement approved weekly lesson plan in the classroom daily.
  • Prepare materials and supplies in advance for activities.
  • Ensure that Teaching Strategies Gold reflects accurate information on each child.
  • Gather, maintain and review data toward Outcomes and School Readiness Goals three times per year in Teaching Strategies Gold according to program calendar.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Provide a daily balanced schedule of child initiated and adult initiated activities.
  • Ensure that modifications are made to include children with special needs.
  • Promote and respect children and families’ culture by providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Ensure that all screenings, assessments, and observations on each child are conducted/completed according to program calendar and policies and procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Utilize computer and Child Plus program to enter, maintain and monitor data for recordkeeping and tracking purposes according to program calendar.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Mentor teacher assistants, substitutes, and volunteers.
  • Ensure family style dining.
  • Check email a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

Teacher's Aide Floater
The Head Start Teacher Aide works under the supervision of the Head Start Teacher.  The Head Start Teacher Aide assists with organizing classroom space and equipment to meet the individual needs of children enrolled.  The Head Start Teacher Aide assists in planning, with the supervisory staff members activities in all areas reflecting Early Childhood Development practices, which will encourage children to: initiate activities, solve problems, explore, experiment, question and learn by doing.

Required Knowledge & Abilities:

  • Ability to communicate proficiently in English with children, families, staff and community agencies and partners.
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations accurately.
  • Ability to operate modern office equipment (computer, fax, scanner, copier).
  • Ability to operate the internet, Microsoft office, and Microsoft Outlook.
  • Ability to fill in for the Head Start teacher when needed.
  • While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run; Must be able to lift up to 50 lbs.
  • Ability to be a mandated reporter for suspected child abuse or neglect

Minimum Qualifications:

CDA certification or Associate’s Degree in Early Childhood Education, Human Services or a related field preferred. Proven proficiency in verbal and written communication skills.

Essential Functions:

  • Ensure classroom activities (including transitions) are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure classroom interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy.
  • Ensure playground interactions are age and developmentally appropriate, as well as aligned with the Head Start Philosophy/Licensing Regulations.
  • Assist with the creation/implementation of lesson plans that reflect planning for individuals, small and large groups according to Policies and Procedures, including IEP goals and objectives as needed.
  • Assist with the preparation of materials and supplies in advance for activities.
  • Assist in creating a sense of community in the classroom through relationship building and allowing children to complete routine tasks.
  • Assist in implementing approved weekly lesson plan in the classroom daily.
  • Assist in preparing materials and supplies in advance for activities.
  • Assist with ensuring that Teaching Strategies Gold reflects accurate information on each child.
  • Assist with the Creative Curriculum and the Head Start Child Outcomes Framework to create a developmentally appropriate learning environment for all children.
  • Use screenings, ongoing assessments, information from parents and other staff to meet the learning needs of each child.
  • Assist in the provision of a daily balanced schedule of child initiated and adult initiated activities.
  • Assist in ensuring that modifications are made to include children with special needs.
  • Assist with providing experiences and learning materials that are representative of children’s cultures.
  • Learn and express key words in children’s home language.
  • Assist with all screenings, assessments, and observations on each child according to program calendar and Policies and Procedures; ensuring all required information is contained in each child’s file.
  • Ensure classroom compliance with State Licensing Regulations, Head Start Performance Standards, CACFP (Child and Adult Care Food Program), and agency policies and procedures.
  • Participate in child staffing to discuss strengths, needs and goals for children and families.
  • Assist with entering and reviewing all documentation into Child Plus and TSG according with program calendar and Policies and Procedures.
  • Monitor classroom and playground for health and safety concerns according to procedures.
  • Establish effective communication with families through monthly calendars, newsletters, home visits and parent/teacher conferences.
  • Complete daily health inspections and follow up documentation.
  • Complete and submit accident reports in the required timeframe.
  • Ensure sanitation, hygiene procedures and health practices are strictly adhered to daily and assist in the daily maintenance of the classroom.
  • Ensure CLASS (Classroom Assessment Scoring System) score for classroom is at or above established program threshold.
  • Ensure family style dining.
  • Check email a minimum of 2x daily.
  • Submit accurate and timely employee time, attendance and mileage reports.
  • Secure and document in-kind contributions, volunteer time, and community support.
  • Attend training and in-service as assigned.
  • Ensure all paperwork is accurate and submitted timely.
  • Adheres to Agency’s HS/EHS confidentiality policy, professional ethics and standards, demonstrating work habits which comply with agency personnel policies and procedures.
  • Regular attendance and timely arrival to assigned work site.

Other duties, as assigned.

Teacher Mentor
To assist the School Readiness Coordinator in ensuring that all areas of the Head Start Performance Standards in the area of Education are implemented effectively and compliant in the Child Care Center Programs.  The Teacher Mentor works under the supervision of the School Readiness Coordinator.  The employee will be responsible for providing high-quality coaching, guided reflection, training and technical assistance to Head Start classroom teachers and assistant teachers on best practices related to early learning and supporting social emotional development.  Employee will coach teachers to improve instructional outcomes as measured by CLASS scores and The Head Start Child Outcomes Framework.​  To perform other job related tasks as requested by the School Readiness Specialist.  This position directly relates to staff training, data collection, classroom practices and adherence to regulatory policies and procedures as it relates to the Head Start Performance Standard and State licensing requirements.

 Required Knowledge & Abilities:

  • Knowledge of Early Childhood Education and best practices;
  • Ability to communicate effectively with children, families, staff and community agencies and partners;
  • Ability to understand and follow oral and written instruction and make mathematical computations and tabulations;
  • Knowledge of special needs of families and aware of ways to effectively communicate and assist them;
  • Ability to travel extensively within area as assigned;
  • Ability to be a mandated reporter for suspected child abuse or neglect;
  • Ability to work in another position when needed;
  • While performing the duties of this job, the employee is frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs.
  • Computer literacy/proficiency
  • The ability to communicate effectively with staff, parents, children, volunteers and visitors.
  • Ability to work harmoniously with others.
  • Must possess a demonstrated understanding of the dynamics of poverty, oppression, sexism, racism and ageism and other forms of societal and individual prejudice that confront our staff, volunteers, program participants and community at-large. Must have a proven ability to work effectively and respectfully with a broad range of people from diverse cultural, ethnic and socio-economic backgrounds.
  • Must have skills in engaging and motivating program participants and staff to increase.
  • Must possess the ability to work holistically, as part of a team, with professionals, para-professionals, program participants and their families, volunteers and the community at-large toward successful outcomes for program participants.
  • Must respect the integrity of each program participant, their right to privacy and confidentiality and their right to participate in our programs.

Essential Functions:

  • Conduct CLASS observations and follow up with teaching staff using mentoring strategies;
  • Ensure program Education policies, procedures, performance standards and licensing requirements are met through on-site monitoring of center activities;
  • Monitors curriculum implementation;
  • Is well abreast of the Head Start Performance Standards, Head Start Monitoring Protocol in the area of Education and the Head Start Act;
  • Provides ongoing technical assistance to the partner programs as needed;
  • Develops a rapport with the staff and Directors in the partner programs;
  • Ensures that staff have the appropriate credentials per the Head Start Act upon hire and are up dated as needed;
  • Ensures that the 45 day requirements are completed with accuracy and in a timely fashion (developmental assessment);
  • Uses the CLASS instrument to monitor classrooms;
  • Assist in the compilation and completion of Self-Assessment and Community Assessment and participate in the analysis of data for training and planning purposes;
  • Compile report and analyze School Readiness Goals and Child Outcomes;
  • Assists staff with the interpretation and implementation of the curriculum;
  • Assists in training new personnel and ongoing training for staff;
  • Ensures that professional development opportunities are developed based on observations of classrooms, staff surveys and assessment data;
  • Ensures that professional development opportunities are job embedded, sustained, intense with follow up and timely, specific feedback;
  • Monitors and is aware of each programs ‘outcome data;
  • Assists the School Readiness Coordinator in planning and implementing annual events around literacy, multicultural events around literacy, multicultural events, etc.;
  • Conducts daily observations of staff interaction with the children and makes recommendations for identified areas of improvement with specificity;
  • Conducts Monthly classroom observations to ensure that the classroom environment is safe and conducive to learning;
  • Provides timely feedback on observations;
  • Models and/or demonstrates lessons as needed for teaching staff;
  • Assists the Early Head Start/Head Start Teachers in maintaining an environment conducive to learning
  • Provide feedback in a supportive, instructive and non-judgmental way; enhancing the ability of teaching staff to observe children’s activities and experiences as part of the ongoing assessment process and to use this information to individualize the curriculum;​
  • Conducts conferences with individual protégé teachers; provides opportunities for participants to reflect on and apply theory and learning to everyday practice;
  • Meet regularly with the Center Directors, School Readiness Coordinator, and Content Area Coordinators to help identify ongoing professional development for staff;
  • Monitor the staff’s progress and child outcomes based on the goals of the project;
  • Assist with the program planning and evaluation by measuring and reporting positive outcomes for children;
  • Assumes total responsibility for the care and safety of children and the planning and implementation of daily activities in the absence of the lead teacher;
  • Attends parent meetings and other conferences as requested by the School Readiness Coordinator and/or Center Director;
  • Conducts weekly staff meetings with Teachers and Teacher Assistant;
  • Reviews various learning materials, videos, curriculums, etc. for possible program use in the classrooms;
  • Assists in the quarterly in-service training for all teaching staff, including Foster Grandparents;
  • Participates and makes recommendations for annual performance evaluation of teaching staff; and
  • Performs other duties as required.

Minimum Qualifications:
BA in Early Childhood Education with 2 years of teaching experience or BA in Elementary Education and/or a related field with a 18 hours in early childhood education and 2 years teaching experience.

HEALTH GUARDIANS

Patient Navigator
Under the direction of the Health Guardians Program Director, the Patient Navigator (PN) will be responsible for the day-to-day coordination and implementation of the Catholic Charities Health Guardians project within the new City of New Orleans Shelter and Engagement Center, operated by Start Corporation. Patient Navigator will serve high-need patients living with complex diseases who have had severe difficulty using the health care system appropriately. Examples of such patients include high-frequency emergency room users and patients who have difficulty attending appointments and using their primary care medical home. The primary role of the navigator will be to provide our patients with the tools and resources necessary to use the medical system effectively. The shelter provides an excellent space for this type of work, as the Healthcare for the Homeless Primary Care clinic is downstairs and provides walk-in service for Health Guardians clients.

Knowledge, Skills and Abilities:

This position requires creativity and flexibility, as the PN must work to find solutions to barriers to care as they arise. Excellent interpersonal skills and the ability to work with diverse populations are necessary, especially a co-morbid homeless population. The successful candidate must be organized and responsible, as the position involves a great deal of scheduling and coordination of care. Proficiency with Microsoft Word, Excel and Outlook is required. The PN will be working both in the City of New Orleans Shelter and the Catholic Charities offices.

Minimum Qualifications:

A Bachelor’s degree is required, MSW or Masters in Public Health is preferred. The PN must have work experience in either a healthcare or social service, or prior experience as a case manager. Experience with the New Orleans homeless population is highly preferred. Driver’s license, insurance, and vehicle are required.

Essential Functions:

  • Coordinate client referrals from START staff at the City of New Orleans Shelter and Engagement Center
  • Maintain a caseload as deemed appropriate by the shelter staff and Health Guardians leadership
  • Maintain connection between clients and their medical home/pcp
  • Determine resource eligibility & coordinate the appropriate social services
  • File state health insurance coverage and social service resource applications
  • Coordinate clients’ medical appointments and facilitate communication among multiple providers, including client transportation
  • Attend some client medical appointments as needed (may involve travel; mileage will be reimbursed)
  • Provide health education and health lifestyle coaching for individual patients
  • Establish and maintain relationships with health providers and social service providers in the community
  • Maintain an organized client tracking system
  • Pick up medications and medical equipment for shelter residents
  • Attend staff meetings for both the Health Guardians team and the City of New Orleans Shelter and Engagement Shelter when required. 

Reporting Relationship:

The Patient Navigator is part of the Health Guardians team, overseen by the Catholic Charities Program Director.  

HOMELESS SERVICES

Case Manager
Catholic Charities Archdiocese of New Orleans (CCANO) Homeless Services is seeking an experienced and enthusiastic candidate to take on the role of Family Coach for our Bethlehem Housing Services. Bethlehem Housing takes a holistic approach to guiding families out of homelessness. We assist with rapid re-housing and intensive case management.

The Family Coach supports families through their journey out of homelessness and into self-sufficiency. This position is responsible for basic case management tasks such as referrals, goal setting, and case planning as well as advanced coaching tasks to ensure long term success for families.

This position requires travel throughout the 8 civil parishes of the Archdiocese of New Orleans: Orleans, Jefferson, St. Tammany, Washington, St. Bernard, Plaquemines, St. Charles and St. James.

Knowledge, Skills, and Abilities:

This position requires strong organizational, relational, communication, and data entry skills plus the ability to manage multiple projects at the same time. The Family Coach will be working in a fast paced environment and must be able to provide excellent customer service under these circumstances. Proficiency in Excel, Word, and internet applications is essential. Applicant should have demonstrated the ability to relate well to people of diverse ethnic and economic backgrounds and have a commitment to CCANO’s mission. Reliable transportation and the ability to be mobile are requirements since home visits and attending meetings will be necessary.

Minimum Qualifications:

  • A bachelor’s degree in social work or a related social service field. Master’s degree preferred but not required.
  • Strong written, verbal, and interpersonal skills are a must for the position.
  • Bilingual (Spanish/English) preferred.
  • Three years case management experience with homeless population preferred.

Essential Functions:

  • Screening and assessing clients in need of assistance.
  • Ability to locate housing, works with landlords, and assist with lease negotiations.
  • Must complete home visits with each family at least once per month.
  • Maintain accurate, well written records and case notes/plans.
  • Develop, monitor, and regularly evaluates case plans to address concerns and assists client in becoming self-sufficient.
  • Must refer clients to appropriate services within CCANO and other organizations.
  • Required to attend meetings with local and regional government agencies and private organizations in order to secure assistance and/or advocate for clients in need.
  • Provide intense financial and life coaching for families on an ongoing basis throughout intervention.
  • Complies with reporting requirements.
  • Adhere to CCANO’s policies and procedures.
  • Complies with Bethlehem Housing operational guidelines.
  • All other duties as assigned by supervisor.

This position is based at the Northshore Pastoral Center in Covington and requires travel within the 8 civil parishes of the Archdiocese of New Orleans. The majority of the work will be accomplished in homes throughout the service area.

HUMAN RESOURCES

HR Clerk
The HR Clerk performs a variety of day-to-day HR duties on a professional level. Some of the responsibilities include, but are not limited to, ordering supplies, record keeping, data entry, maintaining employee records, protecting confidential and sensitive information, and providing administrative support on various projects and departmental functions.

Essential Functions

  • Screens and distributes incoming mail.
  • Maintains personnel records; performs data entry of pertinent personnel information, maintains complete and secure hardcopy records, ensures proper documentation is maintained, and formulates basic queries and reports.
  • Tracks performance documentation is maintained, and formulates basic queries and reports. Tracks performance appraisals and provides reminders to supervisory staff.
  • Completes E-Verify, monthly reports and order supplies.
  • Conducts reference verifications where required.
  • Completes quarterly audits.
  • Other duties as assigned which are reasonably within the scope of duties enumerated above.
  • Ensures proper documentation is maintained in files.
  • Must be able to work in a fast-paced & ministry oriented environment.
  • Works as part of a team, as well as complete assignments independently.
  • Maintains a professional, compassionate and welcoming attitude toward managers, co-workers, and visitors.
  • Other duties as assigned.

Minimum qualifications

High School Diploma required. Associates or bachelor’s degree preferred.  Requires knowledge of word processing and spreadsheets applications. Requires two years of clerical or administrative experience. Requires the ability to effectively communicate both orally and in writing.  Ability to foster and maintain positive working relationship with co-workers. Ability to apply basic skills relative to office administration. Must possess personal qualities related to respect for the rights and confidentiality of others.

HR Representative
The HR Representative will assist in development, implementation and conducting of training programs. These include new and existing, skill-specific and job-specific training programs. This individual will provide training and support for the personnel of the 38 diverse programs of Catholic Charities, ANO. The HR Representative will be responsible for facilitation of varied and flexible curriculums, which are customer-responsive, quality driven and mission focused. Minimum of two years training delivery experience necessary. Proven proficiency in Microsoft Office, including Word, Excel, Publisher and PowerPoint. Bachelor’s Degree in Education or related field required.  CPR/First Aid Trainer preferred. 

IMMIGRATION SERVICES

Attorney
The Immigration Attorney will provide legal representation to immigrant clients in order to represent them in immigration removal proceedings and prepare cases for submission to USCIS, including but not limited to, applications for asylum, Special Immigrant Juvenile (SIJ) status, and/or T or U nonimmigrant status and other forms of immigration relief, as well as family-based petitions, bond hearings, and other types of legal relief.  The majority of clients are unaccompanied children, as well as other populations in need of humanitarian protection.  S/he will also represent these children in immigration court, and family court for predicate and custody orders in relation to SIJ cases. The Immigration Attorney will coordinate all aspects of a client’s case, including client intake, client communication, relevant research, drafting personal statements, preparing immigration forms, writing briefs, drafting court motions and orders, and advocacy with law enforcement and other agencies, and direct representation in court.

Additionally, the Immigration Attorney will:

  • Assist in the supervision of a legal assistants and volunteers.
  • Assist in provision of public education in the community and collaborating with other agencies.
  • Participate as needed in program-wide and grant-specific data collection.
  • Participate in meetings with immigration legal service community-based organizations.
  • Provide legal orientations/counseling to clients and families.
  • Provide referrals to non-legal resources.
  • Coordinate with supervisor(s) on placements with pro-bono attorneys and provide support on pro- bono mentoring, technical assistance, and training as needed.

Prerequisites for the Position:

  • Juris Doctor Degree with active membership in a State Bar required; Louisiana license preferred.
  • Bilingual in Spanish and English (writing and speaking) required.
  • Two years or more experience practicing immigration law, or other relevant experience preferred; clinical experience will be counted.
  • Experience with immigration and/or child dependency proceedings preferred.
  • Experience working with children and/or survivors of abuse and trauma preferred.
  • Ability to work independently to manage a substantial workload with deadline pressures.
  • Competence in communicating and interacting with others of diverse cultural, geographic, and economic backgrounds in a professional and compassionate manner, including interacting with individuals experiencing substantial levels of emotional, physical, financial, or other hardship.
  • Ability to use basic Microsoft Office programs and online database software.
  • Candidates must successfully complete required background checks and clearances.

Job Status: Full-time (Exempt), contingent upon grant funding.

Application Deadline:  Applications will be accepted on a rolling basis.  To apply, please send cover letter, resume, and three references to ccanohr@ccano.org and jsearcy@ccano.org and include in the subject line: Immigration Attorney.

Bilingual Clinician
CCANO’s Unaccompanied Children’s Program serves unaccompanied immigrant children who were temporarily in custody of the Office of Refugee Resettlement (ORR) and reunified with sponsors. The Program aims to provide legal representation for over 1,000 clients a year, as well as case management and social service referrals, counseling, and other clinical interventions for a subset of clients with special needs. The Bilingual Clinician will provide services to these children who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation.

Essential Job Responsibilities:

  • Provide clinical, supportive, and crisis counseling services; individual, group and family therapy as necessary;
  • Deliver evidence-based treatment intervention (i.e., Trauma-Focused Care, Infant Mental Health);
  • Oversee the behavioral program or treatment interventions associated with the client’s treatment plan;
  • Participate in treatment and/or multidisciplinary teams and/or peer review as required by the program;
  • Provide in-depth clinical assessment, diagnosis of clinical conditions, treatment plans and intervention under appropriate supervision.
  • Provide and supervise culturally and linguistically appropriate post-placement services and comprehensive case management services for children recently reunified with sponsors, including:
  • Conduct various background interviews and needs assessments using child welfare principles and social work/clinical best practices (including but not limited to placement/home studies and need for post-release services);
  • Develop individual service plans and monitor client progress with particular attention to culture, language, and special circumstances; Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, education services, etc.);
  • Coordinate services with key stakeholders – Includes liaising and building a network of relationships with other professionals, para-professionals, and social service providers and establishing standard protocols and referral procedures to ensure holistic care and ongoing monitoring;
  • Conduct outreach to the community – Includes developing and updating referral resources and psychosocial resource materials to meet the special needs of recently released unaccompanied children;
  • Develop and maintain clinical records and program documentation according to contract and other relevant standards (assessments, treatment plans, progress notes, termination summaries, etc.), including maintenance of case management systems, reporting databases, and files to ensure timely compliance with monitoring and documentation standards; maintain confidentiality of information;
  • Submit regular written reports as required and track individual progress via relevant database(s);
  • Complete billable units and enter applicable data into data systems in a timely manner;
  • Assist attorneys to identify cases in need of more specialized case assessment, develop child-friendly interviewing skills, develop strategies for legal case management, and work with clients to prepare supporting documentation for their legal cases;
  • May be required to facilitate and/or support psycho-educational classes and/or groups such as parenting skills, independent living skills, anger management, behavior management, substance abuse, etc.

Qualifications:

  • Spanish reading, writing and speaking fluency required;
  • Master’s degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling or other relevant behavioral science in which clinical experience is a program requirement from an accredited institution required;
  • Minimum of one year of postgraduate direct service delivery required. Two years of postgraduate direct service delivery and experience working with immigrant children and families in a clinical setting experience preferred;
  • Previous experience in child welfare, child placements, and family preservation preferred, with an emphasis on adolescents preferred;
  • Valid clinical licensure or eligibility for clinical licensure in Louisiana;
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
  • Strong interpersonal skills, verbal and nonverbal communication skills, and attentiveness to detail;
  • Ability to prioritize duties in a fast-paced environment;
  • Good knowledge of relevant community resources in the Greater New Orleans area;
  • Comprehensive knowledge of software appropriate to the office environment;

Must have a valid driver’s license, insurance, a clean driving record, and personal transportation. Position may require local and long distance travel and ability to travel with limited notice.

Legal Assistant
Catholic Charities Immigration Services, a nonprofit organization, is seeking an Immigration Legal Assistant.  The Legal Assistant will support the Immigration Attorneys to prepare various aspects of a client’s immigration case, and is expected to train for accreditation to practice immigration law as an immigration representative by the Department of Justice.  Legal Assistants also serve as interpreters in English and Spanish.

Responsibilities include: Prepare applications for legal relief, conduct legal intakes, screening and assessing eligibility for legal relief, develop legal defense strategies, draft legal statements, and assist attorneys in document review and all aspects of case preparation. As a Translator/Interpreter, duties will include translation of legal forms, certificates, and declarations as well as legal interpretation at court hearings, government interviews, and with pro bono attorneys.   Legal Assistants will participate in relevant trainings, and will provide specialized trainings to staff and external parties, including attorneys. Other tasks may include corresponding with clients and government officials by phone, email and in person;  managing appointment schedules; filing deadlines and  document collection;  organizing, maintaining, and updating clients’ case files and records in physical files and case management software; payment collection/invoicing (for non-pro bono cases); mailing; assisting with special projects, as necessary.

Qualifications for the Position:

  • Bilingual in Spanish and English (written and oral) required.
  • Bachelor’s degree strongly preferred.
  • Experience working in a legal environment and/or other relevant experience working with immigrants and/or vulnerable populations strongly preferred.
  • Strong interpersonal and culturally competent communication skills. Respect for others and sensitivity to the needs and legal issues affecting people of diverse backgrounds.
  • Ability to work independently to manage a substantial workload with deadline pressures.
  • Strong organizational skills and attention to detail for a fast-paced and high volume environment.
  • Ability to maintain strict confidentiality regarding all case and client information.
  • Proficiency in Microsoft Word, Excel, and Outlook, and ability to learn immigration database/software.

Candidates must successfully complete required background checks and clearances.

Staff Attorney
 The Immigration Attorney will provide legal representation to immigrant clients in order to represent them in immigration removal proceedings and prepare cases for submission to USCIS, including but not limited to, applications for asylum, Special Immigrant Juvenile (SIJ) status, and/or T or U nonimmigrant status and other forms of immigration relief, as well as family-based petitions, bond hearings, and other types of legal relief.  The majority of clients are unaccompanied children, as well as other populations in need of humanitarian protection.  S/he will also represent these children in immigration court, and family court for predicate and custody orders in relation to SIJ cases. The Immigration Attorney will coordinate all aspects of a client’s case, including client intake, client communication, relevant research, drafting personal statements, preparing immigration forms, writing briefs, drafting court motions and orders, and advocacy with law enforcement and other agencies, and direct representation in court. 

Additionally, the Immigration Attorney will:

  • Assist in the supervision of a legal assistants and volunteers.
  • Assist in provision of public education in the community and collaborating with other agencies.
  • Participate as needed in program-wide and grant-specific data collection.
  • Participate in meetings with immigration legal service community-based organizations.
  • Provide legal orientations/counseling to clients and families.
  • Provide referrals to non-legal resources.
  • Coordinate with supervisor(s) on placements with pro-bono attorneys and provide support on pro- bono mentoring, technical assistance, and training as needed.

Prerequisites for the Position:

  • Juris Doctor degree with active membership in a State Bar required; Louisiana license preferred.
  • Bilingual in Spanish and English (writing and speaking) required.
  • Two years or more experience practicing immigration law, or other relevant experience preferred; clinical experience will be counted.
  • Experience with immigration and/or child dependency proceedings preferred.
  • Experience working with children and/or survivors of abuse and trauma preferred.
  • Ability to work independently to manage a substantial workload with deadline pressures.
  • Competence in communicating and interacting with others of diverse cultural, geographic, and economic backgrounds in a professional and compassionate manner, including interacting with individuals experiencing substantial levels of emotional, physical, financial, or other hardship.
  • Ability to use basic Microsoft Office programs and online database software.
  • Candidates must successfully complete required background checks and clearances.

Job Status: Full-time (Exempt), contingent upon grant funding.

 

Application Deadline:  Applications will be accepted on a rolling basis.  To apply, please send cover letter, resume, and three references to ccanohr@ccano.org and agilbert@ccano.org and include in the subject line: Immigration Attorney.

Translator

Responsibilities:

  • Translation of legal documents – converting documents written in Spanish to documents written in English. Common documents include but are not limited to:
    • Birth, marriage, divorce, and death certificates
    • Diplomas and school records
    • Police reports
    • Letters and affidavits
  • Originate and complete a Certification of Translation of Record for translations that require notarization;
  • Complete translations in a consistent and professional format using electronic templates;
  • Properly file and maintain records of all translations received and prepared;
  • Answer phone calls and maintain record of calls received;
  • Attend trainings when assigned by Program Director or supervisor;
  • Occasionally cover reception desk during lunch and/or when receptionist is absent;
  • Other related tasks as assigned.

This position is dependent on the needs of our client population and will operate on an on-call/as needed basis which may vary week to week.  Average expected time commitment is 2-3 days a week.

Minimum Requirements:

  • Written fluency in English and Spanish required. Professional certification in translation is highly desirable.
  • Strong and efficient computer skills; including proficiency with using templates and preparing documents in Microsoft Office for spell check, etc. and use of electronic databases;
  • Organized, with an excellent attention to detail;
  • Ability to communicate well with others, including clients, attorneys, and other administrative staff members;
  • Professional phone manner, patience, and flexibility;
  • Ability to maintain effective and professional work relationships;
  • Applicants with an interest in social services, social policy and practice, or immigrant and refugee issues highly encouraged to apply.

Application Deadline:  Hiring Immediately

To apply, please email resume and cover letter to Rosa Cartagena at rcartagena@ccano.org

ISAIAH 43

Family Resource Coordinator
The Family Resource Coordinator is responsible working collaboratively with Isaiah 43 Program staff and associated entities to support to families and youth who receive program services.  The Family Resource Coordinator participates in operational activities including training, enrollment, and goal setting, and engages families from a strengths-based perspective to develop and implement focused support plans as needed.

Knowledge, Skills and Abilities:

Family Resource Coordinator should have knowledge of systemic change theory, family engagement strategies, and community-based outreach and education.  An ability to work harmoniously and holistically, as part of a team with staff, volunteers, clients, and partners is required.  Family Resource Coordinator must demonstrate a philosophy and value base consistent with the mission and values of Catholic Charities Archdiocese of New Orleans, utilizing a strengths and empowerment perspective and working toward increasing the capacities of program participants with an emphasis on strengthening families.  Family Resource Coordinator must be able to work effectively and respectfully with people from diverse cultural, ethnic, religious, and socio-economic backgrounds.  Family Resource Coordinator must have excellent interpersonal skills, verbal and written communication skills, public speaking and facilitation skills, the ability to establish trust with clients and to practice motivational interviewing.   Knowledge of school and Special Education systems preferred.

Minimum Qualifications:

Family Resource Coordinator should possess a Master’s degree in Social Work, and be registered, certified, or licensed to practice in Louisiana.  Must have at least 3 years of experience working with youth and families.  Must be able to travel on a regular basis to program sites and client homes within the Archdiocese as well as work non-traditional hours including evenings and weekends.   

Essential Functions:

  • Facilitate Christian Active Parenting sessions and parenting fellowship sessions.
  • Develop content for parenting fellowship sessions and mentoring workshops as needed. 
  • Assist with facilitation of mentoring workshops as requested.
  • Develop empowering relationships with parents and families to offer support, coaching, and consultation to assist the family in addressing issues and concerns. 
  • Work with families to assess needs and develop individualized short- and long-term goals that build strength within the family. 
  • Provide case management to families and connection to needed resources and referrals.
  • Act as a liaison and advocate for families to access other programs and services.
  • Assist with mentee screening and enrollment. 
  • Work with mentees, mentors, and parents to develop mentee-centered goals that promote positive youth development.
  • Act as a resource to mentors and facilitate trainings that address topics related to youth development.
  • Provide coaching and consultation to assist mentors in the implementation of one-on-one mentoring activities that support mentees’ goals.
  • Assist the Program Director in evaluating program activities and outcomes. 
  • Perform other duties as requested.

 

Reporting Relationship:  Family Resource Coordinator will report to the Isaiah 43 Program Director 

PACE, Program for All Inclusive Care for the Elderly

Finance Assistant
The Finance Assistant is responsible for providing administrative support including organization, implementation, and completion of multiple projects for the Director of Finance.

Qualifications:

A college degree is preferred, a high degree of proficiency with MS Office products including Word, Excel, Access, Power Point, and Outlook.  Must be able to maintain the highest level of confidentiality.  Able to handle sensitive material concerning the organization, its programs and staff. 

Required Skills:

  • Strong computer skills
  • Attention to detail and commitment to the highest quality work
  • Good communication & interpersonal skills
  • Good organizational skills
  • Ability to work as part of a team and manage assigned tasks from beginning to end
  • Ability to manage multiple tasks simultaneously   

Job Responsibilities:

  • With oversight from the Finance Director, completes requests from external parties for data, including but not limited to CMS data validation, PDAC file uploads, ESRD participant lists, enrollment reports, Part D vs B, PDE rejects, Reed & Associates requests for participant reinstatement, Medicaid enrollments and disenrollment’s
  • Monitors compliance with various financial/enrollment reporting requirements including but not limited to CMS DTRR reports and timely enrollments and disenrollment within MARx
  • Act as a problem-solver and follows up on activities, projects, etc.
  • Maintains internal lists necessary for the creation of mailouts/automated calls/accurate accruals of IBNR
  • Provide feedback and insight on the needs of the agency, clients, and staff to the Director
  • Supports the Director of Finance in projects designed to capture risk-adjusting conditions within our population
  • Represents the Director, externally and internally, and direct inquiries/requests to other proper channels with the agency for handling
  • Coordinates administrative staff in order to provide best and most efficient support for the Director of Finance
  • Acts as backup for Minimum Data Set completion and submission.

Other duties as assigned.

Homecare Coordinator
Under the supervision of the Director of Clinical and Day Center Services with daily oversight and direction from the RN Care Manager assigned as the team lead, the LPN Home Care Coordinator is responsible for the development and implementation of home care services for the PACE participants, including the coordination of all durable medical equipment. The Home Care Coordinator performs home visits, oversees home health contract providers, personal care attendant contract providers and participates in the Interdisciplinary Team. The Home Care Coordinator is also responsible for in home assessments, appropriate planning of participant care, implementing and managing care pathways, ongoing evaluation of treatment modalities and leadership for certified and unlicensed staff members in the community setting.

Qualifications:

Licensed Practical Nurse with two years of experience in geriatrics and 3 years of active nursing experience.    Must be licensed in The State of Louisiana (unencumbered),  possess a valid Louisiana driver’s license and have CPR certification.  Has the ability to function well in a team environment.

Per PACE Regulation Section 460.104:

  • As a member of the PACE Interdisciplinary team, the home health coordinator is responsible for the following:
    • Regularly informing the interdisciplinary team of the medical, functional, and psychosocial condition of each participant
    • Remaining alert to pertinent input from other team members, participants, and caregivers
    • Documenting changes of a participant’s condition in the participant’s medical record consistent with documentation policies established by the medical director
  • Each home health coordinator is responsible for the following:
    • Managing a participant’s medical situations in their home environment, including coordinating therapy, durable medical equipment, and personal care services
    • Monitoring a participant’s use of medical specialists and inpatient care
    • An initial comprehensive home care assessment
    • Participation in the development of a plan of care
    • Periodic reassessments on a semi-annual basis or as a participant’s condition dictates
    • Ensuring that unscheduled reassessments take place either due to a change in participant status or at the request of the participant or designated representative

Additional Essential Functions:

  • With supervision and input from the RN Care Manager, coordinates and supervises all nursing care for participants in the nursing home, according to program standards. This includes effective interaction with other facility staff
  • With supervision and input from the RN Care Manager, manages the home care staff in conjunction with Social Services
  • With supervision and input from the RN Care Manager, coordinates, supervises, assesses competency and performance standards of PCA and home care agency providers for delivering PACE program care standards
  • Participates in the coordination of a 24 hour care delivery system
Lead Certified Nursing Assistant
Under the direct supervision of the Day Center RN and reporting to the Center Director.  Responsibilities include but not limited to personal care, non-skilled treatments, and assistance with toileting, feeding, recreational activities, and escorting participants to and from physician appointments or other services outside of the PACE GNO ADHC.  The Lead Certified Nursing Assistant is also responsible for the general oversight of all other staff Certified Nursing Assistants assigned to the Day Center.

Qualifications:

High School Diploma/GED, Current State Certified Nursing Assistant License and CPR certification.  One year experience in care of the elderly individuals at various cognitive levels, good interpersonal skills with the ability to handle unusual situations. Must be able to maneuver and operate general household equipment.

Essential Functions:

  • Provides direct personal care and hygiene to participants.
  • Performs duties in a manner that assures the personal privacy and dignity of participants (i.e. HIPPA compliance).
  • Accepts all assignments with courtesy and a positive disposition.
  • Assist participants with toileting, feeding and other activities of daily living as assigned.
  • Performs non-skilled tasks as assigned as part of the established plan of care.
  • Assist in the transportation of participants for facility outings and assist in the ambulation of participants.
  • Assist with Center activities such as lunch service and or other therapies as assigned.
  • Assist in conducting group classes by managing the activities appropriate to participant’s level of functioning.
  • Participates in Morning Meetings, Interdisciplinary Team Meetings, in service training, program functions and all other required Center based meetings.
  • Assist in maintaining the cleanliness of the facility.
  • Assist participants in their homes with personal care needs when assigned.
  • Coordinates, provides oversight, and assesses competency and performance standards of Day Center CNA as well as agency CNA/PCA assigned to the Day Center.
  • Ensures adequate CNA staffing in the Day Center.
  • Responsible for completion of weekly CNA assignment schedules and the overall maintenance of the Day Center activities.
  • Provides Day Center RN and/or Center Director with routine updates on staffing issues/needs.
  • Provide a list of any/all needed Day Center supplies and give written notification to Center Director’s Assistant.
  • Provide a copy of written notification to families concerning holiday closings, the need for additional sets of clothing, etc. with the assistance of the Center Director’s Assistant.
  • Evaluates the overall needs of the Day Center and reports findings to Day Center RN and/or Center Director.
  • Establishes priorities and delegates responsibilities when necessary to maintain continuity of participant care within the Day Center area.
  • Assists in orientation of new/agency CNA by acting as a preceptor when requested.
  • Performs and completes all other duties as assigned.

Working Conditions:

  • Excellent to poor lighting in working environment.
  • Potential exposure to patient blood/body fluids.
  • Contact with patients under variety of circumstances i.e., irrational, hostile, grieving, actively dying
  • Subject to frequent interruptions and distractions within the work environment
  • Probability for unexpected crisis situation to occur.
Social Worker
Responsible for the direct social work case management services to participants of both Adult Day Health Care Center locations.  Provides social services support to include participant screening, case management, counseling and referral and administrative duties.

Qualifications:

Master’s Degree from an accredited School of Social Work with two years experience in a health related area.  Must have the following licensure, registry or certification:  LMSW, LISW.  Should possess a valid driver’s license and reliable transportation.  Position requires individual therapy skills geared to geriatric patients, analytical thinking and problem solving abilities.  Work performed includes visits to private homes of enrollees.  Position requires frequent travel in and around Jefferson Parish area. 

Essential Functions:

  • Participates in care planning and ongoing re-evaluations of participant’s case.
  • Maintains current written case management records, including periodic reassessments of program participants.
  • Provides individual and family counseling, develops and leads group counseling and activities.
  • Refers participants to appropriate community agencies or facilities, acts as a liaison with such organizations and as advocate for participants.
  • Encourages effective relationships amongst staff geared to the building and maintenance of a cohesive team.
  • Consults with and advises staff members as to the relationship of social, emotional and cultural factors to health and medical care, and as to the availability of social services in the community.
  • Participates in program and policy development of the social work component of the program.
  • Conducts periodic assessments
  • Communicates participant changes to team members
  • Participates in the coordination of a 24 hour care delivery
  • Completes all documentation in the medical record as required
  • Data management in LAST system and Client Track System
  • Participates in Outreach and Enrollment as required.
  • Assists with Participants as needed.

PADUA COMMUNITY SERVICES, comprehensive and specialized care for children and adults with disabilities 

Clinical Coordinator
The Clinical Coordinator is responsible for the development, submission, and tracking all Complex Care submissions for the consumers of Padua House and Padua Community Homes. Must be a graduate of an accredited school of Practical Nursing. In addition, the Clinical Coordinator must possess a current Louisiana license to practice nursing. At least one year in the field or nursing is preferred.
Direct Service Worker
The Direct Service Worker is responsible for providing individualized and custodial care and supervision to clients with physical and intellectual disabilities, under the direction of the supervisor. Direct Service Workers provide supervision for clients in order to guard their safety and well-being. They also supervise active treatment program activities and community integration 

Qualification

High School Diploma/GED, valid driver license, and an acceptable accident/violation motor vehicle record.

Essential functions

  • Participate in the development and implementation of individual program plans.
  • Provide Custodial Care (lifting, bathing/assisting bathing, feeding/monitoring meal time, transferring, changing of clothes/diapers) of clients.
  • Assisting clients with daily living skills and document accordingly.
  • Administer medication if appropriate.
  • Provide assistance in monitoring client health in accordance with client’s health care plan.
  • Drive, assist, and attend to clients on visits to hospitals and various other provider services in the community.
  • Provide routine maintenance of clients’ equipment and physical plant operations:
  • Maintain client habilitation and health care equipment.
  • Maintain cleanliness and safety of facility.
  • Perform other duties as requested by the supervisor, including, but not limited to: Attend and participate in staff and client related meetings, Successfully complete all required in-service training, Effectively communicate needs and concerns of clients to their supervisor/nursing department.

Physical/Environmental demands

Physical Activities: Moderate physical activity performing somewhat strenuous daily activities of a primarily product/technical nature.

  • Stand between 33% to 66% of the time.
  • Walk up to 33% of the time.
  • Use hands to finger, feel or handle over 66% of the time.
  • Stoop, kneel, crouch or crawl between 33% to 66%.
  • Requires the ability to hear and talk.
  • Ability to lift/carry up to 50 pounds over 66% of time worked required
  • Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

 

Environmental Demands:

  • Noise level can become loud (factory setting).
  • Minor air contamination risks (disagreeable odors).
  • Position requires working around various moving parts up to 66% of time.
  • Up to 66% of time may be in outdoor setting.
  • Exposure to various cleaning chemical up to 66% of time.
  • Risk of radiation (x-ray of clients) up to 66% of time.
  • Minor exposure to vibration, less than 33% of time.
PRN Licensed Practical Nurses (Days/Nights, 48 hours monthly)
 Responsible for assessments, documentation medication, administration, administration of prescribed treatments, care plan initiation, implementation and review, notifies supervisor/Medical Director of any changes in patient status or complications.  Communicates with clients and families as required, Attends in-serve, trainings, and maintains license and certifications as required.  Unencumbered Louisiana Practical Nursing License; at least 1 year of practical nursing experience in an medical-surgical, nursing home, or long term care setting.  Graduate of an accredited school of practical nursing.

PLANNING AND EVALUATION

Director of Planning and Evaluation
The director of Planning and Evaluation is responsible for leading and managing the Planning and Evaluation Department. She/He oversees the strategic planning function of CCANO, including annual goals, accreditation, client tracking, and compliance.

Knowledge, skills, and abilities:

The position requires the professional knowledge and skills to implement and evaluate program functions and operations. The position demands knowledge of non-profit and/or governmental policies and procedures. The director must have a high degree of interpersonal skills, leadership skills and ability to communicate effectively. Ability to document services, prepare reports and manage the human and physical resources of the department. Experience with evaluation tools, data platforms, databases, and applications. Experience using technology in data collection systems.

Minimum Qualifications:

Master’s Degree strongly preferred in Human/Social Services, Public Health, or Business; a minimum of five years’ experience in outcome measurement; and, a minimum of three years’ experience at a managerial level; experience in research methods, and program monitoring and evaluation. The position requires experience with the supervision of personnel.

Essential functions

  • Manages the day-to-day operation of the Department, including supervision of personnel and budget(s).
  • Develops, implements, and monitors policies and procedures to ensure compliance with funding, licensing, certification and accreditation requirements/guidelines.
  • Establishes and maintains effective communication with staff, the Board of Directors and its Committees and archdiocesan personnel.
  • Supervises and client/case management tracking department.
  • Coordinates as necessary with other support services departments to achieve agency goals and ensure consistent quality services.
  • Submits required reports and documents services.
  • Participates in long and short-range planning for agency, its program and support services, ensuring tracking mechanisms are in place to gauge attainment.
  • Designs and implements an overall evaluation plan for all CCANO programs.
  • Designs data collection instruments and perform analysis.
  • Develops agency and program dashboards.
  • Performs other duties as directed by the Chief Operating Officer.

Reports to: Chief Operating Officer

REFUGEE SERVICES AND ANTI-TRAFFICKING

Associate Director
CCANO’s Immigration, Refugee, and ESL Services Programs function as a community care center providing integrated services for over 4,500 immigrant families a year who would not otherwise have access to legal, social, employment, and literacy services.  With 50-60 staff and over 20 funding streams generating a budget of roughly $3 million a year, CCANO’s programs for immigrants require a middle management team dedicated to sustaining the strength and capacity of its services into the future. 

The Associate Director will provide strategic leadership and support to ensure high quality programming that is sustainably designed and is in timely compliance with program goals and contract, state and federal requirements. The Associate Director will serve as the focal point for operational and administrative areas of management for these Programs.  The Associate Director will also directly supervise the administrative support staff and will provide critical support to the staffing, recruitment, onboarding, and training functions for all three Programs.  The Associate Director will provide overall support to our integration social service team, and will provide direct legal representation to a caseload of approximately 30 clients to help meet legal service needs. 

Essential Candidate Qualities:

  • Mission Focused – help drive others’ commitment to a shared mission that leads to client success, community integration, increased resource allocation and educational attainment
  • Relationship Oriented –honors, accepts and respects the experiences and contributions of displaced peoples and understands that cultivating and managing relationships toward a common goal is key
  • Collaborator – with a focus on sustainability, can appreciate the roles and contributions of staff, service providers, and the community at large in order to mobilize resources through meaningful engagement and individual growth while developing, maintaining, and updating systems and processes to identify issues and plans for interventions
  • Fiscal Responsibility – recognizes their role in being financially responsible and compliant as well as protecting the reputation and results of the greater work
  • Steward of people – identifies as culturally humble and aware; a leader of personal and community development who believes in the potential of all and is committed to ensure continuous training and education, maintain standards of service through continuous evaluation and values opportunities for team-building

Responsibilities:

  • Data management oversight and compliance support for all Immigration, Refugee, ESL Grants (20+)
  • Direct supervision of administrative support staff
  • Program Support to all Program Managers – esp. direct services, case management, crisis management, and overall support to integrated social service team
  • Coordinate recruitment to ensure consistent appropriate staffing
  • Onboarding of new staff
  • Oversight of timesheets, purchasing, IT support and other related program support functions
  • Develop Internal Policies – case management, reception, etc.
  • Coordinate building maintenance
  • Coordinate with external contractors, vendors, interpreters, etc.
  • Coordination of program scheduling for Immigration, Refugee, ESL
  • Responsible for assurance of internal staff training and continuing education and conduct training and provide technical assistance
  • Case file audits/compliance/review – generally
  • Coordinate internal referrals
  • Direct representation caseload of 30 cases to support legal team
  • On-going communication with direct supervisor, funders, and/or community partners regarding compliance, reporting, updates and potential issues
  • Co-design, attend, and participate in scheduled staff meetings
  • Advocate with internal and external community collaborators for resource allocation, referrals, and other community needs
  • Maintain knowledge of policies, laws, and other factors that may affect clients’ ability to obtain legal status, integrate, adjust and/or thrive
  • Other tasks as required

Qualifications:

  • Accredited or barred to practice immigration law;
  • Bachelor’s degree plus 5+ years of related experience required; Master’s degree in a related field and 2+ years of related experience accepted;
  • 6+ years of supervisory experience required;
  • Strong management and organizational skills, and ability to work across all levels of management and staff;
  • Bi-lingual (English-Spanish) candidates highly preferred. Proficiency in Arabic, Burmese, or other languages valued;
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
  • Excellent oral and written communication and interpersonal skills, including maintaining effective work relationships.
  • Proficiency in Microsoft Office Suite, especially Word and Excel.  Facility with database use required.

ST. ROSALIE

Direct Service Worker
Participate in the development and implementation of individual service plans. Assist consumers with activities of daily living, total hygiene care, lifting, changing/toileting, bathing, feeding and monitoring mealtime, and administering medication, maintain cleanliness of the program, monitor consumers at all times while on duty. In some instances driving agency vehicle. High School Diploma/Experience working with intellectually and development disabled, and elderly.

CATHOLIC CHARITIES IS AN EQUAL OPPORTUNITY EMPLOYER

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